14 jobs in Dorchester Hotel Ltd.
Restaurant Reservations Co-ordinator
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Our HotelsWe work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update.
Reference HotelCoworth Park
Division & DepartmentAdministrative & General - Food & Beverage
Job TitleRestaurant Reservations Co-ordinator
Contract TypePermanent
StatusFull time
Position Overview- To provide a comprehensive and efficient administrative service to the Food & Beverage team
- To manage the office environment providing an exceptional guest and colleague experience, by maintaining office essentials, coordinating administrative duties and anticipating customer needs in a professional manner ensuring a seamless service experience
- Competitive salary plus excellent Service charge
- Complimentary nights with breakfast within Dorchester Collection
- 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Complimentary Internet at allocated computers in team areas
- Cycle to work scheme
- Occupational Health, including subsidized massage treatments and health clinics
- Complimentary Eye Test for VDU users
F&BAdministration
- Typing and sending all F&B department’s related correspondence, menus etc. including those relating to some restaurant enquiries and confirmations
- Compose letters on behalf of the F&B team in line with Coworth Park standards
- Type special menus for groups, promotions etc. and other menus as required
- Operate and manage the computer system according to office procedures, filing documents in a logical and easily accessible system
- Maintain an up to date filing system and accurate trace system
- Manage office supplies and hotel collateral, ensuring enough stationery is available and stocked
- Sort, date stamp, distribute and collate post for F&B team and frank all outgoing mail
- Answer the telephone within three rings in a friendly, courteous and efficient manner, providing accurate information to the caller
- Meet and greet visitors, create a warm welcome, conduct show rounds and deal with all enquiries professionally
- Assist in research for promotions, projects and competitor’s analysis etc.
- Attend meetings and take minutes as required.
- Ensure office, kitchen and reception areas are kept tidy and clean at all times
- Receive and coordinate pick up of deliveries
- Coordinate meeting room diary and ensure meeting room is set up accordingly
- Take reservations and accurately record any special requirements, payment and contact details
- Confirm reservations both verbally and in writing ensuring special requirements are referred to
- Respond to all external and internal F&B enquiries (via email or website) within 24 hours
- Ensure timely and efficient internal communication on all details to a reservation e.g. menu and wine choice, final number of guests, menu/place card requirements etc. to relevant departments
Health & Safety
- Comply with all statutory and company health and safety, fire, bomb and security regulations
- Ensure job required certificates are kept up to date
Flexibility
- Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required
- You may on occasion be required to adjust your hours of work to cover the business needs
- Hospitality background
- Previous experience within an operational role
- Strong administration skills with office management experience
- Proficient in MS Office
- Previous experience in Opera and Delphi
- Knowledge of food & beverage
- Excellent written and spoken English
- Good organisational skills
- Can work to deadlines within a pressurised environment
- Takes initiative
- Immaculate presentation
- Ability to prioritise work load
- Team player
- Experience of taking minutes at meetings
United Kingdom
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Maintenance Engineer
Posted 1 day ago
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Join us as a Maintenance Engineer at 45 Park Lane, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry.
When you join us as a Maintenance Engineer at 45 Park Lane you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you'll get- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
As a Maintenance Engineer, you'll enjoy your work and take pride in delighting our guests:
- You will be responsible for caring for the Hotel during their day and night shifts to ensure our guests receives nothing but the best experience.
- You will be responsible for checking all essential plants and repairs where necessary during their day.
- You will carry out mechanical and electrical work, setting out jobs from drawings, specifications and requisition the necessary installation materials as well as instruct operatives in the methods to complete the job.
- You will be dealing with day to day requests
- You will be working together with other Engineers on the PPM programs
Essential Skills and Experience
- Minimum 3 years’ experience as a Maintenance Engineer or similar position in 5 star Hotel
- Strong verbal communication skills – English is the primary language used in our hotel.
- Good communication skills with a strong customer service ethic.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on or email so that we can discuss how we can support you through this process.
Job LocationUnited Kingdom
Location53 Park Lane, Mayfair W1K 1QA London
Who we areWe work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Our HotelsWe work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process.
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5-Star Hotel Maintenance Engineer - Growth & Perks
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Lux Hotel Housekeeping Attendant – Create Memorable Stays
Posted 10 days ago
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Lux Hotel Housekeeping Attendant – Create Memorable Stays
Posted 10 days ago
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Lux Hotel Housekeeping Attendant – Create Memorable Stays
Posted 10 days ago
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Housekeeping Attendant
Posted 10 days ago
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Join us as a Housekeeping Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
Our Housekeeping Attendants are the superstars of our hotel! Entrusted with caring for every detail in our sophisticated rooms. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you'll get- Excellent salary + estate service charge
- Complimentary stays with breakfast included in all Dorchester Collection hotels
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Online benefits & discounts
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Cycle to work scheme
- Occupational Health, including subsidised massage treatments and health clinics
- Social events throughout the year - including our winter ball, summer party and regular pub quizzes
A day in the life of our Housekeeping Attendants demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Housekeeping Attendants accomplish would be lengthy but the list below is essential to know.
