8 jobs in Addison Lee
Events Coordinator
Posted 2 days ago
Job Viewed
Job Description
Responsibilities
- Working as part of a highly dedicated and professional Events Team, you will be responsible for processing phone and email bookings in line with company processes and procedures
- As part of our Events and Network Team, you will work closely with our Operations teams, clients, and affiliates
- This role presents an exciting opportunity for an enthusiastic and energetic individual who understands the importance of delivering a first-class service and is committed to providing an exceptional customer experience
- Reports to the Events Team Leader and Operations Director
- Work collaboratively with colleagues across the Events, Operations, Exec Control, and Car Control teams to ensure the successful delivery of events
- Manage vehicle bookings from initial enquiry through to completion, ensuring all client requirements are accurately captured and fulfilled
- Foster positive working relationships with internal teams, clients, and affiliates to support effective communication and service excellence
- Contribute to a supportive team environment, sharing knowledge and assisting colleagues where required to achieve team objectives
- Participate in team meetings and provide feedback to help improve processes, efficiency, and customer experience
- Paid volunteering leave
- Flexible working
- Private medical insurance
- 33 days annual leave (including Bank holidays)
- Employee assistance programmes
- Season ticket loans
- Discounted cabs and courier services
- £55 Gym allowance
- Support with career development via apprenticeships
- Eagerness and willingness to learn
- Highly organised with amazing attention to detail
- Ability to work independently and as a team player
- Proficient with Microsoft Word and Excel
- Strong customer service abilities
- Excellent communication skills; verbal and written
- Experience managing bookings and customer information is desirable
- Ability to manage multiple tasks and work under pressure
- Knowledge of the Shamrock (operating system) is desirable
Is this job a match or a miss?
Events Coordinator: Booking, Service & Collaboration
Posted 2 days ago
Job Viewed
Job Description
Addison Lee is seeking a proactive Events Coordinator to join the Events Team in London. You will handle phone and email bookings, coordinate with Operations and client teams, and ensure a superior customer experience throughout the event lifecycle.
The role emphasizes attention to detail, teamwork, and the ability to manage multiple bookings while delivering first-class service. A professional environment with opportunities for development.
#J-18808-LjbffrIs this job a match or a miss?
Legal Counsel - Commercial
Posted 2 days ago
Job Viewed
Job Description
Addison Lee – Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
About UsOur strength lies in our employees and drivers– genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting‑edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point‑to‑point services (taxis and private hire cars), and business‑to‑business mobility solutions, ensuring seamless connectivity for millions of people every day.
Job DetailsSalary: £65,000 – £70,000 DOE
Location: Head office in Paddington, hybrid, four days a week from the office.
Reporting Lines: This role reports to the General Counsel.
Main Accountabilities- Draft, review and negotiate commercial agreements, including customer, supplier and partnership agreements and NDAs aligning these with business objectives whilst mitigating risk.
- Draft and manage terms and conditions of business (for B2B and B2C) and related documentation.
- Manage and represent our legal position alongside our commercial team in client meetings and calls.
- Maintain and improve contract templates and clauses and manage internal processes to ensure prioritisation of legal resource across business contract requirements.
- Advise on data protection, regulatory and compliance matters in connection with commercial contracts.
- Assist the marketing team with competitions and promotions, including drafting terms and conditions.
- Work with our Trainee Solicitor to manage the company books and ensure that filings are made in good time.
- Advise on ad‑hoc queries including from the customer services team.
- Work with external lawyers to manage and advise on our patent and trademark portfolio.
- Advise on and work with external lawyers on disputes.
- Ability to work in a fast‑paced environment and manage time and expectations effectively.
- Maintain up‑to‑date knowledge of the law in areas of special interest to the company.
- The role is client‑facing (both internal and external) requiring diplomacy and good communication.
- Candidates must have a demonstrable ability to explain complex areas of law in simple terms without using legal jargon.
- Experience in drafting and negotiating commercial contracts is essential and the successful candidate will be self‑sufficient.
- A qualified solicitor with a genuine passion to work in‑house.
- A positive attitude and strong work ethic with a desire to learn and develop legal understanding.
- Sound academic background (Law degree or equivalent degree / law school studies at a respected university preferred).
- Ability to communicate confidently and professionally across different business functions and leadership levels.
- Works well under pressure; able to hit the ground running and handle numerous projects at once to meet deadlines.
