6 jobs in NTT DATA North America

NTT DATA North America is seeking a Principal BPO/BPaaS Sales Lead in Greater London. This senior role involves leading market-making deals in transformative service solutions, requiring expertise in BPO sales and strong relationships with executive decision-makers.

The ideal candidate has 15+ years of experience in BPO services and proven success selling complex global deals with an understanding of transformative outsourcing models.

Req ID: Job Title: z/OS Mainframe Systems Programmer (Hybrid: remote + Sheffield) Overview

NTT DATA are seeking an experienced z/OS Mainframe Systems Programmer to work on major projects, in one of the largest z/OS Mainframe environments globally. The role involves upgrading and supporting the z/OS operating system and ISV products, mainly from IBM and Computer Associates (CA).

• Upgrading, maintaining and supporting the z/OS operating system
• Upgrading, maintaining and supporting ISV products particularly from IBM and Computer Associates (CA)
• Working closely with the other Engineering teams to ensure the systems that are built are stable, available, up to date and running as effectively and efficiently as possible
• Managing hardware and logical resources across LPARs:
  • DASD and tape allocation via HCD/HCM
  • LPAR configuration in HMC
  • Security administration using RACF or equivalent
• Ensuring data integrity and swift recovery:
  • DFSMShsm policies and recall management
  • FDR/ABR for high‑speed backups
  • FlashCopy or virtual tape replication for near‑instant restores
• Optimizing system throughput and response times:
  • RMF and SMF report analysis
  • OMEGAMON or BMC MainView dashboards
  • WLM classification and tuning
• Configuring and supporting mainframe connectivity:
  • VTAM and SNA definitions
  • TCP/IP stack on z/OS
  • OSA adapter and Coupling Facility communication
• Executing OS and product upgrades with industry‑standard utilities:
  • SMP/E for PTF, APAR, and deliverable management
  • z/OSMF workflows for streamlined maintenance
  • Broadcom (e.g., Topaz), IBM, and BMC tooling for fix management and compliance reporting

• Multiple years of z/OS systems programming experience
• Strong Parallel Sysplex skills
• Proficiency with z/OS, TSO/ISPF, USS, SDSF, JCL, RACF
• Experience installing and maintaining IBM and CA products
• Deep mastery of z/OS architecture, including IPL procedures, JES2/JES3 configurations, Sysplex management, SMF data collection, and parmlib customization
• Proficient in writing and debugging system‑level routines and automation:
  • Assembler for exits and control blocks
  • REXX for scripting and batch utilities
  • JCL for job submission, parameterization, and workflow control
• Analytical troubleshooting of abends, storage hangs, and performance anomalies using:
  • Dump analysis with IPCS
  • SLIP and trace tools
  • System logs and console messages
• Ensuring data integrity and swift recovery:
  • DFSMShsm policies and recall management
  • FDR/ABR for high‑speed backups
  • FlashCopy or virtual tape replication for near‑instant restores
• Knowledge of performance monitoring, networking, and mainframe connectivity
• Experience executing OS and product upgrades with industry‑standard utilities:
  • SMP/E for PTF, APAR, and deliverable management
  • z/OSMF workflows for streamlined maintenance
  • Broadcom (e.g., Topaz), IBM, and BMC tooling for fix management and compliance reporting
• Project management and hardware refresh planning, including IPL scheduling, vendor coordination, and change‑control governance
• Ability to produce clear system diagrams, runbooks, and upgrade plans while collaborating with application, storage, networking, and security teams
• Strong documentation and communication skills
• Experience in banking or large installations preferred
• Confident, independent, able to contribute from day one
• Excellent problem‑solving skills and a true team player
• Availability for off‑hours support during software changes when required
• Staying current on IBM Redbooks, z/OS release notes, firmware updates, and attending vendor training or industry conferences

Hybrid working: remote + on client site (Sheffield)

You will enjoy a comprehensive, locally competitive benefits package.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Req ID: Job Title: z/OS Mainframe Systems Programmer (Hybrid: remote + Sheffield) Overview

NTT DATA are seeking an experienced z/OS Mainframe Systems Programmer to work on major projects, in one of the largest z/OS Mainframe environments globally. The role involves upgrading and supporting the z/OS operating system and ISV products, mainly from IBM and Computer Associates (CA).

