• Greet and welcome all
customers while on the selling floor. • Help build a proactive
and solution-oriented customer-centric culture by leading a compelling
visual presentation in the store • Ensure presence of Fashion
Leadership through thoughtful understanding of trend messaging,
seasonal fashion trend statements • Update and maintain
mannequin and visual presentations that upholds the Macy's brand
• Create three-dimensional visual merchandising displays
• Ensure accuracy of promotional presentation, merchandise
placement of key items, merchandising standards, proper fixture
utilization and merchandising techniques • Collaborate with,
teach and support merchandising teams in their workload completion
• Work with all levels of store partners and in alignment with
the Regional Visual and Divisional TIPS leaders • Maintain
high customer readiness standards; deliver a clean, neat and easy to
shop store environment through maintaining accessibility standards
• Assist people leader with managing workload and/or projects
as requested • Provide feedback and contribute observations
via PL • Meet with People Leader daily to discuss business
trends and align on focus for the day • Perform all applicable
sales and/or support duties in addition to the above • Manager
customer service issues to completion as needed • Lead store
activities to ensure customer readiness and exceptional presentation
standards. Alert Sales and Customer Experience Manager or Operations
and Visual Merchandising Manager of any opportunities that are not
aligned with this goal • Have practical knowledge of store
systems ― POS, MPOS, RF equipment, MyClient, MyStore App ― and ability
to educate others. • Regular, dependable attendance and
punctuality. |