9 jobs in Reliance High Tech

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.  Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

To provide professional engineering expertise along with excellent internal/external customer service PPM of a variety of security solutions (including CCTV, Intruder, ACS, Traka and Surelock McGill  lock Systems.

Your responsibilities

Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching

Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.

Provide technical expertise in PPM and associated repairs on CCTV systems, Lenel, IDS and Traka etc with PC Based Digital Recorders, Lenel, IDS and Traka systems etc.  To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.

Participate in team meetings and actively contribute towards the business’ activities.

Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision.

Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.)

Your competencies

NVQ 3 in Electronic Security or equivalent proven experience (4+ Years)  Knowledge of Access control / CCTV / Intercom / Intruder systems. 

Knowledge of Windows Operating Systems.

Knowledge of digital electronics principles and systems Health and Safety

Lenel OnGuard

Good knowledge of Access control / CCTV / Intercom / Intruder systems

Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge

Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End)

Excellent communication skills – Written and Verbal#

You must be able to gain the clients own DV level clearance

Your profile

Flexible with a can do/will do attitude, able to work both independently and part of a team essential.  Proven record of great customer service and an ability to manage time and workload a must.

To express an interest in this role please send your CV and a covering letter no later than 31st May 2026. This must include your home location.

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. 

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

Reliance High-Tech / Reliance Protect is the UK's largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.

To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions).

Your responsibilities

Provide Remote engineering support to the field based engineers, this includes but not limited to, incident triage, remote resolution, firmware upgrades and patching

Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.

Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders.  To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with field engineers where required.

Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.

Participate in team meetings and actively contribute towards the business’ activities.

Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision.

Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.)

Your competencies

NVQ 3 in Electronic Security or equivalent proven experience (4+ Years)  Knowledge of Access control / CCTV / Intercom / Intruder systems. 

Knowledge of Windows Operating Systems.

Knowledge of digital electronics principles and systems Health and Safety

Good knowledge of Access control / CCTV / Intercom / Intruder systems

Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge

Working knowledge of TCP/IP and other network fundamentals of UFE's (Unified Front End)

Excellent communication skills – Written and Verbal

Your profile

Flexible with a can do/will do attitude, able to work both independently and part of a team essential.  Proven record of great customer service and an ability to manage time and workload a must.

To express an interest in this role please send your CV and a covering letter. This must include your home location.

All job candidates will be screened to BS7858 standards to meet Reliance High-Tech's / Reliance Protects vetting standards. 

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.

Reliance High-Tech is seeking an organised administrator to support procurement activities in the UK. The role focuses on efficient purchasing, supplier management and process improvements to maximise value. The candidate will maintain procurement records, support ERP processes and help drive cost savings.

You will work with internal stakeholders, coordinating orders and ensuring timely deliveries while developing skills in a dynamic tech environment.

Reliance High-Tech is the UK's largest independent integrator/installer of security solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus.  Working in Small Works and alongside the project coordinators and installation engineers to deliver small works projects in the midlands and north. The working area extends from Northampton to the tip of Scotland and across to Northern Ireland.
Maintain effective relationships with all parties, including internal and external stakeholders to assist in the profitable delivery of small works jobs.
The role may require overnight stays away from home where necessary and extensive travel for site visits and meeting where necessary.

You will be working within a motivated and target driven team who work together to deliver the best security solution based on our client’s requirements to the highest standards possible while focusing on teamwork and profitability.

