171 jobs in Yorkshire Water

Yorkshire Water is looking for a Metered Customer Service Advisor for a fixed term of 23 months. The role involves accurately reading water meters, investigating consumption issues, and providing excellent customer service across the Goole area.

The ideal candidate should be comfortable working outdoors and have a full driving license. Competitive salary and benefits include up to £34,930, a company van, and various incentives.

Yorkshire Water is looking for a Partnership Engagement Lead to join their River Resilience team. This role is critical for improving service delivery and engaging with local communities across Yorkshire.

You will be responsible for developing and delivering engagement strategies, coordinating communications, and supporting collaborative initiatives. The position offers a competitive salary between £38,456 and £48,080, hybrid working options, and various benefits including a pension scheme and annual bonus.

Join us to make a difference and help Yorkshire Water deliver excellent service for its customers!

Yorkshire Water is seeking a Process Safety Specialist to join our Process Safety Team in Leeds. You will provide expert guidance to ensure major accident hazards are identified and risks are managed effectively.

The role offers a competitive salary from £65,000, with flexible hybrid working and a comprehensive benefits package including health care, pension contributions, and annual leave.

Yorkshire Water is looking for a Project Development Manager to join the Energy Team, focusing on renewable energy projects. The role offers hybrid working arrangements starting in Bradford and moving to Leeds Valley Park by 2026.

Key responsibilities include identifying energy sector opportunities, engaging stakeholders, and developing a waste heat strategy. Candidates should have at least 3 years of related experience and be knowledgeable about contracting in regulated environments. Competitive salary package with various benefits is offered.

Metered Customer Service Advisor – Fixed Term Contract 23 months

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• Competitive salary, depending on experience £27,166 - £34,930.
• A Company van.
• Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year).
• Attractive pension scheme (Currently up to 12% company contribution).
• Development opportunities in line with the Metered Customer Service Advisor progression plan.
• 25 days annual leave plus bank holidays - plus an extra wellness day!
• Life assurance cover of 4 times pensionable salary.
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme.
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Located across East Yorkshire Goole area - To be considered for this role you should live within a reasonable commutable distance to this role location.

Work type : 37 hours per week, Monday – Friday – FTC for 23 months.

We have an exciting opportunity for a Metered Customer Service Advisor to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.

Yorkshire Water are currently recruiting a Metered Customer Service Advisor who will ensure domestic and commercial water meters are read accurately and timely and to provide, wherever practicable, immediate resolution of metering issues, whilst ensuring the delivery of excellent customer service.

• Locate external meter chambers/enter customer's premises, e.g. homes, factories, schools etc. on a cyclical basis to accurately record water meter readings.
• Ensure regular maintenance of meter reading rounds and location notes to agreed standards.
• Attend customer appointments to carry out basic investigations into high and low consumption and take appropriate action.
• Carry out ad hoc meter readings as required, e.g. checks and final reads.
• Identify and replace damaged meters where possible and in line with trained level of capability.
• Identify street furniture defects and undertake remedial action as appropriate.
• Ensure compliance with Health and Safety legislation and adherence to accident management procedures.
• Work as part of the team to deliver excellent performance by understanding how their individual performance links into achieving the team's wider objectives.
• Take personal responsibility for yourself and also others with respect to health and safety, risk management and control of work to ensure compliance with the YW Safety Policy.
• Demonstrate relentless drive, energy and determination to deliver sustainable outperformance for YW that rigorously achieves our vision to be clearly the best against demanding competitive industry benchmarks.
• Demonstrate financial awareness when making day to day business decisions.

• This is an outdoors role so you must be comfortable working in all weathers and terrains.
• You will be carrying out a range of manual handling duties including heavy lifting of manhole covers.
• Experience of understanding where your role fits within a business plan and then developing ways to deliver the outputs.
• Full Driving Licence with less than 6 points.
• IT skills - Competent using MS Office applications and ability to quickly adapt to new systems.
• Experience of working independently.
• Experience of working in a Customer service environment.

• Understanding of household plumbing and water distribution.
• Experience of delivering against challenging business targets.
• Previous experience in a commercially orientated and / or regulated environment.
• Previous experience gained within the water or waste water sectors or within the broader utilities, process or manufacturing industry sectors.

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy!

If you have experience in Customer Service and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

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Hello! Thanks for stopping by. Let us tell you why you’ll love working with us here at Yorkshire Water:

Competitive Salary: 3b, Starting at £56,430, to £67,310 based on experience

Annual Bonus: Up to 15% of salary based on company performance.

Fantastic Benefits: Enjoy a generous pension scheme with up to 12% employer contribution, 25 days of annual leave plus bank holidays (and an additional 2 wellness days), £6,000 annual car allowance, life assurance cover, private health care and other optional benefits like critical illness insurance, dental insurance, and gym membership discounts.

