956 jobs in JPMorgan Chase & Co.
Global Governance & Risk Programs Lead
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JPMorgan Chase & Co. is seeking a Governance and Programs Lead for their Securities Services Operations. In this role, you will oversee the risk and control governance framework, engaging with senior stakeholders across Operations and Controls.
You will drive compliance and enhance governance practices while managing operational risk events. This position requires expertise in Financial Services regulations, strong communication skills, and proficiency in data analysis tools such as Excel and Tableau.
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Product Manager
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You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Corporate Technology, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You will align priorities to broader business strategy, make hard trade-offs, remove friction and bureaucracy, and create clarity across a complex stakeholder environment. You will lead with evidence, run disciplined cadences, and elevate early when outcomes or controls are at risk.
Job responsibilities- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Business outcomes & prioritization: Align priorities to the program outcomes, make clear trade-offs, and deliver measurable adoption and cost avoidance.
- Product discovery & evidence-led decisions: Maintain a continuous discovery cadence to reduce value, usability, feasibility, and viability risks before committing delivery effort.
- Adoption at scale & de-duplication: Drive behavior change, reuse, and consolidation across teams; ensure impact is measurable and evidenced.
- TPOM / PDLC rollout: Help define and embed a pragmatic TPOM that improves PDLC execution across at least two CTO Towers.
- Stakeholder leadership & escalation: Communicate clearly through change, create conditions for candor, and elevate early with evidence and integrity when outcomes or controls are at risk.
- Operating discipline & continuous improvement: Run disciplined forums with clear purpose and outcomes; simplify processes, reduce bureaucracy, and improve quality and productivity.
- Significant experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Proven product management experience in platform products, shared services, developer tooling, or internal enterprise products.
- Demonstrable track record driving adoption and measurable outcomes across multiple teams without direct authority.
- Strong ability to quantify value (e.g., cost avoidance/time saved) and use evidence to drive decisions and trade-offs.
- Excellent stakeholder management and communication skills; confident operating in senior forums.
- Able to improve how teams work (cadences, decision-making, transparency) without adding unnecessary ceremony.
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience establishing or scaling a product operating model (TPOM/PDLC, outcome reviews, portfolio governance).
- Sufficient technical fluency to partner credibly with engineering and architecture on trade-offs, operability, and adoption barriers.
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Fraud Customer Advisor
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As a Fraud Advisor in the First Party Fraud team, you will use your operational and investigative expertise to detect and prevent fraud, ensuring the protection of our customers and minimizing losses for the bank. You will work with us to investigate suspected fraud cases, manage risks, and collaborate with stakeholders to deliver timely and effective solutions. Your role will be essential in supporting our mission to deliver secure and trusted banking experiences.
Investigate and prevent first party fraud, protecting customers and minimizing losses at JPMorgan Chase.
Job Responsibilities- Deliver customer service using an omni-channel approach.
- Screen onboarding applications across multiple products to mitigate risk and potential first party fraud.
- Monitor customer accounts and conduct periodic reviews to identify suspicious activity.
- Liaise with other banks and financial institutions to highlight and prevent fraud.
- Conduct investigations into payment activity to identify fraud and financial crime, taking steps to mitigate risks.
- Collaborate with wider fraud operations teams to support colleagues and customers.
- Develop and maintain knowledge of fraud and scam trends.
- Manage and respond to fraud risks, ensuring timely case resolution.
- Utilize problem‑solving skills to effectively manage cases.
- Ensure compliance with banking regulations and internal policies.
- Communicate findings and recommendations to key stakeholders.
- Minimum 2 years’ experience in customer operations in a bank, focused on the United Kingdom.
- Experience leading complex investigations with an analytical mindset.
- Meticulous attention to detail and high standards of quality in an operational role.
- Ability to work independently and as part of a team, meeting deadlines.
- Ability to work effectively with key stakeholders to achieve positive outcomes.
- Demonstrable understanding of banking regulations, with a fraud focus.
- Strong communication skills.
- Experience collaborating with industry partners to prevent fraud.
- Knowledge of current fraud and scam trends.
- Experience in omni-channel customer service environments.
- Ability to manage multiple cases and prioritize workload.
- Experience in financial crime investigations.
- Strong stakeholder management and influencing skills.
- Experience supporting process improvements in fraud operations.
- Flexible Working Hours: 35 hours per week over 4 days, with a blend of office and home working.
- Variety of Shifts: A range of shift patterns between 6:30am and 6pm, Monday to Sunday.
