543 jobs in Hilton
Training Manager - Part-time - Glasgow
United Kingdom Glasgow
Hilton
Posted today
Job Viewed
Job Description
Training Manager - Part-time - Glasgow Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Training Manager , you're not just managing training initiatives for hotel team members - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Please note that this position is 30 hours a week and will include some evening and weekend working to deliver the training.
About Hilton
Hilton is one of the world's leading hospitality companies, renowned for delivering exceptional guest experiences and maintaining the highest standards of service. At Hilton Glasgow, we pride ourselves on creating memorable stays for every guest through our commitment to quality, compliance, and innovation.
As Training Manager, you will play a key role in ensuring operational compliance across all departments and maintaining Hilton's brand standards. You will develop and implement training programs, conduct audits, and collaborate with department heads to drive continuous improvement. Your work ensures that every team member is equipped to deliver outstanding service while meeting legal and brand requirements.
Reporting to: General Manager
Works closely with:
• Operational Heads of Departments
• General Manager
• HR Manager
• Duty Manager
Here's what you'll do during a typical day:
1. Legal Compliance
• Ensure strict adherence to all regulations and standards, including:
o Allergen management
o HACCP
o Fire Safety
o Licensing
o Food Safety
o First Aid Training
o Pool Plant Training and First Responder
• Maintain compliance with health, safety, and hygiene legislation.
2. Driving Guest Experience
• Organize and administer all compliance and brand training (excluding leadership development).
• Deliver training using Hilton resources to enhance skills, product knowledge, and guest satisfaction.
• Facilitate annual training plans and calendars, including mandatory compliance training (hotel security, fire regulations, health and safety).
• Collaborate with Heads of Departments to identify training needs based on guest feedback and operational requirements.
3. Projects
• Lead QA compliance and mandatory annual training initiatives.
• Support fire safety projects and other compliance-related improvements.
• Delivery of any relevant brand training
4. Induction
• Delivery of monthly induction for new starts
What We're Looking For:
We seek a passionate professional with a strong background in compliance and quality management, ideally with experience in a fast paced environment.
Essential Skills and Attributes:
• Strong guest focus and commitment to delivering authentic, memorable experiences.
• Excellent communication skills to engage diverse teams and guests.
• Collaborative team player with a positive attitude.
• Flexible and adaptable, able to thrive in a fast-paced environment while remaining calm under pressure.
• Meticulous diary management, structured workplace management
• The ability to influence Operational HOD's to achieve all training and compliance within their departments
Experience:
• Experience in a similar role within hospitality or food and beverage.
Benefits
• Competitive salary
• Hilton Team Member Travel Program
• Career development opportunities
• Access to Hilton University training resources
• Flexible working opportunities as per business needs
Equal Opportunity Statement
Hilton is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected characteristic.
USEFUL TO KNOW: This position is 30 hours per week and will require working weekend and/or evening shifts.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Glasgow, Lanarkshire, United Kingdom
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Training Manager , you're not just managing training initiatives for hotel team members - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Please note that this position is 30 hours a week and will include some evening and weekend working to deliver the training.
About Hilton
Hilton is one of the world's leading hospitality companies, renowned for delivering exceptional guest experiences and maintaining the highest standards of service. At Hilton Glasgow, we pride ourselves on creating memorable stays for every guest through our commitment to quality, compliance, and innovation.
As Training Manager, you will play a key role in ensuring operational compliance across all departments and maintaining Hilton's brand standards. You will develop and implement training programs, conduct audits, and collaborate with department heads to drive continuous improvement. Your work ensures that every team member is equipped to deliver outstanding service while meeting legal and brand requirements.
Reporting to: General Manager
Works closely with:
• Operational Heads of Departments
• General Manager
• HR Manager
• Duty Manager
Here's what you'll do during a typical day:
1. Legal Compliance
• Ensure strict adherence to all regulations and standards, including:
o Allergen management
o HACCP
o Fire Safety
o Licensing
o Food Safety
o First Aid Training
o Pool Plant Training and First Responder
• Maintain compliance with health, safety, and hygiene legislation.
