21 jobs in Prada Group

Job Purpose

As an In‑Store High-End Manager, you will be responsible for driving the growth and performance of High‑End categories within a single boutique. Acting as the in‑store leader for High‑End business development, you will lead the introduction, elevation, and sale of exceptional products, including Fine Jewellery, High Jewellery, Made‑to‑Measure, Made‑to‑Order, Exotics, and other high‑value categories. Leading by example on the sales floor, you will personally manage and close strategic transactions, elevate team capabilities, and build a strong pipeline of UHNW and VIC relationships, positioning the boutique as a destination for High‑End excellence.

• Own and drive the High‑End strategy within the boutique, ensuring strong visibility, desirability, and commercial performance across all high‑value categories.
• Introduce and elevate High‑End collections in store, ensuring Client Advisors are confident, knowledgeable, and proactive in presenting them.
• Personally lead and close exceptional transactions, acting as a key closer for strategic opportunities.
• Build, monitor, and convert a robust High‑End sales pipeline.
• Identify cross‑category opportunities to maximise transaction value and long‑term client contribution.
• Monitor, analyse, and track key performance indicators to inform business decisions.
• Identify, recruit, and develop High‑Potential and UHNW clients.
• Define and execute targeted prospecting strategies through local networks, referrals, and curated events.
• Strengthen and elevate existing VIC portfolios towards deeper High‑End engagement.
• Ensure strategic and consistent use of CRM tools to track opportunities, nurture long‑term relationships, and monitor client evolution.
• Design and deliver bespoke client journeys aligned with High‑End positioning and brand standards.
• Partner closely with Regional Merchandising to ensure optimal assortment, stock visibility, and strategic product focus.
• Oversee the full lifecycle of Special Orders across all categories, including Ready‑to‑Wear, Leather Goods, Exotics, Made‑to‑Measure, and Fine and High Jewellery.
• Collaborate closely with the MTM Manager and Jewellery Manager to ensure technical accuracy, bespoke excellence, and flawless execution.
• Monitor the origin of Special Orders to identify key business drivers.
• Elevate each Special Order into a strategic High‑End opportunity through cross‑selling and personalised storytelling.
• Foster a High‑End mindset within the team, building confidence in presenting and negotiating high‑value pieces.
• Share best practices and support continuous improvement in High‑End performance standards.
• Support the planning and execution of boutique‑level High‑End events and private appointments.
• Maximise event conversion through structured and thoughtful follow‑up plans.
• Position the boutique as a recognised High‑End destination within the local market.

• Proven experience in luxury retail, with exposure to High‑End, Fine Jewellery, Made‑to‑Measure, or bespoke categories.
• Demonstrated success in managing and closing high‑value transactions.
• Strong commercial acumen with a strategic and entrepreneurial mindset.
• Exceptional clienteling and relationship‑building skills with Ultra‑High‑Net‑Worth clientele.
• Ability to manage complex, long sales cycles with discretion, precision, and professionalism.
• Strong leadership presence with the ability to coach, influence, and inspire others.
• Highly organised, detail‑oriented, and comfortable working across functions and stakeholders.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Prada Group is searching for an In‑Store High-End Manager in Greater London, responsible for driving performance in High-End categories. You will lead the strategy, elevate products, and engage with Ultra-High-Net-Worth clients to ensure exceptional service and sales growth.

The role demands proven luxury retail experience, strong leadership, and the ability to close high-value transactions. Join a committed team at Prada Group to promote an inclusive work environment for all.

PRADA Group in Greater London is seeking an Assistant Store Director to support the Store Director in achieving business goals. The Assistant will act as a brand ambassador, ensuring an extraordinary client experience, while managing operational activities and leading the team to maximize sales.

The ideal candidate will have experience in luxury retail, strong leadership skills, and a commitment to uphold PRADA’s values. This role involves coaching the team, analyzing market trends, and promoting collaboration while ensuring compliance with company procedures.

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

Supports the Business and Brand by planning and delivering in‑store events, presentations, and special initiatives, ensuring alignment with the company’s standards, creative direction and approved budgets.

In line with corporate brand strategy and market insights, executes activities and events that drive business growth, strengthen client relationships and enhance the Brand’s presence within stores.

• Lead the end to end conception and execution of events, working closely with all relevant functions in the region and headquarters.
• Develop and propose innovative retail event formats tailored to the needs of the market and prepare event proposals for alignment with HQ.
• Oversee the full execution of events, including venue scouting, timeline planning, budgeting, and the coordination of services such as catering, security, casting, fittings, logistics, and guest management.
• Plan, manage, and review event budget across stores, monitoring activities, timelines and execution costs.
• Drive efficiency by continually identifying and evaluating new vendors and suppliers to enhance event delivery.
• Produce comprehensive qualitative and quantitative reports on events executed within the relevant regions and monitor return on investment.

