15 jobs in Partly

Partly is seeking a driven graduate for the UK Partly Repairer Ambassador Programme. This 3-month, full-time internship focuses on actively onboarding repair shops to our platform. You will build genuine relationships with automotive professionals, removing barriers to their using our services.

This hands-on role requires travel across the UK after initial training in London, allowing you to work closely with repair shops to optimize their experience with Partly.

Partly is connecting the world's parts, and we're doing that by building the AI infrastructure layer for the global repair industry, starting with the $2tn automotive market. Our frontier model, Interpreter, is the world's first AI purpose-built to understand vehicle damage and the parts needed to fix it. Thousands of businesses across the global repair supply chain already rely on it.

Founded by ex-Rocket Lab engineers, we've grown from 40 to 160 people in 18 months and just closed a $50m Series B led by DST Global (Anthropic, Airbnb, Meta, TikTok, Spotify) and including Blackbird Ventures (Canva, CultureAmp etc.), WNDR, Activant Capital, Icehouse Ventures, Square Peg, Airtree, and Ecliptic Venture Capital. We're headquartered in Austin, with offices in New Zealand and London.

We're hiring the top 0.1% of talent globally and we’re proud of the culture we’ve built, so if you want to do the best work of your life, we'd love to hear from you.

As a Customer Success Manager for repairers, you'll own the moment a UK repairer goes from signed to weekly active, and you'll build the process that makes that repeatable. You report to the Director of Customer Success and join a team that knows the industry and its customers well, but is light on process and systems. That's where you come in.

Once Sales signs a repairer, you take the handoff and drive them to become weekly active, then turn what works into playbooks, tracking and tooling the whole team can run on. Weekly active repairers is the number you own, and helping the team scale how it gets there is the bigger prize.

This is a hands‑on, scrappy role for someone who wants real ownership. If you're the person who spots the manual, repetitive thing and quietly systematises it, this role is built for you.

• Activate newly signed repairers. Take the handoff from Sales and drive each repairer from signature to weekly active: onboarded, trained, and placing orders. Own the onboarding plan and the timeline.

• Build the activation and retention playbook. Turn what works into documented, repeatable process the rest of CS can adopt, so activation scales beyond what any one person can carry.

• Bring data and systems rigour. Set up and maintain clean tracking of repairer health and weekly active. Find the manual, repetitive work and systematise it with light tooling and better process.

• Drive adoption and retention. Run regular check‑ins, lift usage of the features that matter, spot churn risk early, and reactivate dormant accounts.

• Be the repairer's main contact post‑signature. Become the trusted day‑to‑day contact repairers call when they need something, and resolve issues end‑to‑end with Support and Product rather than passing them on.

• Be the Voice of the Repairer internally. Synthesise repairer needs, pain points and feedback into a clear point of view for Product, Engineering and the commercial team.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here:

• Early customer success or account management experience. You've owned customer relationships, adoption or retention, ideally at a business that was scaling, and people trust you quickly.

• A process and systems builder. You instinctively spot the repetitive, manual thing and turn it into a repeatable system. You bring structure where there isn't any yet.

• Comfortable with data and tools. You can live in dashboards, spreadsheets and a CRM, read health and usage metrics, and turn them into a clear next action. Light automation or SQL is a plus.

• Hands‑on, organised and scrappy. You manage many accounts and plans at once without dropping the ball, and you'd rather build the fix than wait for one.

• Strong communicator across audiences. Credible with a repairer, an engineer and a senior leader alike, adjusting how you explain things to each.

• Ownership mindset and high potential. Proactive, decisive, and hungry to take on more in a fast‑moving, high‑growth environment.

• (Bonus) Automotive, marketplace or B2B SaaS exposure. A plus, not a requirement; the team already brings deep industry knowledge, so sharp generalists are very welcome.

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

• Competitive base salary + equity. We offer competitive salaries and generous equity options for all full‑time employees, ensuring everyone shares in the financial upside when we win.

• Commuting Allowance. We provide an annual commuting allowance to help lighten the load of commuting costs.

• Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1‑2 weeks at our product and engineering hub in Christchurch.

• Parental leave. Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return‑to‑work (four days on full pay for your first three months back).

• Team lunches. Lunch provided daily (Monday to Friday) in the office.

• Flexible working hours. We have flexible working hours and default to working from the office.

• Season openers & events. We host regular events, including quarterly "season openers" for our UK/EU team, monthly team catch‑ups, and weekly happy hours.

• Healthy body, healthy mind. Every team member gets a £750 annual wellness allowance on a Partly‑branded card. Use on gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need.

Partly is looking for a Customer Success Manager to enhance engagement with UK repairers. In this hands-on role, you will activate new repairers and transform successful processes into scalable playbooks. This position requires strong organizational skills and a proactive mindset.

As the main contact for repairers post-signature, you will synthesize feedback to improve internal practices, ensuring adoption and retention. Join Partly's growing team in London and contribute to disrupting the automotive repair industry.

Partly is seeking an Events & Community Marketer in the UK to transform the collision and aftermarket repair industry into a thriving community. This role will engage repairers and suppliers, ensuring a robust presence on social media and at live events.

The ideal candidate has a proven track record in community-building, social media expertise, and event operations, making a lasting impact in the automotive sector. This role offers flexibility and a collaborative environment with a strong focus on teamwork and trust.

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs. This position is based in our London office.

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where anyone can fix anything.

Founded by ex-Rocket Lab engineers, we utilize cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloging and managing parts online.

Our investors include Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here:

This is a product-builder role, not a ticket-taking one. You own a product surface end to end: you talk to the customer, form the idea, build it, ship it, measure it, and decide what happens next. The same person who understands the repairer writes the code. There is no handoff for product quality to leak through.

You'll build at the center of a multi-trillion-dollar industry that still runs on phone calls, spreadsheets, and tribal knowledge. Replacement parts is one of the largest physical markets on earth and one of the least digitized, and there is no established playbook to copy. Partly is creating the category.

Our moat is Interpreter, a domain-specific AI model that understands parts, vehicles, and the messy real-world relationships between them in ways general-purpose models cannot. It is what lets software finally make sense of a physical, offline industry, and it is the engine underneath everything you build.

And what you build is changing shape. We are not bolting AI onto old screens. We are creating genuinely new agentic experiences for a broad spectrum of users, from estimators and parts managers to accountants and suppliers, where people express intent and supervise outcomes while agents handle the mechanical work. Designing how that trust is earned, surface by surface, while each one still delivers value today, is the heart of the role.

You'll work at an inflection point in how software itself gets built. AI-assisted development has collapsed the distance between an idea and a working version of it. The builders we want already work this way: they prototype in an afternoon, put it in front of real customers within days, and read the signal themselves. We want someone who works like that now, or is visibly building toward it.

Build, not just specify. Prototype new product iterations yourself using AI-assisted and LLM-assisted tooling, fast, disposable, real. Treat the prototype as the hypothesis and put it in front of real customers before writing the spec. Ship production code, instrument it, and watch how it actually gets used.

Stay close to customers. Spend time where the work happens. Understand what estimators, parts managers, and others actually do, where they lose time, and what better would feel like. This is a core weekly activity, not an occasional input.

Reconcile signal. Combine what you see with what the data says, and reconcile the two when they disagree. Turn that understanding straight into what you build next.

Own the outcome. Steer by your surface's metrics; adoption and value delivered are yours. Make the call on priority and explain the reasoning, especially when the answer is no. When something is broken, own it, diagnose it precisely, and fix it.

Make the trade-off. Weigh product impact against engineering effort in the same breath, and find the cheaper path to the same outcome.

Build the agentic experience. Move your surface from manual operation toward supervised delegation: capture intent, decide where the human stays in the loop, and earn trust step by step so users never lose the thread of a high-stakes job.

Hold the craft. The surface feels fast, clear, and considered. You push back when something does not feel right, even when it technically works.

Raise the bar. Pair with SW Engineers on the harder systems work behind your surface, and contribute beyond your boundary: shared components, product craft, and what excellent building looks like here as the team grows.

Non-negotiables

You ship end to end: a track record of taking features from idea to production, code included, with clear accountability for whether they worked. Roughly 3+ years building and shipping software in production.

Genuine customer obsession: a real habit of spending time with users in their work context, with a track record of that depth driving what you build.

Product taste and craft: the bar is experiences that feel effortless to time-pressured, non-technical users across fragmented, high-stakes workflows. Functional is not the finish line.

A point of view on agentic product design: how an experience moves from manual operation to supervised delegation, and how automation earns user trust gradually rather than all at once.

You build rapid prototypes yourself, with AI-assisted tools as a first instinct for testing an idea.

Solid full-stack engineering with a frontend lean: production-quality code and sound fundamentals. Systems-specialist depth is not the point of the role.

Trade-off fluency: you weigh product impact against engineering effort and often find a cheaper route to the same result.

Strong analytical instinct: you define the metric, build the view, read it, and act, without waiting for a data team.

You operate well in ambiguity and autonomy, and shape the problem rather than waiting for a spec.

Strong signals we look for

Shipped AI-assisted or agent-driven features in production, particularly where the human stays in the loop.

Built for a multi-persona, operational, or workflow-heavy B2B product.

Founder background, or early employee at a startup that scaled materially.

You've killed or radically changed something you personally believed in, and can explain why.

Bonus

Domain knowledge in automotive, the parts aftermarket, repair, or insurance claims.

Marketplace or network experience, from the demand or supply side.

Rust, or genuine eagerness to learn it. It is part of our stack.

Please note: if you don't have all the skills or experience listed above but believe you could be outstanding in this role, please still consider applying. Many people count themselves out. We'd love the chance to learn more about you and why you're exceptional.

• Competitive base salary + equity . We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win.