2. Driving Guest Experience
• Organize and administer all compliance and brand training (excluding leadership development).
• Deliver training using Hilton resources to enhance skills, product knowledge, and guest satisfaction.
• Facilitate annual training plans and calendars, including mandatory compliance training (hotel security, fire regulations, health and safety).
• Collaborate with Heads of Departments to identify training needs based on guest feedback and operational requirements.
3. Projects
• Lead QA compliance and mandatory annual training initiatives.
• Support fire safety projects and other compliance-related improvements.
• Delivery of any relevant brand training
4. Induction
• Delivery of monthly induction for new starts
What We're Looking For:
We seek a passionate professional with a strong background in compliance and quality management, ideally with experience in a fast paced environment.
Essential Skills and Attributes:
• Strong guest focus and commitment to delivering authentic, memorable experiences.
• Excellent communication skills to engage diverse teams and guests.
• Collaborative team player with a positive attitude.
• Flexible and adaptable, able to thrive in a fast-paced environment while remaining calm under pressure.
• Meticulous diary management, structured workplace management
• The ability to influence Operational HOD's to achieve all training and compliance within their departments
Experience:
• Experience in a similar role within hospitality or food and beverage.
Benefits
• Competitive salary
• Hilton Team Member Travel Program
• Career development opportunities
• Access to Hilton University training resources
• Flexible working opportunities as per business needs
Equal Opportunity Statement
Hilton is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, or any other protected characteristic.
USEFUL TO KNOW: This position is 30 hours per week and will require working weekend and/or evening shifts.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Glasgow, Lanarkshire, United Kingdom
Is this job a match or a miss?
Apply Now
0
Casual Room Attendant - Cambridge
United Kingdom Cambridge
Hilton
Posted today
Job Viewed
Job Description
Casual Room Attendant - Cambridge WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
• Hourly Rate of £12.94 per hour
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Room Attendant , you're not just ensuring the cleanliness of guest rooms - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Cambridge, Cambridgeshire, United Kingdom
A WORLD OF REWARDS
• Hourly Rate of £12.94 per hour
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Room Attendant , you're not just ensuring the cleanliness of guest rooms - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Keep guest rooms spotless: Clean and tidy assigned rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
- Replenish linens and amenities: Replace bed linens, towels, and guest essentials as needed
- Manage supplies: Stock, maintain, and transport the housekeeping supply cart daily
- Delight our guests: Respond to guest requests promptly and courteously
- Manage waste disposal: Dispose of trash and recyclables in designated areas
- :
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Cambridge, Cambridgeshire, United Kingdom
Is this job a match or a miss?
Apply Now
1
Receptionist - London
United Kingdom London
Hilton
Posted today
Job Viewed
Job Description
Receptionist - London Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Receptionist , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
Must be fully flexible from 6:45 am to 10:45 pm.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: London, United Kingdom
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Receptionist , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
Must be fully flexible from 6:45 am to 10:45 pm.
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: London, United Kingdom
Is this job a match or a miss?
Apply Now
2
Casual Food and Beverage Assistant - London
United Kingdom London
Hilton
Posted today
Job Viewed
Job Description
Casual Food and Beverage Assistant - London WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
• Hourly Rate of £13.26 per hour plus service charge and gratuities
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Food & Beverage Assistant , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: London, United Kingdom
A WORLD OF REWARDS
• Hourly Rate of £13.26 per hour plus service charge and gratuities
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Food & Beverage Assistant , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: London, United Kingdom
Is this job a match or a miss?
