25 jobs in Dandara

Colby River is seeking a Resident Services Manager to lead Leasing and Resident Services on site, supporting the General Manager in overall asset performance. You will drive occupancy, resident satisfaction, and team performance, ensuring a seamless resident journey from enquiry through move-out in a fast-paced Build-to-Rent setting.

The role requires strong leadership, commercial awareness and customer focus, with responsibilities spanning onboarding, engagement, and compliance across multiple

Build Your Future with Colby River.
At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long‑term approach to investing in, developing and operating high‑quality residential communities across the UK.

We operate across key living sectors including Multi‑Family Living, Single Family Housing (SFH) and Purpose‑Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward‑looking approach that responds to changing residential needs across the UK, we are building a platform designed for long‑term growth.

We are pleased to offer an opportunity to join our team as a Weekend Resident Services Associate, forming part of the on‑site Resident Services Team. This role is central to delivering an exceptional resident experience and will act as one of the first points of contact for residents and their guests across our developments.

You will play a key role in creating a welcoming, safe, and community‑focused environment, supporting residents throughout their tenancy journey while ensuring high standards of customer service, operational efficiency, and compliance. This is a varied, hands‑on role that combines customer service, leasing support, and day‑to‑day building operations.

This is an opportunity to join a growing business that values professionalism, accountability and continuous improvement.

18 hours per week

Friday: 1:00pm – 7:00pm
Saturday: 7:00am – 1:00pm
Sunday: 1:00pm – 7:00pm

Note: This is a weekend‑only position and applicants must be available to work the advertised shift pattern.

• Deliver a consistently high standard of customer service to residents and guests
• Act as a first point of contact for all resident enquiries, resolving or escalating as appropriate
• Proactively gather and respond to resident feedback, actioning requests where possible
• Manage incoming and outgoing post and parcels
• Coordinate bookings and ensure presentation of resident amenity spaces
• Handle noise complaints and escalate where necessary
• Support the creation of a strong community through resident engagement, events, and communication initiatives
• Assist with resident communications, including social media and resident portals
• Support and deliver resident events, open days, and third‑party service offerings
• Review customer feedback and surveys, identifying opportunities for continuous improvement

• Conduct property and apartment viewings for prospective residents
• Assist in qualifying enquiries and supporting the leasing process
• Ensure applicants meet compliance requirements, including Right to Rent and KYC checks
• Coordinate move‑ins, including inventories, meter readings, and key handovers
• Manage parking allocations and maintain accurate records
• Support tenancy inspections (mid‑term and check‑out) and action inventory feedback
• Assist with rent and parking charge collection in line with credit control processes

• Log and monitor maintenance issues, ensuring timely resolution in line with service levels
• Liaise with the Facilities Management team to prioritise and close repair requests
• Conduct regular security walks and building inspections
• Ensure the building remains secure and compliant at all times
• Support health & safety compliance, including system testing and amenity checks (e.g. gym)
• Maintain accurate records of contractor visits, permits to work, and daily activity logs
• Ensure communal areas are well‑maintained, clean, and presentable

We are looking for an enthusiastic, customer‑focused individual with a proactive approach and a passion for delivering outstanding resident experiences. You will be confident engaging with a wide range of people, able to handle queries professionally, and capable of managing challenging situations with a calm and solutions‑focused mindset.

You will be highly organised, able to prioritise effectively, and comfortable working in a fast‑paced environment where no two days are the same. A positive attitude, strong communication skills, and the ability to work both independently and as part of a team are essential. You will take pride in your work, maintain a professional appearance, and consistently strive to improve both your own performance and the overall resident experience.

• Experience in residential lettings, property management, Build‑to‑Rent or hospitality.
• Knowledge of tenancy processes, compliance (Right to Rent, KYC), and inventories
• Familiarity with property management systems or booking platforms
• Industry qualifications (e.g. ARLA, IRPM) or willingness to work towards them
• Understanding of health & safety or facilities management processes

• Previous experience in a customer‑facing role, ideally within property, hospitality, or a similar environment
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple tasks
• Ability to remain calm and professional when handling complaints or challenging situations
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using systems and databases
• Strong attention to detail and ability to follow processes and compliance requirements

• Employer matched pension scheme
• Life Insurance
• Generous annual leave entitlement, with the option to buy more
• Cycle to Work scheme
• Retail, leisure and lifestyle discounts
• Employee wellbeing support

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance — where your contribution, whether operational or strategic, plays a vital role in our continued growth.