• Annual global offsite in New Zealand . Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch.

• Parental leave: Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work (four days on full pay for your first three months back).

• Team lunches: Lunch provided daily (Monday to Friday) in the office

• Flexible working hours: We have flexible working hours and default to working from the office.

• Season openers & events: We host regular events, including quarterly "season openers" for our UK/EU team, monthly team catch-ups, and weekly happy hours.

• Healthy body, healthy mind: Every team member gets a £750 annual wellness allowance on a Partly-branded card. Use on gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need.

Partly in London is looking for an experienced product builder who will own a product from ideation to delivery. The position involves direct customer engagement and using AI-assisted tools to prototype and build innovative solutions.

Key skills include software development, customer obsession, and a strong analytical mindset. Benefits include a competitive salary, equity options, flexible working hours, and wellness allowances.

Note: Partly has offices in London (UK), Christchurch (NZ) and Austin (TX). Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly Season Openers (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs. This is a 3-month contract - perm role based in our Austin, TX office.

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting‑edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world‑class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and values are lived throughout every experience.

The Talent Acquisition Partner is a hands‑on, high‑impact builder who helps drive Partly’s next major growth chapter - scaling our team from around 100 to 500 to 1200+ people globally.

You’ll play a central role in turning ambitious headcount goals into real hiring outcomes, working directly with leaders and hiring managers as our first Talent hire in the US to find, attract, and hire exceptional talent across the region. This is a craft‑focused recruiting role for someone who cares deeply about both quality and speed, who thrives in fast growth, brings structure to ambiguity, and ensures every hire strengthens the culture and raises the bar.

You’ll own end‑to‑end processes, build trusted partnerships, and contribute to the systems and talent infrastructure that make growth sustainable. Beyond day‑to‑day hiring, you’ll help design how recruiting scales: improving tools, workflows, and capability across the business so we can move fast without ever compromising on quality.

This is an opportunity to be part of building the most ambitious high‑performing teams in the world and have a real impact.

• Own full‑cycle recruitment for UK and EU‑based roles from intake through to offer, ensuring every hire raises the bar.
• Partner deeply with hiring managers to understand what each team needs and shape smart, targeted hiring strategies that bring in the right people for the right roles.
• Source and attract top talent through creative, data‑driven approaches — exploring diverse channels (from niche networks to targeted outreach) to build strong, long‑term pipelines.
• Run structured, high‑quality processes – drive clear timelines, set expectations, and deliver an outstanding candidate experience at every stage.
• Build strong candidate relationships by maintaining open, transparent, and responsive communication throughout the hiring journey.
• Use data to drive better hiring – track and analyse funnel metrics to identify what’s working, where bottlenecks exist, and how to continuously improve outcomes.
• Champion employer branding – amplify Partly’s values, culture, and mission in the market through authentic storytelling and community engagement.
• Represent Partly externally at local events and within talent communities, promoting our brand and deepening candidate connections.
• Collaborate with the global Talent team to share insights, align systems, and drive improvements across our recruiting operations.

• Proven experience running end‑to‑end recruiting in fast‑growth, high‑bar environments.
• Strong ability to source, engage, and close top talent across multiple functions.
• Exceptional relationship‑building and communication skills — able to influence and partner effectively with stakeholders.
• Highly organised and data‑driven , using metrics to inform decisions and improve performance.
• Comfortable navigating ambiguity and competing priorities while maintaining momentum and quality.
• Skilled in modern recruiting tools and systems , including applicant tracking systems and sourcing platforms.
• Strategic understanding of employer branding and talent marketing — able to position the business attractively to diverse audiences.
• Awareness of fair hiring and inclusion best practices ; committed to equitable, compliant processes.
• Tech‑savvy and adaptive , leveraging digital channels and networks to discover and engage talent.

Bonus: Experience hiring across ANZ or Asia markets, and contributing to local employer brand initiatives.

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks often count themselves out. Please allow us to learn more about you and why you're exceptional.

• Competitive
• High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”).
• Competitive base salary + equity. We offer competitive salaries and generous equity options for all full‑time employees, ensuring everyone shares in the financial upside when we win.
• Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office‑first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland).
• Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work.
• Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge.
• Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best.
• Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big‑picture planning and team events.
• Team connection. Monthly team lunches, celebrating our wins, happy hours and more!
• Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4‑day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay.
• Payroll Giving. We encourage generous giving and donate to the high‑impact charities you support.
• CycleSaver. UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle‑free monthly plans instead of bike ownership.

Partly is seeking a Talent Acquisition Partner to drive growth from 100 to over 1200 people globally. This hands-on role involves full-cycle recruitment, partnering with hiring managers, and utilizing data-driven strategies to attract top talent in the UK and EU.

The ideal candidate will have strong recruiting experience, exceptional communication skills, and be able to navigate ambiguity while maintaining quality. Benefits include flexible working hours, competitive salary plus equity, and dedicated focus days.