Apply Now
3
Casual Commis Chef - London
United Kingdom London
Hilton
Posted today
Job Viewed
Job Description
Casual Commis Chef - London WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
• Hourly rate of £13.79 per hour plus service charge
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Commis Chef , you're not just preparing great tasting food items - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: London, United Kingdom
A WORLD OF REWARDS
• Hourly rate of £13.79 per hour plus service charge
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Commis Chef , you're not just preparing great tasting food items - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Prepare high-quality dishes: Prepare menu items according to designated recipes and quality standards
- Delight our guests: Manage guest orders efficiently while ensuring a positive dining experience
- Execute complex recipes: Maintain a strong knowledge of menu offerings, handle complex recipes, and oversee stations, execution, quality control and inventory checks
- Inspect and finalize plates: Inspect all preparations and dishes ahead of serving to ensure they meet quality and presentation standards
- Maintain a clean and organized workspace: Keep food service stations stocked and sanitary while following proper food handling, storage, and safety protocols
- Manage inventory needs: Prepare requisitions for supplies and food items as needed
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: London, United Kingdom
Is this job a match or a miss?
Apply Now
4
Senior Line Chef - Woking
United Kingdom Woking
Hilton
Posted today
Job Viewed
Job Description
Senior Line Chef - Woking Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Line Chef , you're not just overseeing the preparation of high-quality dishes - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Woking, Surrey, United Kingdom
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Senior Line Chef , you're not just overseeing the preparation of high-quality dishes - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Prepare great tasting dishes: Season, cook, and test dishes according to standard recipes, ensuring consistency in taste and presentation
- Supervise the kitchen team: Oversee line cooks to ensure and provide support as needed in the absence of senior chefs to ensure smooth and efficient operations
- Maintain kitchen cleanliness: Keep all work areas clean, tidy, and free of cross-contamination
- Ensure food quality and storage compliance: Monitor ingredient quality, ensuring proper storage and stock rotation
- Assist with cost management: Contribute to controlling food costs, improving gross profit margins, and meeting departmental financial targets
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Woking, Surrey, United Kingdom
Is this job a match or a miss?
Apply Now
5
Receptionist - Woking
United Kingdom Woking
Hilton
Posted today
Job Viewed
Job Description
Receptionist - Woking Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Receptionist , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Woking, Surrey, United Kingdom
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Receptionist , you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Woking, Surrey, United Kingdom
Is this job a match or a miss?
Apply Now
6
Casual Beauty Therapist - Isleworth
United Kingdom Isleworth
Hilton
Posted today
Job Viewed
Job Description
Casual Beauty Therapist - Isleworth WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether you are currently on full time employment, education, or just looking to make some extra money, this might just be the job for you!
A WORLD OF REWARDS
• Hourly Rate of £12.50 to £13.00 per hour
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Beauty Therapist , you're not just providing professional spa treatments - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Isleworth, Middlesex, United Kingdom
A WORLD OF REWARDS
• Hourly Rate of £12.50 to £13.00 per hour
• We offer our casual Team Members the ability to instantly access and withdraw up to 40% of their earned wages whenever they need to and at no additional cost
• Opportunity to work additional hours when you can
• Free and healthy meals when on duty
• Modern and inclusive Team Member's areas
Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Beauty Therapist , you're not just providing professional spa treatments - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Delight our guests: Respond promptly and professionally to guest enquiries, requests, and concerns to ensure an exceptional spa experience
- Deliver professional spa treatments: Provide beauty services including massages, body treatments, facials, manicures, and pedicures according to spa menu, guest preferences, and established quality and health standards
- Maintain a spotless environment: Ensure treatment areas, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
- Manage supplies and inventory: Monitor inventory of products and tools, ensuring adequate stock and proper storage
- Stay current on industry trends: Maintain up to date knowledge of skincare techniques, tools, and products to enhance service quality and guest satisfaction
- Support daily spa operations: Assist with general spa duties as needed to ensure seamless service
- Maintain required documentation: Accurately complete any required records related to services, sanitation, and regulatory compliance
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.Exact Location: Isleworth, Middlesex, United Kingdom
Is this job a match or a miss?
