46 jobs in University of Leicester

As part of the College Professional Services management team, you will be responsible for the operational planning, management and delivery of student-engagement processes for all taught students in the College.

This includes: management of engagement, attendance and casework processes; oversight of service delivery and team performance; provision of advice and guidance on engagement policies; and line management of Student Engagement Team Leaders, Administrators and Assistants.

Reporting to and working closely with the College Student Experience Manager, you will support the delivery of the College’s student-experience strategy through the effective management of engagement processes. You will work collaboratively with counterparts across other Colleges and key teams in Student and Academic Services to review, develop and embed engagement systems that support a diverse and inclusive student community, including on-campus, distance-learning, apprenticeship and partnership provision.

We are looking for a candidate with a proven understanding of the student lifecycle and associated support processes, gained through work in higher education or another complex, regulated environment. The successful candidate will be experienced in interpreting and applying regulations, policies and procedures, and in providing clear, accurate advice to others to ensure compliance in student engagement processes.

The role requires experience of managing records in large-scale databases or student record systems, with a focus on accuracy, compliance and data quality. Experience of working with complex IT systems, such as enquiry management or student record systems, to manage workflows and analyse outcomes is essential. You will be able to use digital tools and data analysis methods, including spreadsheets, dashboards and databases, to monitor performance, interpret data and inform decision-making, with the ability to translate analysis into practical improvements.

The role requires effective collaboration with academic and professional services colleagues, and the ability to build and maintain productive working relationships. Experience of line management or staff supervision, including allocating work and supporting staff development, is required.

Leicester is a leading University committed to international excellence, world-changing research and high quality, inspirational teaching. We change lives through the education we offer and the research we undertake. As an HR division, we play a vital role in helping to value, nurture and celebrate our people to ensure we are all Citizens of Change.

Working on a hybrid basis with a minimum of three days a week on campus, you will play a key role in the delivery and success of the HR People Strategy 5-year delivery plan. This delivery plan underpins the University’s three strategic themes of Research-inspired Education, World-changing Research and Our Citizens as well as the annual planning process. You will advise, coach, influence and challenge senior stakeholders on significant HR issues and proactively influence a climate of change and alignment of schools/departments to the University’s strategic aims.

Supported by a team of Senior HR Advisers, you will also be responsible for the delivery of a comprehensive and effective HR service to Professional Services Divisions and for the provision of high quality, business focused and strategic level advice. This will include providing extensive guidance and support to the Heads of Divisions and their senior management team.

You will be a Chartered Member of the CIPD, educated to degree level (or equivalent) and demonstrate substantial experience of managing and implementing significant change projects and transformative processes. You will have experience of leading strategic and operational HR matters in a unionised environment within a large complex organisation.

HR Business Partner (Professional Services) Leicester, UK

The University is seeking to appoint a Director of Operations for the College of Life Sciences. As Director of Operations, you will lead and direct the development and operation of all professional services in the College, ensuring that the services support the academic activities of the College effectively.

The College of Life Sciences has approximately 4,000 students, with 1034 staff in teaching and/or research roles, and 286 professional service staff. You are responsible for the delivery of all College strategic and operational planning, resource allocation, and financial management. You are accountable for all the College’s risk management and business continuity planning frameworks. As a member of the College Leadership Team, you will work in partnership with academic colleagues to develop the teaching, research and enterprise strategies of the College, and will be responsible for overall good governance of the College, ensuring that the College is working in line with University strategy and policy at all times. As a member of the Registrar and Secretary’s Leadership Team, you represent the College’s interests, ensure integration with wider University developments, and contribute at a strategic level to the development and operation of the University’s professional services. You will lead strategic cross-cutting institutional development projects, working with internal and external stakeholders as required.

University of Leicester is seeking an Operations Administrator in Leicester, UK. You will support day-to-day operations across a School, delivering high-quality customer service and acting as a liaison with IT, Estates, HR, Finance and Student Services.

The role includes recruitment support, facilities coordination, and contributing to continuous improvement. Applicants should have substantial administrative experience in a busy environment, excellent organisational and IT skills (Microsoft

Operations Administrator – Leicester, UK

As an Operations Administrator, you will play a pivotal role in supporting the effective day-to-day running of a College or School within the University of Leicester. You will deliver a high-quality customer service experience while acting as a key liaison between the School and central Professional Services functions such as IT, Estates, Human Resources, Finance and Student and Academic Services. Working collaboratively across the Operations team, you will contribute to the smooth delivery of operational processes and cross-functional objectives, ensuring that staff, students and visitors receive an efficient and professional service.

This varied role will see you supporting recruitment and onboarding processes, coordinating space and facilities management, and taking responsibility for local health and safety activities, including acting as a Building Safety Officer and Fire Warden where required. You will also lead on departmental IT coordination, maintain accurate records and systems, and provide administrative support for committees and meetings. With a focus on continuous improvement, you will proactively identify opportunities to enhance processes and work closely with colleagues across the University to support operational effectiveness and the delivery of institutional priorities.

