35 jobs in Informa

1 week ago Be among the first 25 applicants

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best – our current and previous colleagues.

In Global Support, we provide expert guidance and hands‑on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our 5 Howick Place, London office.

We are seeking an exceptional Personal Assistant to provide comprehensive administrative and strategic support to three senior executives: Group Operations Director – Travel & Events , the Divisional Chief Financial Officer , and the Head of Group Health, Safety and Security . This high‑profile role requires a sophisticated professional who can manage complex, confidential matters while coordinating across multiple time zones and supporting diverse business functions with the highest level of discretion and professionalism.

• Provide comprehensive executive support to three executives across different business functions
• Manage complex, multi‑time zone calendars and coordinate international travel arrangements
• Prepare and distribute board papers, presentations, and confidential documentation
• Handle sensitive and confidential information with absolute discretion
• Coordinate executive communications including email management, call screening, and correspondence
• Prepare expense reports and manage budget tracking

• Organize and coordinate executive meetings, including internal and external meetings, leadership team sessions, and stakeholder presentations
• Manage logistics for arranged meetings
• Prepare meeting materials, agendas, and follow‑up action items
• Coordinate virtual meetings across multiple time zones with global teams
• Arrange executive hospitality and client entertainment events
• Support crisis management meetings and emergency response coordination when required

• Plan and execute complex international travel itineraries
• Manage visa applications, travel documentation, and duty of care requirements
• Negotiate with travel suppliers and manage travel budgets
• Ensure compliance with corporate travel policies and health & safety protocols

• Support the Divisional CFO with preparation of review materials
• Organise and coordinate review meetings and planning sessions
• Manage confidential documentation
• Assist with coordination of compliance reporting
• Assist with organising team meetings, events, and activities.
• Process invoices on occasion
• Maintain filing systems for documentation

• Support the Head of Group Health, Safety and Security with crisis management coordination
• Maintain emergency contact databases and communication protocols
• Coordinate health and safety training sessions and compliance meetings
• Assist with incident reporting and investigation coordination
• Support business continuity planning and emergency response exercises

• Serve as primary point of contact for internal and external stakeholders
• Coordinate with global offices and regional leadership teams
• Maintain executive contact databases and CRM systems

• 2+ years of Executive Assistant experience supporting senior executives
• Proactive self starter
• Previous experience supporting multiple executives simultaneously
• Exceptional organizational and time management skills with ability to prioritize competing demands
• Advanced proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook
• Experience with travel booking systems, expense management platforms, and CRM systems
• Excellent written and verbal communication skills
• Absolute discretion and ability to handle confidential information
• Flexibility to work outside standard hours to support global operations
• Valid UK work authorization

• Professional certification in executive assistance or business administration
• Experience in the events, hospitality, or travel industry
• Background supporting finance leadership teams
• Knowledge of health, safety, and security protocols in corporate environments
• Project management certification or experience

• Multi‑Executive Support: Proven ability to effectively support multiple senior leaders with competing priorities
• Confidentiality & Discretion: Exceptional judgment in handling sensitive business and personal information
• Global Perspective: Understanding of international business practices and cultural sensitivity
• Crisis Management: Ability to remain calm and effective during high‑pressure situations
• Technology Proficiency: Advanced skills in business applications and emerging technologies
• Relationship Building: Strong interpersonal skills and professional presence
• Adaptability: Flexibility to adjust to changing priorities and business needs

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Referrals increase your chances of interviewing at Informa by 2x

Associate

Full‑time

General Business

Events Services

See how Informa handles your personal data when you apply for a job here.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

About Informa

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data‑driven services and academic research. We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

As the PMO Lead you will serve as the delivery assurance cornerstone within Informa's Global Business Services (GBS) function, ensuring workstreams deliver on commitments while supporting strategic initiatives including GBS's response to One Informa and its resulting target operating model evolution. This role enforces accountability, maintains real‑time visibility of delivery status, manages critical dependencies, and drives proactive risk mitigation. The position ensures operational execution meets agreed timelines, scope, and quality standards while providing senior stakeholders with transparent insights into programme health.

