12 jobs in Shelbourne Motors

IT & Business Improvement Project Executive

Shelbourne Motors is a multi-award-winning, family-run automotive group representing some of the world's most recognised vehicle manufacturers, alongside our own growing portfolio of specialist and rental brands. With significant plans for continued growth, we're investing seriously in technology and AI to make the business run smarter and we're looking for the right person to help lead that change.

We're looking for someone who gets things done a project person who thrives on turning ideas into working solutions, from new system rollouts to cross-functional improvement projects across the business.

This is a genuinely cross-functional role with real ownership and direct visibility to senior leadership. You'll work across sales, aftersales, marketing, and finance, rolling out new technology, improving data and reporting, and driving genuine adoption of what you build.

What you'll do

Business improvement and process optimisation

• Work with stakeholders across sales, aftersales, parts, logistics, and back-office functions to map current processes and identify inefficiencies.
• Analyse workflows and recommend system or process changes that reduce cost, cycle time, or manual effort.
• Track and report on the benefits delivered from improvement initiatives.
• Build business cases for proposed initiatives, including cost, time savings, and payback period.

AI and innovation

• Identify opportunities where AI and automation can improve efficiency and ways of working across the group.
• Support the rollout of AI tools into customer-facing and internal processes.
• Measure and report on the impact and adoption of AI initiatives.
• Facilitate training sessions to build AI awareness and adoption among management.

IT systems and project delivery

• Plan, test, and roll out new systems and upgrades, including dealer management, CRM, and reporting platforms.
• Gather and document business requirements, translate them into functional specifications, and liaise with internal teams and external vendors on delivery.
• Coordinate user acceptance testing, manage issue logs, and support go-live activities.
• Manage relationships with technology and software vendors, including escalation of support issues through to resolution.
• Identify opportunities to utilise Microsoft 365 applications more effectively across departments.

Data, reporting, and analytics

• Develop and maintain management reports and dashboards providing visibility of sales, stock, service, and financial performance.
• Improve data accuracy and consistency across systems, and support data cleansing initiatives.
• Provide analysis to support business cases for improvement projects.

Communications and adoption

• Roll out and champion stronger frameworks for internal and departmental communications.
• Act as the primary point of contact between business users and IT, resolving system-related issues or escalating as required.
• Prepare training materials and deliver training on new tools and processes.
• Support adoption of new systems and processes across departments and sites.
• Maintain documentation of processes, system configurations, and standard operating procedures.

Governance and compliance

• Ensure improvement initiatives comply with company IT policies, data protection requirements, and audit standards.
• Support periodic reviews of system access, licensing, and IT asset records.

Reporting

• Provide regular project status updates to senior leadership on progress, risks, and outcomes.

What you'll bring

• At least 1 year's experience in IT, business analysis, or process improvement we're open to strong graduates as well as more experienced candidates.
• Exposure to system implementation, upgrades, or rollout projects, whether through work experience, placement, or academic project work.
• Strong analytical skills and advanced Excel proficiency; experience with Power BI, SQL, or similar tools is an advantage.
• Experience or exposure to Microsoft 365 and Power Platform tools (Power Apps, Power Automate, Power BI) is a strong advantage.
• Familiarity with process improvement methodologies such as Lean or Six Sigma is beneficial.
• A genuine interest in AI and how it can be applied practically in business.
• Clear written and verbal communication skills, with the ability to explain technical matters to non-technical stakeholders.
• A proactive, organised approach comfortable running several projects at once.
• Full driving licence and willingness to travel between local sites as required.

Why join us

• A multi-award winning, family-run business with genuine ambition and room to grow.
• A genuinely cross-functional role with direct exposure to senior leadership.
• Real project ownership, from initiation through to adoption.
• The opportunity to grow a career with a forward-thinking and dynamic business.

How to Apply

To apply, please submit your CV via the form below or email .
If you would like more information, contact our HR team on .

Skills:
Data, reporting, and analytics IT systems and project delivery AI and innovation

Benefits:
30 days holidays increasing with length of service Free employer car parking Employer Pension Contributions Staff preferential vehicle purchase schemes

WHJS1_NI

Shelbourne Motors Limited is an Equal Opportunities Employer.

The General Manager will be Centre Principal for Toyota and have overall responsibility for the leadership and management of the assigned dealerships in the Portadown site, Nissan, AutoSelect and Renault as well as group functions such as Valet and Sales Administration. This is a strategic role where you will be responsible for driving performance in the areas of customer satisfaction, sales, profit and quality, inspiring the teams to deliver the highest standard of service to our customers.