Dandara, located in Cardiff, is seeking a Customer Care Technician to support our developments. In this role, you will perform maintenance tasks within newly built homes, ensuring homeowner satisfaction and safety.

The ideal candidate will have a solid background in property maintenance, strong technical skills, and a full UK driving licence. The position offers a competitive salary up to £40,000 along with additional perks like a company van and private medical insurance.

At Dandara, we’re proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we’ve been setting the benchmark for excellence in UK housebuilding.

We’re now looking for a Customer Care Technician to join our team, supporting our developments across the Cardiff area. You’ll take pride in completing a range of repair and maintenance tasks within newly built, occupied homes — ensuring our homeowners enjoy their property to the highest possible standard.

This role will be on a Fixed Term Contract for 12 Months.

Reporting to the Customer Care Manager, you’ll handle a mix of hands‑on maintenance tasks and coordination with contractors, ensuring all work is completed efficiently, safely, and to Dandara’s high standards.

• Carry out day-to-day maintenance, repair, and finishing tasks within occupied homes.
• Diagnose and resolve issues related to plumbing, joinery, painting, or general property defects.
• Coordinate with contractors and the site team for larger works.
• Schedule and manage visits with homeowners in a professional and courteous manner.
• Ensure all works are logged, tracked, and completed in line with company processes.
• Uphold strong health and safety standards across all tasks.
• Represent Dandara with professionalism and care in every homeowner interaction.

• Solid background in property maintenance, multi-trade, or after‑care work within construction, housing, or facilities management.
• Excellent technical skills and a hands‑on approach.
• Strong time management and communication skills.
• A customer‑focused attitude and pride in your workmanship.
• Full UK Driving Licence and willingness to travel across Essex as required.

• Up to £40,000 depending on experience.
• Expensed Company Van and tools.
• Discretionary bonus.
• 33 days’ holiday (inclusive of bank holidays).
• Private Medical Insurance.
• Employee Assistance Programme (EAP).
• Health Hero digital GP and Health Assured Wisdom App.
• Competitive parental leave.
• 3x salary life assurance (option to increase to 4x).
• Cycle to Work scheme.
• Employer‑matched pension up to 5%.
• Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships.

Colby River is seeking a proactive Resident Services Associate to join our Manchester site on a 3-month fixed-term basis from 27 July 2026 to 30 October 2026. The role combines customer service, leasing support and day-to-day building operations to ensure a welcoming and compliant resident experience.

You will drive resident engagement, coordinate events, support tenancy processes, and maintain safety and operational standards while delivering excellent service and representing Colby River

Colby River invites you to join our on-site Resident Services Team as a Weekend Resident Services Associate. You will be the first contact for residents and guests, delivering welcoming, safe, and community-focused service across our developments.

This weekend-only role (18 hours per week) combines customer service, leasing support, and day-to-day building operations, with opportunities to lead events, coordinate bookings, and support compliance while upholding high standards of service.

Colby River is seeking a Weekend Resident Services Associate to join our on-site team and deliver an exceptional resident experience across developments in the UK.

Your role combines customer service, leasing support, and day-to-day building operations, working 18 hours per week on a Fri-Sun pattern. You will help create a welcoming, safe community and support residents throughout their tenancy journey.

Build Your Future with Colby River

At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long‑term approach to investing in, developing and operating high‑quality residential communities across the UK.

We operate across key living sectors including Multi‑Family Living, Single Family Housing (SFH) and Purpose‑Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward‑looking approach that responds to changing residential needs across the UK, we are building a platform designed for long‑term growth.

