8 jobs in Musgrave NI

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as HR Business Partner to join our team in Northern Ireland.

Plese note this is a specified purpose contract up to 12 months in length.

As HR Business Partner, you will partner with the Supply Chain teams across three sites to proactively provide the full range of HR services that enable the teams to achieve their business objectives and ensure effective people management practices are in place. You will support the development of a positive and engaging culture and environment across the sites, working with the Management Teams and colleagues to deliver appropriate organisational initiatives and change programmes. You will provide support to managers on all people policies and practices ensuring best practice across the business.

What youll be doing:

HR Business Partner Support

• Provide HR business support to the Supply Chain Management Teams as the HR lead for NI Supply Chain. This will include working with, coaching and supporting the management team on all people and HR related matters such as culture development, engagement, development, employee relations, industrial relations, performance management, succession etc.
• Work with the Supply Chain teams to facilitate, measure and continually improve team effectiveness and motivation, people management practices and processes and advise on actions/initiatives to enhance these.
• Work with the management team to promote and ensure effective use of engagement and communication processes/mechanisms and provide proactive input for improvement in this area to support the development of a positive and engaging culture and environment for all colleagues.
• Provide expert advice and guidance on the application of HR policies. best practice, employment law and IR.
• Advise managers in relation to employee relations matters including all HR processes.
• Manage Employment Tribunal process where required
• Be a resource to individual employees as appropriate: provide advice and support as required, facilitate problem solving, be point of contact.

• Develop and maintain excellent relationships with union representatives to foster positive culture, ensure issues are managed effectively and ensure business objectives are delivered.
• Lead and support union engagements in IR issues, pay etc as required.
• Provide support for HR wide initiatives and lead network wide HR projects as required.

Resourcing, Budgets & Payroll

• Work with the Supply Chain Management Teams to ensure resource needs are identified and met.
• Work with the Resourcing COE to support recruitment activities (interviewing, onboarding support)
• Work with the Finance team to review the payroll budgets for all departments
• Review and approve weekly and salaried payroll ensuring accurate payments and processes and legislative changes are being followed e.g. National Minimum Wage increases

People Management

• Lead the team to ensure that they have the skill sets, resources and support needed to deliver in their roles, achieve objectives and operate in a manner consistent with our values.
• Ensure appropriate performance review, development and succession management systems are operating effectively to develop and retain the requisite skilled resources to meet current and future business needs.
• Set team objectives, review and provide feedback on performance on an ongoing basis.

What we are looking for:

5+ years experience in a progressive HR Manager/Business Partner role in a fast-paced environment

3+ years experience of a managing an IR environment, supporting resolution of IR/ER issues, managing relations with unions and managing union engagements.

A third level qualification in Business, HR or related subject

Working knowledge of employment legislation with the ability to confidently and competently advise on same.

Excellent interpersonal, communication and management skills with the ability to interact and influence effectively at all levels across the business and to get things done.

Strong coaching skills with the ability to build strong relationships and build trust with a variety of stakeholders at all levels.

Proven project management skills with experience managing change programmes.

Excellent problem-solving skills.

Strong organisational skills with the ability to effectively prioritise and deliver high quality results.

A team player with proven resilience and ability to adapt to change.

Full driving license

CIPD membership

What is nice to have:

Experience in Wholesale / Retail industry

What we Offer or Why Musgrave:

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus: Be part of a company that values forward-thinking solutions

Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Ready to make an impact? ?Apply now and be part of a forward-thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.

WHJS1_NI

Customer Service Retail Supervisor

Location: Belfast

Permanent

Join Musgrave A Legacy of Innovation, Community, and Excellence

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our Marketplace team in Belfast as aCustomer Service Retail Supervisor .

As Northern Irelands leading wholesaler, we offer the most comprehensive range in the market with over 10,000 lines including impulse, alcohol, grocery, and chill freeze. We are committed to helping local businesses succeed with our dedicated customer service team.

What you'll be doing

The Role

• To lead all members of the checkout team to deliver outstanding levels of service to all customers in the most effective and profitable manner while fostering a customer focused culture within the branch.
• To support the Customer Service Manager/ HR Business Partnerto ensure good employee relations through the effective implementation of HR policy in the Customer Service & Retailteam.
• Leadcolleagues by demonstrating excellence in the consistent delivery of exceptionally high standards of customer service. Lead and embed a right first-time culture.
• Ensure that all colleagues are trained in all aspects of customer service and SOPs.
• To ensure the operational procedures/SOPs are adhered to and measures are put in place to ensure all targets are met.
• Regularly monitor and evaluate performance and standards and take relevant and necessary actions to achieve results.
• Consistently achieve and improve all operational KPI's achieve all H&S, HACCP and SOP audits.
• Efficient queue management ensuring no more than 2 customers in any queues
• Deal with all customer queries and complaints in an efficient and professional manner. Ensure that these are recorded and monitored on a regular basis.
• Ensure all transactions are managed within customers credit terms while maintaining positive customer relationships.
• Be proactive and vigilant in the management of security and stock loss and ensure relevant processes are strictly adhered to.
• Ensure staff rota is managed in line with budget and in line with needs of the business.

What we're looking for

• Minimum 1 years experience managing people.
• Excellent customer service skills with a proven ability to create a customer focused culture.
• Excellent Leadership and Supervisory skills.
• Strong communication skills.
• Standards and KPI focused and driven.
• Good IT and system skills.
• Good commercial acumen.

Why Musgrave:
Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus: Be part of a company that values forward-thinking solutions
Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.

WHJS1_NI

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of Operation Team Leader.

Were offering a full-time, permanent position for an individual who is motivated, reliable, and ready to grow their career. This is an excellent opportunity to step into a leadership role and showcase your warehouse expertise. If youre passionate about driving results and leading by example, wed love to hear from you!

The successful candidate will support the Line Manager to lead, manage and motivate the warehouse team to achieve operational targets and standards in a business where customer satisfaction is critical.

Shifts will include: 5 out of 7 days across a working week, inclusive of Sundays, rotational shift pattern of AM and PM.

6am - 2pm and 2pm -10pm

What youll be doing:

The key responsibilities of this position will include (but not limited to):

• Assist the Line Manager with daily operations, providing leadership to the team, and stepping up during the manager's absence to ensure smooth workflow.
• Lead and supervise warehouse team to achieve daily targets.
• Monitor team performance and provide coaching and support.
• Ensure adherence and compliance of operational processes within the business and warehouse documentation.
• Conduct regular safety checks and report hazards promptly.
• Promote and enforce company health and safety standards to create a safe and compliant working environment.
• Provide effective communication within operational teams and implement practices that engage employees in line with Musgrave values.
• Coordinate daily tasks including picking, packing, loading, goodsin and operation support team duties
• Maintain accurate records and ensure operational standards are met.
• Ensure all KPI targets related to the warehouse are achieved.
• Support continuous improvement initiatives to enhance efficiency and safety.
• Lead with a Continuous Improvement mindset - identifying inefficiencies and driving change

What we're looking for:

Experience, Skills and Education

• Proven track record of maximizing productivity.
• Good organisational and administration skills with the ability to solve problems in a fast-moving environment.
• Show good communication skills and a proactive approach to developing as a leader.
• Customer focused and driven
• A team player with experience of working to deadlines.

• 12 months experience in retail/foodservice distribution.
• Be computer literate (Excel, PowerPoint, Outlook, and Warehouse management system tools)
• Experience working at Warehouse/Operations management/supervisory level.
• Be highly organized with the ability to manage shifting priorities
• Adapt to changing work schedules and flexible hours when required.
• Be process-oriented with a keen eye for identifying performance trends
• Brings a proactive, improvement focused mindset to everyday tasks
• Embodies Musgraves values and supports a collaborative and engaged team culture

What we offer:

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus: Be part of a company that values forward-thinking solutions

Community Focus : Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy : Join a company with a long-standing commitment to community and innovation

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

WHJS1_NI

Join Musgrave Empowering Communities, Innovating the Future

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We`re proud to serve communities across Ireland and Spain, feeding one in three people every day through 19 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We`re committed to becoming the most trusted and sustainable business in Ireland, and we`re looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as Foodservice Manager for Chill/Freeze.

As Northern Irelands leading wholesaler, we offer the most comprehensive range in the market with over 10,000 lines including impulse, alcohol, grocery, and chill freeze. We are committed to helping local businesses succeed with our dedicated customer service team.

Our Belfast marketplace team is growing, we are looking for dedicated and driven individuals to help us continue our success in winning the EIQA award (Excellence Ireland Quality Association) Belfast only. We have the following exciting opportunities available:

The Role

This is a great opportunity for someone with retail experience looking a development opportunity into management. Alongside your base salary, therole also offers 10% store discount, bonus,wellbeing incentives, development plans, instore progression, and pension.

What you`ll be doing:

• Managing the fresh/ frozen/foodservice department to ensure it meets its operational standards (this may involve food handling including meat & dairy products).
• Managing a team of people.
• Execute promotions in line with promotional guidelines.
• Work in partnership with the re-order team to always ensure correct stock levels and take responsibility for specific orders where relevant.
• Achieve full compliance on all Standard Operating procedures.
• Ensuring enthusiasm, flair and passion for the brand and commercial acumen.
• Build strong influential relationships with customers to understand and meet their needs, growing the customers loyalty to Musgrave.
• Demonstrate the Musgrave leadership skills and values holding self and others accountable for meeting and exceeding objectives.

Hours of work

38 hours per week (Monday Sunday)

What you get in return?

• 20 holidays (pro rata) increasing with service plus bank holidays
• Free Staff Parking
• Onsite Canteen
• Wellbeing incentives & discounted gym membership (MyGymDiscount)
• Grocery Aid Counselling Service & Financial Wellness
• Cycle to work scheme
• Development plans
• Inhouse training and career progression
• Uniform Provided
• Pension
• 10% Staff Discount in the Marketplace
• Get involved in a range of fundraising activities with our long-termcharity partners

What we`re looking for:

• A min. of 2 years experience in a fresh food/sales or supervisory position
• Understands and is familiar with the grocery retail and/or foodservice markets
• Proven experience of managing/leading a team
• Leadership skills with the ability to supervise and direct a team
• Excellent communication, interpersonal and influencing skills
• Customer focused
• Strong problem-solving focus
• Capacity to manage competing priorities

Why Musgrave :

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus: Be part of a company that values forward-thinking solutions

Community Focus : Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy : Join a company with a long-standing commitment to community and innovation.

Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision.

Are you ready to make a difference? Apply now and join is in creating a future where business success and positive change go hand in hand

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

WHJS1_NI

Job title Store Manager

Location: Northern Ireland Full-time | Permanent Flexible shifts including evenings and weekends

At Musgrave, we believe our people are at the heart of everything we do. Thats why were proud to offer a dynamic and rewarding career opportunity in one of Northern Irelands most vibrant convenience store brands.

As Store Manager, youll lead from the front driving performance, inspiring your team, and making a real impact on your local community. This is your chance to join one of Europes most successful family-owned businesses, with a 140-year heritage in food leadership, innovation, and sustainability.

What makes this role stand out?

Lead a high-performing team in a fast-paced retail environment

Take ownership of sales, operations, and store performance

Make an impact in your local community through great service and meaningful partnerships

Grow with us in a people-first organisation that invests in your development

Your Key Responsibilities

Lead and develop your store team to deliver exceptional service, performance and brand standards

Drive store sales and maximise profitability through effective merchandising, promotions, and stock control

Ensure a safe, compliant, and welcoming environment for customers and colleagues alike

Manage all aspects of operations including rostering, budgeting, KPIs and cost control

Champion sustainability, local engagement, and in-store community initiatives

Build a culture of performance, accountability and positive leadership

What Were Looking For

Essential:

Minimum 2 years' recent experience as a Store Manager (convenience or supermarket retail)

Strong leadership background with a proven ability to motivate, manage and grow a team

Excellent knowledge of stock management, cost control, food safety and compliance (incl. HACCP)

GCSE Maths & English Grade C or above (or equivalent)

Proficient in Microsoft Office (esp. Excel)

Desirable:

Experience in fresh food retail, off licence, Post Office or forecourt

Intermediate Food Hygiene Certification

Understanding of local store marketing and community engagement

Whats In It For You?

Competitive salary & performance-based bonus

30 days annual leave (inc. public holidays)

Company pension scheme to help plan for your future

Enhanced maternity & paternity pay (eligibility applies)

Employee Assistance Programme

Musgrave Discount Card save on your own shopping

Learning & development opportunities grow with us

Access to discounts on cinema, travel, lifestyle and more

Additional Info:

This role follows a set shift pattern within the stores operating hours. Flexibility is key youll need to be available for evening and weekend shifts. Reliable travel to and from the store is essential.

---

Ready to lead a store thats at the heart of its community?

Apply now and become part of something bigger at Centra Greater Belfast supported by Musgrave where great careers and great people grow together.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

WHJS1_NI

Job title Store Manager , Centra Banbridge

Location: Northern Ireland Full-time | Permanent Flexible shifts including evenings and weekends

At Musgrave, we believe our people are at the heart of everything we do. Thats why were proud to offer a dynamic and rewarding career opportunity in one of Northern Irelands most vibrant convenience store brands.

As Store Manager, youll lead from the front driving performance, inspiring your team, and making a real impact on your local community. This is your chance to join one of Europes most successful family-owned businesses, with a 140-year heritage in food leadership, innovation, and sustainability.

What makes this role stand out?