• Strategically reviews performance across the assigned dealerships and identifies future trends & opportunities.
• Agrees and implements departmental budgets and dealership objectives, regularly monitoring performance against the budget and addressing any adverse trends with appropriate corrective action.
• Builds and maintains relationships with manufacturers, customers and staff teams by understanding their requirements and exceeding their expectations.
• Monitors the performance of the management team, using key measures and supporting them to manage and coach their respective teams.
• Manages the Portadown site, facilities and equipment, ensuring the highest standard of compliance with respect to the environment, quality and health and safety.
• Works closely with the sales and aftersales departments to help achieve business objectives, including manufacturer and financial targets.
• Drives a continuous improvement culture underpinned by company values, coaching and inspiring teams to exceed targets while delivering outstanding customer care.

• A business leader with a positive and proactive attitude
• Confident communicator who can inspire a team
• Extensive experience of people management and team building
• Extensive knowledge of the motor industry
• Experience in using MS Office packages and dealer management systems (DMS)

• 30 days annual leave (increasing with long‑service)
• Private Health Insurance
• Employee Referral Programme
• Long Service Awards
• Company Events
• Free parking
• Employee Discounts
• Company Car (T&C’s apply)

• Working Hours: Average of 42.5 hours per week, Monday – Friday
• Salary: Competitive market salary (to be discussed)

Referral: GM.

Applications must be submitted by 5.30pm on 20th June 2026.

Shelbourne Motors in Portadown is seeking a General Manager to lead and manage the Toyota dealership and other group functions. You will be responsible for driving performance in customer satisfaction and sales while inspiring your team to achieve the highest service standards.

The ideal candidate is a confident communicator with extensive experience in the motor industry and proven leadership skills. Benefits include 30 days annual leave, private health insurance, and a company car.

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus , alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term Vision : To be the most trusted, customer-centred and sustainable automotive group.

Our mission and values place customer experience, innovation, teamwork and sustainability at the heart of everything we do. We are now seeking to expand our current team with an additional Sales Administrator to join our team in Portadown.

Hours of work: 40 hours per week

Monday - Thursday 8.30am - 5.30pm & Friday 8.30am - 3.00pm

The Role

The purpose of the Sales Administrator is to provide administrative support to the sales team across the Portadown site, ensuring accuracy in the vehicle ordering process. The Sales Administrator will ensure each customer order meets the specified requirements and that the administrative tasks associated with ordering, processing and delivering a vehicle are completed accurately and on time.

Role & Responsibilities.

• Deliver high-quality administrative support to the Sales Team
• Be willing to learn online systems for the completion of new vehicle registrations
• Manage delivery documentation for incoming vehicles
• Support the ordering and sourcing of new vehicles as required
• Maintain accurate records for used car taxation programmes in line with company and legal requirements
• Ensure all DVLA documentation is accurately completed and submitted on time
• Accurately input vehicle orders onto the Manufacturer's system, based on signed customer agreements
• Build excellent relationships with the Sales teams to ensure efficiency in relation to communication and customer service.
• Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
• Collaborate with internal departments to ensure seamless handover and delivery processes

The Person

The ideal candidate will have a proven track record of excellent administration with at least two years sales administrative experience, preferably in the automotive industry.

This role will suit someone with a genuine desire to offer excellent customer service. Given the nature of the job the ability to process information accurately and efficiently is essential. Candidates should demonstrate an ability to communicate effectively with others and have excellent knowledge and experience of Microsoft Office applications. Preference will be given to those applicants with taxing vehicles, working knowledge of Keyloop computer system, deal file and previous experience in the car industry.

Why Shelbourne?

As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isnt limited to;

• 30 days annual leave (increasing with long service)
• Company pension scheme
• Company events
• Staff purchase car scheme (after 6 months)

If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you. To Apply

Online: Upload your CV & submit below

Speak to us in confidence by calling HR Direct Line

Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:
Processing Of Orders Data Entry Excel spreadsheet General Administration Telephone Skills Sales Office Administration Invoice Checking

Benefits:
Pension Fund company events Employee discount 30 days annual leave (increasing with long service Free onsite parking

WHJS1_NI

Centre Principal Toyota & General Manager Portadown

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

At Shelbourne Motors, we are committed to finding individuals who not only have the right skills but who elevate our customer experience and share our passion for innovation, integrity, and service excellence. We ensure that every new team member is a perfect fit for their role. Were not just hiring for today were building for tomorrow, one exceptional hire at a time. We are seeking a driven and commercially astute General Manager to lead and inspire our Portadown site.