- Our Housekeeping attendants are responsible for caring for our rooms and public areas during their day. This will include touching all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks, as well as exceeding guests’ expectations by providing discreet and personalised service
- Sometimes our guests have special requests for their rooms and most of these requests are fulfilled by our Housekeeping Attendants.
- Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Housekeeping Attendants is to live their behaviours to continue to create our legacy.
- Communication is what keeps our departments running perfectly. Our Housekeeping attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
- All of our employees are ambassadors of our Vision, Values and culture. Our Housekeeping attendants do this with all they do.
- We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
- Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
- In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
- English is the primary language used in our hotel. Our Housekeeping Attendants must feel comfortable communicating in this language.
- Previous experience in a luxury 5* hotel is beneficial but not essential, full training will be provided.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
Job LocationUnited Kingdom
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Housekeeping Attendant
Posted 10 days ago
Job Viewed
Job Description
Join us as a Housekeeping Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
Our Housekeeping Attendants are the superstars of our hotel! Entrusted with caring for every detail in our sophisticated rooms. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you'll get- Excellent salary + estate service charge
- Complimentary stays with breakfast included in all Dorchester Collection hotels
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Online benefits & discounts
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Cycle to work scheme
- Occupational Health, including subsidised massage treatments and health clinics
- Social events throughout the year - including our winter ball, summer party and regular pub quizzes
A day in the life of our Housekeeping Attendants demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Housekeeping Attendants accomplish would be lengthy but the list below is essential to know.
- Our Housekeeping attendants are responsible for caring for our rooms and public areas during their day. This will include touching all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks, as well as exceeding guests’ expectations by providing discreet and personalised service
- Sometimes our guests have special requests for their rooms and most of these requests are fulfilled by our Housekeeping Attendants.
- Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Housekeeping Attendants is to live their behaviours to continue to create our legacy.
- Communication is what keeps our departments running perfectly. Our Housekeeping attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
- All of our employees are ambassadors of our Vision, Values and culture. Our Housekeeping attendants do this with all they do.
- We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
- Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
- In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
- English is the primary language used in our hotel. Our Housekeeping Attendants must feel comfortable communicating in this language.
- Previous experience in a luxury 5* hotel is beneficial but not essential, full training will be provided.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
Job LocationUnited Kingdom
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Housekeeping Attendant
Posted 10 days ago
Job Viewed
Job Description
Join us as a Housekeeping Attendant at Coworth Park Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
Our Housekeeping Attendants are the superstars of our hotel! Entrusted with caring for every detail in our sophisticated rooms. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you'll get- Excellent salary + estate service charge
- Complimentary stays with breakfast included in all Dorchester Collection hotels
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Online benefits & discounts
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Cycle to work scheme
- Occupational Health, including subsidised massage treatments and health clinics
- Social events throughout the year - including our winter ball, summer party and regular pub quizzes
A day in the life of our Housekeeping Attendants demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Housekeeping Attendants accomplish would be lengthy but the list below is essential to know.
- Our Housekeeping attendants are responsible for caring for our rooms and public areas during their day. This will include touching all areas within housekeeping, you will conduct cleaning, maintenance and housekeeping delivery tasks, as well as exceeding guests’ expectations by providing discreet and personalised service
- Sometimes our guests have special requests for their rooms and most of these requests are fulfilled by our Housekeeping Attendants.
- Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day. The purpose of Housekeeping Attendants is to live their behaviours to continue to create our legacy.
- Communication is what keeps our departments running perfectly. Our Housekeeping attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
- All of our employees are ambassadors of our Vision, Values and culture. Our Housekeeping attendants do this with all they do.
- We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection.
- Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process.
- In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team.
- English is the primary language used in our hotel. Our Housekeeping Attendants must feel comfortable communicating in this language.
- Previous experience in a luxury 5* hotel is beneficial but not essential, full training will be provided.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants.
Job LocationUnited Kingdom
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Aspiring Commis Chef - Learn & Create in a Luxury Hotel
Posted 18 days ago
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Became a Commis Chef at Dorchester Hotel Ltd., where you will be part of a team creating high-quality food experiences. The role emphasizes inclusiveness and a passion for excellent service, guided by the hotel's core values.
You'll enjoy a competitive salary along with benefits like complimentary stays, discounts at hotel bars and restaurants, and a referral bonus scheme. This role provides the perfect opportunity for culinary professionals passionate about delivering exceptional dining experiences.
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