- Work involves confidential and sensitive information; discretion is essential.
- Up to 10% bonus
- Life Insurance (Death in Service)
- 2 days paid volunteering leave a year
- Private Medical Insurance & Travel Insurance (after 1 year)
- Wellness program
- Cycle to Work Scheme
- 33 days annual leave (incl. bank holidays)
- Extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
- Support with professional training and qualifications via apprenticeships
- Season ticket loans
- Discounted cabs and courier services (within London)
Is this job a match or a miss?
In-House Commercial Counsel (Hybrid) – London
Posted 2 days ago
Job Viewed
Job Description
Addison Lee is seeking a qualified solicitor for a legal role centered on drafting and negotiating commercial contracts. The position offers a hybrid work environment, reporting to the General Counsel, and involves legal advisory as well as contract management for both B2B and B2C.
The ideal candidate will have a law degree, strong work ethic, and the ability to communicate complex legal matters simply. The role comes with a competitive salary ranging from £65,000 to £70,000 depending on experience, alongside a variety of benefits including bonuses and extensive leave.
#J-18808-LjbffrIs this job a match or a miss?
Strategic HR Partner: People, Policy & Growth
Posted 4 days ago
Job Viewed
Job Description
Addison Lee is seeking a Senior HR Business Partner to drive the people agenda across the operations side of the business in London. You will lead people plans, advise leaders on policies and ER, oversee annual pay processes and budgets, and mentor junior HR colleagues.
This role requires strong employment law knowledge, strategic thinking and hands-on execution. You will partner with the Head of HR, shape the employee experience, and champion the apprenticeship levy for development while
#J-18808-LjbffrIs this job a match or a miss?
Senior HR Business Partner
Posted 4 days ago
Job Viewed
Job Description
- The Senior HR Business Partner primarily works across our Operations side of the Addison Lee business to build and implement a cohesive people agenda that can respond and adapt to the changing environment
- The role holder will be proactive in identifying, designing and subsequently working on initiatives that shape and improve the Addison Lee employee experience – this can range from evolving the recognition and benefits offering, to using the apprenticeship levy for development needs, to supporting on evolving the employee engagement, to evolving Addison Lee’s people management framework and policies whilst ensuring belonging is considered at all stages of the employee journey
- The role holder also acts as a sounding board and advisor to managers, senior managers and executives on a range of people matters, the escalation for complex employee relations matters, supporting with restructures, TUPEs and other HR projects as needed. In addition to this, the role holder will manage a HR Advisor alongside being a mentor and guide for more junior HR colleagues
- The role is a varied and interesting one that would suit someone solution minded who has substantial HR generalist experience and employment law knowledge, high empathy, resilience and business acumen with an eagerness to always improve on “the way things are done”. The role holder needs to ready to think strategically yet keen to roll up their sleeves and get stuck into the detail
- This role reports to the Head of HR
- Lead on the development and implementation of people plans and solutions
- Provide advice on people related matters to management including but not limited to policies and procedures, employee relations and recruitment activity
- Identify potential improvements to the employee experience, designing and implementing solutions
- Maintain the headcount tracking against agreed budget across the organisation, challenging as required to maintain actual and proposed spend against forecast, aligning with Finance
- Proactively review and analyse people data identifying trends and recommend solutions to improve performance, retention, employee experience etc
- Lead on all annual HR processes, e.g. pay review and bonus, reporting to CDG etc
- Challenge and influence across Addison Lee, navigating different styles and personalities to build trusted and credible partnerships
- Lead on the development of Talent and Succession plans across the organisation
- Partner with the Head of HR to ensure full visibility of the HR function across the wider Addison Lee organisation
- Lead in the development of the HR Advisors, supporting their career development as required. Act as a guide and mentor more junior HR team members
- Evolve the use of the apprenticeship levy for development requirements
- Be the HR lead on TUPEs and restructures as required
- Monitor and track HR spend against budget
- Develop and maintain compliance of company people policies and procedures
- Support the business and implement ‘business ready’ solutions to support changes in employment law
- Paid volunteering leave
- Flexible working
- Private medical insurance
- 33 days annual leave (including Bank holidays)
- Employee assistance programmes
- Season ticket loans
- Discounted cabs and courier services
- £55 Gym allowance
- Support with career development via apprenticeships
- Exceptional listening and communication skills with the ability to influence
- Understands the value HR can add to the organisation and able to demonstrate taking the business on the journey of embedding HR at the grass roots level
- Detail and data oriented who can translate insights back to the business and into tangible action plans
- Substantial employment law knowledge and a thorough understanding of HR best practice
- Significant impactful experience as a true HR generalist providing HR support to a changeable and fast-moving business
- Creative and solution focused
- An Addison Lee ambassador mindset with a natural inclination to share insights and knowledge and who actively contributes to shaping the culture
- Commercially aware with a constant value add focus
- Continuous improvement mindset
Is this job a match or a miss?
