What Capita Jobs are in Wallasey?

Capita is seeking an Implementation Consultant Level 3 (Configuration) to ensure the successful delivery of transition projects within a controlled environment. This role involves gathering client requirements, managing configurations, and leading implementation projects.

The ideal candidate should have strong knowledge of UK pensions, excellent MS Excel skills, and experience in mentoring teams. Capita offers a supportive work environment and competitive benefits.

Job Title

Implementation Consultant Level 3 (Configuration)

We are now looking for Implementation Consultants to join our team to ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.

• Gathering and interpreting client requirements and processes, and translating these into system solutions
• Managing system configuration activities and quality
• Delivering calculation automation
• Leading client implementation projects
• Facilitating internal and external system training, and providing appropriate documentation
• Troubleshooting and resolving client queries and issues
• Mentoring and coaching Implementation Analysts
• Conducting system configuration and testing quality control activities
• Supporting the technical development of our technology platforms through participation in analysis and design, and specification production for new and/or enhanced developments
• Undertaking system configuration and checking
• Undertaking data analysis activities and checking
• Undertaking project management activities including risk and issue identification and mitigation

• Able to lead on projects and experience of managing/mentoring a team
• UK Pension background: detailed understanding and ability to explain the difference between DB, DC, CARE and Annuities, how they are administered and a full understanding of system & process implications
• Is able to explain pension member records and their set up
• The relationships between members, Trustees, schemes, actuaries, funds and investments
• Different types of Pension Schemes
• Different types of member status' and applicable calculations for each
• Describe the regulatory bodies and their roles in this sector
• Demonstrate knowledge of system set up and use of parameters
• Able to demonstrate capability and knowledge of pension/employee benefit technology platforms
• Strong MS Excel skills, able to draft an automated excel calculator with basic formula; ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling), lookups, control totals, IF and nested IF statements and formatting of cells to specific guidelines
• Good MS Access
• Ability to understand requirements and able to produce specifications

• Company matched pension
• Life assurance
• 15 weeks’ fully paid maternity, adoption and shared parental leave
• Paternity pay of two weeks
• Plenty more!

At Capita, we’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email   or call 07784  and we’ll get back to you to discuss.

Home‑Based – GBR, United Kingdom

Full time

Permanent

£31,650 + Company Car or Car Allowance | Flexible Schedule

Join us as a Field Officer and play a key role in supporting local communities. You'll visit customers at their homes, discuss TV licence requirements, explain available solutions, and help them take the next steps— with full training, great benefits, and the freedom of working independently.

• £31,650 annual salary
• Company car (for work and personal use) or £3,700 annual car allowance
• Mileage paid— including your daily commute from home
• Flexible 36.5 hour working week, with the option of a four day schedule
• Generous holiday allowance, plus opportunities to purchase extra leave
• Pension, life assurance, paid volunteering day and family friendly policies
• Safety measures including Body Worn Video and a lone worker support system
• Access to discounts, wellbeing support, and colleague diversity networks
• Financial wellbeing tools and resources

To support customers at times that work best for them, Field Officers work 12 of their weekly 36.5 hours between 4 pm and 9 pm (Mon‑Fri) or at any time over the weekend. This flexible pattern allows you to structure your week around your lifestyle.

You’ll begin and end each day from home, travelling locally across Liverpool (to be considered for this role you must live in L postcode areas) using a company vehicle or your own. All equipment and training will be provided.

• Visit addresses where no TV licence is recorded
• Communicate clearly and professionally with customers
• Explain licensing requirements and available options
• Set up and manage payment plans where appropriate
• Accurately record visit outcomes using mobile technology
• Work independently and make sound decisions on the ground
• Occasionally attend court as part of the enforcement process

We're looking for people who can bring the following:

• Full UK Driving Licence (Essential)
• Strong communication skills and the ability to engage with people from all backgrounds
• Ability to stay calm, professional and resilient in a range of customer situations
• Problem solving mindset with good judgement
• High attention to accuracy when recording information
• Ability to work independently and manage your own schedule
• Comfort with technology, including mobile devices and apps
• A positive attitude and willingness to learn
• Mobility and readiness to travel locally throughout the L postcode area
• Schedule flexibility to work required evening and weekend hours

Experience in customer facing roles is essential— your attitude, professionalism, and ability to communicate are what matter most.

Choose “Apply now” to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at or call and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Capita is looking for a Dynamics 365 CRM Engineer to lead the delivery of the COMET CRM transformation programme. This UK home-based role involves designing and deploying scalable solutions while ensuring robust CI/CD practices.

The ideal candidate should have deep technical expertise in Microsoft Dynamics 365, Azure DevOps, and hands-on development experience. You’ll work closely with diverse teams to implement innovative solutions that enhance efficiency and affect real change.

Capita values creativity and growth, offering a competitive salary and benefits like cycling schemes and generous family leave policies.

Capita plc is looking for a Field Officer in Liverpool to join their team and support local communities. You will visit customers, discuss TV licence needs, and help them navigate their options. Full training and a company vehicle are provided, with a flexible working schedule of 36.5 hours per week, including evening and weekend shifts.

The ideal candidate will possess strong communication skills, a full UK driving licence, and the ability to work independently. A comprehensive benefits package including a company car or allowance and generous holidays is available.

Capita is looking for Customer Service Representatives to join our established team in Liverpool on a permanent basis. The role involves taking high volumes of inbound calls from members and their beneficiaries. You will receive comprehensive training to handle queries effectively in a supportive environment.

With a starting salary of £25,155 per annum, this office-based position provides an exciting opportunity to help others and develop your skills. Join us and be part of a knowledgeable team!