You will have substantial administrative experience gained in a busy, customer-focused environment, along with excellent organisational and IT skills, including confident use of Microsoft Office. Educated to A level standard or equivalent experience, you will be able to manage competing priorities, work independently, and respond effectively to changing demands while maintaining a high level of accuracy and attention to detail. Your ability to communicate clearly and professionally with a wide range of stakeholders will be essential, as will your experience of maintaining systems, handling confidential information and supporting multi-functional teams.

You will be a proactive and adaptable team player with a positive, solution-focused approach to your work. Strong problem-solving skills, the ability to take initiative and a commitment to continuous improvement will enable you to contribute to the enhancement of operational processes. With a collaborative mindset, you will build effective working relationships across the University and support colleagues to deliver shared objectives, helping to maintain a responsive and effective Professional Services environment.

University of Leicester is seeking a Help Desk Operator to be the first point of contact for residents, delivering a friendly, efficient service while supporting a safe, welcoming environment on campus. You will engage with students, staff and parents from arrivals through day-to-day support, working with multiple teams to resolve queries quickly.

You will thrive in a busy setting, be well organised and adaptable, and contribute to continuous improvement within a supportive, collaborative team.

About the role

Join our award-winning accommodation team at the university of Leicester and play a key role at the heart of a vibrant residential community. As a Help Desk Operator, you will be the first point of contact for residents, delivering a friendly and efficient service while supporting a safe and welcoming environment. You will work closely with a wide range of teams, building strong community links to ensure issues are resolved quickly and residents feel supported throughout their stay. This is a varied role offering real engagement with our students, staff and parents from arrivals through to day-to-day support. We offer a generous benefits package, including development opportunities, wellbeing support and the chance to be part of an inclusive, collaborative workplace where your contribution is valued and recognised. There are three 12-month full time fixed term contracts available, at 35 hours per week.

We are looking for a confident, customer-focused professional with a passion for delivering outstanding service at every interaction. Calm, approachable and solutions-driven, you thrive in a fast-paced environment where no two days are the same. A team player, you enjoy working collaboratively, building strong relationships with colleagues, residents and partners to resolve queries quickly and effectively. With excellent communication skills and a proactive mindset, you take pride in going the extra mile to ensure a positive experience. You will be well organised and adaptable, you can manage competing priorities while maintaining a welcoming and professional presence. Whether supporting face-to-face, by phone or email, you are committed to high standards and continuous improvement, and value being part of a supportive team that works together to deliver exceptional results.

The University of Leicester College of Science and Engineering is seeking a proactive Student Engagement Operations Manager to lead the planning, management and delivery of engagement processes for all taught students.

You will oversee engagement, attendance and casework, report on service delivery, line-manage the Student Engagement Team Leaders and Administrators, and collaborate across Colleges to embed inclusive engagement systems for on-campus, distance-learning and partnerships.

School/Division: College of Science and Engineering

Vacancy terms: Full-time or job share, permanent

Salary details: Grade 7 - £39,906 to £46,069 per annum, pro-rata if part-time

Advert closes midnight on: 28 Jul 2026

As part of the College Professional Services management team, you will be responsible for the operational planning, management and delivery of student‑engagement processes for all taught students in the College.

This includes: management of engagement, attendance and casework processes; oversight of service delivery and team performance; provision of advice and guidance on engagement policies; and line management of Student Engagement Team Leaders, Administrators and Assistants.

Reporting to and working closely with the College Student Experience Manager, you will support the delivery of the College’s student‑experience strategy through the effective management of engagement processes. You will work collaboratively with counterparts across other Colleges and key teams in Student and Academic Services to review, develop and embed engagement systems that support a diverse and inclusive student community, including on‑campus, distance‑learning, apprenticeship and partnership provision.

We are looking for a candidate with a proven understanding of the student lifecycle and associated support processes, gained through work in higher education or another complex, regulated environment. The successful candidate will be experienced in interpreting and applying regulations, policies and procedures, and in providing clear, accurate advice to others to ensure compliance in student engagement processes.

The role requires experience of managing records in large-scale databases or student record systems, with a focus on accuracy, compliance and data quality. Experience of working with complex IT systems, such as enquiry management or student record systems, to manage workflows and analyse outcomes is essential. You will be able to use digital tools and data analysis methods, including spreadsheets, dashboards and databases, to monitor performance, interpret data and inform decision‑making, with the ability to translate analysis into practical improvements.

The role requires effective collaboration with academic and professional services colleagues, and the ability to build and maintain productive working relationships. Experience of line management or staff supervision, including allocating work and supporting staff development, is required.