6 jobs in Dekra Automotive Ltd

Administrator Support – Industrial Services

Location : Hybrid. Stokenchurch. One day per week in office
Salary : £26-£28k DOE
Contract : Full-time, permanent 
Hours : 37.5 hours

About the Role

We’re looking for a highly organised and detail-focused Administrator Support professional to join our Industrial Services team.

This is a key role at the heart of operations — supporting billing, invoicing, scheduling, and coordination of inspections, while ensuring accuracy across multiple systems and maintaining a high level of customer service.

If you enjoy structured work, thrive on organisation, and take pride in getting the detail right, this role offers a great opportunity to play a vital part in a busy and growing function.

What You’ll Be Doing

Billing & Invoicing

•  Prepare and issue invoices accurately and on time
•  Collate and process supplier and customer invoices
•  Match invoices to purchase orders and contractual agreements
•  Resolve any discrepancies in billing documentation

Purchase Orders

•  Raise and manage purchase orders in line with business requirements
•  Ensure alignment with agreed budgets and terms
•  Maintain accurate records and supporting documentation

Data & Systems Management

•  Accurately input and manage data across multiple internal systems
•  Maintain clear, organised, and up-to-date records
•  Ensure consistency and integrity of information across platforms

Operations Coordination

•  Schedule and coordinate industrial services inspections
•  Liaise with internal teams and external providers to ensure smooth delivery
•  Support efficient planning and execution of operational activities
•  Customer Liaison
•  Act as a key point of contact for customer queries
•  Provide support on bookings, invoicing, and service-related requests
•  Build positive relationships and deliver a high standard of service

About You

You’re someone who enjoys working in a structured, process-driven environment and takes pride in delivering accurate, high-quality work.

Essential Skills & Experience

•  Previous experience in an administrative or support role
•  Strong attention to detail, particularly in financial or data tasks
•  Experience with invoicing, billing, and purchase order processes
•  Comfortable working across multiple systems and databases
•  Excellent organisational and time management skills
•  Strong written and verbal communication skills
•  Ability to work independently in a hybrid/remote environment

Desirable

•  Experience within industrial services, inspections, or a similar sector
•  Familiarity with financial systems and processes

Key Attributes

•  Proactive and self-motivated
•  Highly organised with a structured approach
•  Reliable and deadline-focused
•  Professional and customer-oriented
•  Strong attention to detail

What’s in It for You

•  Hybrid working flexibility
•  Opportunity to play a key role in a growing operational team
•  Exposure to a global, well-established organisation
•  Supportive and collaborative working environment

Additional Information : All activities are carried out in line with company policies, including Health & Safety, data protection, and compliance standards.

No agencies please.

Automotive Repair Quality Specialist

Location : Volkswagen Group’s National Learning Centre, Wymbush
Salary : Up to £42,500 DOE
Contract : Permanent, Full time
Benefits : 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. 

We anticipate technical developments early on and drive industry transformation as thought leaders. 

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team. 

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You’ll Make:

As an Automotive Repair Quality Specialist, you'll play a vital role in supporting Volkswagen Group's Authorised Repairer network, providing expert technical guidance to help diagnose complex vehicle issues and ensure repairs are completed efficiently and to the highest standards. 

Working as part of the Technical Support Team, you'll review and resolve technical cases, collaborate with workshop technicians and manufacturer specialists, and use your hands-on diagnostic expertise to improve repair quality, reduce repeat enquiries and enhance the overall customer experience across the retailer network.

What you will be doing: 

•  Provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process.
•  Work closely with the Retailers’ technicians and the manufacturers’ existing technical support team via specified communication channels.
•  With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
•  Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.

What You’ll Bring:

In order to be successful in this role you must have:

•  Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
•  Wide experience in all aspects of vehicle repairs.
•  Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
•  Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
•  Confident in technical concern resolution and warranty procedures.
•  Very good verbal and written communication skills with high attention to detail
•  Very good Computer skills familiarity with the Microsoft Office Suite of applications
•  A process driven individual that can both adhere to and simplify complexity.
•  Ability to work on own initiative with attention to detail with flexible and proactive personality.
•  Personal qualities of integrity, credibility with high-level of organizational and time management skills
•  Experience with a high-performing, collaborative, constructive peer group is a positive.
•  Good business acumen and customer focused

What You’ll Receive for the Value You Bring:

•  25 days annual leave plus bank holidays
•  Holiday buy and sell scheme
•  Private health insurance
•  Pension contribution
•  Employee referral scheme
•  Electric vehicle salary sacrifice scheme
•  Eye test vouchers 
•  Employee Assistance Programme (EAP)

Let's create a safer world today. Apply now and join a team that values your expertise and passion.

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.

Vehicle Damage Assessor

Location : Home-Based / Midlands
Salary : Competitive (Dependent on Experience)
Contract : Full-Time | Permanent or Associate available

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.

We anticipate technical developments early on and drive industry transformation as thought leaders.

For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.

Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.

A Day in the Life and the Impact You'll Make

As a Vehicle Damage Assessor, you'll play a vital role in ensuring damaged vehicles are assessed accurately, safely, and efficiently.

Working remotely, you'll use your technical expertise to inspect vehicle damage, produce detailed repair estimates, and apply manufacturer-approved repair methods. Collaborating with customers, insurers, and repair teams, you'll help drive quality outcomes, support repair decisions, and contribute to the safe return of vehicles to the road while maintaining the highest industry standards.

What You'll Do:

• Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
• Produce detailed repair estimates using Audatex, ensuring compliance with insurer requirements and manufacturer standards.
• Apply OEM repair methods and make informed repair versus replace decisions, including considerations for ADAS and EV technologies.
• Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
• Maintain accurate documentation and support efficient repair planning, workflow management, and cost control.

What You'll Bring:

• Proven experience as a Vehicle Damage Assessor within a bodyshop, accident repair, or automotive assessment environment.
• Full competence using Audatex estimating software.
• Strong understanding of vehicle repair methodologies, manufacturer repair standards, and industry best practice.
• Excellent communication, organisational, and stakeholder management skills.
• High attention to detail and a methodical approach to inspections and reporting.
• ATA Vehicle Damage Assessor Accreditation.
• NVQ, IMI, SVQ, or equivalent qualification in Vehicle Damage Assessment or a related automotive discipline.

Essential to Have:

• Experience assessing commercial vehicles or HGVs.
• Knowledge of emerging vehicle technologies, including ADAS and electric vehicles.
• Recognised apprenticeship in Vehicle Damage Assessment or a related automotive field.
• Experience working with multiple insurers and repair networks.

What You'll Receive for the Value You Bring:

• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)
• Ongoing professional development opportunities
• The opportunity to work with an industry-leading global organisation
• Let's create a safer world today. Apply now and join a team that values your expertise and passion.

Let's create a safer world today. Apply now and join a team that values your expertise and passion.

At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.

Dealer Development Truck Sales Coach - Associate

Location : Field based position - Nationwide
Salary : Competitive day rate
Contract : Self Employed / Associate

Do you want to boost the future towards a safe, secure and sustainable world

At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to.

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