Apply Now
7
Bartender - London
United Kingdom London
Hilton
Posted today
Job Viewed
Job Description
Bartender - London Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Bartender/Mixologist , you're not just preparing and serving drinks - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: London, United Kingdom
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Bartender/Mixologist , you're not just preparing and serving drinks - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Prepare and serve beverages: Mix, garnish, and serve drinks according to recipe standards, ensuring accuracy and satisfaction
- Maintain bar operations: Stock and organize bar supplies, including beverages, glassware, and perishables, for seamless service
- Process payments efficiently and accurately: Use the point-of-sale system to correctly handle cash, credit/debit cards, gift certificates, and vouchers
- Monitor product quality: Manage inventory and ensure the freshness and quality of all beverage-related items
- Address guest concerns professionally: Manage situations involving intoxicated guests with care and respect, ensuring a safe environment
- Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: London, United Kingdom
Is this job a match or a miss?
Apply Now
8
Senior Manager, Travel Industry Distribution Integrations - Watford
United Kingdom Watford
Hilton
Posted today
Job Viewed
Job Description
Senior Manager, Travel Industry Distribution Integrations - Watford This is your chance to be part of a Global Distribution Team that is an important part of Hilton's Commercial Services organization around the world.
The Senior Manager, Distribution Integrations is responsible for implementing new channels and solutions in line with Hilton's strategy around existing and approved distribution channel partners.
This includes overseeing large-scale projects, testing, documentation, hotel-facing and team member training. The team member will make sure any new channels or products meet the strategic and commercial goals and will set them up to consistently meet the requirements of the department and the company.
The Senior Manager will collaborate with various partners, intermediaries, and internal teams. They will integrate new opportunities, oversee the operational activation, and continuously evaluate the value proposition.
Furthermore, they will optimize the effectiveness of the channel partners following the activation.
You will understand the online third-party space, including Global Distribution Systems (GDS), evolving tools and platforms, and have experience working with intermediaries and connectivity options.
To be successful in this role the team member will need to have experience establishing distribution and operational processes. The Senior Manager must also have previous experience in project management, with creative problem-solving skills, and a passion for innovation and process improvement.
What will I be doing?
What you'll do during a typical day:
Large-Scale Implementations
• Provide input/coaching during the Assessment and Contracting process of any new channel or technology discussion
• Complete assessment of potential new partners; consult on optimal integration design and develop a project plan
• Schedule and conduct operational and integration meetings, to review processes, ensure progress, and agree on KPIs with client
• Project manage the Distribution Integration process
• Take ownership or provide support for any activities in the Integration process as required by Director
• Ensure our teams and partners understand, implement, and test integration requirements promptly
Program Management, Education and Support
• Provide level 2/3 support for Distribution accounts and participating properties during the integration process
• Ensure an efficient integration
• Support Operations and Optimizations teams during handover from integration to steady state and provide training/guidance
• Lead product betas/pilots
• Communicate with stakeholders and hotels
• Work with other teams to orchestrate integration activities
• Work with Brands and Revenue Management to ensure a successful deployment and property adoption
• Educate partners on all commercial aspects of the program. Support the channel health assessment process, work with the Sales teams to develop corrective action plans
• Conduct hotel-level training webinars, develop product and program guides, training materials, and best practice documents
Strategic Engagement and Product Optimization
• Increase Hilton participation across new channels via hotel and rate plan set-up, operational enhancements, systems audits, and online channel analysis
• Work with the rate loading team to develop and add new programs and coordinate the launch of products
• Consult and implement Distribution related global projects in partnership with Global Revenue Management and Sales teams
How you'll collaborate with others:
• Develop communication models to educate and inform teams and hotels of integration progress
• Provide second line support to all Global Distribution teams for integrated partners
• Co-ordinate progress reports between Global Distribution teams
• Partner with other team stakeholders to ensure understanding and development of cross-team processes
• Work with sales and revenue teams to build awareness of any solution impacts and benefits to partners
What are we looking for?
