83 jobs in CFC

Assistant Claims Adjuster, Emerging Risk

Department: Claims

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Margaret Murphy

Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become a subject matter expert in Emerging Risks claims and work closely with various internal stakeholders including our Underwriting, finance, IT and products team from your first day in the department.

We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Emerging Risk space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.

This opportunity offers you an excellent entry into the world of claims and provides invaluable training handling claims experience across various jurisdictions.

This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:

• Proactively handle a caseload of Emerging Risks claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.
• Execute excellent administrative duties across various platforms.
• Identify and elevate claims-related issues to the Team Leader or relevant team member.
• Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.

This role will suit an individual who has a keen interest in claims and enjoys an ever-changing environment; prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and make the difference to our colleagues, customers, brokers and carriers.

Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.

Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

Assistant Claims Adjuster, Emerging Risk

Department: Claims

Employment Type: Permanent - Full Time

Location: UK - London

Reporting To: Margaret Murphy

Here at CFC, Assistant Claims Adjusters are at the core of our Claims function. Our assistants will have the opportunity to become a subject matter expert in Emerging Risks claims and work closely with various internal stakeholders including our Underwriting, finance, IT and products team from your first day in the department.

We are seeking a conscientious and hardworking professional that is looking for an opportunity in the Emerging Risk space. This role is ideal for someone who is looking to start their career in a claims team with a view to becoming a claims adjuster.

This opportunity offers you an excellent entry into the world of claims and provides invaluable training handling claims experience across various jurisdictions.

This Assistant Claims Adjuster position will be involved in general claims administrative duties, supporting the wider team on an ongoing basis. This individual will also be responsible for:

• Proactively handle a caseload of Emerging Risks claims under the supervision of members of the claims team in accordance with CFC Claims Handling Guidelines.
• Execute excellent administrative duties across various platforms.
• Identify and elevate claims-related issues to the Team Leader or relevant team member.
• Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance to binding authority SLAs & claims handling agreements.

This role will suit an individual who has a keen interest in claims and enjoys an ever-changing environment; prior insurance claim handling experience in the Lloyds market would be desirable but not required. As well as having excellent organisation skills, you will put the customer at the heart of everything you do.

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and make the difference to our colleagues, customers, brokers and carriers.

Challenge everything: We’re never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.

Have fun, be good: Insurance is a serious business, but we don’t take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

CFC in London is seeking an Assistant Claims Adjuster for Emerging Risk to join our Claims team. You will support the team with general claims administration and develop expertise in Emerging Risks from day one.

The role offers training across jurisdictions and a path toward becoming a claims adjuster, with emphasis on organisation, customer focus, and collaboration with underwriting, IT and product teams.

CFC is seeking an Underwriting Operations Specialist for a 12-month FTC to enhance operational efficiency within the underwriting department. The role involves developing processes and acting as a liaison between various stakeholders including IT and underwriters.

Ideal candidates will possess a solid understanding of the insurance industry and hold strong time management and organizational skills. You will be responsible for documenting processes, collaborating with various teams, and ensuring best practices are implemented throughout the operations.

CFC is seeking an experienced Product Manager to join their technology team in London. The role involves delivering bespoke systems and driving product initiatives that enhance efficiency and improve user experience.

The ideal candidate will have a solid background in product management, especially within the insurance or fintech sectors, and will be responsible for managing the product backlog and stakeholder engagements.

If you are a professional who thrives in a dynamic environment and can bring clarity to complex initiatives, we want to hear from you!

Product Manager

Department: Technology

Employment Type: Permanent - Full Time

Location: UK - London

You will be part of the technology team, the engine room of the business, delivering bespoke systems that give CFC its competitive edge in a dynamic and fast‑paced marketplace. As a Product Manager, you will play a critical role in identifying and solving real business problems by translating strategic and customer needs into actionable product solutions. You will work on high‑impact initiatives that improve efficiency, enhance user experience, and support business growth and profitability.

You will take ownership of a defined product, managing and prioritising the product backlog in alignment with the broader product vision and roadmap. This involves working closely with stakeholders across the business to understand their needs, gather feedback, and balance competing priorities. Your focus will be on delivering measurable value by making data‑informed decisions and ensuring product changes align with business objectives.

You will be responsible for defining features and epics, and breaking them down into testable, deliverable user stories that are clearly understood by the development team. You will support the design of customer‑centric solutions, collaborating closely with engineers and QA to ensure requirements are well‑defined and implemented effectively. You will participate fully in agile ceremonies such as sprint planning, stand‑ups, reviews, and retrospectives, ensuring continuous feedback and alignment across teams.

The ideal candidate will have previous experience in product management within a dynamic and innovative environment, preferably in the insurance or fintech sector, and will be eager to step into a role with broad ownership, exposure, and opportunity in a growing business.

We’re looking for a product‑focused professional who thrives on bringing clarity, alignment, and purpose to complex initiatives. In this role, you’ll lead stakeholder engagement sessions to shape and prioritise product requirements, ensuring a strong understanding of business goals, user needs, and technical constraints. You’ll take ownership of translating the "why" behind each epic and feature into meaningful outcomes, conducting robust analysis and producing high‑quality documentation that drives informed decision‑making. Working closely with cross‑functional teams, you’ll refine and prioritise epics, features, and user stories, ensuring backlog items are clear, testable, and ready for delivery within an agile environment.

