5 jobs in Porta Romana

Porta Romana invites applications for a Logistics Administrator to join our Logistics Department on a 4 month fixed term contract, based in Farnham, Surrey. You will manage key information systems, plan deliveries, and liaise with carriers daily to ensure timely dispatch and accurate export documentation.

The role emphasizes methodical work, excellent attention to detail, and delivering high service levels to internal departments.

Porta Romana is a privately owned English company, based in Farnham, Surrey. Our brand is synonymous with luxury lighting and furniture products supplying many of the most prestigious hotel, yachts, and residential projects around the world.

All our product development, casting, decorative finishing, assembly, and wiring work is undertaken in-house, and we also work with many other skilled artisans around the UK and beyond, to create pieces for our collection.

Based in our Farnham, Head Office we are currently looking for a commercially aware, customer focussed Hospitality Sales Advisor who will thrive on the challenges and complexities of supporting our luxury hotel and hospitality clients.

RESPONSIBILITIES

• Provide outstanding customer service, manage hospitality projects and sales opportunities, and support key partners, distributors, designers, and hospitality clients while ensuring projects progress smoothly from specification through to order delivery.
• Build and maintain strong relationships with hospitality clients and industry partners.
• Manage incoming enquiries from the Hospitality shared inbox.
• Pursue and convert inbound sales leads.
• Qualify and manage hospitality projects, ensuring specifications, agreements are correctly communicated internally.
• Actively maintain records on Sales Force for each project, ensuring up to date information is recorded for reporting and accessibility by others.
• Provide monthly project progress reports, including orders due and key updates to Senior within the department.
• Attend company events, design industry events and sales activities where required.
• Undertake additional duties as required by management.

SKILLS AND EXPERIENCE

• Previous sales and customer service experience (commercial design project experience advantageous).
• Excellent communication and relationship-building skills.
• Confident and professional telephone manner.
• Highly organised with strong attention to detail.
• Able to work independently and manage multiple priorities.
• Proficiency in the use of Office and Excel and ideally Salesforce
• Keen interest in the Interior Design industry

At Porta Romana, we embrace diversity, individuality, creativity and the spirit of collaboration. As an employee-owned trust, we are dedicated to fostering an environment where every voice matters and every idea is valued regardless of an individual’s gender, ethnicity, age, disability… etc…. Our commitment to equality, diversity, and inclusion is ingrained in what we do, driving us to celebrate and learn from different human experiences and perspectives. We believe that diversity fuels innovation and creativity, propelling us forward in our mission to be a team of excellence, crafting beautiful objects to be loved for a lifetime and more.

Join us in shaping a workplace where creativity flourishes, inclusivity thrives, and every member of our team contributes to our shared success.

BENEFITS

Additional leave

Casual dress

Company events

Company pension

Cycle to work scheme

Employee discount

Free parking

Gym membership

On-site parking

Paid volunteer time

Referral programme

Porta Romana is a privately owned English company, based in Farnham, Surrey whose brand is synonymous with luxury lighting and furniture products and it supplies many of the most prestigious hotel, yacht and residential projects around the world.

We have an exciting opportunity to join our Logistics Department on a 4 month fixed term contract (covering a sabbatical) with responsibility for the administration of key information systems. This role will suit you if you are methodical in nature with excellent attention to detail. You will also understand the importance of and deliver the highest levels of service to internal departments.

RESPONSIBILITIES

- Undertake advance planning of all aspects of deliveries

- Liaise directly with carriers to book deliveries/collections and book and load export  orders on a daily basis

- Daily contact with Despatch and Premium teams to ensure correct loading of goods and storage locations

- Create daily manifest for internal driving team to include route planning

- Support other departments in scheduling collections/deliveries where required

- Assist Sales team with all aspects of deliveries to ensure orders are despatched correctly to meet customer’s expectations

- Raise export documentation accurately

- Work with Accounts to update any outstanding proof of export requirements

- Analyse and report on service levels and costings for all shipping partners

- Monthly reporting on team performance and Customer Experience

- Create and maintain processes and procedures

- Work with Product and Operational departments to establish problems and action required

- Ensure customer feedback is communicated at all levels

- Key contributor to Knowledge Base (Internal procedure log) and Salesforce initiatives

- Build on existing relationships with departments within the business to ensure the Customer Experience meets and exceeds expectations at all times

- Development of the team to provide effective support and back up for the business requirements

- Manage weekly van report and maintain brand standards for the vans and drivers and ensure daily van checks are recorded

- Communicate effectively with the Operations Manager when a driver can be used in Production

- Perform any other duties that may reasonably be required by the Manager

SKILLS AND EXPERIENCE

- Understanding and experience of shipping processes and procedures.

- Superb communication skills with colleagues at all levels

- Proactive ‘can-do’ attitude

- Exceptional attention to detail

- Ability to work under own initiative & multitask

- Experience of Salesforce and Syspro preferable but not essential

At Porta Romana, we embrace diversity, individuality, creativity and the spirit of collaboration. As an employee-owned trust, we are dedicated to fostering an environment where every voice matters and every idea is valued regardless of an individual’s gender, ethnicity, age, disability… etc…. Our commitment to equality, diversity, and inclusion is ingrained in what we do, driving us to celebrate and learn from different human experiences and perspectives. We believe that diversity fuels innovation and creativity, propelling us forward in our mission to be a team of excellence, crafting beautiful objects to be loved for a lifetime and more.

Join us in shaping a workplace where creativity flourishes, inclusivity thrives, and every member of our team contributes to our shared success.

Benefits:

Additional leave

Casual dress

Company events

Company pension

Cycle to work scheme

Employee discount

Free parking

Gym membership

On-site parking

Paid volunteer time

Referral programme

Porta Romana is seeking a methodical Logistics Administrator to join our team on a 4 month fixed term contract. You will manage deliveries, bookings with carriers, and export documentation while supporting internal departments and keeping processes up to date.

You will work with Salesforce and Syspro experience where possible, ensure accuracy of manifests, and contribute to customer experience and cost reporting. This role is based in Farnham, Surrey, and offers a varied, detail‑driven workload.