57 jobs in HealthHero

Counsellor (UK GLASGOW)

Are you interested in joining a dynamic team that provides the best possible care to patients, clients and service users? We are looking for fully qualified Counsellors and Psychotherapists to join our Employee Assistant Programme (EAP) Clinical Team a part- time basis, based in-office at our HQ in Glasgow

About the role

Our EAP Counsellors work to help employees resolve personal and work-related issues that may be affecting their health and wellbeing. Our EAP services include short-term confidential counselling, manager support, critical incident and trauma support, legal and financial advice, and referrals to specialist psychological services such as CBT and EMDR.

As a fully qualified Counsellor or Psychotherapist, your working day will include but not be limited to:

• Carrying out initial clinical assessments and triaging client needs, directing individuals to appropriate clinical pathways. This will involve delivering support across the pathway via booked assessment appointments, in-the-moment support, or booked single sessions, conducted by telephone and/or video consultation.
• Carrying out Risk Assessments and following the Safeguarding and Risk Protocol process.
• Managing a caseload of clients requiring structured counselling, which will depend on your contractual hours, as well as the needs of the service.

Requirements

Shift Patterns

We have a range of hours/shifts and can consider permanent weekend shifts, if preferable to you, for a work/life balance (our current vacancies are for 3 or 4 shifts per week).

Our shift patterns are split as follows, based on 3 days:

Shift Pattern 1

1 Day shift – office

1 Middle Shift

1 Late shift

Plus 1 “awake” shift per month – (midnight to 6am)

No mandatory weekend

Shift Pattern 2

1 Day shift - office

1 Middle shift

1 Late shift

Plus 1 weekend, either a Sat or Sun per month and a “sleeping” shift, per month (10pm-8am) dependent on business need

Shift Pattern 3

1 Day shift – office

1 middle shift

1 awake shift (midnight – 6am weekly)

NO mandatory weekend

Shift Pattern 4

1 Day shift  - office

1 middle shift (weekend)

1 late shift

Plus 1 “sleeping” shift, per month (10pm-8am) dependent on business need

Key Skills and Experience

As a fully qualified Counsellor or Psychotherapist, our ideal candidate will be able to demonstrate:

• Professional qualifications as a Counsellor/Psychotherapist (L4 and above in Counselling) with BACP/COSCA (or similar) registered status.
• Previous EAP/Telephone Counselling or time limited assessment experience, ideally in a corporate environment. While it is advantageous, it is not mandatory, as comprehensive training will be provided.
• Good IT skills with good working knowledge of Microsoft Office suite.
• Proficiency in written and oral English language.
• A strong clinical background, with excellent assessment skills.
• An ability to make sound Clinical decisions, whilst holding boundaries.
• Your abilities as a team-player with excellent time management, clinical, communication and organisation skills.
• An ability to be cognisant of clients and the service whilst working under pressure.
• An ability to work within a busy environment.

Benefits

Why us?

Our values guide us, every day we strive to Simplify, Own, Aspire and Respect (SOAR ) –
and we're rewarded when we do.

What we offer

• A full induction training programme, which will be undertaken via Microsoft Teams.
• An opportunity to work as part of an experienced Clinical Team who are passionate in their field, supportive, diverse and dynamic.
• 22 days leave (or pro rata equivalent).
• Bank Holidays and your birthday off as leave.
• Financial assistance for Supervision.
• Regular 1-2-1s with your line Manager.
• 24/7 on-call staff support.
• Auto-enrolment pension scheme.
• Health Scheme and access to our Employee Assistance Programme.
• Life Insurance Scheme.

Apply

If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you.

Please ensure your application includes: -

• Your most recent CV containing your full Employment history.
• Details of your counselling qualifications
• Membership number

Hybrid:  Glasgow/Remote - Minimum of 1 day based in the Glasgow Office, depending on shift/days worked (mandatory)

Salary range £26,000 to £30,000 based on full time hours of 37.5. Part time hours will be pro rata salary.

Any agreed permanent work performed between  10:00pm and 6:00am , Monday to Sunday, shall be paid at  50% of your standard hourly rate.

*We reserve the right to close this job in the event we receive a sufficient number of applications.

**Please note we may require a degree of flexibility during the first four weeks of employment for training purposes, subject to confirmation.

More About us

We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human.

HealthHero is Europe’s largest digital health provider , delivering 4 million consultations per year. But we’re just getting started. We’ve built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long-term condition management. By sitting behind the world’s leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

We are a high-growth, capital-backed business with a sophisticated scale strategy. Our team is a unique blend of those with strong digital experience, management consultants, creatives and industry-leading clinical experts.

