63 jobs in Rank Group

Job Description

Posted Tuesday 21 July 2026 at 00:00 | Expires Monday 31 August 2026 at 23:59

We’re looking for confident, competent gaming table Inspectors to step into a dynamic Customer & Dealer Support role - where your experience meets leadership on the gaming floor.

In this role, you’ll be the driving force behind smooth table operations, supporting dealers, engaging customers, and ensuring every game is secure, interactive, and unforgettable.

From greeting guests and explaining games to supervising tables and upholding safer gambling standards - you’ll be right at the heart of the action.

• Active PFL issued by the Gambling Commission
• Strong understanding of table security, game integrity, and safer gambling practices
• Excellent communication and customer service skills
• Confidence to supervise tables and support the wider casino team

Please be advised that this role operates within a 24/7 casino environment and may require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

Rank Group's Grosvenor Casinos in Leeds is seeking confident gaming table Inspectors to join a dynamic Customer & Dealer Support role on the casino floor.

You will greet guests, explain games, supervise tables and work to uphold safer gambling standards, ensuring every game is secure, interactive and memorable.

This 24/7 role may require night shifts and weekend work; you must be 18+ and have the legal right to work in the UK.

Rank Group is seeking a CRM Manager to drive CRM as a core performance marketing channel. You will be responsible for defining the CRM strategy and optimising performance across multiple digital platforms, ensuring impactful customer interactions and measurable commercial outcomes.

The ideal candidate will have proven experience in CRM management, strong analytical skills, and the ability to design data-driven customer journeys. Join us and enjoy a competitive salary along with flexible working conditions and comprehensive benefits.

Rank Interactive, the digital arm of The Rank Group, stands as a leading global digital gaming company fuelled by top-tier talent and technology. Recognised through iconic brands, our products and our people, we bring entertainment to millions of people worldwide on various devices daily.

Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software.

With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group with approximately 8,000 employees globally; we unite people and entertainment across diverse digital channels.

Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives.

We are looking for a CRM Manager to lead CRM as a core performance marketing channel, driving measurable commercial outcomes across our retail and digital customer base.

This role goes beyond campaign delivery. You will be responsible for defining the CRM plan, owning performance, and driving continuous optimisation through structured testing and data-led decision making.

You will play a key role in shaping how CRM evolves, including the adoption of modern platforms such as Bloomreach.

• Define and deliver a clear, prioritised CRM plan aligned to visits, revenue and retention
• Own performance across all channels (email, SMS, push, direct mail and outbound)
• Make and lead commercial decisions on targeting, incentives and contact strategy

• Lead weekly and monthly performance reviews, clearly articulating:
  • What worked and why
  • What didn’t work
  • What will change as a result
• Ensure all activity is measured through target vs control and incremental uplift
• Move beyond reporting to driving action and optimisation

• Define and own a structured testing roadmap across CRM activity
• Design tests that answer key commercial questions (segment, incentive, channel effectiveness)
• Embed a consistent test, learn and refine culture
• Scale successful ideas and stop low-value activity

• Design and optimise end-to-end customer journeys across acquisition, engagement and reactivation
• Use data and insight to continuously improve lifecycle performance
• Ensure all journeys are clearly defined, measured and commercially driven

• Automation and personalisation
• Trigger-based communications
• Contribute to the evolution of CRM platform capability and ways of working

• Manage and develop a team of CRM Executives, including offshore resource
• Shift execution away from the role, focusing on leadership, direction and quality control
• Ensure high standards of campaign delivery, QA and customer experience

• Act as the CRM lead within marketing, presenting performance and recommendations in key forums
• Work closely with marketing, product and analytics to align CRM activity with broader strategy
• Challenge activity that does not deliver measurable commercial value

• Identify new opportunities to improve CRM effectiveness across channels and journeys
• Stay up to date with industry trends and best practice
• Continuously evolve how CRM drives performance and customer engagement

• Proven experience managing CRM as a performance marketing channel
• Strong understanding of segmentation, targeting and lifecycle marketing
• Experience delivering test and learn programmes with measurable outcomes
• Ability to interpret data and turn insight into clear commercial actions
• Experience with CRM platforms such as Bloomreach, Braze or similar

• Commercially minded, with a focus on outcomes over activity
• Comfortable owning performance and making decisions based on data
• Strong stakeholder management and influencing skills
• Able to move from execution to leadership and direction setting
• Proactive, accountable and continuously looking to improve performance

Join us to unlock benefits and opportunities that will boost your career journey in a vibrant, inclusive and fulfilling work environment – so you can #BeYourself

You’ll get a competitive salary combined with some great benefits.

is important. From hybrid & flexible working hours and colleague support networks to menopause support and weekly PepTalks, we’re here for you.

We’ll also invest in your growth by providing development opportunities, leadership training and cutting-edge industry certifications so you have the tools and resources to help you WORK, WIN and GROW with us.