Project Manager
Posted 12 days ago
Job Viewed
Job Description
Addison Lee – Giving London Life a Lift
Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.
About UsOur strength lies in our employees and drivers – genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting‑edge technology with exceptional service to transform the experience for clients and drivers alike.
As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point‑to‑point services (taxis and private hire cars), and business‑to‑business mobility solutions, ensuring seamless connectivity for millions of people every day.
About The RoleThe successful delivery of projects is a key requirement for the growth of the company and its ability to deliver its strategic plan. This role is Project Management and practical “hands on support” to manage the development and execution of commercial projects and business transformation change plans in an agile, fast‑paced environment, working closely with the commercial team, clients, suppliers, operational and all shared services departments within Addison Lee.
Salary£50,000 - £55,000
LocationThe role is based at our head office in Paddington
Reporting LinesThis role reports to Head of Project Management
Main Accountabilities- Project Management: Management of strategic projects across Sales, Marketing, Finance, and Operations, supporting business transformation and continuous improvement initiatives.
- Sales Enablement & CRM Enhancement: Manage projects to optimise CRM platforms, sales processes, and customer engagement tools, ensuring alignment with commercial objectives and go‑to‑market strategies.
- Change Management & Adoption: Lead change activities including business readiness, process improvement, training, and communications to maximise user adoption and project success.
- Project Scope & Requirements Management: Work with sponsors and stakeholders to define project requirements, business cases, objectives, and success criteria, ensuring alignment with organisational strategy.
- Project Delivery & Execution: Define project scope, objectives, timelines, resources, and success measures, ensuring projects are delivered on time, within budget, and to agreed quality standards.
- Business Process Improvement: Identify and deliver opportunities to improve operational efficiency, customer experience, and business performance through process optimisation and technology adoption.
- Cross‑Functional Collaboration: Coordinate resources and activities across multiple teams and departments to deliver successful project outcomes and support wider business transformation initiatives.
- Stakeholder Management: Build strong relationships with key business stakeholders, ensuring clear communication, alignment of priorities, and successful project outcomes.
- Performance & Benefits Realisation: Establish and monitor project KPIs, benefits, and success metrics to track progress and demonstrate value delivered.
- Continuous Improvement: Champion a culture of continuous improvement by identifying opportunities to enhance processes, systems, and ways of working to support business objectives.
- Must have 3+ years of Project Management or Change Management in a commercial environment, evidenced.
- Recognised project management accreditation (Prince2, MSP, MoP, PMP, APM)
- Proven experience in managing complex and nuanced commercial or transformation projects in a fast‑paced, customer‑centric environment.
- Some experience in delivering CRM systems projects, including system implementation, migration, integration, and optimisation (e.g. Salesforce, HubSpot, Freshsales).
- Strong commercial acumen and strategic thinking, with the ability to translate vision into actionable plans.
- Good stakeholder management and communication skills, with experience influencing at senior levels.
- Experience in managing cross‑functional teams and delivering measurable business outcomes.
- Familiarity with Office 365, SharePoint, Teams, and project management tools.
- Strong verbal and written communication skills.
- Comfortable working under pressure, self‑motivated and a problem‑solver.
- Up to 10% Bonus
- Enhanced Maternity Leave: 26 weeks full pay, 13 weeks 50% pay
- Enhanced Paternity Leave: 4 weeks full pay
- 2 days paid volunteering leave a year
- Private Medical Insurance, Travel Insurance (after 1 year)
- Wellness Program
- Cycle to Work Scheme
- 33 days Annual Leave (incl. bank holidays)
- Life Insurance (Death in Service)
- Extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets)
- Support with Professional Training and Qualifications via Apprenticeships
- Season Ticket Loans, Discounted Cabs and Courier services (within London)
Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.
Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.
#J-18808-LjbffrIs this job a match or a miss?