We are pleased to offer an opportunity to join our team as a Weekend Resident Services Associate, forming part of the on‑site Resident Services Team. This role is central to delivering an exceptional resident experience and will act as one of the first points of contact for residents and their guests across our developments.

You will play a key role in creating a welcoming, safe, and community‑focused environment, supporting residents throughout their tenancy journey while ensuring high standards of customer service, operational efficiency, and compliance. This is a varied, hands‑on role that combines customer service, leasing support, and day‑to‑day building operations.

This is an opportunity to join a growing business that values professionalism, accountability and continuous improvement.

18 hours per week

Friday: 1:00pm – 7:00pm

Saturday: 7:00am – 1:00pm

Sunday: 1:00pm – 7:00pm

Please note, this is a weekend‑only position and applicants must be available to work the advertised shift pattern.

• Deliver a consistently high standard of customer service to residents and guests
• Act as a first point of contact for all resident enquiries, resolving or escalating as appropriate
• Proactively gather and respond to resident feedback, actioning requests where possible
• Manage incoming and outgoing post and parcels
• Coordinate bookings and ensure presentation of resident amenity spaces
• Handle noise complaints and escalate where necessary
• Support the creation of a strong community through resident engagement, events, and communication initiatives
• Assist with resident communications, including social media and resident portals
• Support and deliver resident events, open days, and third‑party service offerings
• Review customer feedback and surveys, identifying opportunities for continuous improvement

• Conduct property and apartment viewings for prospective residents
• Assist in qualifying enquiries and supporting the leasing process
• Ensure applicants meet compliance requirements, including Right to Rent and KYC checks
• Coordinate move‑ins, including inventories, meter readings, and key handovers
• Manage parking allocations and maintain accurate records
• Support tenancy inspections (mid‑term and check‑out) and action inventory feedback
• Assist with rent and parking charge collection in line with credit control processes

• Log and monitor maintenance issues, ensuring timely resolution in line with service levels
• Liaise with the Facilities Management team to prioritise and close repair requests
• Conduct regular security walks and building inspections
• Ensure the building remains secure and compliant at all times
• Support health & safety compliance, including system testing and amenity checks (e.g. gym)
• Maintain accurate records of contractor visits, permits to work, and daily activity logs
• Ensure communal areas are well‑maintained, clean, and presentable

We are looking for an enthusiastic, customer‑focused individual with a proactive approach and a passion for delivering outstanding resident experiences. You will be confident engaging with a wide range of people, able to handle queries professionally, and capable of managing challenging situations with a calm and solutions‑focused mindset.

You will be highly organised, able to prioritise effectively, and comfortable working in a fast‑paced environment where no two days are the same. A positive attitude, strong communication skills, and the ability to work both independently and as part of a team are essential. You will take pride in your work, maintain a professional appearance, and consistently strive to improve both your own performance and the overall resident experience.

• Experience in residential lettings, property management, Build‑to‑Rent or hospitality
• Knowledge of tenancy processes, compliance (Right to Rent, KYC), and inventories
• Familiarity with property management systems or booking platforms
• Industry qualifications (e.g. ARLA, IRPM) or willingness to work towards them
• Understanding of health & safety or facilities management processes

• Previous experience in a customer‑facing role, ideally within property, hospitality, or a similar environment
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple tasks
• Ability to remain calm and professional when handling complaints or challenging situations
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using systems and databases
• Strong attention to detail and ability to follow processes and compliance requirements

• Employer matched pension scheme
• Life Insurance
• Generous annual leave entitlement, with the option to buy more
• Cycle to Work scheme
• Retail, leisure and lifestyle discounts
• Employee wellbeing support

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle. Joining us means being part of a business with clear direction and strong governance – where your contribution, whether operational or strategic, plays a vital role in our continued growth.

Build Your Future with Colby River

At Colby River, we are shaping the landscape of UK real estate. With expertise across Investment Management, Development Management and Property Management, we take a strategic, long‑term approach to investing in, developing and operating high‑quality residential communities across the UK.

We operate across key living sectors including Multi‑Family Living, Single Family Housing (SFH) and Purpose‑Built Student Accommodation (PBSA). By combining deep market insight with disciplined operational delivery, we create sustainable value for our investors and exceptional experiences for our residents.

