What Customer Service Vacancies Jobs are in Exeter?

Customer Service Advisor

Location: Exeter, EX5

Job type: Permanent

Hours: Monday to Friday 08:30am - 17:00pm

Salary: £25,750 per annum

Are you someone who thrive in a busy environment, enjoys problem solving and takes pride in delivering excellent service? Our client is looking for a proactive Customer Service Advisor to join their team and become a key point of contact for their retailers nationwide.

What you will be doing:

• Speaking with retailers over the phone and supporting them with orders and queries
• Processing orders received via email, phone and fax
• Preparing order acknowledgements, invoices and general adminsiration
• Working closely with warejhouse and distribution teams to ensure products are delivered on time
• Applying correct discounts, charges and delivery costs
• Resolving customer issues with professionalism and care
• Keeping customer information updated in CRM system
• Building strong relationships with retailers and internal departments

About you:

• Confident communicator, both written and verbal
• Competent across Microsoft Office
• Strong time management and organizational skills
• Excellent attention to detail
• Previous telephone based customer service experience is desirable
• Experience working in a fast paced setting is desirable
• Familiarity with CRM systems is desirable

Benefits:

• 6.4 weeks starting holiday
• Flexitime scheme
• Free eye tests
• Pension scheme
• Free parking
• Staff discount

Closing date is 17 th April 2026

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to (url removed). By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Job Title: Customer Service Administrator (Temporary to permanent- starting immediately)

Location: Exeter, office based

Salary: £25,000 PA starting salary, reviewed annually

Hours: Monday - Friday 9am-5pm

Benefits: We would love for you to join us, some of the fantastic perks of temping through Office Angels include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a well‑being hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online time sheets
• A dedicated consultant for additional support

We are excited to be partnering with a growing manufacturing business where quality and exceptional customer service are key.

If you are a people person who loves helping customers, solving problems, and bringing positive energy into every conversation and you're looking for a role where every day feels different, your ideas are valued, and you can build a career within a supportive, people‑focused business, then this opportunity could be perfect for you.

Key Duties:

• Being the first point of contact for customers-whether by phone, email, or occasionally in person-ensuring every interaction is friendly, efficient, and supportive
• Responding to incoming sales enquiries and spotting natural opportunities to recommend additional or complementary products
• Getting involved in marketing activity, from helping with campaigns to contributing ideas and engaging with customers across different channels
• Building trust and strong working relationships with customers and internal teams
• Handling questions, issues and more complex situations with calm professionalism and a people‑first mindset
• Developing a deep understanding of the product range and staying enthusiastic about learning new information as the business evolves

What you'll bring:

• A confident, proactive approach and the ability to work independently with a positive mindset
• The resilience to stay composed, focused and solution‑driven when things get busy
• Clear, professional communication skills-both written and verbal
• A natural ability to build rapport, connect with people and show genuine empathy
• Great attention to detail, with a practical, problem‑solving way of thinking
• Curiosity, enthusiasm and a real desire to learn, develop and grow with the team
• A collaborative attitude and a willingness to contribute to a supportive, people‑focused workplace

Next steps: This role is starting immediately so please don't delay in applying for this role. You can apply online or by emailing your CV directly to or contact Michelle or Georgie on .

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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Customer Service RepresentativeAdvertising location162/163, Sidwell Street, Exeter, England, EX4 6RHContract typeFull-timeHours35Salary£12.75I'm interestedShareJob descriptionPeople don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about putting our customers 1st and getting to know them and the communities in which we live and work.If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that raises your game, with plenty of incentives to keep you motivated along the way because by investing in you, we’ll raise our game.**You will be responsible for:*** Welcoming customers with a friendly face* Processing bets and assisting with customer queries* Helping customers by demonstrating how to use betting terminals* Building relationships with our customers and providing an excellent customer service* Championing safer gambling at all times* Supporting managers with shop displays and opening / closing activities as required**Working Patterns:*** Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday* Shifts are devised on a rota basis and are subject to change, they will include evening and weekend working**What's in it for you?**We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we win together:* **Working hours:** We’ve a range of full and part-time hours on offer.* **Annual Pay Review & Bonus Scheme:** Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus* **Holiday entitlement:** You’ll be entitled to 28 days holiday annually (pro rata)* **Paid birthday day off:** In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month.* **Pension plan:** We’ll match your pension contributions to 4%.* **Perks and discounts:** When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.* **Training and development:** We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.**What do you need to be successful?*** Age 18+ (it’s a legal requirement)* Have a passion for delivering great customer service* Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life**What happens next?**Once you’ve applied, our Talent Acquisition team will review your application. If you’re successful at this stage, we’ll email you with a link to complete an online assessment via HireVue. After this stage, successful candidates will be invited for an interview.**Who are we?**We’re William Hill, part of evoke. With over 1, 300 shops across the UK, we've been a permanent fixture on the UK high street since 1966 – and our Retail team sit right at the heart of our high-street experience.Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences, ensuring that we win together — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and raise your game, for yourself and for William Hill.**More about evoke**We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.
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Job Overview

Provide resolutions for customer queries and personalise each interaction through multiple communication channels, acting as the first point of contact for our Retail Banking customers in branch or at local hubs.

