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Customer Service Advisors
Posted 4 days ago
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Job Description
Overview
CCP are delighted to partner with a growing company specialising in Debt Recovery. We’re recruiting new Customer Service Advisors for their expanding specialist department at their Head Office in Truro. These roles are office-based.
Responsibilities- Provide exceptional service by building strong relationships with customers, understanding their needs, and maintaining clear communication.
- Work closely with internal teams to ensure queries are resolved efficiently and customers receive accurate information.
- Ensure every interaction reflects the company’s commitment to excellence.
- Salary: £30,030
- Bonus: Uncapped commission
- Hours: 37.5 hours per week, Monday to Friday 9:00 am – 5:30 pm; required to work 1 in 4 Saturdays 9:00 am – 1:00 pm
- Start Date: ASAP
- Benefits: Company Pension, performance bonus, yearly bonus, paid company events & incentives
- Excellent professional communication skills with the ability to maintain customer relationships.
- Strong personable skills for positive and successful outcomes.
- Attention to detail with updating customer records accurately.
- Confident and resilient when handling empathic conversations.
If you’re looking for a role where you can help and guide customers, are driven, and can handle a busy working environment in a company with exciting growth plans, please apply today.
This opportunity is being recruited for by CCP and is being managed by Dan Green. If this role is of interest and you feel you have the relevant experience, please apply online and we will aim to respond to your application within 72 hours. Apply Now - or - Apply with Indeed.
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