Similar experience in an events role, preferably within the luxury or fashion industry, demonstrating proven experience across the key responsibilities outlined.

Strong relational and organisational skills.

A genuine interest and aptitude for fashion and luxury products.

Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Join to apply for the Miu Miu Client Advisor RTW 16H, Selfridges role at Prada Group

Join to apply for the Miu Miu Client Advisor RTW 16H, Selfridges role at Prada Group

As Miu Miu Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.

You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.

You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.

RESPONSIBILITIES

• Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”;
• Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store;
• Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service;
• Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA;
• Capture Customer data into the Company CRM to connect to the client, maintain and developing the relationships to offer a personalized approach and develop future opportunities;
• Embrace and promote the Omni Channel mindset;
• Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises;
• Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary;
• Operate with the highest level of care and respect for the Products;
• Utilize Company digital tools actively to offer a complete and integrated luxury experience;
• Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting;
• Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room;
• Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed;
• Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.

KNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building a long-lasting relationship with clients

Being able to work in a team as well as alone

Excellent communication and interpersonal skills

Fluency in English

• Seniority level Associate

• Employment type Part-time

• Job function Consulting, Information Technology, and Sales
• Industries Retail Luxury Goods and Jewelry and Retail

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Join to apply for the Miu Miu - Client Advisor Russian Speaker - Harrods role at Prada Group

Join to apply for the Miu Miu - Client Advisor Russian Speaker - Harrods role at Prada Group

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To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Prove Brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.

KNOWLEDGE AND SKILLS

Experience in a similar role with luxury womens ready to wear experience

Passion for human relations and sales

Problem solving, curiosity and interest in luxury/fashion, art and design

Experience of building a long-lasting relationship with clients

Being able to work in team as well as alone

Excellent communication and interpersonal skills

Passion and knowledge of the managed product category

Fluent spoken English and Russian expected.

• Seniority level Associate

• Employment type Full-time

• Job function Consulting, Information Technology, and Sales
• Industries Retail Luxury Goods and Jewelry

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Prada Group is looking for a Visual Merchandising specialist to enhance shop windows and in-store displays in Bicester, England. This role involves implementing high-quality visual strategies that maximize sales and meet luxury brand standards.

Responsibilities include collaborating with various teams to ensure effective merchandise presentation and maintaining store aesthetics following brand guidelines. The ideal candidate has robust visual merchandising experience and excellent organizational skills.

JOB PURPOSE

Responsible for the fit‑out of shop windows and in‑store displays, implementing guidelines defined by the Visual Merchandising function, in line with the brand's high‑quality standards and product image, with the aim of maximising sales.

Ensures the ongoing maintenance of quality standards for both window displays and interior merchandising.

• Carries out fit‑outs within the agreed timeframes, implementing guidelines provided by the Visual Merchandising Department and ensuring their daily maintenance.
• Makes adjustments, as required, in response to store merchandising needs, sales performance, market specifics and customer profiles, sharing updates with the Visual Merchandising function.
• Supports fit‑outs in other stores within the same city, when required by the VM Manager and agreed with the Store Manager.
• Updates the Display App by taking photographs of displays and shop windows whenever changes are made (including partial updates), and uploads images to the appropriate platform.
• Works closely with Retail Merchandising to implement fit‑outs that drive customer traffic and sales growth, identifying suitable outfit combinations aligned with the market, customer base and season, based on available stock.
• Provides guidance to the Store Director and Floor Managers on product display.
• Shares images of periodic fit‑outs and any changes with the Visual Merchandising function within agreed timelines, to allow for feedback and adjustments.
• Provides feedback on the effectiveness of fit‑outs to both the Visual Merchandising and Retail Merchandising functions.
• Reports on the condition of store interiors, shop windows and display props to the Visual Merchandising function.
• Supports the implementation of fit‑outs for in‑store events and promotional activities, collaborating with the Communications and PR teams for press presentations.
• Oversees the care and organisation of store props in collaboration with the Stock Manager.
• Supports Client Services Development/VIC activities by ensuring appropriate displays during private client appointments.

• Strong visual merchandising expertise, with a keen eye for detail, styling and presentation in line with luxury brand standards.
• Solid understanding of retail dynamics, including product placement, customer behaviour and sales drivers.
• Ability to interpret and implement Visual Merchandising guidelines consistently and effectively.
• Creative thinking with the ability to adapt displays to market needs, store performance and customer profiles while maintaining brand identity.
• Excellent organisational and time management skills, with the ability to deliver fit‑outs within tight deadlines and prioritise tasks effectively.
• Strong communication and interpersonal skills, able to collaborate with cross‑functional teams (Retail, Merchandising, PR, Events) and provide clear guidance to store teams.
• Proactive approach with the ability to identify opportunities to improve displays and drive sales performance.
• Good digital proficiency, including the use of apps/tools for reporting and sharing visual updates.
• Attention to detail in maintaining store standards, including care of props and store environment.

Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.