43 jobs in Fresha

About Fresha

Fresha is the AI‑powered operating system for the global beauty, wellness, and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by more than 140,000 businesses and 450,000 stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA, and APAC.

Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Manager to join our global business in our UK Field Sales Team. Reporting directly to the Team Lead, Business Development, and working collaboratively with the Commercial team and potential partners, you will be 100% focused on bringing in new business development. This is a great opportunity for someone looking to work in a fast‑paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.

• KPIs – Consistently achieve sales targets
• Outreach – Calling key decision‑makers using phone, email & social touches with the goal of bringing on new business (there may be some in‑person meetings as appropriate)
• Selling – Present, promote and sell products and services through product demos to prospective and existing partners
• Sales Cycle – Managing the entire sales process from prospecting to close
• Partnering – Perform cost‑benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
• Collaboration – Work closely with other departments to ensure a seamless partner experience
• Market Trends – Provide feedback about ongoing trends in the industry
• Leads – Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
• Business Partnering – Serve as a lead point of contact for partners on all commercial activities
• This list is not exhaustive and there may be other activities you are required to deliver.

• Experience – Minimum 2 years of solid B2B sales with a track record of success
• Industry – SaaS, beauty, online marketplaces, or payment platforms is highly desirable
• Relationship Building – You are a true hunter and relationship builder
• Organised – You can multitask, prioritise and manage time effectively
• Curiosity – You are naturally curious and have a desire to continually grow and develop

• Bi‑lingual – Fluency in English and another language
• Beauty & Wellness – Experience within the beauty and wellness industry

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

• Screen Call – Video‑call with a member from the Talent Team (30 mins)
• Skills & Experience – Video interview with Team Lead, Business Development (45 mins)
• Presentation – In‑person/Online interview with Team Lead, Business Development Manager, General Manager (UK & Ireland)
• We aim to finalise the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

The AI-powered OS for beauty, wellness and self-care About Fresha

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all‑in‑one platform to manage their entire operations with intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point‑of‑sale, customer records management, marketing automation, loyalty, beauty product inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Fresha is the world’s leading marketplace for beauty and wellness, and we’re on an exciting growth journey. With performance marketing now fully in‑house, we’re looking for an exceptional Head of Performance Marketing to lead our global acquisition strategy across B2B and B2C.

You’ll own our paid search and paid social strategy, managing a growing in‑house team to drive scalable, data‑driven growth. Working closely with Marketing, Data, Design, and Commercial teams, you’ll optimise spend, creative, and funnel performance to maximise ROI and lifetime value across key markets.

• Lead and scale Fresha’s global performance marketing strategy across Paid Search (Google, YouTube, Bing) and Paid Social (Meta, TikTok, Snapchat, Pinterest).
• Manage and develop the in‑house team to deliver against acquisition and ROI targets for both B2B and B2C campaigns.
• Forecast and optimise budgets across regions and channels to achieve maximum efficiency and growth.
• Partner with Data and Analytics teams to build dashboards, monitor CAC, LTV, and ROAS, and drive continual optimisation.
• Collaborate with Design and Influencer Marketing teams to deliver impactful creative and campaigns.
• Present performance results and insights to senior stakeholders, influencing strategy and investment decisions.
• Identify new growth opportunities across platforms, geographies, and audience segments.

• 7–8 years’ experience in performance marketing with strong hands‑on expertise in paid search and paid social.
• Proven success running large‑scale campaigns in fast‑paced, data‑led environments (B2B and/or B2C).
• Strong analytical and reporting skills with experience using Google Analytics and Google Tag Manager.
• Demonstrated ability to lead teams and collaborate cross‑functionally.
• Confident communicator able to present insights to C‑suite stakeholders.
• Creative, proactive, and motivated by impact.

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

Role Overview

We’re looking for a Senior Payments Program Manager to own the operationalisation of our payments strategy. Working closely with the Chief Payments Officer, this role will act as the conduit between strategy, operations, and execution—translating high‑level priorities into clear initiatives and ensuring they are delivered end-to-end across payments and hardware (including terminals).

This is a high‑impact individual contributor role focused on making things happen. You’ll bring structure to complex, often undefined problems, define what needs to be done, and drive delivery from idea through to implementation. As the central driver across teams, you’ll ensure strategic priorities are not only defined, but consistently executed.

• Translate payments strategy into clear, actionable initiatives—defining what needs to be done, by whom, and by when
• Identify and shape new initiatives required to deliver against strategic priorities
• Break down complex problems into structured, executable plans

• Own and drive a portfolio of payments initiatives across acceptance, terminals, pricing, and payment optimisation
• Track progress, manage dependencies, and ensure delivery against milestones

• Lead execution of terminal-related initiatives (e.g. new device rollouts, upgrade cycles, replacement strategies)
• Define and operationalise approaches for legacy hardware (e.g. what to do with existing terminals, upgrade vs replace decisions)

• Act as the central conduit between strategy, operations, and execution across Payments, Commercial, Product, and Operations
• Drive alignment and ensure teams are accountable for delivery

• Drive initiatives forward by working closely with commercial teams, ensuring progress against priorities such as adoption, wallet share, and pricing
• Proactively identify blockers, challenge where needed, and drive resolution across teams
• Maintain momentum across multiple initiatives, ensuring consistent progress and delivery

• Provide clear, regular updates to leadership on progress, risks, and performance
• Create visibility across all active payments programs and priorities

• Hands‑on experience in payments, fintech, or POS/terminal environments, with exposure to areas such as payment acceptance, acquiring, or hardware rollouts
• Track record of delivering complex, cross‑functional initiatives end‑to‑end (e.g. launches, migrations, rollouts, or process improvements)
• Experience working closely with commercial / go‑to‑market teams to drive adoption, revenue, or wallet share
• Ability to bring structure to ambiguous problems—defining initiatives, plans, owners, and timelines, and driving execution with limited direction
• Proven executor who consistently follows through and delivers across multiple concurrent initiatives
• Strong stakeholder operator, able to align product, commercial, and operations teams, challenge when needed, and maintain forward momentum

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

Fresha in London is searching for a Staff Frontend Engineer to drive technical vision and strategy. This role is ideal for someone with hands-on coding skills who enjoys working in a dynamic environment.

You will collaborate with various teams, ensuring timely delivery of projects, and making impactful decisions that enhance the customer experience. The position offers a competitive salary ranging from £100,000 to £135,000 annually.

About Fresha

Fresha is the AI‑powered operating system for the global beauty, wellness and self‑care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide, Fresha is used by more than 140,000 businesses and 450,000 stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

At Fresha, we believe AI is a force multiplier for feature delivery, not just a coding assistant. We provide every engineer with top‑tier tooling (Claude, GitHub Copilot, Cursor) to strip away technical toil—so you can focus your energy on shipping high‑impact product features. We value engineers who know how to leverage these tools to drive momentum within our 6‑week cycles, accelerating the journey from concept to code while maintaining the deep technical judgment to verify, secure, and own the final user experience. Given our exciting and progressive growth plans, we are looking for an exceptional Senior Front‑End Engineer to join our global business. Working collaboratively in a cross‑functional product team within a tribe you will be accountable for designing and developing applications and coordinating with the rest of the team working on different layers of the infrastructure Fresha. This is a great opportunity for someone looking to work in a fast‑paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

All Fresha employees work from our dog‑friendly office four days per week, with the flexibility to work remotely one day each week. London office: The Bower, 207, 211 Old St, London EC1V 9NR.

• SDLC – Design, build, and maintain efficient, reusable, and reliable React code
• Performance – Ensure the best possible performance, quality, and responsiveness of the applications
• Problem‑solving – Identify bottlenecks and bugs, and devise solutions to these problems
• Quality – Help maintain code quality, organization, and automatization
• Lifecycle – Be involved in all stages of building products from inception, through delivery and beyond
• Architecture – Help to shape the future of our architecture and best practices
• Culture – Contribute to a healthy engineering culture of feedback and growth

• Integration – Familiarity with continuous integration
• Tooling – Familiarity with development aiding tools
• Database – Able to create database schemas that represent and support business processes
• Technologies – Familiarity with TypeScript, Cordova, Native development for Android and/or iOS, RAIL Performance, PWA, SSR, Node, Cypress and Jest
• Full Stack – Full‑stack experience (double bonus points if Ruby or Elixir!)

This list is not exhaustive and there may be other activities you are required to deliver.