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EMEA Product Experience Leader
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JPMorgan Chase & Co. is seeking a Product Manager to define and lead the EMEA New Product Experience (NPE) roadmap on our global AEM web platform. You will coordinate with regional NPE Product Managers to align priorities and deliver a best-in-class digital experience across fund ranges.
This role requires strong business acumen, stakeholder influence, and agile delivery skills to drive daily execution and continuous optimisation of the EMEA fund explorer and PDP pages.
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EMEA Product Experience Manager - Senior Associate
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Join J.P. Morgan Asset Management as a Product Experience, where you'll define and lead the business roadmap of our EMEA New Product Experience (NPE); this integral part of our web platform is the hub to access detailed information on our EMEA Fund ranges. You will work closely with our regional NPE Product Managers to align on priorities and maintain a global site experience.
As a Product Manager , this role will require the ability to engage with multiple stakeholders across our lines of businesses (LOBs), working collaboratively with the local/regional marketing teams, business owners, technology partners and global specialist groups to enable the successful delivery of the digital experience on our global Adobe Experience Manager (AEM) web platform.
This is a demanding position and will need strong business acumen and excellent communication skills. Strong experience working on digital initiatives within an Agile delivery framework (scrum, documentation of epics, user stories etc.). Success in this role requires a strong bias for ownership, action, and the ability to execute daily at the highest level.
Job responsibilities- Own and lead the EMEA product experience strategy and roadmap for the New Product Experience (NPE), including Fund Explorer and Product Detail Pages (PDPs), ensuring a best-in-class experience for discovering and researching our EMEA fund ranges (e.g., UCITS across SICAVs, OEICs and ETFs).
- Set EMEA priorities and drive delivery outcomes , partnering with regional stakeholders and global NPE Product Managers to align on shared platform direction while representing EMEA market, jurisdiction and distribution needs (e.g., GB, LU and broader EMEA).
- Provide senior stakeholder leadership across EMEA , building credibility and trust across Marketing, Product, Sales/Client teams, Legal/Compliance, Risk, Operations, Technology and Data; actively influence decisions, manage trade-offs, and maintain alignment on scope, timelines and outcomes.
- Partner with EMEA Marketing and campaign owners to ensure our product pages support strategic and always-on digital activation—optimising journeys from campaign entry points through to fund exploration, comparison and next-best actions (as applicable).
- Act as a Product Owner in an Agile environment , accountable for backlog direction and quality: defining epics, writing and validating user stories and acceptance criteria, prioritising work, and ensuring delivery teams are set up for efficient execution.
- Translate complex EMEA business and user needs into scalable product requirements , ensuring design and engineering teams fully understand the user problems, constraints and desired outcomes—while maintaining a consistent global experience where appropriate.
- Drive continuous optimisation using data and insight , establishing success metrics and iterating the Fund Explorer and PDP experience to improve findability, comparability, content clarity, and overall user experience across EMEA fund ranges.
- Lead digital delivery for EMEA business and regulatory change , representing the product experience in working groups and ensuring changes to disclosures, content, and customer journeys are implemented accurately and on time.
- Build strong partnership with the Chief Data Office (CDO) and data owners , ensuring product-page and marketing requirements are reflected in EMEA data priorities (e.g., fund attributes and taxonomy, identifiers, content sources, data quality controls and governance).
- Align across adjacent platforms and product teams (e.g., CMS, analytics/tagging, site search, personalisation and related digital tooling) to ensure a cohesive end-to-end EMEA experience and avoid fragmented delivery.
- Communicate with clarity , translating technical concepts into business impact, customer value and measurable outcomes; produce concise updates and recommendations that support fast, informed decisions.
