8 jobs in Gloucester City Council

Box Office Assistant – Guildhall, Gloucester City Council, Salary £24,796 per annum pro rata. 18.5 hours per week, permanent, flexible hours primarily Wednesday to Saturday.

Gloucester Guildhall invites you to join its Visitor Experience team as a friendly, organised, customer‑focused Box Office Assistant. You will be the first point of contact for visitors, supporting a wide range of events and ensuring a warm welcome.

• Selling tickets in person, by telephone and online.
• Providing excellent customer service to visitors, artists, promoters and event organisers.
• Managing customer enquiries via email, telephone and face‑to‑face interactions.
• Processing bookings, ticket collections, refunds and waiting lists.
• Maintaining accurate customer records and handling cash in line with procedures.
• Supporting city‑wide events and cultural activities through the Guildhall Box Office.
• Working closely with colleagues to ensure the smooth day‑to‑day operation of the Box Office and front‑of‑house areas.

• Excellent customer service and communication skills.
• Enjoys working with people and can remain calm under pressure.
• Confident using IT systems and administrative processes.
• Good attention to detail and strong organisational skills.
• Ability to work flexibly, including evenings and weekends.
• Experience in a customer‑facing role.

Experience of working in a box office, ticketing environment or using systems such as Ticketsolve would be an advantage; full training will be provided.

This is a flexible 18.5‑hour per week contract, primarily Wednesday to Saturday on a rota. Shifts include daytime and evening work, and may require some extra hours on other days or to stay after an event ends.

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults. We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability. We are a disability confident employer and will make reasonable adjustments as required.

Applicants must have the right to work in the UK for at least 6 months. The Immigration Act 2016 requires that anyone appointed to a customer‑facing role must be able to demonstrate fluent spoken English.

Submit your application and personal statement by 2 August 2026. Contact Emma Williams, Commercial Development Officer, 01452  , for an informal discussion.

Gloucester City Council is seeking an experienced Regulation and Enforcement Manager to lead an integrated enforcement and regulation service in Gloucester. The post reports into council leadership and requires strong strategic, operational and stakeholder management skills.

The role manages a high-profile team, delivering positive public outcomes through holistic regulation across housing, planning and enforcements. Right to work for at least 6 months is required; sponsorship is not offered.

Gloucester City Council is recruiting a Regulation and Enforcement Manager to lead a growing regulatory services team. You will drive enforcement across private sector housing, envirocrime and planning enforcement, and deliver positive outcomes for residents and businesses.

We offer a dynamic, flexible working environment in Gloucester city centre with a commitment to safeguarding children and vulnerable adults, equality and diversity, and a collaborative culture that values proactive leadership

This is a Gloucester City Council job.

• Job Title: Regulation and Enforcement Manager
• Job Location: Gloucester City Council
• Salary: £59,329- £68,483 per annum
• Hours per Week: 37.00
• Contract Type: Fixed Term
• Closing Date: 09/08/2026
• Job Requisition Number: 14514
• This post is open to job share

We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It’s all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We’re always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.

We are looking for an outstanding individual with vast experience in enforcement and regulation to lead this dynamic and high profile service through its exciting development.

Having recently brought Private Sector Housing, Envirocrime and Planning Enforcement into one team, the Council is keen to continue the success we have seen in working holistically across a range of regulatory services.

As a key area of focus in our Council plan, this is an excellent opportunity to lead, develop your team and delivery positive outcomes for the public.

The ideal candidate will have excellent communication skills, be dynamic and proactive, and have an excellent grip on legislation, as well as being a team player who can develop the team and grow the positive impact the service can have.

The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from a ny Gloucestershire County Council's e mployees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no‑one is disadvantages because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process

Further information on our commitment to Equality and Diversity can be found Here

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Crematorium Technician, Chapel Attendant

Location: Cemeteries & Crematorium, Gloucester City Council

Salary: £27,694 - £29,540 per annum

Hours: 37 hours per week

Contract Type: Permanent

We are seeking a compassionate, professional, and dedicated individual to join our Bereavement Services team as a Crematorium Technician, Chapel Attendant. This varied and rewarding role is essential in ensuring the smooth operation of cremation services, maintaining dignified chapel services, and caring for our beautiful memorial grounds.

This is a Gloucester City Council job.

• Operate cremation equipment safely and efficiently in accordance with all relevant legislation and industry standards.
• Complete all cremation documentation accurately and maintain detailed records.
• Carry out routine inspections, cleaning, and basic maintenance of crematory equipment.
• Ensure the secure and respectful handling of ashes throughout the cremation process.
• Adhere to all health, safety, and environmental procedures.

• Prepare chapels and service areas for funerals and memorial services.
• Welcome funeral directors, clergy, celebrants, and mourners in a professional and compassionate manner.
• Assist with funeral services, including operating audiovisual equipment and chapel systems.
• Ensure services run smoothly while maintaining dignity and respect at all times.
• Support families and visitors by providing guidance and assistance when required.

• Demonstrate empathy, sensitivity, and professionalism when interacting with bereaved families.
• Be comfortable working with cremation equipment and funeral services (full training can be provided if the relevant qualification is not held).
• Possess excellent communication and customer service skills.
• Be able to work independently and as part of a team.
• Have a practical approach to problem‑solving and attention to detail.
• Hold a full UK driving licence (desirable).

The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least six months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from Gloucester County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at the short‑listing stage.

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

We recognise the positive value of equality and diversity and pride ourselves on developing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment for those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process:

Crematorium Technician, Chapel Attendant

Location: Cemeteries & Crematorium, Gloucester City Council

Salary: £27,694 - £29,540 per annum

Hours: 37 hours per week

Contract Type: Permanent

We are seeking a compassionate, professional, and dedicated individual to join our Bereavement Services team as a Crematorium Technician, Chapel Attendant. This varied and rewarding role is essential in ensuring the smooth operation of cremation services, maintaining dignified chapel services, and caring for our beautiful memorial grounds.

This is a Gloucester City Council job.

• Operate cremation equipment safely and efficiently in accordance with all relevant legislation and industry standards.
• Complete all cremation documentation accurately and maintain detailed records.
• Carry out routine inspections, cleaning, and basic maintenance of crematory equipment.
• Ensure the secure and respectful handling of ashes throughout the cremation process.
• Adhere to all health, safety, and environmental procedures.

• Prepare chapels and service areas for funerals and memorial services.
• Welcome funeral directors, clergy, celebrants, and mourners in a professional and compassionate manner.
• Assist with funeral services, including operating audiovisual equipment and chapel systems.
• Ensure services run smoothly while maintaining dignity and respect at all times.
• Support families and visitors by providing guidance and assistance when required.

• Demonstrate empathy, sensitivity, and professionalism when interacting with bereaved families.
• Be comfortable working with cremation equipment and funeral services (full training can be provided if the relevant qualification is not held).
• Possess excellent communication and customer service skills.
• Be able to work independently and as part of a team.
• Have a practical approach to problem‑solving and attention to detail.
• Hold a full UK driving licence (desirable).

The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least six months employment. Right to work is not transferable from a sponsored role held with another employer.

Applications from Gloucester County Council employees who are currently on the redeployment register or at risk of redundancy will be considered first at the short‑listing stage.

If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager before submitting an application form.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

We recognise the positive value of equality and diversity and pride ourselves on developing a high‑performing workforce that is diverse, skilled and talented; that represents the community it serves.

We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.

We are a disability confident employer committed to removing barriers to employment for those with disabilities or long‑term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process: