Technical Pre-Sales Consultant

Full Job Description

Technical Pre-Sales Consultant 

Up to 60k + OTE 

Corporate benefits package

A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction.

Here is a summary of the different areas you will be working in.

Pre-Sales Support:

• Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers.
• Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings.
• Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations.
• Work alongside the sales team to craft and present solutions that fulfil customer requirements.

Solution Design and Proposal Development:

• Design effective technology solutions after analysing customer environments and requirements.
• Prepare persuasive proposals, statements of work (SOW), and other sales documentation.
• Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks.
• Highlight the competitive advantages and value proposition of the product and service offerings.

Product Knowledge and Expertise:

• Keep abreast of industry trends, emerging technologies, and competitor offerings.
• Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services.
• Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings.

Relationship Building:

• Establish and maintain strong relationships with customers, serving as a trusted advisor.
• Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction.
• Attend industry events, conferences, and seminars to promote offerings and expand the professional network.

Candidate Requirements

• Comfortable and confident in a customer-facing role.
• Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry.
• Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies.
• Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences.
• Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements.
• Well-versed in a variety of technology vendors and their products.
• Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable.
• Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment.
• Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals.