18 jobs in Waste Investigations Support & Enforcement Ltd

Operational Support Team - Administrator

St Helens Waste Investigations Support & Enforcement Ltd

Posted 1 day ago

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Job Description

Operational Support Team - Administrator

Based at our Head Office in St Helens, Merseyside, WA9 1UA

£13.45 per hour, Monday - Friday, 45 hours per week, 9 hours per day (Occasional Saturday)

About us

Waste Investigations Support & Enforcement (WISE) is a leading provider of enforcement services, partnering with Local Authorities across the UK to tackle environmental offences including littering, fly-tipping, dog fouling , and anti-social behaviour . Our use of advanced technology, in-depth legal knowledge (PACE legislation), and decades of experience makes us one of the most trusted suppliers in the industry.

Main Purpose of the Role

As an Operational Support Team Administrator , you will be working within a busy office environment dealing with multiple projects in which you will receive extensive training by experienced members of the team. You will be speaking with customers on the telephone, who at times may be irate. You will be answering e‑mail queries, working closely with our many clients and taking accountability for your own work.

What You’ll Do
  • Use strong customer service skills to handle inbound telephone queries
  • Respond to client emails regarding complaints or requests for further information
  • Use state-of-the-art systems to quality‑assure Fixed Penalty Notices (FPNs)
  • Audit body‑worn camera footage to support enforcement accuracy
  • Compile and quality‑check prosecution packs for submission to legal teams
  • Work regularly with Microsoft Office (Excel, Outlook, Word) to complete daily tasks
  • Communicate with on‑the‑ground Enforcement Officers who may need assistance
  • Update and maintain a daily 'hot spot' sheet highlighting problem areas (e.g. littering, dog fouling, fly tipping)
  • Take ownership of assigned contracts, including:
    • Answering emails professionally and promptly
    • Handling customer representations within 10 working days
    • Managing queries with a high level of accuracy and attention to detail
What We’re Looking For
  • Excellent communication skills and the ability to remain calm and professional under pressure
  • Resilient and confident when interacting with the public, including in demanding situations
  • Ability to work independently using initiative, as well as thrive in a team environment
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Strong multitasking skills and the ability to manage your own workload
  • Clear and concise written communication skills
  • Awareness or understanding of commercial waste disposal processes and related legislation

Ability to commute/relocate:

  • St Helens, WA9 1UA: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer Service: 1 year (required)
  • IT skills: 2 years (required)

This is a full‑time role, whereby you will be required to work 5 days out of 7 at a total of 45 hours per week. You may be required to work the occasional Saturday, however you will receive a rest day mid‑week to compensate for this and ample notice.

The successful candidate will be paid £13.45 per hour, access to 28 day's annual leave (including bank holidays) and be part of one of the fastest growing companies within this industry!

Please note: All successful candidates will be vetted accordingly, so it is imperative you are co‑operative during the screening process to avoid any delays.

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Environmental Support & Enforcement Officer

Birmingham Waste Investigations Support & Enforcement Ltd

Posted 9 days ago

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Job Description

Location: Birmingham City Council
Pay rate: £14.25 per hour
Hours: Full-time, 40 hours per week (including occasional weekends)

About the Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers . This is a front-line, on-the-ground role where you’ll spend your working day on foot patrol , identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly‑tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life A typical shift will involve:
  • Starting your day by heading out on foot patrol across busy town centres, high‑footfall areas and residential streets
  • Observing public behaviour and identifying offences such as littering, dog fouling and fly‑tipping
  • Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
  • Educating members of the public on their environmental responsibilities
  • Accurately recording evidence, statements and reports using provided systems
  • Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For
  • Strong communication skills and a confident, professional manner
  • Resilience and the ability to handle challenging conversations calmly
  • Comfortable working outdoors in all weather conditions
  • Basic IT skills (report writing)
  • Reliable, proactive and detail-focused
  • Ability to work independently and follow procedures
  • A driving licence is preferred but not essential
What We Offer
  • £14.25 per hour, full-time permanent contract
  • 40 hours per week, Monday–Sunday shifts between 8am–6pm
  • 28 days annual leave (including bank holidays)
  • Pension scheme
  • Full uniform and training provided
  • Overtime opportunities
  • Recognition schemes and progression opportunities
Next Steps

If you’re looking for a role with real responsibility, real impact and no desk‑bound routine, apply today and help us keep Birmingham clean, safe and enjoyable for everyone.

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Environmental Support & Enforcement Officer

Liverpool Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Location: Liverpool City Council
Pay rate: £13.50 per hour
Hours: Full-time, 40 hours per week (Mon-Fri)

About the Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers . This is a front-line, on-the-ground role where you’ll spend your working day on foot patrol , identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life A typical shift will involve:
  • Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
  • Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
  • Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
  • Educating members of the public on their environmental responsibilities
  • Accurately recording evidence, statements and reports using provided systems
  • Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For
  • Strong communication skills and a confident, professional manner
  • Resilience and the ability to handle challenging conversations calmly
  • Comfortable working outdoors in all weather conditions
  • Basic IT skills (report writing)
  • Reliable, proactive and detail-focusedAbility to work independently and follow procedures
  • A driving licence is preferred but not essential
What We Offer
  • £13.50 per hour, full-time permanent contract
  • 40 hours per week, Monday–Friday shifts between 8am–6pm
  • 28 days annual leave (including bank holidays)
  • Pension scheme
  • Full uniform and training provided
  • Overtime opportunities
  • Recognition schemes and progression opportunities

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Environmental Support & Enforcement Officer

Broxtowe Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Location:

Location: Broxtowe Council
Pay rate: £13.45per hour
Hours: Full-time, 40 hours per week (including occasional weekends)

About the Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers . This is a front‑line, on‑the‑ground role where you’ll spend your working day on foot patrol , identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly‑tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

  • Starting your day by heading out on foot patrol across busy town centres, high‑footfall areas and residential streets
  • Observing public behaviour and identifying offences such as littering, dog fouling and fly‑tipping
  • Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
  • Educating members of the public on their environmental responsibilities
  • Accurately recording evidence, statements and reports using provided systems
  • Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For
  • Strong communication skills and a confident, professional manner
  • Resilience and the ability to handle challenging conversations calmly
  • Comfortable working outdoors in all weather conditions
  • Basic IT skills (report writing)
  • Reliable, proactive and detail‑focused
  • Ability to work independently and follow procedures
  • A driving licence is preferred but not essential
What We Offer
  • £13.45per hour, full‑time permanent contract
  • 40 hours per week, Monday–Sunday shifts between 8am–6pm
  • 28 days annual leave (including bank holidays)
  • Pension scheme
  • Full uniform and training provided
  • Overtime opportunities
  • Recognition schemes and progression opportunities
Next Steps

If you’re looking for a role with real responsibility, real impact and no desk‑bound routine, apply today and help us keep Broxtowe clean, safe and enjoyable for everyone.

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Frontline Outdoor Environmental Enforcement Officer

Barnsley Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Waste Investigations Support & Enforcement Ltd is hiring Environmental Enforcement Officers in Barnsley. In this outdoor role, you will conduct foot patrols, identify environmental offences, and issue Fixed Penalty Notices to promote community responsibility.

Ideal candidates will have strong communication skills and resilience, enjoying independent work while contributing to local environmental cleanliness. A full-time contract with competitive pay and benefits is offered.

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Environmental Support & Enforcement Officer

Barnsley Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Location: Barnsley Council
Pay rate: £13.45 per hour
Hours: Full-time, 40 hours per week (including occasional weekends)

About the Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers . This is a front-line, on-the-ground role where you’ll spend your working day on foot patrol , identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life

A typical shift will involve:

  • Starting your day by heading out on foot patrol across busy town centres, high-footfall areas and residential streets
  • Observing public behaviour and identifying offences such as littering, dog fouling and fly-tipping
  • Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
  • Educating members of the public on their environmental responsibilities
  • Accurately recording evidence, statements and reports using provided systems
  • Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For
  • Strong communication skills and a confident, professional manner
  • Resilience and the ability to handle challenging conversations calmly
  • Comfortable working outdoors in all weather conditions
  • Basic IT skills (report writing)
  • Reliable, proactive and detail-focused
  • Ability to work independently and follow procedures
  • A driving licence is preferred but not essential
What We Offer
  • £13.45 per hour, full-time permanent contract
  • 40 hours per week, Monday–Sunday shifts between 8am–6pm
  • 28 days annual leave (including bank holidays)
  • Pension scheme
  • Full uniform and training provided
  • Overtime opportunities
  • Recognition schemes and progression opportunities
Next Steps

If you’re looking for a role with real responsibility, real impact and no desk-bound routine, apply today and help us keep Barnsley clean, safe and enjoyable for everyone.