With a forward‑looking approach that responds to changing residential needs across the UK, we are building a platform designed for long‑term growth.

We are pleased to offer an opportunity to join our team as a Resident Services Associate, forming part of the on‑site Resident Services Team. This role is central to delivering an exceptional resident experience and will act as one of the first points of contact for residents and their guests across our developments.

You will play a key role in creating a welcoming, safe, and community‑focused environment, supporting residents throughout their tenancy journey while ensuring high standards of customer service, operational efficiency, and compliance. This is a varied, hands‑on role that combines customer service, leasing support, and day‑to‑day building operations.

This is an opportunity to join a growing business that values professionalism, accountability and continuous improvement.

45 hours per week across 5 days, Monday to Saturday. Some Saturday working will be required. Shifts are 8 hours in length and are scheduled between 8:00am and 7:00pm.

• Deliver a consistently high standard of customer service to residents and guests
• Act as a first point of contact for all resident enquiries, resolving or escalating as appropriate
• Proactively gather and respond to resident feedback, actioning requests where possible
• Manage incoming and outgoing post and parcels
• Coordinate bookings and ensure presentation of resident amenity spaces
• Handle noise complaints and escalat(e) where necessary
• Support the creation of a strong community through resident engagement, events, and communication initiatives
• Assist with resident communications, including social media and resident portals
• Support and deliver resident events, open days, and third‑party service offerings
• Review customer feedback and surveys, identifying opportunities for continuous improvement

• Conduct property and apartment viewings for prospective residents
• Assist in qualifying enquiries and supporting the leasing process
• Ensure applicants meet compliance requirements, including Right to Rent and KYC checks
• Coordinate move‑ins, including inventories, meter readings, and key handovers
• Manage parking allocations and maintain accurate records
• Support tenancy inspections (mid‑term and check‑out) and action inventory feedback
• Assist with rent and parking charge collection in line with credit control processes

• Log and monitor maintenance issues, ensuring timely resolution in line with service levels
• Liaise with the Facilities Management team to prioritise and close repair requests
• Conduct regular security walks and building inspections
• Ensure the building remains secure and compliant at all times
• Support health & safety compliance, including system testing and amenity checks (e.g. gym)
• Maintain accurate records of contractor visits, permits to work, and daily activity logs
• Ensure communal areas are well‑maintained, clean, and presentable

We are looking for an enthusiastic, customer‑focused individual with a proactive approach and a passion for delivering outstanding resident experiences. You will be confident engaging with a wide range of people, able to handle queries professionally, and capable of managing challenging situations with a calm and solutions‑focused mindset.

You will be highly organised, able to prioritise effectively, and comfortable working in a fast‑paced environment where no two days are the same. A positive attitude, strong communication skills, and the ability to work both independently and as part of a team are essential. You will take pride in your work, maintain a professional appearance, and consistently strive to improve both your own performance and the overall resident experience.

• Experience in residential lettings, property management, or Build‑to‑Rent (BTR)
• Knowledge of tenancy processes, compliance (Right to Rent, KYC), and inventories
• Familiarity with property management systems or booking platforms
• Industry qualifications (e.g. ARLA, IRPM) or willingness to work towards them
• Understanding of health & safety or facilities management processes

• Previous experience in a customer‑facing role, ideally within property, hospitality, or a similar environment
• Excellent communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple tasks
• Ability to remain calm and professional when handling complaints or challenging situations
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using systems and databases
• Strong attention to detail and ability to follow processes and compliance requirements

• Competitive salary of up to £29k
• Employer matched pension scheme
• Life Insurance
• Generous annual leave entitlement, with the option to buy more
• Cycle to Work scheme
• Retail, leisure and lifestyle discounts
• Employee wellbeing support

Colby River combines disciplined investment with operational expertise and a commitment to quality at every stage of the asset lifecycle.

Joining us means being part of a business with clear direction and strong governance — where your contribution, whether operational or strategic, plays a vital role in our continued growth.