Training & Development Manager

Training and Development Manager
Field Based
£50k plus up to 20% bonus

Where we began
Megan's began its journey as a cozy café nestled along the Kings Road in Chelsea back in 2004. Fast forward to today, and we've blossomed into something truly special – a vibrant collection of 19 neighbourhood restaurants spread across London and the home counties, with 4 more in the pipeline for this year alone!

We're not just growing; we're flourishing and we're committed to nurturing the growth and development of each member of our team! Voted Best Emerging Concept of 2022, we're on a spirited quest to become the nation's most loved neighbourhood restaurant!

Our Core Values
We are Adaptable : Its only a mistake if you don’t learn from it; growth comes from being outside your comfort zone; we focus on ideas and solutions, not problems
We have Grit: We are proud and passionate, we take ownership & deliver.  We are bold in our approach
We are Team Players: We share knowledge and support each other; we create an awesome working environment
We are Results-Driven: Every day and every project better than the last; how we do anything, is how we do everything; we smash our targets

The Role
We are looking for a kick ass trainer who loves developing people to be the best versions of themselves. You should love hospitality, it's people and seeing them reach their full potential!

As a Training and Development Manager at Megan's, you'll be the driving force behind elevating the skills and expertise of our team members. Your role will be dynamic, involving crafting and implementing training programs, guiding our onboarding processes, and ensuring compliance with industry standards. If you're fuelled by a passion for nurturing talent and fostering growth, we want you on our team!

Key Responsibilities

• Build and deliver engaging training programs that make learning a breeze and boost team success.

• Develop clear career paths to guide our team members toward their full potential.

• Mix things up in training sessions with various methods to keep everyone interested and engaged.

• Keep our training materials up-to-date so our team stays motivated and informed.

• Be the champion of our industry leading learning management system, Attensi, ensuring everyone gets the most out of it and motivated to go back for more training

• Lead the onboarding process and welcoming committee for new team members, ensuring they feel right at home.

• Host orientation sessions that are informative yet relaxed and provide ongoing support to managers and teams in their learning journey.

• Keep an eye on team performance and work with the people and operations team to create solutions for continuous improvement of the teams and our brand

• Establish and manage apprenticeship programs to ensure compliance with regulations.

• Continuously evaluate and improve training programs to align with our goal of becoming the community's favourite local restaurant.

• Ensure compliance with standards and regulations in all training initiatives

This is the role for you if...

• Around 3 years of experience in training and development within hospitality is key.

• If you've had a stint in operational or hospitality GM roles, that's a definite plus.

• Creative problem-solving skills and a knack for innovative thinking, We're all about thinking outside the box and adapting our approach where necessary.

• Being able to communicate well and present with confidence is super important.

• Willingness to collaborate across departments to meet training objectives, collaboration is key – we're big on teamwork.

• Attention to detail and good organisation skills are crucial.

• You need to know your way around Microsoft Office and be open to learning new systems

• We want someone reliable, approachable, and who enjoys being part of a team.

• And if you naturally embody our values of grit, adaptability, team players, and a results-driven mindset, then you might just be the perfect fit for us!

Join us on our mission to foster a culture of growth and empowerment through exciting training and development initiatives, making Megan's the home to the best teams in the industry. 

Ready to make a real difference and make a name for yourself in hospitality training and development?  Well, apply now!