- Extensive knowledge of financial products with previous experience and knowledge of SICAVs, OEICs, Investment Trusts, ETFs, Alternatives and UCITs funds
- Ability to multi-task and work under pressure across projects & initiatives to meet deadlines
- Must demonstrate initiative and ownership of assigned responsibilities
- Team player, with a very strong work ethic and high energy level
- Experience with large-scale transformation programs in enterprise environments
- A natural solution-provider, with ability to manage own workload in an efficient and structured manner
- Experience in digital marketing / e-commerce within multinational organisation, agency or online retailer. Including extensive CMS product knowledge and experience of Adobe Experience Manager (AEM)
- A working appreciation for UX, SEO and web analytics – understands how different audiences have different requirements with the ability to recognise user needs and layout pages to meet them
- Be an advocate for digital transformation across the business; continuously look to identify opportunities to improve our regional and global digital experiences
- Experience in digital marketing / e-commerce within multinational organisation, agency or online retailer. Including extensive CMS product knowledge and experience of Adobe Experience Manager (AEM)
- A working appreciation for UX, SEO and web analytics – understands how different audiences have different requirements with the ability to recognise user needs and layout pages to meet them
- Be an advocate for digital transformation across the business; continuously look to identify opportunities to improve our regional and global digital experiences
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Investment Banking - EMEA Private Capital Advisory (PCA) - Associate - London
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Investment Banking - EMEA Private Capital Advisory (PCA) - Associate - London
LONDON, LONDON, United Kingdom
Job DescriptionThe Private Capital Advisory team sits within EMEA M&A and is part of the global Private Capital Advisory & Solutions team and assists clients raise non-control private capital for a variety of purposes including M&A, growth/capex, shareholder monetisations, balance sheet equitizations, refinancings etc. The team works closely with country, industry, and other product teams within the bank. The client universe includes large EMEA corporates, sponsor-owned companies and entrepreneur-led / family businesses, who are entering private transactions, including as an alternative to the public market. Capital is raised through bespoke M&A-style processes and from a variety of sources including private equity funds, sovereign wealth funds, alternative & credit investors, pension funds & insurance companies, family offices, and other institutional investors. Private investors are increasingly seeking opportunities to deploy solutions-focused capital and form long-term partnerships with corporates / entrepreneurs. You will get exposure to all sectors, regions, and types of transactions across the capital structure from common equity transactions to more structured deals depending on client requirements.
The team has raised more than $70bn of capital for clients in the last 5 years in over 30 transactions across EMEA. This includes the largest private capital transaction in EMEA in 4 out of the last 5 years, and landmark transactions and partnerships between companies and private investors.
Job responsibilitiesWork with clients in tandem with industry / country teams to analyse the optimal transaction structure and financial modelling for a potential transaction.
Analyse the most suitable investor universe for each transaction and speak to investors as part of the outreach process, be it for bilateral partnerships or broader partner identifications, as well as speaking to investors on an ongoing basis to maintain dialogue.
Support in the preparation of transaction marketing and process materials including term sheets.
Process coordination from launch to signing, in close cooperation with other internal teams, including investor outreach, active communication with investors / management, and overall transaction management.
Analyse proposals received from investors including comparison of key terms and oversee financial modelling to analyse returns under different structures. Support in the final negotiations for transactions.
Support in preparation of materials to present to J.P. Morgan clients, in partnership with industry or country teams.
Given the team’s high deal flow and its flat hierarchical structure, you should expect to be asked to perform a great variety of tasks, including many opportunities to ‘step‑up’.
Required qualifications, capabilities and skillsSeveral years of full time investment banking experience.
Keen interest in private capital markets, minority M&A, and structured transactions. Interest in how minority transactions work including shareholder and governance agreements.
Desire to work across sectors and have exposure to lots of different types of transactions.
Strong technical ability and overall corporate finance proficiency. The role will require flexibility to work across the capital spectrum and be exposed to new and creative structures. In particular, it is important to be able to have an understanding of capital structures and investor returns modelling.
Ability to engage in client and investor communications.
Ability to take ownership across a transaction, with exposure to industry, country, and product teams.
Ability to show initiative and support across several transactions in parallel, managing time appropriately across competing demands.
Preferred qualifications, capabilities and skillsPrior experience in M&A or capital raising be it equity or debt / leveraged finance.
Prior experience in communicating with buyside investors.
This role encompasses the performance of regulated activity. The successful candidate will therefore be subject to meeting regulatory requirements in the assessment of fitness, propriety, knowledge and competence (as assessed by the firm) and (where appropriate) approval by the relevant regulatory authorities to carry out such activities.
Equal Employment Opportunity StatementWe are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
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Brokerage Product Strategist
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JPMorgan Chase & Co. is seeking a Product Associate for Brokerage to innovate new product offerings and manage the product lifecycle. You will be responsible for ensuring client experiences exceed expectations through collaboration with cross-functional teams.
The ideal candidate will have experience in product management within financial services, particularly in wealth management products. Strong analytical skills and the ability to translate technical issues are essential. Join us in delivering high-quality products to our customers.
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Senior Full-Stack Engineer: Build Scalable, AI-Driven Apps
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JPMorgan Chase & Co. in Glasgow, UK is seeking a Software Engineer III to design and deliver secure, scalable technology products within the Digital Document Services team.
You will collaborate with a diverse, agile group to advance trusted technology and support the firm's core objectives. You will work across design, development, testing, and deployment, using Java, Spring, REST APIs, and cloud-native platforms.