• Hold workstreams accountable for delivering committed scope within agreed timeframes
• Implement tracking mechanisms to provide real‑time visibility of delivery status against baseline plans
• Conduct regular delivery reviews to verify progress, identify slippage, and drive corrective actions
• Ensure workstreams maintain focus on agreed priorities and prevent scope creep
• Establish clear metrics to measure delivery performance and highlight deviations requiring intervention

• Proactively identify, document and manage dependencies between workstreams
• Ensure workstream leads understand the impact of their delivery timelines on dependent activities
• Facilitate cross‑workstream coordination to align delivery schedules and prevent bottlenecks
• Maintain dependency maps and critical path analysis to highlight potential delivery conflicts
• Coordinate integration points between workstreams to ensure seamless end‑to‑end delivery

• Drive rigorous risk identification and assessment processes across all workstreams
• Ensure appropriate mitigation strategies are developed and implemented for all significant risks
• Escalate issues that threaten delivery commitments according to established governance protocols
• Track issue resolution progress and hold owners accountable for timely closure
• Analyse patterns in risks and issues to identify systemic problems requiring programme‑level intervention

• Implement standardised reporting frameworks that clearly communicate delivery status, risks, and issues
• Provide objective assessments of workstream health based on quantifiable metrics
• Challenge overly optimistic status reports and ensure transparency in delivery challenges
• Prepare executive‑level reporting that highlights critical decision points and required interventions
• Maintain comprehensive programme documentation including delivery plans, RAID logs, and change requests

• Consistent delivery of workstream commitments according to agreed scope, timeline, and quality standards
• Early identification of delivery risks with implemented mitigation strategies
• Seamless coordination between interdependent workstreams
• Transparent reporting of programme status with no surprises for stakeholders
• Effective issue management with clear ownership and resolution paths

What We're Looking For

• Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent experience)
• 2+ years of experience in a project support or PMO role, preferably within a corporate or shared services environment
• Proficiency in project management tools (e.g., MS Project, Jira, Smartsheet, or similar)
• Advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong organisational and time‑management skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast‑paced, dynamic environment
• Certification in Project Management Professional (PMP), PRINCE2, Agile Foundation/Practitioner preferred

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.

• Great community: a welcoming culture with in‑person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on‑demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law.

See how Informa handles your personal data when you apply for a job here.

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Project Management
• Industries: Events Services

Overview

Academy Facilitator/Trainer, Enabling - People & Business Ops. This role is based in our 5 Howick Place office. You will be part of the Talent & Inclusion team, supporting – who support Global Support and Informa’s B2B divisions by increasing colleague capability at scale and empowering our people to engage, learn and grow.

Informa is an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We are proud to be recognized on Glassdoor\'s Best Places to Work 2025 UK list (top 3).

In Global Support, we provide expert guidance and hands-on support to the Informa Group and its business teams. We work across tech, finance, legal, corporate development, HR, communications, operations and more to help our brands serve customers and help the company succeed.

Academy Facilitators are expert trainers and learning professionals responsible for delivering engaging, practical, high-impact learning experiences across Each Facilitator brings deep subject-matter expertise in their domain (e.g., Sales, Marketing, Events, People) and helps build confidence, capability and performance for colleagues. You will co-design with Academy Partners to ensure learning is relevant, inclusive and applicable to real-world challenges, and deliver interactive live and virtual sessions using coaching, discussion and immersive techniques. You will embed learning in the flow of work using our AI-powered ecosystem, Elysia, and promote a culture of continuous learning across Informa’s global business.

Reporting into the Head of Academy, Facilitators ensure learning is consistent, practical and designed to enable performance and progression.