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Environmental Support & Enforcement Officer

Grimsby Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Location: North East LincolnshireCouncil

Pay rate: £13.45per hour

Hours: Full-time, 40 hours per week (including occasional weekends)

About the Role

We’re recruiting confident, professional individuals to join our team as Environmental Enforcement Officers . This is a front-line, on-the-ground role where you’ll spend your working day on foot patrol , identifying environmental offences and issuing Fixed Penalty Notices (FPNs) to members of the public.

This role is ideal for someone who enjoys being outdoors, working independently, and making a visible difference to local communities.

About Us

Waste Investigations Support & Enforcement (WISE) works in partnership with Local Authorities across the UK to tackle environmental crime, including littering, fly-tipping, dog fouling and duty of care offences. Using industry expertise, trained officers and modern technology, we deliver visible, fair and effective enforcement that helps keep boroughs clean and safe.

A Day in the Life A typical shift will involve:
  • Starting your day by heading out on foot patrol across busy town centres, high‑footfall areas and residential streets
  • Observing public behaviour and identifying offences such as littering, dog fouling and fly‑tipping
  • Approaching offenders confidently and professionally to explain the offence and issue Fixed Penalty Notices
  • Educating members of the public on their environmental responsibilities
  • Accurately recording evidence, statements and reports using provided systems
  • Working independently while remaining supported by a wider enforcement team and management

You’ll be outdoors for most of your shift and regularly engaging with the public, so confidence, resilience and professionalism are key.

What We’re Looking For
  • Strong communication skills and a confident, professional manner
  • Resilience and the ability to handle challenging conversations calmly
  • Comfortable working outdoors in all weather conditions
  • Basic IT skills (report writing)
  • Reliable, proactive and detail‑focused
  • Ability to work independently and follow procedures
  • A driving licence is preferred but not essential
What We Offer
  • £13.45per hour, full‑time permanent contract
  • 40 hours per week, Monday–Sunday shifts between 8am–6pm
  • 28 days annual leave (including bank holidays)
  • Pension scheme
  • Full uniform and training provided
  • Overtime opportunities
  • Recognition schemes and progression opportunities
Next Steps

If you’re looking for a role with real responsibility, real impact and no desk‑bound routine, apply today and help us keep Grimsby clean, safe and enjoyable for everyone.

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Outdoor Environmental Enforcement Officer

Dudley Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Waste Investigations Support & Enforcement Ltd in Dudley is seeking confident individuals for the role of Environmental Enforcement Officer. The position involves outdoor foot patrols to identify and address environmental crimes, including littering and dog fouling. Ideal candidates will have strong communication skills and be comfortable engaging with the public.

This full-time role offers a pay rate of £13.45 per hour, 40 hours per week, and benefits such as 28 days annual leave, pension scheme, and training. Join us to help keep Dudley clean and safe!

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Front‑Line Environmental Enforcement Officer (Outdoor Patrols)

Worksop Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Waste Investigations Support & Enforcement Ltd is looking for Environmental Enforcement Officers in Worksop. This full-time role offers £13.35 per hour and involves outdoor foot patrols to identify and address environmental offences.

Successful candidates will enjoy working independently, making a visible impact in their community, and must possess strong communication skills and resilience to handle challenging situations.

The position includes a full uniform, training, and opportunities for career progression.

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Frontline Environmental Enforcement Officer (Foot Patrol)

Grimsby Waste Investigations Support & Enforcement Ltd

Posted 13 days ago

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Job Description

Waste Investigations Support & Enforcement Ltd is seeking confident Environmental Enforcement Officers to conduct foot patrols in Grimsby. This role involves identifying environmental offences and issuing Fixed Penalty Notices effectively. Applicants should possess strong communication skills, resilience, and a professional manner while working outdoors in various conditions.

The position offers £13.45 per hour, full-time hours, 28 days of annual leave, pension scheme, and training. If you're eager to make a difference in the community, apply today!

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