Training and Development Manager

Training and Development Manager – Elavace Property Investment

Elavace are a leading UK property investment company providing high-yield investments direct from

the developer, to property investors across the globe. Specialising in off-plan, buy-to-let, student and

alternative investment opportunities with high annual yields and fantastic capital returns.

Elavace strives to deliver the best advice and opportunities to both first time and seasoned investors.

We have a proven track record in delivering off-plan properties across the North West, and our

passionate, well-versed team offer a complete service. This uniquely enables us to ensure that our

investors achieve the best outcome and it’s this full cycle service that has given us the industry

credibility to grow significantly over the last two years.

With offices in Liverpool and Dubai, we are dedicated to delivering a first-class investor experience by

making our clients and tenants the primary focus of our business. Through hands-on involvement

from start to finish, we provide our clients with comprehensive support and information to make

informed decisions.

Our people make us the unique business that we are, and the next stage of our growth is reliant on us

finding the right sales training and development manager that will play an integral role in us achieving

our ambitions.

Job Type: Full-time Salary: £35,000.00-£40,000.00 per year

Benefits: Company pension, Performance bonus

Experience: Sales training: 3 years (required)

Location: Liverpool, L3 5PE (required)

Description of Role:

Reporting to the Operations Director and working closely alongside the Sales Director, this newly

created role will be pivotal in continuing the company’s substantial growth. The right candidate will

have the opportunity to grow their own career by facilitating the development of the investment

consultants within our sales team.

The key areas of the role involve all aspects of the recruitment of the investment consultants,

conducting the initial induction training (including sales skills, product knowledge and property sector

knowledge) as well as the ongoing training, coaching and development of the consultants, in

accordance with the Elavace Sales Career Path.

Key Responsibilities:

- Working closely with the Sales Director on all aspects of the recruitment process to grow the sales

team including job postings, conducting interviews, formalising job offers and arranging inductions.

- Overall responsibility for the delivery of the initial induction training in a professional manner, with a

high level of attention to detail that reflects the standards of the business that the new starters have

joined.

- Delivery of training modules including (but not limited to) the Elavace sales qualification process,

communication skills, sales psychology, questioning techniques, objection handling, understanding

property investment, competitor analysis etc

- Conduct development site visits with the investment consultants to enhance their knowledge of

Elavace projects and the property market in the local area.

- Ongoing 1-1 coaching and development with individual investment consultants. Primarily using call

listening to identify key development areas, adherence to the qualification process and giving specific

feedback and action points to be subsequently followed-up on.

- The Elavace Sales Career Path is a framework that facilitates the development of our investment

consultants in their sales career with us. By achieving specific goals and milestones, consultants can

progress in their careers, obtain more responsibility, earn more money and gain promotions and it is

the responsibility of the Training and Development Manager to ensure that these milestones are

reached.

- Responsibility for training investment consultants on the operational aspects of their role including

correct use of the CRM, end-to-end sales process and best practice guidance on IT use.

Skills / Qualifications Required:

- The main requirement of this role is the ability to execute the key responsibilities outlined above to

an excellent level.

- We require a professional, highly driven individual who is passionate about the growth and

development of others, as well as themselves.

- Candidates should have a proven background in sales training and development over several years.

This experience is essential, preferably in the property industry and it is anticipated the right

candidate will have previously worked in a sales role.

- You should have excellent presentation skills and be able to communicate information verbally in a

clear and concise manner. You can build relationships quickly, are a committed team player and have

the ability to manage your own time.

- Your written skills will be of a high standard as there will be the need to produce additional training

materials on an ad-hoc basis.

- Good I.T skills, with knowledge of Microsoft office. Experience with a CRM system is essential,

knowledge of Pipedrive is preferred.

- Adaptable to change, the ideal candidate will be committed to the role, be able to work under their

own initiative and enjoy the responsibility and benefits of working in a fast-paced team environment.