Learning Programmes

• Facilitate at least 50 hours of learning monthly across live virtual, in-person, or hybrid formats.
• Deliver sessions tailored to regional audiences and learning styles.
• Create safe, engaging, interactive and inclusive learning environments.
• Partner with others to review content, practice delivery, and align to learning outcomes.
• Prepare pre-session materials, activities, and logistics.
• Stay familiar with new programme launches and facilitate pilots.

Learner Engagement

• Encourage open discussion, reflection and practical application.
• Coach participants through exercises and action planning.
• Adapt facilitation style to different audiences and maturity levels.
• Use Elysia during sessions to demonstrate workplace AI use (e.g., time-saving prompts, scenario generation).
• Support learners in prompt engineering and ethical AI use.

Continuous Improvement

• Collect and review session feedback and learner assessments.
• Identify improvements in content or delivery and share ideas with the broader team.
• Participate in post-programme debriefs to ensure transfer of learning to on-the-job performance.
• Stay up to date on learning trends and digital facilitation; attend internal upskilling sessions on learning design, AI use and inclusive delivery; share knowledge and coach other trainers as needed.

Qualifications

• Experience in training delivery, facilitation, or learning consultancy, or a strong desire to transition from a subject-matter expert into training delivery.
• Skilled in live facilitation, coaching and digital engagement tools (e.g., Miro, Zoom, MS Teams).
• Confident adapting delivery to diverse global audiences.
• Exposure to or experience with AI tools to help people learn, grow and perform.
• Commitment to inclusive and learner-centred approaches.

Key Performance Indicators (KPIs)

• Learner satisfaction/quality scores target: +85%.
• Learning adoption target: 15+ hours per colleague per year (PowerBI).
• Facilitation delivery: 50+ hours/month.
• Feedback implementation rate: +80% of sessions include actioned improvements.
• Stakeholder satisfaction NPS or equivalent: 80+.

We believe great things happen when people connect in person. We work in-person with colleagues or customers and partners three days a week or more. When not in offices or at events, you have the flexibility to work from home or remotely. We strive to create rewarding and inclusive experiences, including a benefits package and opportunities for internal career moves and development.

Our benefits include a strong community, opportunities to volunteer, bespoke training and learning, generous leave, private medical cover, ShareMatch, wellbeing support, recognition programs and collaboration with teams worldwide. We are an Equal Opportunities Employer and welcome applicants from all backgrounds. See our website for full information and requests for reasonable adjustments in the hiring process.

See how Informa handles your personal data when you apply for a job here.

This role supports the Tax Global Process Owner within the Business Process Excellence team, leading process design and change delivery in the Global Business Services Organisation. The candidate will work closely with SSC Tax, Workstream Lead, M&A, and TS&S teams to manage projects such as global E-Invoicing, tax automation solutions, and legislative changes. Responsibilities include managing requirements gathering, solution design, implementation, and process support for tax-related initiatives. The role requires collaboration with global stakeholders and occasional presence in London or Colchester offices three days a week.

• Support tax projects including E-Invoicing, automation, and legislative updates.
• Participate in initiatives impacting tax processes, including acquisitions and disposals.
• Ensure successful implementation of global tax processes and evaluate performance for necessary adjustments.
• Maintain and prioritize Tax Roadmap items in collaboration with the Tax GPO.
• Work with stakeholders across regions and functions to ensure compliance and process efficiency.
• Manage Tax Standard Control Procedures (SCPs) and training materials, updating them as needed.

• Proven project management skills.
• Excellent communication and presentation skills.
• Mindset focused on continuous improvement and change impact awareness.
• Self-motivated, adaptable, and capable of handling multiple tasks under pressure.

• Tax and/or Accounting qualification preferred (e.g., CTA, ATT, ACCA, CIMA).
• Knowledge of project and change management best practices.
• Deep understanding of tax mechanics and global process flows.
• Experience with tax automation solutions and ERP systems like SAP and Oracle.
• Proficiency in MS Office, especially Word, PowerPoint, Excel, and Teams.