Responsibilities
• To deliver small works projects for our customers based on the solution that you have     proposed based on the customer’s needs and your expertise in the industry.
• Working alongside the small works coordinators and install engineers, you are responsible for the successful and profitable delivery of small works projects ensuring customer satisfaction.
You will ensure the projects are installed and delivered to the highest standards and the correct compliance level with the most effective and efficient delivery model.
• You will be keen to learn and develop your skills so that small works can offer an end-to-end solution to our customers specific requirements.
• A good knowledge of second line engineering support on Access Control, CCTV, Intercom and Intruder Alarms system design will be a distinct advantage.
• A positive attitude and outlook, with a determination to succeed is the corner stone of the small works team and will be an attribute you will need to share and display.
• Maintain effective relationships with all parties, including client stakeholders at all levels, consultants, main contractors and sub-contractors, to assist in the profitable running of existing contracts and the servicing of future contracts.
Contacts & Interfaces
Working with:
Service Desk
Cloud Connect
Sales
Projects
Design
Finance
Admin
Installation Engineers
Sub-contract labour

Your Experience
• To meet the challenge, you need to have extensive knowledge of all electronic security disciplines alongside strong I.T. skills.
• The right candidate will demonstrate a vast and detailed understanding of a range of Access control, CCTV, Intruder and Intercom as well as a comprehensive range of associated software and contribute with this knowledge and skills to the successful delivery of RHT’s small works projects.
• I.T. skill sets should include confidence and experience in Operating Systems, Networks, and Database technologies.
• You will have excellent organisational skills and be a team player, willing to learn and take ownership of issues with attention to detail being at the heart of everything you do.
• The ability to work under pressure and deliver to tight deadlines is an advantage and the ability to prioritise your workload is very important.

Your Growth Opportunities
• Training
• Certifications
• Progression
• Exposure to tech/projects

Working at Reliance High Tech means joining an award-winning company that genuinely makes a difference. We combine cuttingedge
technology with a team culture built on integrity, agility and trust. You’ll work alongside knowledgeable, passionate people
who value honesty, collaboration and respect for both customer and colleague.
Your benefits include:
• Employee healthcare
• Company sick pay
• Access to 24- online GP
• 25 days holiday plus BH + 1 charity day per year
• Employee Recognition program
• Employee referral scheme
• Training & Accreditation opportunities
• Access to Boostworks
• Long Service Awards

Reliance High-Tech is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All
qualified applicants will receive fair consideration for employment. Reliance High Tech recruits, employs, trains, compensate s
and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
If you’re looking for a role where your ideas are valued, your impact is visible and your work truly matters , this is where your next chapter begins.
 

Reliance High Tech in Kettering is searching for a skilled IT support professional to provide remote technical assistance and troubleshoot a variety of networking issues. The role includes working with internal engineering teams, ensuring that hardware and systems comply with best practices, and actively participating in transitioning legacy systems to modern solutions.

The ideal candidate has a strong understanding of IP networking, experience in IT support, and holds relevant certifications. A full UK driving license and self-motivation are essential.

Salary: £33,000 - 37,000 per year

• Good understanding of IP networking, switches, firewalls, routers, and VPNs
• IT support or helpdesk experience
• Experience with patching, system upgrades, and remote access support
• Strong communication skills and a self-driven approach
• Experience with FAT testing
• Familiarity with SQL or database technologies
• Experience integrating platforms and systems
• Active certifications in relevant security, IT, or networking areas
• Self-motivated and proactive
• Strong analytical and problem-solving mindset
• Comfortable working in a dynamic, small-team environment
• Full UK driving licence and access to own transport

• Provide remote technical support to customers and internal engineering teams, troubleshooting network, hardware, and connectivity issues to first- and second-line resolution
• Act as a key point of contact for incoming support tickets, working to defined SLAs and escalating to senior engineers where required
• Carry out hardware pre-build and configuration work in our workshop, including staging, imaging, and testing customer devices and networking equipment prior to deployment
• Ensure all prebuilt and preconfigured solutions, systems, and hardware are configured and set up in line with manufacturer, IT, and cyber best practices
• Provide responsive, hands‑on support for our field‑based engineers, systems, and customers
• Support commissioning for our professional services team
• Maintain documentation for processes, systems, assets, and credentials
• Play a key role in transitioning legacy systems to new solutions
• Work to high standards and support continuous improvement

• Hardware
• Support
• Network
• SQL
• Security