You’ll play a key role in maintaining delivery momentum by owning a healthy backlog and actively contributing to agile ceremonies, from sprint planning to retrospectives. Partnering closely with developers, testers, and stakeholders, you’ll remove blockers, provide clarity, and ensure solutions are aligned with the intended vision. With a strong focus on value delivery, you’ll help ensure features meet defined KPIs and success metrics, coordinating testing and validation activities to guarantee quality and user satisfaction. This is an opportunity to make a tangible impact, continuously iterating based on feedback and data insights to deliver meaningful, high‑quality product outcomes.

• You are an experienced Product Manager, Product Owner, or Senior Business Analyst with a proven track record of delivering value through technology and process improvements in complex, fast‑paced environments.
• You bring experience in the insurance sector, ideally with exposure to the inner workings of an insurance brokerage. A strong understanding of the specialty insurance market is highly desirable.
• You have worked on high‑impact insurance technology projects, with hands‑on involvement in areas such as underwriting, claims, operations, and finance, and understand the nuances of these processes.
• You are comfortable navigating both strategic and operational problem spaces, able to define the right business solution, whether it involves product development or not.
• You understand the value of iterative delivery, customer feedback loops, and cross‑functional collaboration, and are comfortable challenging traditional ways of working to drive better outcomes.

Compliance Manager - 6 month FTC

Department: Governance

Employment Type: Fixed Term - Full Time

Location: UK - London

Reporting To: Alex Kasparian

CFC are looking for a Compliance Manager to join us for a 6 month initial contract to be responsible for supporting the enhancement, delivery and implementation of the financial crime framework and controls across CFC group.

Reporting to the Head of UK Compliance, the UK Compliance Manager is responsible for supporting the delivery of the Compliance Plan for the UK regulated entity and maintaining effective financial crime compliance systems and controls. In addition, the role provides generalist compliance support across the wider business, including in relation to licensing, conflicts of interest, and outsourcing.

Key responsibilities and accountabilities will include but are not limited to:

• Deliver high-quality and timely regulatory and compliance advice to the business in a practical and commercially focused way in relation to financial prevention and all relevant matters that reduce risk and resolve issues.
• Lead the analysis of complex sanctions cases across UK, EU, US, Canadian and Australian regimes.
• Oversee any suspected financial crime-related regulatory and policy breach or incident investigations, escalating findings and recommendations to the UK Head of Compliance.
• Support the Money Laundering Reporting officer (MLRO) in the performance of their full range of duties, including undertaking a preliminary screening and analysis of Suspicious Activity Reports (SARs) submitted by employees, advising the MLRO on whether disclosures should be passed on to external authorities.
• Lead on the Compliance review of broker additional commission arrangements.
• Perform horizon scanning for any relevant financial crime matters and communicate key changes at the Regulatory Horizon Scanning meeting.
• Manage personal workload proactively to support both the UK Compliance Team and International Compliance colleagues as required.
• Review and approve all escalations of screening alerts from the Compliance Operations team.
• Perform financial crime related monitoring activity.

• Responsible for maintaining financial crime-related framework, policies, procedures and guidance documents.

• Prepare external financial crime and sanctions-related reports (such as licence applications, SARs, and Frozen Assets Report).
• Support with the management of any financial crime projects for the Group.
• Prepare financial crime related content/reports for Risk Committee, Boards and other meetings as required.
• Responsible for developing and enhancing existing financial crime-related MI, KPIs and KRIs.

• Support the development of junior members of the team.

A highly experienced second line compliance professional with strong expertise in financial crime systems and controls within the Lloyd's, Coverholder or UK company market insurance environment.

Skilled at analysing, interpreting and communicating complex regulatory matters to varied audiences, with excellent written and verbal communication, report writing and attention to detail.

Builds strong, collaborative relationships with internal and external stakeholders and has a solid understanding of international financial crime laws and regulations, sanctions, delegated authority arrangements, and the design and implementation of effective financial crime controls.

A Senior Claims Adjuster is required to further strengthen CFC’s Transaction Liability claims team and to ensure that CFC continues to deliver a high-quality claims service to policyholders, brokers, underwriters and capacity providers. Seeking a conscientious and hardworking claims professional with experience of handling Transactional Liability claims with potential exposure to other lines, across multiple jurisdictions including the United States, Canada, Australia, United Kingdom and Europe.

The role of the Senior Claims Adjuster will involve working closely with CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations.

Your key responsibilities will include but are not limited to:

• Ensure CFC’s claims department continues to act as an effective TPA for its capacity providers in accordance with binding authority SLAs & claims handling agreements, with adherence to Treating Customers Fairly (TCF) and Conduct Risk.
• Proactively handle claims in accordance with CFC Claims Best Practices from first notification of loss (FNOL) to settlement (including coverage, legal liability and quantum analysis) within the scope of CFC’s delegated authorities.
• Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third-party recoveries and seeking to reduce claims leakage.
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
• Work closely with CFC’s panel of service providers to ensure a quality and value for money service is provided/received within required timeframes and relevant attorney/adjuster guidelines.
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information.
• Support to the Emerging Risks Claims Manager, the Claims Director and claims team on an ongoing basis; and working closely with underwriters, attending underwriting meetings as appropriate, providing feedback on claims issues/trends to the Underwriting and Products teams concerning the development of CFC’s products and wordings.
• Identify and elevate claims related issues to direct line reports including the Emerging Risks Claims Manager and the Claims Director where necessary.

We are looking for a candidate who is passionate about emerging risks and working with new and evolving products! You will also have;

• Experienced at dealing with external stakeholders in a customer service or consultancy environment
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
• Excellent communication skills, both verbal and written