Flexible Work Arrangements: Our hybrid working model allows you to balance office and home working, giving you the flexibility you need. Our office is based in Bradford (moving to a site in Leeds later this Summer), and we try to get there a couple of days of week to collaborate.

Career Growth: Take advantage of our training and development opportunities to advance your career.

Location: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in Summer 2026, so you’ll be based there in the future. We have a hybrid working arrangement in place, a mix of office and home working, and travel around the UK from time to time.

Work type: Permanent, working full time 37 hours per week, Monday – Friday. Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options where we can, to help you make the best of both your work and home life. We know that juggling carer responsibilities or getting that ideal work/life balance isn't always easy!

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow, 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

We have an opportunity for a Senior Innovation Lead to join the Innovation team at Yorkshire Water. We're looking for curious minds who are passionate about innovation and eager to make a difference. So, are you ready to make a real impact and shape the future? Join our dynamic team and help us provide the best possible service to our customers while protecting the environment.

As a Senior Innovation Lead , you'll be at the forefront of our efforts to enhance Yorkshire Water's performance for Customers and the Environment, through cutting edge research, and development of new and innovative solutions and ways of working.

• Leading on the identification and delivery of large-scale transformational innovations to solve company and sector wide challenges
• Collaborating with a complex array of internal and external stakeholders, to align people around a vision for change
• Influencing Senior Leaders, to ensure innovation has the greatest chance of making a meaningful difference
• Leading bid development, and aligning with funding needs to leverage maximum value for our Customers

• Experience of leading Innovation in complex settings
• A passion for innovation and finding new ways to do things.
• Strong communication skills and the ability to build relationships.
• A positive attitude and a growth mindset
• The ability to communicate and influence stakeholders of all levels

If you're excited about the challenge and want to be part of a forward-thinking team, apply today and discover what a career with Yorkshire Water can offer you

All roles are subject to a medical questionnaire, and further medicals when required.

We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.

We may close this campaign as soon as a suitable candidate is found. We therefore advise that you complete and submit your application as soon as possible.

Pre-employment checks are required, including a Basic Disclosure Check conducted by a third‑party company prior to commencement. Depending on the role, additional security vetting may be required. All roles are subject to medical screening and further medicals may be required.

Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

We offer a salary from £27,789 - £34,392 per annum dependant on experience.

• Structured development opportunities in line with the Resource & Asset Planner progression plan
• Annual performance related bonus
• Attractive pension scheme (up to 12% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays – plus an extra wellness day!
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more!

Where I’d work: This role will initially be based in Bradford but we’re moving our office to Leeds Valley Park in Summer 2026, so you’ll be based there in the future, with a hybrid working arrangement in place, a mix of office and home working. We work 3 x days in the office per week.

Work type: We have 4 x opportunities available, these are fixed term positions for 12 x months, working full time. You will be expected to work 37 hours per week within a working window of 6:00am-9:00pm Monday to Friday and also some weekends, which you will receive days off during the week.

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.

You will plan and manage the efficient and compliant allocation of Service Delivery resources using a range of corporate systems and procedures. You will also manage orders for chemicals for our wastewater sites.

• Manage the day to day resource plan of field operations and allocate and monitor internal/external resource to meet workload priorities using work management systems (WMS) for both cyclical and reactive jobs for field based staff.
• Prioritise the work basket to meet commitments and job performance requirements.
• Provide single point of contact for customers, giving information on job progression or where necessary closing the loop.
• Identify potential incidents, co-ordinate initial response and ensure all relevant parties are aware.
• Liaise with process optimisers to ensure optimum day to day performance of assets, particularly in regards monitoring all alarms and ensure responsibility for the resolution of the alarm, including raising work to cover anything required.
• Administer and use various bespoke company databases to update current records and produce reports as requested.
• Provide day to day responsibility for management and reporting of the Lone Worker system.

• Previous experience of managing customers and progressing an issue to resolution
• Previous scheduling or planning experience
• Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
• You will have strong communication skills and maintain effective relationships, as your role will involve day to day liaison with a wide range of internal teams and external contractors.
• You will be able to demonstrate the ability to work in a team and under your own initiative.
• Planning ability - identifying priorities and actions to assist in delivering results
• Ability to meet strict deadlines and maintain flexibility
• Able to troubleshoot and investigate reporting anomalies, with strong attention to detail
• Excellent IT skills with the ability to develop and deploy reporting requirements necessary to support customers and Yorkshire Water

If you’re an experienced customer service/planning & scheduling professional and want to help us deliver exceptional service for our customers whilst protecting the environment, then apply today to find out what a career with Yorkshire Water can offer for you.

Please upload an up-to-date copy of your CV along with a cover statement outlining your relevant experience for the role.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.