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Software Engineer II - Java & AWS for Cloud Payments
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JPMorganChase & Co. is hiring a Software Engineer II in the United Kingdom. You will be part of an agile team within CIB Payments, contributing to secure, scalable software components and a payments platform deployed to private cloud with Kubernetes and transitioning to AWS.
You will write secure code in Java/Spring, participate in the SDLC, and leverage AI-assisted development tools while collaborating with cross-functional teams to deliver high quality solutions across complex systems.
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Lead Site Reliability Engineer – Operations Excellence
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Help shape how AI systems run reliably in production at scale. In this role, you’ll build and operate large language model serving infrastructure, bringing strong engineering fundamentals and site reliability practices to cutting‑edge AI platforms. You’ll work hands‑on with cloud and Kubernetes‑based deployments, deep observability, and cost‑aware performance tuning. If you enjoy solving hard production problems and making platforms measurably better, you’ll find meaningful impact and growth here.
As a Lead Software Engineer at JPMorgan Chase in the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost‑efficiency of the LLM inference platform end to end. You will operate large language model serving stacks (such as vLLM and llm‑d) in production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement.
Job Responsibilities- Design, develop, troubleshoot, and deliver secure, high‑quality production software and services for AI infrastructure
- Build backend services and APIs that enable reliable operation of AI infrastructure in production
- Operate and scale LLM serving infrastructure (such as vLLM and llm‑d), including model hosting, request routing, continuous batching, and KV‑cache optimization
- Deploy, host, and lifecycle‑manage open‑source and proprietary LLMs on Amazon EKS and Amazon SageMaker, as well as on‑prem and local GPU clusters, using reproducible infrastructure as code and continuous delivery pipelines
- Implement observability (logs, metrics, traces) with dashboards and actionable alerting, including Prometheus metrics and Grafana/Alertmanager integration for LLM and GPU workloads
- Tune GPU and accelerator capacity, autoscaling, and cost efficiency for LLM inference workloads using performance and optimization techniques (e.g., quantization, parallelism, speculative decoding)
- Lead reliability engineering for LLM endpoints through capacity planning, load/soak testing, safe rollouts (blue/green, canary), failover, and incident response for outages and model‑quality regressions
- Participate in an on‑call rotation, lead incident triage and mitigation, and produce clear post‑incident root‑cause analyses and follow‑ups
- Identify recurring operational issues and automate remediation to improve platform stability and developer experience
- Build and maintain multi‑agent systems with strong orchestration (planning, coordination, tool‑calling, state/memory, and workflow control) where appropriate
- Contribute to an inclusive team culture grounded in diversity, opportunity, inclusion, and respect, and help drive adoption of leading‑edge technologies through communities of practice
- Formal training, certification, or equivalent practical experience in software engineering concepts
- Hands‑on experience with system design, application development, testing, and operational stability in production environments
- Advanced proficiency in Python for building production‑grade services and tooling
- Proficiency with automation and continuous delivery methods
- Hands‑on experience with AWS and Terraform for infrastructure delivery and lifecycle management
- Strong understanding of site reliability engineering practices, including incident management, root‑cause analysis, runbooks, and reliability patterns
- Practical knowledge of observability and instrumentation across metrics, logs, and traces
- Comfort with on‑call operations and production troubleshooting
- Hands‑on production experience operating LLM inference servers such as vLLM and llm‑d (or directly equivalent serving stacks)
- Hands‑on experience hosting and serving LLMs on Amazon EKS and/or Amazon SageMaker, and on local GPU infrastructure
- Knowledge of LLM reliability and risk considerations, including latency/throughput trade‑offs, model and weight versioning, prompt/response logging, and safe rollout patterns
- Experience developing generative AI applications, AI agents, vector search, and retrieval‑augmented generation patterns
- Experience building AI agents using frameworks such as LangChain, CrewAI, LangGraph, or similar orchestration platforms
- Experience operating or integrating serving platforms such as KServe, Ray Serve, NVIDIA Triton Inference Server, Text Generation Inference (TGI), alongside vLLM/llm‑d
- Familiarity with Amazon SageMaker JumpStart, SageMaker Endpoints, and Amazon Bedrock for managed model hosting
- Experience with online LLM quality monitoring (e.g., hallucination, toxicity, drift detection) and tracing via OpenTelemetry conventions
- Contributions to open‑source LLM serving or inference projects (e.g., vLLM, llm‑d, Ray, KServe, Triton)
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