109 jobs in Howden

The Role

This role leads the cyber claims function across Howden’s international offices (outside the UK and US), supporting Howden’s global cyber team. It is accountable for developing and implementing cyber claims strategy, best practice and capability across those offices, ensuring a consistent and effective approach to service delivery, incident response and client support.

• Lead the development and implementation of international cyber claims strategy across jurisdictions outside the UK and US
• Act as the claims lead on major cyber incidents and cyber/technology insurance claims where required, acting as a referral point to support and supplement local expertise
• Establish and embed best practice approaches to cyber claims handling, both initial response and coverage, across global offices
• Build and oversee local cyber claims capability in key international markets to ensure consistency of service provision and standards, including supporting recruitment and development
• Provide technical guidance and act as a referral point to support and enhance local expertise, including delivering education and training to clients and colleagues
• Support colleagues on business tenders and represent the cyber claims function at industry events, presenting on technical and market topics internationally
• Respond to technical and claims‑related queries from clients, markets and internal stakeholders
• Lead cyber claims data initiatives, working closely with data and analytics teams to improve insight and outcomes
• Contribute as a senior member of the global cyber team, supporting wider strategic and operating plans
• Collaborate with wordings specialists and UK and US cyber claims leads to ensure a coordinated global approach

• Significant experience in cyber insurance claims, financial lines insurance claims, or cyber incident response within an international environment
• Proven experience developing and implementing claims strategy or best practice frameworks
• Experience supporting or overseeing cyber insurance claims, incident response or crisis management activity
• Demonstrated experience advising clients and internal stakeholders on complex insurance coverage and claims issues
• Experience working with global teams and navigating differing regulatory or market environments
• Track record of contributing to business development activity, including tenders and client presentations
• Experience working with data initiatives or using claims data to drive decision‑making and improvement
• Experience collaborating with underwriting, wordings or specialist teams to deliver joined‑up solutions

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don’t really exist. If you’re happy and healthy at home, you’re more likely to be happy and fulfilled at work – and vice versa. That’s why we do our best to support our people in every aspect of their lives.

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we’ll be in touch to assist with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

We’re on a life‑long journey to become an ever‑more sustainable group. It’s a commitment to taking care of our people and the world we live in, to doing good business and to making a positive impact wherever we can. Our governance processes, company policies and review systems are all geared toward our goal of making a positive impact in the world. You can read more about our sustainability work here.

Howden is seeking a senior leader to head international cyber claims across its offices outside the UK and US. You will drive strategy, establish best practices, and build capability in key markets while guiding clients and colleagues on complex coverage and incident response.

In this senior role you will collaborate with underwriting, wordings and global teams to deliver coordinated solutions, contribute to tenders and participate in industry events. Hybrid working is offered where possible.

Howden is seeking a Safeguarding & Work Experience Strategy Partner to embed a robust safeguarding approach across all Early Careers activity in the UK and to define our nationwide work experience strategy.

You will own governance, policy development and scalable programmes, balancing central control with local delivery, and work closely with the TA Excellence team and key stakeholders to ensure compliance and impact.

At Howden, creating access to opportunity goes hand in hand with creating a safe, supportive and high-quality environment for everyone who engages with our Early Careers programmes. We take our responsibility to protect and support young people seriously, and this role plays a critical part in ensuring we consistently meet that commitment while also expanding access to meaningful experiences.

As our Safeguarding & Work Experience Strategy Partner, you'll be responsible for embedding a robust, group-wide approach to safeguarding across all Early Careers activity, alongside defining and delivering our UK-wide work experience strategy.

Reporting into the Early Careers & Employer Brand Lead, you'll ensure that every programme we deliver - from insight events and work experience through to internships, apprenticeships and graduate programmes - is underpinned by strong governance, clear processes and full alignment with UK legislation and best practice.

Alongside this, you will lead the design and implementation of a scalable, high-quality work experience model across the UK, balancing a centrally led approach with frameworks and toolkits that empower local offices to take ownership.

You'll work closely with our TA Excellence team and key stakeholders across the business to build and embed policies, frameworks and practical solutions that ensure we operate safely, responsibly and consistently at scale. This is a role with real ownership and impact, combining strategy, policy, risk management and programme design to both protect participants and expand access to opportunity.

Alongside your core responsibilities, you'll contribute to wider Early Careers and Employer Brand projects, supporting the continued evolution of our offering.

