Window/Glazing Order Processing Supervisor

Full Job Description

Our client is a leading manufacturer in their field and they are looking for experienced supervisor with a background in windows/glazing or a similar industry to help run their busy Order Processing department.

Main Responsibilities:

• Supervising, coaching and mentoring a team of Sales Order Processors, processing orders on the inhouse system
• Oversee the end-to-end sales order processing workflow, checking all orders to ensure accuracy and timeliness.
• Dealing with customer enquiries, face to face, on the phone and via email
• Liaising closely with the Operations, Finance and Sales Teams throughout the life cycle of orders, including dispatch.

The ideal candidate will need:

• Experience with or strong knowledge of windows/glazing or similar industry within the order processing team
• Able to lead and supervise a team, ensuring accuracy and efficiency at all times
• An exceptional eye for detail
• Excellent communication skills
• Strong IT and data entry skills
• The ability to manage a pressurised workload

Hours:  Monday to Friday – 8am – 4.30pm