The Role

The General Manager will be Centre Principal for Toyota and have overall responsibility for the leadership and management of the assigned dealerships in the Portadown site, Nissan, AutoSelect and Renault as well as group functions such as Valet and Sales Administration. This is a strategic role where you will be responsible for driving performance in the area of customer satisfaction, sales, profit and quality, inspiring the teams to deliver the highest standard of service to our customers. .

Location: Portadown

About you

This role is suited to someone who has substantial experience in leading a team in a large organisation, within the motor-industry. We are looking for someone who has the ability to consistently deliver results as well as motivate teams to reach their full potential.

People

Targets & objectives

Reporting to the COO, you will work closely with the sales and aftersales departments to help achieve business objectives including manufacturer and financial targets. With responsibility for the overall performance of the centre, you will drive a continuous improvement culture underpinned by the company values, coaching and inspiring teams to exceed targets while delivering an outstanding level of customer care.

General duties

• Strategically reviews performance across the assigned dealerships and identifies future trends & opportunities.
• Agrees and implements departmental budgets and assigned dealership objectives, regularly monitoring performance against the budget and addressing any adverse trends with the appropriate corrective action

• Build and maintain relationships with manufacturers, customers and staff teams by understanding their requirements and exceeding their expectations
• Monitors the performance of the management team, using key measures and supporting them to management and coach their respective teams
• Manages the Portadown site, facilities, equipment, ensuring the highest standard of compliance in respect to the environment, quality and health and safety.

Why join us?

With 53 years in business and a strong track record of providing outstanding care this is a unique opportunity to join our Management team at a Group level. Working closely with other managers you will play an integral part in helping the business achieve monthly and quarterly objectives.

What we are looking for

• A business leader with positive and proactive attitude
• Confident communicator who can inspire a team
• Experience in using MS Office Packages
• Experience in working with DMS (Dealer management systems)
• Experience in people management and team building
• Extensive knowledge of the motor industry

Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:
Car Sales Customer Service Customer Care

Benefits:
30 days annual leave Employee Referral Programme Long Service Awards Company Events Free parking Employee Discounts Company Car (T&C's apply)

WHJS1_NI

Sales Manager - Nissan

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term Vision: To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and sustainability at the heart of everything we do. We are now seeking a driven and customer centred Sales Manager to lead our Nissan franchise in Portadown.

The Role

Its more than just a job its a career-defining opportunity to drive success, inspire a talented sales team, and deliver exceptional customer experiences at one of Northern Irelands leading motor retailers

Job Summary
We are seeking a dynamic and results-driven Sales Manager to lead our Nissan sales team and drive revenue growth. The ideal candidate will possess strong leadership skills, a passion for sales management, and the ability to motivate and develop team members. As a Sales Manager, you will be responsible for overseeing sales operations, implementing effective strategies, and ensuring exceptional customer service.

Duties

• Develop and execute strategic sales plans to achieve company objectives.
• Manage and supervise the sales team, providing guidance and support to enhance performance.
• Monitor sales metrics and analyse data to identify trends and areas for improvement.
• Foster a positive team environment that encourages collaboration and high performance.
• Conduct regular training sessions to enhance the skills of team members in sales techniques and product knowledge.
• Communicate effectively with other departments to align sales strategies with overall business goals.
• Build strong relationships with clients to ensure customer satisfaction and loyalty.
• Lead recruitment efforts for new sales staff, ensuring the right talent is brought on board.

Skills

• 2 years proven experience in sales management in an automotive setting is essential.
• Strong leadership abilities with a focus on team management and development.
• Excellent organisational skills to manage multiple priorities effectively.
• Ability to communicate clearly and persuasively with diverse audiences.

• Experience in supervising teams and fostering a collaborative work environment is crucial.

Why Shelbourne?

As one of the fastest growing motor retailers in Northern Ireland we offer a competitive package for this role which will include but isnt limited to;

• 42 days annual leave (increasing with long service)
• Company pension scheme
• Industry leading performance pay plan
• Company events
• Staff purchase car scheme (after 6 months)

If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.To Apply

Online: Upload your CV & submit below

Speak to us in confidence by calling HR Direct Line

Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:
Driving Licence Coaching And Mentoring Performance Management Team Leadership Cost Control Customer Support Customer Service

Benefits:
Employee Social Events Long Service Awards 30 days Annual leave Bonus Industry leading performance pay plan Onsite parking Company Vehicle

WHJS1_NI

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus , alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term Vision : To be the most trusted, customer-centred and sustainable automotive group. Our mission and values place customer experience, innovation, teamwork and sustainability at the heart of everything we do. We are now seeking an ambitious, customer centred Car Sales Executive to join our fantastic AutoSelect sales team.