We aren’t just digitising appointments; we’re building the next generation of healthcare. We’re creating an AI-powered, always-on ecosystem that learns from every interaction to shift the needle from reactive treatment to proactive, sustainable health. At HealthHero, we are digital when it should be and human where it counts.

Join us, and help build a next generation health system the world is waiting for.

We’re proud to be recognised as a Great Place to Work which reflects our commitment to creating a supportive and engaging culture. We have also been featured as the fastest growing digital healthcare company of scale in the first Sunday Times 100 Tech list. This recognition shows our impact in the digital health sector and our dedication to innovation and excellence. Committed to achieving excellence in the delivery of person-centred care, we invest in people, resources and technology to continuously improve the quality of its services and organisational culture.

Equality, Inclusivity and Diversity

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

We are a certified Disability Confident Employer and is committed to affording equal opportunities for candidates with disabilities or special needs. Should you require any reasonable adjustments to be made at any part of your application process, please let us know by contacting us at 

Safeguarding

Please see here  for information relating to our commitment to safeguarding.

HealthHero is seeking a part-time Urgent Care Assistant based in Swindon, England. This role involves driving clinicians to patient locations and undertaking receptionist duties to support Integrated Urgent Care services. Shift patterns include weekdays, weekends, and overnight sessions.

The successful applicant will need excellent communication and organizational skills, along with a full UK Driving License. The position offers competitive pay up to £17.15/hr and generous holiday entitlement.

HealthHero is seeking an Urgent Care Assistant in Keynsham to support services with flexible hours on a minimum contract. Responsibilities include driving clinicians to patients' homes, providing reception support, and managing medication stock levels. Ideal candidates should have a valid UK driving licence, excellent communication skills, and the ability to work under pressure.

The position offers competitive pay with rates up to £17.15 per hour, generous holiday entitlement, and health plan membership among other benefits.

Successful candidates will require an Enhanced DBS check. Apply by 5th June 2026.

Role Overview

We are seeking an Urgent Care Assistant to support our service on a minimum hours contract at Keynsham.

Minimum 2 shifts per month with the option to work up to 37.5 hours per week on a 12‑month contract.

Driving

• Drive clinicians to patients’ homes safely and legally.
• Perform basic vehicle checks at the start and end of each shift.
• Accurately record all medications and consumables used.

Reception

• First point of contact for patients or carers at treatment centres.
• Support clinicians during shifts.
• Communicate with patients in person and by telephone (comfort and welfare checks).
• Maintain a clean and tidy treatment centre.

Medication and Stock Management

• Use computer systems to maintain stock levels of medication and consumables.
• Replenish car stock at the end of each shift.
• Follow correct stock rotation and be aware of expiry dates.

• Monday – Friday 18:15/18:30 – 23:00 (Evenings)
• Monday – Friday 23:00 – 08:00 (Overnights)
• Saturday to Monday 08:00 – 20:00 (All day shifts)

• Full UK driving licence with no more than six penalty points.
• Good driving experience and a clear driving record.
• Excellent communication and customer service skills.
• Attention to detail and strong administrative ability.
• Ability to remain calm under pressure and act professionally in emergencies.

• Competitive pay with evening and weekend rates up to £17.15 per hour.
• Generous holiday entitlement of up to 33 days a year, including bank holidays.
• Company pension scheme.
• Health savings plan membership.
• Life assurance.
• Free staff parking.

Successful candidates will need an Enhanced DBS check, applied for by the employer upon confirmation of appointment. Sponsorship is not offered.

Keynsham

Friday 5th June 2026 (5pm)

In line with our commitment to Equality, Inclusivity and Diversity, we welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are a certified Disability Confident Employer and commit to providing reasonable adjustments throughout the hiring process.

We are HealthHero, Europe's largest digital clinic. Join us at a pivotal moment as we scale our digital healthcare platform across Europe — giving you the chance to shape security at the heart of a fast‑growing, AI‑driven business. We are recruiting an exciting Senior Cloud Security Engineer on an initial 12 month fixed term contract, with a view to becoming permanent - based in either our London or Bristol office two days per week.

This role will form a fundamental part of a growing Platform Security function, where the team covers application security, cloud security, security operations, culture and risk management. As a tech‑centric organisation the Information Security team will play a critical part in embedding a security‑first mindset into application development and continuous application monitoring. This role will co‑own the cloud security posture and tooling across HealthHero's AWS and Azure estates and have the opportunity to tackle cloud security with an international scope. The role will be supported by a multidisciplinary force of Infrastructure, Data Governance and Engineering team leads with a security focus as part of their remit. The role has a focus on infrastructure and cloud networking when it comes to security posture.