• Owning safeguarding across all Early Careers programmes, ensuring the safety and wellbeing of all participants is prioritised in every activity
• Embedding a consistent, compliant approach to safeguarding across Insight days and weeks, Summer internship programmes, Graduate and apprenticeship programmes
• and Work experience placements
• Partnering with the TA Excellence team to design, develop and embed safeguarding policies, processes and governance frameworks across the Group
• Ensuring full compliance with all relevant UK legislation, regulatory requirements and safeguarding best practices
• Leading risk assessment activity and maintaining clear, accurate and auditable records
• Acting as a trusted advisor to stakeholders on safeguarding requirements, risks and responsibilities
• Managing and appropriately escalating any safeguarding concerns with professionalism, sensitivity and care
• Driving consistency, accountability and continuous improvement across all Early Careers programmes

• Defining and delivering a clear, scalable UK-wide work experience strategy aligned to Howden's Early Careers ambitions and future talent pipeline
• Designing a central vs. local delivery model, establishing which elements are led centrally and where regional offices are empowered to deliver
• Building a national framework for work experience that ensures consistency in quality, safeguarding and compliance while allowing for local flexibility
• Creating and rolling out toolkits, playbooks and guidance to enable offices across the UK to confidently deliver high-quality work experience placements
• Establishing minimum standards and guardrails to ensure every placement is safe, structured and meaningful
• Partnering with business leaders to embed ownership and accountability for work experience delivery across the organisation
• Scaling work experience opportunities in response to increasing demand driven by changes in education policy
• Developing an inclusive, accessible approach to engaging young people, with a focus on broadening access to underrepresented talent
• Implementing central tracking and reporting to maintain visibility of all work experience activity across the UK
• Ensuring all work experience placements meet government requirements and safeguarding standards
• Using insight and feedback to continuously evolve and improve the work experience offering
• Maintaining full visibility and oversight of all work experience placements involving young people across the Group
• Ensuring all activity is recorded, monitored and meets safeguarding and compliance standards
• Ensuring all line managers hosting participants complete required checks and understand their responsibilities
• Creating and maintaining FAQs, guidance materials and resources for hiring managers
• Acting as the internal subject matter expert on work experience and safeguarding best practice
• Collaborating with Early Careers and Employer Brand teams to position Howden as a leading early talent destination
• Supporting broader Early Careers and Employer Brand initiatives as required

• Experience in safeguarding, compliance, risk, governance or programme design roles (ideally within early careers, education or youth-focused environments)
• Strong working knowledge of UK safeguarding legislation and best practice
• Experience developing and embedding policies, frameworks and scalable programmes
• Experience designing or delivering multi-site or national programmes (work experience or similar highly desirable)
• Ability to balance risk management with enabling high-quality, accessible programme delivery
• Confidence handling sensitive situations with sound judgement, discretion and professionalism
• Strong organisational skills with a high level of accuracy and attention to detail
• Ability to build relationships and influence stakeholders across a complex organisation

• Passionate about creating safe, inclusive and high-quality experiences for young people
• Strategic and forward-thinking, with the ability to translate vision into practical delivery
• Accountable and proactive, with a strong sense of ownership and integrity
• Comfortable providing challenge and driving high standards where needed
• Collaborative and adaptable, with a willingness to contribute beyond your core remit

Howden is seeking an IT Business Partner to bridge IT and the Commercial business. The role involves ensuring IT services align with business needs, overseeing system integrations, and managing major transformations while communicating with stakeholders effectively.

This position offers the opportunity to drive innovation and enhance processes through technology, including AI, all within a diverse and supportive culture.

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for an Insurance Advisor to join our Howden Consumer & Local Commercial team. This is a great opportunity to join a highly successful organisation, where you will be provided with full training on the job and the opportunity to gain industry recognised qualifications.

• You will enjoy having conversations with people, listening and building relationships as it's important that we really get to know our clients and understand their requirements.
• You have awesome problem-solving skills - all of our clients are totally unique, so we need to come up with tailor made solutions as we don't have a "one size fits all" approach
• You may currently be working in a sales role and are now looking for a career. We don't require any previous experience as we offer on-site training, workshops, coaching and will support you through industry qualifications.
• You will have a passion and entrepreneurial mindset. Many of our most successful business opportunities have come from team members with a passion for the subject - whether that's equine insurance, campervans, motorhomes, classic cars, motorbikes, marine, fine art, etc. Loving what you do, means you will be knowledgeable, be able to build rapport quickly and be able to provide clients with the best solution.
• You will be ambitious. We promote within, everyone in a leadership position started out as an Insurance Advisor - We give you all the tools, all we ask from you is the desire to succeed.