Competitive basic salary with an opportunity to earn an uncapped salary of £50,000.

Location: Portadown Premises

Hours of work:

• Monday 8.45am-5.30pm
• Tuesday 8.45am-5.30pm / 8.00pm (one late night to 8.00pm on Tuesday or Thursday)
• Wednesday 8.45am-5.30pm
• Thursday 8.45am-5.30pm / 8.00pm (one late night to 8.00pm on Tuesday or Thursday)
• Friday 8.45am-5.30pm

Plus alternate Saturday 9.00am-3.00pm

In respect of working Saturday 9.00am - 3.00pm you will be entitled to one day off (time in lieu TIL) to be taken in the following month.

The Role

As a Car Sales Executive you will be responsible for ensuring that the excellent customer service we provide is offered consistently and that the needs of our customers are listened to and delivered upon in the most professional and enthusiastic manner possible. From initial enquiry right through to customer delivery you will be the point of contact for our customer keeping them up to date & following up accordingly in line with the sales processes.

While continually offering an outstanding level of service you will ensure that you are achieving your targets & penetrating opportunities in used vehicle sales, finance, insurance, paint protection & accessories.

Experience & Skills

Ideally you will have a minimum of two years car sales experience and one years customer service / sales experience gained in a retail environment eg. vehicle sales, furniture, electronics or mobile phones. Excellent IT skills are essential in order to carry out the necessary administration within this role. The ability to follow process accurately is essential in order to be successful in this role. You must also hold a clean valid driving licence.

If you have what it takes to join a proactive professional dealership, we would like to hear from you.

Shelbourne Motors is an Equal Opportunities Employer.

Skills:
Car Sales Customer Service Customer Care

Benefits:
Employee Referral Programme Long Service Awards Company Events Free parking Employee Discounts Company Car (T&C's apply) 42 days Annual Leave

WHJS1_NI

Shelbourne Motors is a leading automotive group in Northern Ireland.

Hours of work: Two shift patterns are available:

• Shift 1: Monday - Friday 8:30am - 5:00pm plus Saturday 9:00am - 1:00pm (one in every 4)
• Shift 2: Monday - Friday 9:00am - 5:30pm plus Saturday 9:00am - 1:00pm (one in every 4)

As a Diagnostic Technician, you will be responsible for accurately diagnosing and repairing a wide range of mechanical and electrical faults on customers’ cars. You must ensure a fantastic standard of work and aim for a first‑time fix every time. This position offers ongoing training and the opportunity to develop skills in the Nissan environment.

• Inspect vehicle engines and mechanical/electrical components and diagnose issues accurately using computer‑based diagnostic equipment.
• Repair or replace broken or defective parts and confirm that defects have been resolved.
• Train other team members in various diagnostic and repair methods.
• Liaise with the Nissan vehicle manufacturer and customers to communicate faults and required repairs.
• Record test results and findings, maintaining records to manufacturer requirements.
• Assist in workshop planning and pre‑diagnosis of vehicle faults, including speculative ordering of parts to ensure first‑time fixes.
• Road‑test vehicles to verify repairs.

• Minimum Light Vehicle Maintenance Level 3 and proven experience with a leading vehicle manufacturer, achieving Diagnostic Level.
• Ability to work efficiently both as part of a team and independently.
• Ability to follow checklists and ensure all procedures are completed.
• High accuracy and attention to detail.
• Good listening skills and the ability to follow instructions.
• Strong organisational skills.
• Excellent communication skills to liaise with manufacturers and customers.
• Understanding of great customer service.
• Full UK driving licence.

• 30 days annual leave (increasing with length of service)
• Company pension scheme
• Employer pension contributions
• Staff preferential vehicle purchase schemes
• Free employer car parking

Shelbourne Motors Limited is an equal opportunities employer.

Salary competitive + OTE monthly bonus.

Shelbourne Motors is seeking a Diagnostic Technician in Portadown, Northern Ireland. The role involves diagnosing and repairing mechanical and electrical faults on customer vehicles, ensuring a first-time fix and excellent standards of work. The position offers ongoing training within the Nissan environment, competitive salary with OTE bonuses, and various employee benefits including a pension scheme.

Essential qualifications include Light Vehicle Maintenance Level 3 and the ability to communicate effectively with customers and manufacturers. Candidates must possess good teamwork and attention to detail.