Key Responsibilities

• Resolve customer queries and issues, ensuring a friendly and efficient experience.
• Collaborate across digital and face‑to‑face channels to personalise interactions.
• Identify gaps in current technology and work with teams to enhance digital capabilities.
• Respond to inquiries, handle client requests and ensure timely, accurate transactions.
• Support collaboration with internal stakeholders—sales, operations, risk management—to meet client needs.
• Assist business‑operations teams (risk, compliance, collections) as required.
• Comply with all regulatory requirements and internal policies related to customer care.
• Lead or supervise a team when applicable: guide professional development, allocate work and coordinate resources.
• Review colleagues’ work to meet internal and stakeholder standards.
• Provide specialist advice and support within your work area.
• Own risk management and strengthen controls in your responsibilities.
• Deliver work in line with relevant rules, regulations and codes of conduct.
• Communicate sensitive or difficult information to customers effectively.
• Build relationships with stakeholders and customers to identify and address their needs.

Qualifications and Skills

• Experience in customer service, retail, hospitality or a similar role supporting customers.
• Strong communication and interpersonal skills, with the ability to handle challenging situations.
• Ability to work independently and as part of a team, managing workload and meeting deadlines.
• Basic understanding of digital communication tools and willingness to adopt new technology.
• Commitment to comply with regulatory and internal policy requirements.
• Demonstrated capacity for problem solving, risk assessment and influencing stakeholders.

Benefits

• Competitive starting salary of £26,700.
• Comprehensive core benefits package, including pension plan, private medical insurance, life insurance and income protection.
• Full training and ongoing support from a collaborative team.

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The Customer Service Coordinator role is based in Devon and offers a full‑time maternity cover contract starting in August 2026. The salary ranges from £28,000 to £32,000 per annum.

Hybrid working arrangements are available.

Responsibilities

• Act as the primary point of contact for homeowners, managing enquiries, defects and aftercare from legal completion through the warranty period.
• Collaborate with site teams, subcontractors and suppliers to resolve issues efficiently and deliver an exceptional customer experience.
• Maintain accurate records and follow up on homeowner concerns.

About You

• Previous experience in customer service or customer care.
• Excellent communication and organisational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Confident using Microsoft Office.
• Experience within house building, construction, property or maintenance is advantageous but not essential.
• Own transport to travel between office, sites and clients.

What's on Offer

• Competitive salary.
• Hybrid working.
• Pension scheme.
• Training and development opportunities.
• Supportive team environment.

If you’re looking for a varied role where you can make a real difference to the customer journey, we’d love to hear from you.

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Customer Service Assistant – Be the Friendly Face of Your Community

Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.

Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most.

We would love you to have…

• A genuine enthusiasm for great customer service
• A hands‑on, can‑do attitude
• A team player who’s always ready to help
• A willingness to get stuck into tasks like:
  • Helping customers with queries
  • Keeping shelves stocked and looking great
  • Serving on the checkout
  • Keeping the store clean, safe and welcoming

But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference.

Why Southern Co‑op?

Southern Co‑op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.

You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle‑to‑work scheme, colleague referral scheme and much more.

We want to put U in Southern Co‑op — start your new career now.

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We’re Hiring – Customer Service Executive

Salary – £25,000

Location – Exeter

Key Benefits

• Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday.
• Give Back: Enjoy paid volunteering days to support causes you care about.
• Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team.
• Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.

About Us

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose

Join our fast‑paced Customer Service team! We’re looking for someone with previous contact centre experience who thrives in a high‑volume, high‑pressure environment. You’ll be handling a wide range of customer queries – often complex or complaint‑related – including billing and invoice queries. Resilience, great communication, and problem‑solving skills are key. If you’re confident managing busy workloads and passionate about delivering excellent service, we’d love to hear from you.

Key Responsibilities

• Manage incoming telephone calls & email correspondence from customers.
• Identify, investigate, and resolve a query, complaint or general enquiry from customers.
• Communicate with customers moving to other providers with the aim to maintain services.
• Meet set targets & expectations for ensuring the best possible customer experience.
• Record and track interactions with customers on the Focus Group CRM system.
• Follow industry & company guidelines in relation to a customers’ contract with Focus Group.

Skills & Experience

• Proven track record of delivering a high level of customer care & service.
• High standard of phone skills and written communication, including numerical skills.
• Good at problem solving and multi‑tasking.
• Organised and motivated.
• Ability to work on their own and within a team environment.
• Competent PC skills; email, word, CRM packages.

Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.

At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.

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