• AI‑Augmented Workflow: Deep experience building and interacting with AI agents, using them to amplify your output to 5x that of manual coding. Ability to integrate agents into our workflow while strictly adhering to our architecture and security standards, and ensuring all generated code meets the quality expectations of a Senior Engineer.
• SPA – Proven experience in writing complex JavaScript SPA
• React/Redux – Proven experience with React + Redux
• Toolchain – Proven experience with a modern JS toolchain: NPM, Lerna, Webpack, ESLint, …
• Maintainability – Passion to write well‑structured, easily maintainable, well‑documented code that balances beauty and pragmatism
• Delivery – Ability to plan and deliver small engineering projects
• Creativity – Creative thinking and problem‑solving mindset
• Communication – Ability to interact with people from across the business and build strong relationships, including the ability to influence upwards effectively
• Teamwork – Happy to roll sleeves up and assist the team when required (team player)
• Proactive – Self‑starter and proactive approach
• Adaptability – Comfortable working in a fast‑paced and changing environment

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.

About Fresha

Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all‑in‑one platform to manage their entire operations with an intuitive business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point‑of‑sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Fresha is seeking a Senior Platform Engineer, with a background or hands‑on experience in software development, whether at work (Software Engineer) or on side projects, to join our Platform and Infrastructure Engineering Team. You will be helping to push our platform and engineering department to the next phase, ensuring engineers have the best internal tools, local developer experience and necessary resources to work more efficiently and continue to deliver industry‑leading features to our growing platform.

Platform team's mission is to “Improve software development lifecycle to be: Reliable, Secure, Fast & Cost‑effective”, ensuring we always take the proper steps to prioritise their needs and ability to reach their optimal velocity while optimising our budgets and keeping our costs flexible to meet business objectives. We achieve this by the following:

• We build simple, composable components – inspired by Unix philosophy of simplicity and modularity; each service does one thing well; clear interfaces over complex implementations; push complexity to the edges where it belongs.
• We make adoption optional, value mandatory – engineers choose their tools and approaches; platform features win by being better, not by force; only security and compliance are non‑negotiable.
• We invest in knowledge and automation equally – build with future AI assistance in mind; document context and decisions, not just steps; automate repetitive tasks.

To foster a collaborative environment that thrives on face‑to‑face interactions and teamwork, all Fresha employees work from our dog‑friendly office 4 days per week, with the flexibility to work remotely on Wednesday each week. London office address: The Bower, The Tower, 207 Old St, London EC1V 9NR.

As a Senior Platform Engineer, we want you to be a driving force in improving how our platform and its services are developed. Regardless of the stage in its lifecycle, we want to ensure that we offer engineers the right solution for the job that will make the Fresha engineering department better than yesterday and industry‑leading. Like most incredible teams in history, we strive to achieve this with strong collaboration and communication (with our engineers).

• Docker in production and local development
• AWS EKS
• Kafka for our asynchronous message queues
• Elixir / Ruby for main services
• NextJS/Typescript for our frontend services
• RDS PostgreSQL for persistent data storage
• GitHub Action as CI tool of choice – Jenkins & Argo Workflow for legacy pipelines
• Redis for key/value store
• Terraform for resource management

• Architecture – Define and develop the infrastructure architecture to support multi‑region deployments
• Automation – Seek out processes that can be improved with automation and have internal Developer Experience as the main driver
• Leadership – Effectively scope and lead projects autonomously
• Developer Experience – Extend our local development experience offerings for engineers
• Knowledge Sharing – Enrich knowledge across the department by creating Documentation, SOPs, Runbooks and fascinating knowledge‑sharing sessions
• Observability – Extend Monitoring & Observability capabilities
• Accessibility – Simplifying the process for engineers to access this data
• Collaboration – Collaborate and enable engineers to do their jobs more efficiently
• Efficiency – Developing tools to maximise engineering efficiency, such as automating the rollback of deployed applications

• Have experience in software development
• Demonstrate strong opinions and actively contribute ideas, driving discussions and solutions
• Are deeply passionate about their work and proactively challenge existing processes to foster continuous improvement
• Experience working with microservices and distributed systems at scale
• Have experience with working on cross‑team projects
• Have AWS experience – we use EKS, RDS, S3, Cloudfront and MSK extensively
• Have an understanding of SLIs, SLOs & SLAs
• Knowledge of platform and ops concepts such as networking and Linux administration
• Experience with monitoring tools – we use Datadog, Grafana, ELK, Sentry and OpsGenie

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.