What Customer Service Jobs are in Frome?

Nova Leisure Ltd is looking for a candidate to oversee retail operations in Frome. You will manage day-to-day activities, supervise a team, and ensure high standards in customer service and safety compliance.

The ideal candidate will demonstrate strong communication skills and a focus on performance metrics. We offer a supportive work environment emphasizing career progression and employee wellbeing.

Toolstation is seeking a part-time customer assistant to join our Frome store. You’ll greet customers, help them find what they need, and contribute to a friendly, efficient shopping experience. The role involves hands-on stock tasks, deliveries, and keeping shelves neat.

You’ll work about 20 hours per week with early starts and late finishes to cover store hours. Experience is not essential; we value energy, reliability, and a positive attitude, plus the option to grow within the Travis Perkins

The Role

Whatever your role in and around the store, everything you do will be focused on the customer experience. You will handle parking, help with trolleys, ensure stock is in the right place, deliveries out on time, and payment met with a smile.

This is a fixed‑term position requiring 16 hours per week. Successful candidates must be available for a flexible schedule, including mid‑shifts, late‑shifts, and one weekend shift per week.

You will deal with and assist customers every day, offering a high level of customer service. We look for someone who ideally has experience in a similar role.

Applicants must attach an up‑to‑date CV. Applications without CVs will not be accepted.

We will support you with learning, development and opportunities to grow your career. Our benefits package includes:

• Pay rate (21yrs+): £12.71 per hour
• Pay rate (18‑20yrs): £12.00 per hour
• Pay rate (under 18yrs): £8.82 per hour
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days annual leave, including 8 days bank holidays

Other financial and wellbeing benefits include:

• 20% colleague discount
• Save‑as‑you‑earn scheme
• Cashback health scheme
• Cycle to work
• Life assurance
• Peppy
• Aviva Digital GP
• Financial education & loans
• Discount platform with savings and cash back at numerous retailers
• Gym membership savings

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

Vacancy Reference #

Salary is dependant on age.

Customer Service Administrator ) Trowbridge, England

Thrive Trowbridge are delighted to working with our market leading client in the Trowbridge area who are looking to recruit a Customer Service Administrator on a permanent basis.

• Providing essential administrative support to the team including production of a variety of documents and updating systems
• Dealing with client queries via phone and email
• Updating on orders and delivery schedules
• Liaison with a number of internal departments
• Managing stationery supplies and post

• Proven administration and customer service experience, ideally gained working with a technical / engineering environment
• A confident communicator at all levels, adept at working under pressure where deadlines change on a regular basis
• Good levels of numeracy as well as problem solving skills
• Excellent communication skills over the phone as well as via email

• Monday to Friday full-time **please note 100% office based**
• The chance to work with a unique product portfolio in a varied role
• Supportive and friendly team

Morrisons is hiring for customer-focused staff to join our Service team, delivering a great experience at checkouts, self-serve tills and kiosks. You will help customers with their shop, process transactions smoothly, and bring a smile to every interaction.

You’ll also be trained to support other store areas like Market Street or Replenishment, making this a great role for a team player who is ready to help wherever needed.

Compass Group UK&I is hiring a Catering Assistant to join a fast-paced team in a vibrant service environment. You’ll help prepare high-quality food, create appealing displays, handle transactions, and uphold food safety standards.

We value a positive attitude, reliability, and teamwork. Prior catering experience helps, but enthusiasm and the ability to perform under pressure are what we’re looking for. Competitive pay and opportunities for development are on offer.

Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!

Are you passionate about helping people and eager to support a cause that makes a difference? Join us as a Customer Service Volunteer and play a vital role in enhancing the shopping experience at our stores. Your friendly presence will be essential in providing exceptional customer service and contributing to our mission of raising funds for pets in need.

In this role, you’ll be the welcoming smile that greets every shopper, assisting them with their needs and ensuring their visit is enjoyable. You’ll play a key role in processing sales on our till, but don’t worry we’ll provide full training. You’ll handle transactions with accuracy and care, ensuring that every payment process runs smoothly. By supporting donors with their stock donations and encouraging Gift Aid sign‑ups, you’ll help maximise the impact of every contribution.

Your role doesn’t stop there—you’ll contribute to a positive and friendly shopping environment. Your outgoing nature and positive attitude will help create a warm atmosphere where every customer feels valued and appreciated.

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. You'll gain practical experience in a lively setting and enjoy the satisfaction of knowing that your efforts directly support pet welfare.

We provide comprehensive training to ensure you feel confident and prepared in your role, and with flexible shift options, we’re happy to work with your availability. If you’re excited about making a difference and joining a team that values your contributions, we’d love to have you on board.

Apply now to start your rewarding journey as a Customer Service Volunteer and help us create a welcoming space for all our shoppers!

Customer Service Volunteer

Shop Manager

Shop

Love meeting people and helping raise funds for pets? Become a Customer Service Volunteer and be the friendly face of our shops. Your role is essential in providing excellent customer service and supporting our work with pets. We’d be thrilled if you decided to become a volunteer with us.

• Customer Service: Offer a warm welcome and assist shoppers with their needs
• Process Payments: Use the till, handling transactions efficiently and accurately
• Assist and Maximise Donations: Help donors with stock donations and maximise Gift Aid by encouraging sign‑ups
• Contribute to Atmosphere: Foster a positive and friendly shopping environment

• A knack for connecting with people and providing friendly, helpful service
• Attention to detail to ensure you process till transactions with precision and care
• Your outgoing nature and positive attitude make every customer feel welcome and valued
• You’ll need to be calm under pressure and enjoy being part of a team in a bustling environment
• You’ll be comfortable chatting to people and asking if they can Gift Aid their donations

• Be a Hero for Pets, make a direct impact on the lives of pets in need
• Gain experience, volunteering is a real asset for your CV and could lead to a whole new career
• Join a Supportive Community and become part of a team dedicated to pet welfare
• Discover Personal Satisfaction, feel good about contributing to a cause you care about
• Support Sustainability, help reduce waste by giving donated items a new life
• Keep active, nobody who volunteers in a charity shop ever needs a gym membership!
• And we’ll pay your out‑of‑pocket expenses in line with our Volunteer Expenses Policy

This role can be flexible to suit your time commitments. We believe that every pet should enjoy a healthy life in a happy home, and we always seek to involve the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this. At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are. Diversity and inclusion at Blue Cross means creating an organisation where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcomed, respected, supported, and have access to equal opportunities. We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us. If you would like to talk to us about any accessibility needs that we can support with in terms of our volunteer recruitment processes, then please do get in touch. You can email and we can organise for the right team member to get in touch with you for a discussion.

49 Market Place, Warminster, Wiltshire, BA12 9AZ, United Kingdom

Bradfords Building Supplies in Trowbridge is seeking an LGV Driver to deliver building materials. You will ensure timely deliveries and maintain excellent customer service. Candidates should have a full Class C UK Driving Licence and a valid Driver Qualification Card.

The position offers a range of benefits, ongoing training, and a supportive team environment. You’ll be a key part of the branch, promoting products and ensuring customer satisfaction while adhering to safety regulations.