• Champion integration of security testing into CI/CD pipelines across all development teams and usage of automated security gates: SAST, DAST, dependency scanning, secrets detection
• Enable self‑serve security tooling for development teams
• Ability to set up development environment

• Own cloud security posture management using Wiz (or similar CSPM); define and enforce cloud security baselines, guardrails, and policies in AWS
• Implement and maintain IaC security scanning for Terraform
• Manage IAM policies, network segmentation, and secrets management
• Configure and tune SIEM (or similar) for cloud‑focused detection
• Establish logging, monitoring, and alerting requirements based on threat modelling
• Investigate and respond to cloud security events

• Identify, articulate, and elevate security risks to senior leadership with mitigation plans
• Track and remediate vulnerabilities across infrastructure
• Manage customer initiatives related to due diligence when required
• Support and develop annual programme of penetration testing and associated remediations

• Partner with internal and stakeholder management to support any requirements from the security function – particularly governance and accreditation requirements across different countries
• Provide expertise on emerging threats and vulnerabilities
• Support response to customer/client due diligence requests with timely and accurate information regarding vulnerability exposure

• Proven experience in application security, DevSecOps, or cloud security
• Strong understanding of cloud networking
• Experience securing cloud environments (AWS, Azure)
• Ability to read and write IAC (Terraform) code, comfortable with IAC lifecycles
• Familiarity with container security and Kubernetes
• Understanding of secure coding, penetration testing techniques, SIEM, and vulnerability management
• Strong technical skills relevant to Information Security such as secure coding standards, ethical hacking techniques, network security and risk analysis
• Understanding of managing Secure Development Lifecycle and Vulnerability Management
• Understanding and practical experience of ISO27001:2022 controls and audit processes

• AWS Security Specialty or similar certification
• Experience in regulated environments (healthcare, financial services)
• Familiarity with NHS DSPT
• Technical knowledge of GDPR and data protection requirements
• Hands‑on with CI/CD security tooling and pipeline integration
• Interest in learning other countries health and security regulations (France / UK / IR / DE)

HealthHero is Europe's largest digital health provider, delivering 4 million consultations per year. We exist to simplify healthcare and improve lives by making care feel instant, intelligent and human. We have built a seamless digital clinic that brings body and mind together — from GP appointments and mental health support to long‑term condition management. By sitting behind the world's leading insurers and employers and supporting public health systems, we make it easier for millions of people to get the care they need, exactly when they need it.

• Our values guide us; every day we strive to Simplify, Own, Aspire and Respect (SOAR).
• We are committed to achieving excellence in the delivery of person‑centred care, investing in people, resources and technology to continuously improve the quality of our services and organisational culture.

• A full induction training programme, which will be undertaken via Microsoft Teams
• An opportunity to work as part of an experienced team who are passionate in their field, supportive, diverse and dynamic
• 25 days leave
• Bank Holidays and your birthday off as leave
• Regular 1‑2‑1s with your line Manager
• 24/7 on‑call staff support
• Auto‑enrolment pension scheme
• Health Scheme and access to our Employee Assistance Programme
• Life Insurance Scheme

If you are interested in making a difference and believe this role is a good fit for you, we would love to hear from you. If you have any questions, please contact our Recruitment Team at

London, Bracknell or Bristol (There is a requirement to work in the office for a minimum of two days per week)

• We reserve the right to close this job in the event we receive a sufficient number of applications
• Please note that we are unfortunately unable to offer a sponsor licence to candidates who require sponsorship from their employer

In line with our commitment to Equality, Inclusivity and Diversity, we welcome and encourage applications from all suitably qualified candidates from all backgrounds. We are committed to supporting and promoting equality and diversity and aim to establish an inclusive working environment. As such, we welcome diverse applications from candidates irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, or sexual orientation.

Please see here for information relating to our commitment to safeguarding.

We are proud to be recognised as a Great Place to Work , which reflects our commitment to creating a supportive and engaging culture.

HealthHero, Europe's largest digital clinic, is hiring a Senior Cloud Security Engineer on a 12 month fixed term contract, with a view to permanence. Based in London or Bristol, you will split your week between office and remote work, contributing to cloud security across AWS and Azure.

You will co-own security posture, drive secure development practices, and collaborate with Infrastructure, Data Governance and Engineering teams to embed a security‑first mindset across delivery.