Lead a high-performing team in a fast-paced retail environment

Take ownership of sales, operations, and store performance

Make an impact in your local community through great service and meaningful partnerships

Grow with us in a people-first organisation that invests in your development

Your Key Responsibilities

Lead and develop your store team to deliver exceptional service, performance and brand standards

Drive store sales and maximise profitability through effective merchandising, promotions, and stock control

Ensure a safe, compliant, and welcoming environment for customers and colleagues alike

Manage all aspects of operations including rostering, budgeting, KPIs and cost control

Champion sustainability, local engagement, and in-store community initiatives

Build a culture of performance, accountability and positive leadership

What Were Looking For

Essential:

Minimum 2 years' recent experience as a Store Manager (convenience or supermarket retail)

Strong leadership background with a proven ability to motivate, manage and grow a team

Excellent knowledge of stock management, cost control, food safety and compliance (incl. HACCP)

GCSE Maths & English Grade C or above (or equivalent)

Proficient in Microsoft Office (esp. Excel)

Desirable:

Experience in fresh food retail, off licence, Post Office or forecourt

Intermediate Food Hygiene Certification

Understanding of local store marketing and community engagement

Whats In It For You?

Competitive salary & performance-based bonus

30 days annual leave (inc. public holidays)

Company pension scheme to help plan for your future

Enhanced maternity & paternity pay (eligibility applies)

Employee Assistance Programme

Musgrave Discount Card save on your own shopping

Learning & development opportunities grow with us

Access to discounts on cinema, travel, lifestyle and more

Additional Info:

This role follows a set shift pattern within the stores operating hours. Flexibility is key youll need to be available for evening and weekend shifts. Reliable travel to and from the store is essential.

---

Ready to lead a store thats at the heart of its community?

Apply now and become part of something bigger at Centra Greater Belfast supported by Musgrave where great careers and great people grow together.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

WHJS1_NI

Join Our Family at Musgrave

Musgrave is one of Europes most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Irelands most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as an HR Officer.

As HR Officer you will work as a partner to the HRBP Supply Chain team to provide the full range of HR services.

*This role requires the sucessful candidate to be onsite 4 days*

This position calls for a team player with a high degree of enthusiasm, coupled with the ability to achieve results and adapt to change in a fast-paced environment. The successful candidate will be required to travel between various sites Belfast.

What youll be Doing

• Responsible for HR administration, including supporting resourcing, induction process, probation, off boarding, retirement, HR KPIs, resolving payroll queries, and processing status changes to the HR Operation team.
• Support and assist managers in employee relations matters including investigations, disciplinary meetings and hearings. This will involve activities such as attending meetings, taking minutes and drafting letters.
• Responsible for supporting and implementing engagement, communications and culture development initiatives on site.
• Provide HR officer support for HR wide initiatives including any projects.
• Provide advice on all HR policies to Managers and colleagues to promote consistent and fair application.
• Co-ordinate, plan and deliver various training interventions. Assist in formulation of training needs from annual reviews, scheduling and co-ordinating all training courses, act as point of contact for employees with regard to training and development.
• Support managers in matters such as performance management, absence management, problem solving, engagement etc.
• Be a resource to individual employees as appropriate: provide advice and support as required, facilitate problem solving and be a point of contact.
• Maintain excellent relationships with managers and colleagues.
• Ensure accurate and proper record-keeping of employee information in electronic and digital format.

What were looking for

• Third level qualification in HR/Business related discipline or equivalent.
• CIPD qualified or equivalent.
• Minimum 2 years experience in a similar HR role with exposure to employee relations, and HR Operations.
• Strong attention to detail.
• Excellent organisation skills with the ability to work on your own initiative and manage competing priorities.
• Working knowledge of employment legislation with the ability to confidently and competently advise on same.
• Excellent interpersonal, communication and management skills with the ability to interact and influence effectively at all levels across the business, to get things done.
• Strong coaching skills with the ability to build strong relationships and build trust with a variety of stakeholders at all levels.
• Excellent problem-solving skills.
• A team player with proven resilience and ability to adapt to change.
• Full Driving license as there will a requirement to travel to various sites.
• Must be flexible in working hours as the role may require attendance on site for meetings on night shifts etc.

Whatss nice to have

• Experience in a HR officer role, ideally within a unionised logistics, retail or manufacturing environment.

What we Offer or Why Musgrave :

• Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
• Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
• Innovation Focus: Be part of a company that values forward-thinking solutions
• Community Focus : Be part of a company that truly values its communities and strives to make a positive impact.
• Be Part of a Legacy : Join a company with a long-standing commitment to community and innovation.

Ready to make an impact? Apply now and be part of a forward-thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.

WHJS1_NI