• 22 days holiday (plus bank holidays), increasing through length of service
• A set of core benefits, designed with your health and financial protection in mind:
  • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
  • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
  • Contributory pension scheme -5% employer contribution and 5% employee contribution
  • Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
• Access to a host of lifestyle and financial benefits that you can choose from:
  • Discounts on gym membership across the UK
  • Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
  • Access to a range of insurance polices through Howden at discounted rates
  • Access to hundreds of high-street retailer discounts

Howden’s Consumer & Local Commercial team in the UK is seeking an Insurance Advisor. You’ll join a supportive, training-focused environment where you can learn on the job and gain industry qualifications while helping clients find tailored insurance solutions.

You’ll build relationships, listen to client needs, and solve problems with a range of policies including personal and local commercial lines. The role offers clear progression and the chance to start a rewarding career with Howden.

We are looking for an IT Business Partner to act as the primary link between the IT Function and the Howden Retail Commercial business. The position is responsible for aligning IT services and innovation with business needs, ensuring smooth delivery of technology solutions, and driving value through governance, integration, and transformation initiatives.

• Serve as the main point of contact between the Commercial Pillar and IT, ensuring alignment on strategy and priorities.
• Oversee IT changes within Commercial and manage integration of systems and processes for acquired entities.
• Support major transformation programmes by ensuring proper setup, adoption, and delivery against agreed business cases.
• Develop and maintain a technology roadmap for Commercial, influence demand, and secure investment cases backed by adoption and value assurance plans.
• Drive innovation and explore opportunities to enhance processes through technology, including AI.
• Ensure compliance with relevant regulations, standards, and internal policies.
• Communicate progress and updates to senior stakeholders and engage with teams to gather feedback and improve service delivery.
• Coordinate IT delivery for strategic projects and maintain strong collaboration with internal teams and external partners.
• Travel within the UK as required (up to 50%).

• Strong stakeholder management and influencing skills.
• Ability to manage business demand for IT services and shape technology strategy.
• Experience in developing business cases and overseeing adoption plans.
• Solid project and risk management capabilities.
• Excellent communication and collaboration skills.
• Knowledge of regulatory compliance and IT governance.

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

We're looking for a Delegated Authority Technician to join our fast-paced team supporting delegated underwriting operations. This hybrid role offers variety, collaboration, and the chance to grow your insurance expertise. You'll deliver accurate and efficient support across delegated authority processes. Your work will ensure compliance, maintain data integrity, and enable smooth operational delivery. This is an excellent opportunity to develop your skills in a dynamic environment while contributing to a key business area.

• Deliver risk, premium, and claims bordereaux that are accurate and meet agreed timescales and standards.
• Draft and present Delegated Authority agreements and endorsements for sign-off.
• Monitor gross written premium and notifiable limits, ensuring timely reporting.
• Calculate profit commission and provide information related to Treating Customers Fairly (TCF).
• Collate and analyse data for internal and external collaborators.
• Ensure compliance with Lloyd's Regulatory Standards and FCA principles.
• Maintain up-to-date knowledge of Market Bulletins and Lloyd's International Trading Advice.
• Use Lloyd's systems efficiently and adapt to new systems, procedures, and DA structures.
• Support the team and manager with day-to-day operations and project work.
• Liaise professionally with insurers and internal teams.
• Ensure all client records and communications are accurately documented and securely stored.
• Align with GDPR, the Bribery Act 2010, anti-money laundering regulations, and sanctions policies.
• Uphold Howden's standards, market best practises, and the CII Code of Ethics.
• Adhere to the firm's Treating Customers Fairly policy and segregation of duties guidelines.

• Strong knowledge of the insurance market and Delegated Authorities, including experience preparing risk, premium, and claims bordereaux, agreements, and endorsements.
• Proficient in Excel, with confidence using lookups, formulas, pivot tables, and macros.
• Minimum of 2 years' experience in the insurance industry.
• Cert CII qualified or committed to achieving the qualification within 18 months of joining.
• Strong attention to detail and ability to manage high volumes of work efficiently.
• Highly organised with excellent time management and prioritisation skills.
• Able to work effectively under pressure and adhere to correct procedures at all times.
• Committed to continuous learning through eLearning and professional development.
• Proactive in identifying and improving inefficient processes.
• Demonstrates core values of Passion, Integrity, Expertise, and Deliver-motivated, trustworthy, eager to grow professionally, and a strong team contributor.