Warehouse Supervisor

Full Job Description

Are you an experienced Warehouse Supervisor looking for a new opportunity?

We have positions available to join our team at our Lutterworth Depot.

If you're someone who thrives on challenge, excels at multitasking, and is committed to delivering excellence, we want you on our team.

Come join us at Whistl and be part of a dynamic workplace.

The purpose of this role is to supervise a team of warehouse operatives and coordinate all activities that take place in the warehouse to ensure consistent achievement of the volume, quality, and efficiency targets so that Whistl continues to deliver the highest quality, most cost-effective offering for its customers across all products.

This Warehouse Supervisor role will involve:

People and Resource Management

• Plan resource allocation according to volume and throughput to meet the Service Level Agreement.
• Coordinate the activities of a team, delegating and prioritising work appropriately.
• Manage staff attendance, conduct, and performance in line with company policies and procedures.
• Train team members on induction to support the personal development and/or performance improvement of the team.
• Deputise for the shift manager during periods of absence.

Communication

• Brief and debrief team members and colleagues on a daily basis.
• Assist in the development of a strong team culture by building effective relationships with colleagues from around the business, sharing information to maximise efficiency.
• Communicate appropriately with internal and external customers to ensure they are kept up-to-date and informed on operational activities.

Process Management

• Manage the arrangements for the unloading and loading of deliveries.
• Adhere to, maintain, develop, and regularly update all standard operating procedures in the warehouse in liaison with the depot management team.
• Ensure compliance with all internal and external regulatory requirements, including (but not limited to) Safety, Health, and Environment regulations, Carriage of Dangerous Goods regulations, Data Protection, and Information Security regulations.

We would welcome applications for this Warehouse Supervisor role from candidates with skills in the following areas: warehousing, planning, coordinating, training, process management, people management, MS Office, health & safety, FLT, performance management, compliance, as a Supervisor, Warehouse Supervisor, or Team Leader.

• Enhanced annual leave entitlement: starting at 31 days (including public holidays), increasing up to 36 days with long service
• Access to our prestige benefits and rewards portal
• Long service rewards: both financial and leave-based
• Health cash plan
• Life Assurance Scheme
• Career development opportunities
• Access to a well-established Employee Assistance Programme provider

Additional Information

The position entails a 40-hour workweek with flexibility to accommodate the requirements of a 24-hour operation.

The supervisor role includes the following shifts:

• AM: 6:00-14:30
• PM: 13:30-22:00

Covering any 5 out of 7 days.

• Demonstrate strong verbal and written communication skills.
• Influence and feedback skills to support both people and process management.
• Employ logical problem-solving skills to assess issues and identify solutions, communicating plans and decisions clearly.
• Manage workload effectively to meet conflicting deadlines while maintaining high performance standards and consistent accuracy.
• Proficient in Microsoft Excel and Outlook for recording and communicating information.
• Effectively motivate and develop teams to prioritise and organise activities.
• Obtain relevant certifications such as Fork Lift Truck (FLT) Licence, First Aid, Fire Warden, or Health & Safety Training for certain supervisory roles.
• Proactively identify opportunities for continuous process improvement.

Lead our warehouse operations to new heights as a Warehouse Supervisor, overseeing efficiency, safety, and teamwork - apply now and drive success!

Why Whistl?

We are the UK's leading delivery management company providing efficient, high-quality and competitively priced services across business mail, parcels, fulfilment and doordrop media in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services, handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to deliver excellence to our customers.

We think as part of a team , act with a can-do attitude and do the right thing . Following these simple values has resulted in our people delivering and exceeding our business and personal development goals.

We are a 'family' of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

Due to the nature of our business, this role may be subject to a DBS check.