Immerse yourself in new cultures and gain international exposure through our global business. Collaborate with colleagues from around the globe.

From pensions to bonus schemes, and private medical insurance to life insurance – we've got you covered.

*Our benefits vary by brand and/or location. Please have a chat with your local Talent Acquisition specialist to find out what’s in place in your location.

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates. If you need any adjustments as part of your application or interview, please let us know.

Rank Group is hiring a Finance Business Partner in Maidenhead, offering a hybrid work model and a salary up to £50,000 per annum. The role requires someone who can shape financial insights and reports, influence senior decisions, and provide clarity through data analysis.

Ideal candidates will have advanced Excel skills, strong SQL expertise, and experience in retail environments. Join a dynamic team that values creativity and commercial insight at the heart of the UK’s casino scene.

Maidenhead (Hybrid – 3 days in the office) | Permanent Up to £50,000 per annum

This isn’t your typical finance role. At Grosvenor Casinos, we don’t just hire people - we bring in game changers.

For decades, we’ve been at the heart of the UK’s casino scene - iconic venues, electric atmospheres, and that feeling where anything can happen. But we’re not standing still.

We’re on a mission to become the UK’s most loved casino brand - and we need sharp, commercially focused minds to help us get there.

That’s where you come in.

We’re looking for a Finance Business Partner who goes beyond the numbers. Someone who doesn’t just report performance but shapes it. Someone who turns data into clarity, insight into action, and action into real business impact.

You’ll sit right at the centre of the business, working across Finance, Operations and Commercial teams challenging thinking, driving consistency and helping us make better decisions, faster.

You will work with large, multi-source datasets across finance and operations to deliver a “single version of the truth” driving standardisation of reporting across sites to ensure consistency and comparability, reducing manual intervention and increasing efficiency

• Shape budgets, forecasts and long-term plans
• Turn complex financials into clear, commercially sharp insight
• Partner with Marketing and senior leaders to influence decisions that matter

• Standardise reporting across sites - less noise, more clarity

• Own reporting packs that people actually use
• Spot the risks, call out the opportunities, surface the trends
• Challenge thinking and push for better, smarter outcomes

You’re not just technical - you’re commercial, curious and confident.

• Advanced Excel + Power BI (you build, not just use)
• Strong SQL skills and experience handling complex datasets
• Background in multi-site / retail environments (a big plus)
• Ability to translate data into simple, powerful stories
• Experience with ERP systems like Microsoft Dynamics (nice to have)

• You ask why, not just what
• You’re comfortable with ambiguity - and thrive in it
• You challenge, influence and bring people with you
• You care about impact, not just output
• You’re highly analytical with strong attention to detail
• Opportunity to play a key role in shaping how performance is understood and managed across the business
• High visibility role with exposure to senior stakeholders
• A collaborative, commercially focused finance team

As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.

• Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
• A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
• Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
• High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
• Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.

If you’re looking for a role where you can challenge, influence and make a difference - this is it.

Join us at Grosvenor Casinos. Be part of something bigger.

At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.

Rank Group is seeking a Team Member to be the friendly face on the floor, welcoming guests and serving food and drinks. You will ensure smooth service, greet customers, and help maintain a lively and safe venue experience.

Full training is provided; previous hospitality experience is helpful but not required. Competitive hourly rate with perks supports a positive team culture at Mecca venues.

Job Description

Posted Saturday 18 July 2026 at 23:00 | Expires Sunday 2 August 2026 at 22:59

• Competitive Salary: £12.71 per hour + Amazing Perks!
• Hours: Real contracts from 8–35 (no zero‑hour contracts)
• Rewards platform
• 50% off food & soft drinks (you + 3)
• Pension & Life Assurance
• Company Sick Pay
• Uniform provided

Bring the fun, deliver the service.

As a Team Member, you’ll be the friendly face on the floor—making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You’ll follow clear standards, support across different areas, and escalate issues when needed.

• Guest moments: greet, serve, and support customers so every visit feels special.
• Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
• Game support: help customers understand how our games work and keep energy high around the venue.
• Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.
• One‑team mindset: communicate clearly with colleagues and jump in where needed — front of house, floor, food & beverage, cleaning — so service flows smoothly.

• Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
• Pace & focus in a busy environment; organised with good attention to detail.
• Team player energy - clear communication and willingness to learn on shift.
• Experience: previous customer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
• Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
• People‑Focused Culture: Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
• High‑Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business.
• Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

Rank Group in Aberdeen City is seeking a Chef de Partie to create unforgettable dining experiences. You'll prep, cook, and plate high-quality dishes, thriving under pressure and maintaining a clean, safe kitchen.

This role requires flexibility as you'll be working in a 24/7 casino environment. Opportunities for apprenticeships and career growth are available, making it an exciting chance to develop your skills and advance your culinary career.