476 jobs in Civic Recruitment Limited

Permanent | Civic Recruitment Limited | United Kingdom

Posted On 06/07/2026

Management

City New Southgate

Province Barnet

Postal Code N11

Job Purpose

To support the delivery of a safe, efficient, and cost-effective passenger transport service by supervising the day-to-day operation of the passenger fleet, drivers, and transport staff. The role ensures transport services meet operational requirements, comply with relevant legislation, and provide a high standard of service to passengers and service users.

• Supervise the daily operation of the passenger fleet, ensuring services are delivered safely and efficiently.
• Support the planning, scheduling, and optimisation of passenger transport routes and resources.
• Monitor contractor and in-house fleet performance, ensuring compliance with service standards and key performance indicators.
• Carry out vehicle, contract, and compliance audits to ensure legal and operational requirements are met.
• Assist with the supervision, recruitment, induction, training, and performance management of drivers and transport staff.
• Monitor staffing levels and allocate resources to meet operational demands.
• Support financial processes, including purchase orders, route variations, budget monitoring, and performance reporting.
• Investigate incidents, respond to customer enquiries and complaints, and maintain positive relationships with service users, schools, carers, and contractors.
• Ensure all vehicles, drivers, and equipment comply with transport legislation, licensing requirements, health and safety standards, and council policies.
• Maintain accurate transport records and use fleet management systems to monitor operational performance.
• Participate in standby and operational cover as required to maintain continuity of service.

• Experience working within a passenger transport, fleet management, or transport operations environment.
• Previous experience supervising staff or coordinating transport operations.
• Good knowledge of passenger transport legislation, vehicle compliance, health and safety, and transport regulations.
• Strong organisational, administrative, and problem-solving skills.
• Confident using Microsoft Office and transport or fleet management systems.
• Excellent communication and customer service skills.
• GCSE (or equivalent) in English and Maths.
• Full UK driving licence (essential); D1 entitlement and Passenger Transport Supervisor Certificate (or equivalent) desirable.
• Enhanced DBS clearance.

• Hours per Week: Operational hours between 6:30am and 7:00pm, Monday to Friday, including split shifts and standby cover on a rota basis

Full time | Civic Recruitment Limited | United Kingdom

Posted On 23/06/2026

Community & Social

City Maidstone

Province Kent

Postal Code ME14

Job Purpose

To undertake the Council’s responsibilities for the control of development under the Town and Country Planning Acts and related legislation within the Borough. The postholder will assess planning applications and breaches of planning control, provide professional planning advice, and contribute to the effective delivery of development management services while supporting the wider planning team.

• Assess, appraise, and determine planning applications, planning appeals, and breaches of planning control in accordance with planning legislation, policy, and material considerations.
• Prepare reports and recommendations for delegated decisions and Planning Committee determinations.
• Advise Planning Committee members and present cases at committee meetings as required.
• Represent the Council at appeals, hearings, public inquiries, and court proceedings where necessary.
• Negotiate with applicants, agents, developers, and stakeholders to achieve positive planning outcomes and resolve planning issues.
• Maintain a high standard of decision-making and contribute to achieving service performance targets, with a strong emphasis on pre-application engagement.
• Investigate alleged breaches of planning control and undertake site visits, including occasional visits outside normal working hours.
• Assist with the validation of planning applications where required.
• Support and mentor junior staff and provide management support to the Team Leader when necessary.
• Contribute to continuous service improvement within Development Management.
• Ensure compliance with Council policies, including Equal Opportunities, Health & Safety, IT Security, and Emergency Planning requirements.
• Undertake training, professional development, and any other duties appropriate to the grade of the post.

Qualifications & Professional Membership

• Degree in Planning or a related discipline, or equivalent relevant experience.
• Member of the MRTPI or eligible for membership.
• Full driving licence and ability to travel across the Borough.

Knowledge

• Strong knowledge of planning law, planning policy, and development management.
• Knowledge of planning appeals, enforcement, heritage, and tree-related matters.
• Understanding of equal opportunities and inclusive working practices.
• Advanced knowledge of viability assessments, Environmental Impact Assessment (EIA) regulations, case law, and design principles (desirable).

Experience

• Significant experience in local government planning and development management.
• Extensive experience dealing with planning applications, enforcement matters, and appeals.
• Experience securing legal agreements (desirable).
• Previous management or supervisory experience (desirable).

Skills & Abilities

• Excellent written communication skills, including report writing, correspondence, and appeal statements.
• Excellent verbal communication and presentation skills, including handling complex or challenging stakeholder discussions.
• Ability to assess and evaluate complex and often conflicting information.
• Strong analytical and numerical skills with the ability to collect, analyse, and interpret planning data.
• Political awareness and sensitivity.
• Ability to prioritise workloads and meet deadlines while maintaining high standards of service delivery.

Civic Recruitment Limited in Hertford, Hertfordshire, is seeking a Planning Technical Support Officer on a 3-month temporary contract. The role is hybrid, with 1 day in the office and 4 days remote, to support the Development Management team in validation, data entry, and records management.

Responsibilities include assisting planning officers, validating applications, maintaining records, and supporting digitisation projects, including TPO data.

Civic Recruitment Limited is seeking a Family Learning Tutor to plan, deliver, and assess accredited programmes for adults, parents, carers, and children. The role involves engaging learners through inclusive teaching methods and delivering both face-to-face and online sessions at 105 Eastgate, North Kesteven, Lincolnshire.