• Upgrading, maintaining and supporting the z/OS operating system
• Upgrading, maintaining and supporting ISV products particularly from IBM and Computer Associates (CA)
• Working closely with the other Engineering teams to ensure the systems that are built are stable, available, up to date and running as effectively and efficiently as possible
• Managing hardware and logical resources across LPARs:
  • DASD and tape allocation via HCD/HCM
  • LPAR configuration in HMC
  • Security administration using RACF or equivalent
• Ensuring data integrity and swift recovery:
  • DFSMShsm policies and recall management
  • FDR/ABR for high‑speed backups
  • FlashCopy or virtual tape replication for near‑instant restores
• Optimizing system throughput and response times:
  • RMF and SMF report analysis
  • OMEGAMON or BMC MainView dashboards
  • WLM classification and tuning
• Configuring and supporting mainframe connectivity:
  • VTAM and SNA definitions
  • TCP/IP stack on z/OS
  • OSA adapter and Coupling Facility communication
• Executing OS and product upgrades with industry‑standard utilities:
  • SMP/E for PTF, APAR, and deliverable management
  • z/OSMF workflows for streamlined maintenance
  • Broadcom (e.g., Topaz), IBM, and BMC tooling for fix management and compliance reporting

• Multiple years of z/OS systems programming experience
• Strong Parallel Sysplex skills
• Proficiency with z/OS, TSO/ISPF, USS, SDSF, JCL, RACF
• Experience installing and maintaining IBM and CA products
• Deep mastery of z/OS architecture, including IPL procedures, JES2/JES3 configurations, Sysplex management, SMF data collection, and parmlib customization
• Proficient in writing and debugging system‑level routines and automation:
  • Assembler for exits and control blocks
  • REXX for scripting and batch utilities
  • JCL for job submission, parameterization, and workflow control
• Analytical troubleshooting of abends, storage hangs, and performance anomalies using:
  • Dump analysis with IPCS
  • SLIP and trace tools
  • System logs and console messages
• Ensuring data integrity and swift recovery:
  • DFSMShsm policies and recall management
  • FDR/ABR for high‑speed backups
  • FlashCopy or virtual tape replication for near‑instant restores
• Knowledge of performance monitoring, networking, and mainframe connectivity
• Experience executing OS and product upgrades with industry‑standard utilities:
  • SMP/E for PTF, APAR, and deliverable management
  • z/OSMF workflows for streamlined maintenance
  • Broadcom (e.g., Topaz), IBM, and BMC tooling for fix management and compliance reporting
• Project management and hardware refresh planning, including IPL scheduling, vendor coordination, and change‑control governance
• Ability to produce clear system diagrams, runbooks, and upgrade plans while collaborating with application, storage, networking, and security teams
• Strong documentation and communication skills
• Experience in banking or large installations preferred
• Confident, independent, able to contribute from day one
• Excellent problem‑solving skills and a true team player
• Availability for off‑hours support during software changes when required
• Staying current on IBM Redbooks, z/OS release notes, firmware updates, and attending vendor training or industry conferences

Hybrid working: remote + on client site (Sheffield)

You will enjoy a comprehensive, locally competitive benefits package.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Overview

The z/OS Mainframe Storage Consultant is responsible for leading, building and supporting the zSeries Storage hardware and software infrastructure in one of the largest z/OS environments globally.

• Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects
• zSeries Storage hardware / software design, configuration, testing, implementation and support
• Setup automation to reduce manual interventions in the Storage infrastructure
• Test new software and exploit functionality
• Consolidate and reduce infrastructure complexity
• Risk and Cost Management
• Ensure Service Quality Targets are met for offered platform services
• Business stakeholder management
• Vendor liaison and management

• The successful candidate will ideally have multiple years of z/OS systems experience, specifically within Mainframe Storage (mainly IBM products)
• Day to day support around products used in day to day activities
• Understanding of CA Products - Vantage, CA Disk, CA Allocate
• Demonstrable experience with Storage platforms in Object area, with experience in Dell EMC ECS, NetApp StorageGrid, Veritas Enterprise Vault, OpenText InfoArchive, Cloudian, VAST, Scality, IBM COS, or Pure
• Hardware support knowledge - channel troubleshooting. Mid-level knowledge
• IWS to analyse housekeeping schedules
• Experience working within an Agile environment
• Automation scripting with API (using scripting languages such as Ansible, Python etc.)
• Maintain "can do" attitude and stay positive towards challenges
• Ability in working under pressure and flexible in work scheduling with colleagues in different time zones

• Experience with AWS, GCP, MS Azure, NAS, SAN and backup
• Knowledge and experience in tools like JIRA, Confluence, Ansible
• T REX and RTD
• OAM - Object Access MethodWork setup

Hybrid work setup: remote + on client site (Sheffield)

Our people are the most critical component of our long-term success and their health and wellbeing are our priority. You will enjoy a comprehensive, locally competitive benefits package.

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

NTT DATA North America seeks a z/OS Mainframe Storage Consultant to manage the zSeries Storage hardware and software operations in Sheffield. This role involves overseeing large infrastructure projects, ensuring service quality, and liaising with vendors.

The ideal candidate will have several years of experience with z/OS systems, especially in Mainframe Storage, and possess strong skills in automation and Agile methodologies. A hybrid work setup is offered with a focus on employee well-being.