1 day ago Be among the first 25 applicants

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Reporting to the EMEA Payroll Operations Manager , you will help manage the effective delivery of Informa payroll services, working with multiple external payroll providers for the EMEA region, which currently covers approximately 34 separate payrolls, across more than 12 countries.

Working within a team of seven, this position must review and maintain payroll controls, compliance and governance. Informa takes the security and privacy of company, colleague and customer data seriously; the role is responsible for ensuring that payroll activities are fully compliant with all data privacy laws and policies.

Key Responsibilities

• Work with the EMEA payroll Bureaus ensuring all payrolls are processed accurately and on time.
• Work with HR and the benefits team to facilitate the smooth submission of people data to the relevant payroll bureau and be the main contact for any payroll related issues.
• Carry out Monthly payroll checks ensuring the payrolls are accurate, compliant and ready for approval
• Prepare the monthly payroll analysis reports and payroll approval documentation to present to senior management for payroll approval
• Ensure the payment of salaries and third party payments through the relevant on-line banking platforms are done accurately and on time, whilst also ensuring the accounts are sufficiently funded.
• Responsibility for month end payroll reporting; to include:
  • Running and reconciling the payroll journals and accurately uploading them into the finance system for reporting purposes
  • Reconciling the HMRC payments made against the HMRC Government Gateway
  • Prepare the pension and benefit reports for review and audit by the benefits team
  • Providing ad hoc reports to Finance, HR, and Managers regarding payroll costs
  • Produce the monthly payroll KPI reports
• Work with the finance team to help reconcile the payroll control accounts monthly.
• Oversee the year end payroll obligations regarding P11D and Class1A submission to the HMRC
• Regularly review the company car data to ensure the Benefit in Kind (BIK) values are maintained on the payroll system for “payrolling of benefits”.
• Maintain and develop accurate and up to date payroll procedures ensuring all tasks and processes are fully documented
• Promote the requirement for continuous process improvement and proactively encourage the team to review and improve process
• Monitor the payroll bureau’s performance to ensure compliance with the terms of service agreement, taking appropriate corrective action where required, facilitate the monthly service meetings and review SLA and KPI outputs
• Manager the weekly HR and benefit interface files and rectify any deficiencies or interface rejections
• Support the Payroll team and employee’s on issues relating to pay, tax, national insurance, pensions and benefits processed through the payroll
• Help plan and prioritise the work within the department ensuring resources meet the work demands
• Carry out regular audits to ensure the integrity of the payroll data is maintained
• To provide system administration support e.g. resetting passwords as required
• Promptly reply to all payroll enquires within the agreed timelines
• Keep up to date with all current payroll statutory legislation and provide advice to the business on HMRC payroll related enquiries
• Assist the EMEA payroll operations manager with payroll related initiatives whilst supporting the wider business, Finance and HR teams
• Archive and retain relevant payroll information in-line with business procedures
• Ensure compliance with the General Data Processing Requirements (GDPR) when dealing with payroll data and records

People Management Responsibilities

• Deputise for the EMEA Payroll Operations Manager, and support with the management of the payroll team
• Ensure a robust communication structure is in place across the team to ensure all key messages are communicated
• Participate in Recruitment & Selection processes
• Provide assistance in identifying career development opportunities for team members
• Actively support a culture of team engagement
• Act as a role model to others
• Work closely with HR to ensure all people management processes and policies are being adhered to
  
  

• Demontratable Payroll experience in a complex organisation, acting as a payroll subject matter expert
• Experience of working on EMEA payrolls
• Proven ability to work to stringent deadlines
• Highly organised, diligent with attention to detail and the ability to maintain these skills whilst working under pressure
• Excellent relationship management skills
• Strong communication and negotiation skills
• Ability to work to meet multiple and tight deadlines
• Flexible and adaptable
• Excellent excel skills - XLOOKUP’s and data analysis
• Self-starter, self-motivated and “can-do” attitude
  
  

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Events Services

Referrals increase your chances of interviewing at Informa by 2x

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