We require a degree-level qualification with a recognised teaching qualification (Level 3 or above) and at least 3 years' experience in adult or lifelong learning.

Service Manager - Children's Commissioning

Contract | Civic Recruitment Limited | United Kingdom

Job Purpose

To lead the strategic and operational commissioning, procurement and contract management of Children's Services, ensuring high-quality, cost-effective services that improve outcomes for children, young people and families. The role is responsible for developing commissioning strategies, managing provider markets, delivering sufficiency objectives across SEND and Social Care, and working collaboratively with internal teams and external partners to ensure services meet statutory requirements and deliver best value.

• Lead the strategic and operational commissioning, procurement and contract management of Children's Services.
• Develop and implement commissioning strategies and plans that support SEND and Social Care sufficiency objectives.
• Manage commissioning, contracting and placement functions, ensuring services are high quality, cost-effective and compliant with statutory requirements.
• Drive service improvement, market development and innovation to achieve better outcomes and value for money.
• Develop strong partnerships with providers, partner agencies and stakeholders to support integrated and joint commissioning arrangements.
• Ensure compliance with procurement legislation, Council policies, financial regulations and contract management procedures.
• Lead, manage and develop commissioning teams, ensuring effective performance, workforce development and service delivery.
• Oversee service planning, performance management, budgeting and delivery of efficiency savings in line with Medium Term Financial Strategies.
• Support the commissioning and development of voluntary sector provision and contribute to the Council's Child Friendly vision.
• Represent the Council at local, regional and national forums, responding to emerging legislation, policy changes and regulatory requirements.
• Promote safeguarding, equality, diversity and inclusion across all commissioned services and ensure compliance with health and safety, data protection and corporate policies.

• Significant experience in strategic commissioning, procurement and contract management within Children's Services or a related public sector environment.
• Strong knowledge of SEND, Children's Social Care, sufficiency planning and statutory responsibilities.
• Experience of leading commissioning teams, managing complex programmes and delivering service transformation.
• Proven ability to manage budgets, deliver efficiencies and secure value for money.
• Strong leadership, stakeholder management and partnership working skills.
• Excellent communication, negotiation and influencing abilities.
• Sound understanding of procurement legislation, contract management and governance requirements.
• Commitment to safeguarding children and promoting equality, diversity and inclusion.
• Enhanced DBS clearance.
• Full UK driving licence with access to a vehicle for business use (including valid business insurance and MOT where applicable).

Civic Recruitment Limited is looking for a Business Support Administrator for a 3-month contract in Chichester. The role involves providing essential administrative support, managing diverse workloads, and ensuring a high standard of service delivery.

This position requires organizational skills and proficiency in Microsoft Office, along with the ability to prioritize tasks effectively. The role is hybrid, requiring office attendance on Tuesdays and Thursdays.

Civic Recruitment Limited in London is hiring a School Organisation and Place Planning Manager on a six-month contract with the local authority. This role leads strategic planning and delivery of school place sufficiency, ensuring high-quality provision aligns with demographic trends and statutory requirements.

You will oversee expansions, new developments, amalgamations, closures, and capacity changes, supported by data modelling and collaboration with education colleagues and stakeholders to

Civic Recruitment Limited is seeking a Planning Obligations Officer for a 6-month contract in Woolwich. This role is vital for administering and monitoring Planning Obligations within the Royal Borough of Greenwich, ensuring compliance with regulations.

The successful candidate will manage Community Infrastructure Levy contributions, prepare reports and liaise with various stakeholders. Applicants should have relevant planning experience and strong analytical skills.

Contract | Civic Recruitment Limited | United Kingdom

Posted On 25/06/2026

Customer Service

City Walsall

Province West Midlands

Postal Code WS1

The Senior Customer Complaints Coordinator is responsible for managing a high-volume caseload of customer complaints, ensuring fast, accurate, and compliant resolutions in accordance with service level agreements (SLAs). This role is crucial for maintaining customer satisfaction and requires exceptional attention to detail, strong multitasking abilities, and effective prioritisation skills in a dynamic environment.

• Handle and resolve up to 100 customer enquiries/complaints per day in line with SLA requirements.
• Deliver accurate, compliant, and high-quality resolutions within tight deadlines.
• Manage a high-volume caseload, ensuring all cases are tracked, progressed, and closed efficiently.
• Prioritise workload effectively to meet competing demands and deadlines.
• Maintain a high level of attention to detail when reviewing and processing cases.
• Provide clear and professional communication to customers across multiple channels.
• Take ownership of complex complaints and escalates where necessary.
• Ensure all resolutions comply with regulatory requirements and internal policies.
• Support continuous improvement by identifying trends and areas for process enhancement.

• Proven experience in a fast-paced, high-volume complaints or customer service environment.
• Strong track record of managing complex complaints and delivering compliant outcomes.
• Experience working to strict SLAs and daily productivity targets.
• Ability to handle large caseloads efficiently with minimal supervision.
• Experience within a regulated environment is highly desirable.

• Exceptional attention to detail and accuracy.
• Strong multitasking, organisation, and time management skills.
• Ability to prioritise effectively under pressure.
• Excellent problem-solving and decision-making abilities.
• Strong written and verbal communication skills.
• High level of resilience and ability to thrive in a fast-paced environment.
• Competent in using multiple systems and managing high volumes of data.