Required Qualifications
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
• Extensive experience in Hospitality Distribution or Revenue positions
• Proficiency in MS applications, including but not limited to Teams, Excel, Word, PowerPoint and Outlook
• Attention to detail with an interest in hospitality technology
• Able to work toward and deliver project goals within agreed timelines
• Ability to respond and adapt to constant hospitality changes
• Experience discerning whether a prospect is a good fit for a product based on discovery conversations and communicating product benefits appropriate for each prospect
Preferred Qualifications
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Proven experience working on Distribution projects within the Hospitality Industry
• Experience using Global Distribution Services (GDS) systems
• Project Management qualifications / certifications and experience managing and owning projects
• Additional spoken languages to support global business
• Skills and experience in using MS Access, VBA and SQL
#li-mh1
#li-hybrid
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Watford, Hertfordshire, United Kingdom
The Senior Manager, Distribution Integrations is responsible for implementing new channels and solutions in line with Hilton's strategy around existing and approved distribution channel partners.
This includes overseeing large-scale projects, testing, documentation, hotel-facing and team member training. The team member will make sure any new channels or products meet the strategic and commercial goals and will set them up to consistently meet the requirements of the department and the company.
The Senior Manager will collaborate with various partners, intermediaries, and internal teams. They will integrate new opportunities, oversee the operational activation, and continuously evaluate the value proposition.
Furthermore, they will optimize the effectiveness of the channel partners following the activation.
You will understand the online third-party space, including Global Distribution Systems (GDS), evolving tools and platforms, and have experience working with intermediaries and connectivity options.
To be successful in this role the team member will need to have experience establishing distribution and operational processes. The Senior Manager must also have previous experience in project management, with creative problem-solving skills, and a passion for innovation and process improvement.
What will I be doing?
What you'll do during a typical day:
Large-Scale Implementations
• Provide input/coaching during the Assessment and Contracting process of any new channel or technology discussion
• Complete assessment of potential new partners; consult on optimal integration design and develop a project plan
• Schedule and conduct operational and integration meetings, to review processes, ensure progress, and agree on KPIs with client
• Project manage the Distribution Integration process
• Take ownership or provide support for any activities in the Integration process as required by Director
• Ensure our teams and partners understand, implement, and test integration requirements promptly
Program Management, Education and Support
• Provide level 2/3 support for Distribution accounts and participating properties during the integration process
• Ensure an efficient integration
• Support Operations and Optimizations teams during handover from integration to steady state and provide training/guidance
• Lead product betas/pilots
• Communicate with stakeholders and hotels
• Work with other teams to orchestrate integration activities
• Work with Brands and Revenue Management to ensure a successful deployment and property adoption
• Educate partners on all commercial aspects of the program. Support the channel health assessment process, work with the Sales teams to develop corrective action plans
• Conduct hotel-level training webinars, develop product and program guides, training materials, and best practice documents
Strategic Engagement and Product Optimization
• Increase Hilton participation across new channels via hotel and rate plan set-up, operational enhancements, systems audits, and online channel analysis
• Work with the rate loading team to develop and add new programs and coordinate the launch of products
• Consult and implement Distribution related global projects in partnership with Global Revenue Management and Sales teams
How you'll collaborate with others:
• Develop communication models to educate and inform teams and hotels of integration progress
• Provide second line support to all Global Distribution teams for integrated partners
• Co-ordinate progress reports between Global Distribution teams
• Partner with other team stakeholders to ensure understanding and development of cross-team processes
• Work with sales and revenue teams to build awareness of any solution impacts and benefits to partners
What are we looking for?
Required Qualifications
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
• Extensive experience in Hospitality Distribution or Revenue positions
• Proficiency in MS applications, including but not limited to Teams, Excel, Word, PowerPoint and Outlook
• Attention to detail with an interest in hospitality technology
• Able to work toward and deliver project goals within agreed timelines
• Ability to respond and adapt to constant hospitality changes
• Experience discerning whether a prospect is a good fit for a product based on discovery conversations and communicating product benefits appropriate for each prospect
Preferred Qualifications
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Proven experience working on Distribution projects within the Hospitality Industry
• Experience using Global Distribution Services (GDS) systems
• Project Management qualifications / certifications and experience managing and owning projects
• Additional spoken languages to support global business
• Skills and experience in using MS Access, VBA and SQL
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Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.
How We'll Help You Thrive
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
- Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
- Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
- Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
- Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
- Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Exact Location: Watford, Hertfordshire, United Kingdom
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