What Customer Service Jobs are in Wymondham?

TRAINEE SALES NEGOTIATOR - CUSTOMER SERVICE

Basic Salary: £26,393.75 + Bonus (£31,150.00 OTE)

St. Ives, Cambridgeshire

This is an entry‑level position, no experience needed and we provide all the training!

So you’ve got customer service skills that rival the best and you have emotional intelligence which makes you exceptional at building relationships.

Do it with Move With Us at Simplify!

Known internally as a Sales Negotiator, if you decide this Trainee Sales Negotiator – Customer Service position is the role for you then you’ll be joining the UK’s largest group of property services, a business that is constantly looking to expand, and one that will give you the challenge and security needed in today's job market.

Competitive Salary of £26,393.75 + uncapped bonus (circa £31,150.00 OTE), a modern office in beautiful surroundings, 25 Days Holiday (Plus 8 Days Public Holiday), option to buy or sell an additional 5 days’ holiday, pension, life assurance, enhanced maternity, paternity & adoption pay, free conveyancing legals, GP‑24‑hour service, retail discounts and many more!

This role is all about customer service. It’s about being able to understand your customers and stakeholders, having the emotional intelligence to put yourself in their shoes and give them unrivalled support through property transactions.

You’ll need to be professional, adaptable, and comfortable communicating in both written and verbal formats with various stakeholders, but most of all, you need to be approachable and someone people feel comfortable with, someone they can trust.

Get this right and you’ll be in an incredibly fulfilling role, both financially and personally.

You’ve checked out our job ad, it’s gathered your interest and you’ve applied using our easy application process. If selected, you come meet our lovely team and we discuss the finer details. If successful, we make the offer and get the ball rolling. After joining us, recommend friends to come over too and earn a sweet referral bonus – for each one!

And now for the nitty‑gritty: It goes without saying that the biggest element of this role is customer service and communication, and whether it’s on the phone, in person, or via email, you’ll need to be able to communicate with the best of them! You’ll be a great listener and confident problem solver too.

We would like to see evidence of you having previously worked in a busy office environment successfully, ideally in a customer service or sales position.

Finally, you’ll be computer‑literate with a good working knowledge of Microsoft software and be able and willing to work out of our St. Ives office in Cambridgeshire.

Please note that this role exists within two different departments at Move With Us – Developer and Probate – with the respective team managers responsible for the allocation of the successful candidate. If a candidate expresses a preference for a team this will be taken into consideration.

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

Simplify is the UK’s leading conveyancing and property services business, comprising nine businesses which include some of the largest conveyancing law firms in the UK, two leading independent property services businesses as well as being the market‑leading direct‑to‑consumer online conveyancer.

Simplify is seeking a Trainee Sales Negotiator – Customer Service in St. Ives, Cambridgeshire. This entry‑level role offers full training and a basic salary of £26,393.75 plus uncapped bonus, with an overall OTE around £31,150.

You will service customers, support transactions, and communicate clearly with clients and colleagues. You should be approachable, team‑oriented and ready to learn in a busy office environment in the UK’s leading conveyancing group.

Specsavers is hiring a Customer Service Apprentice in the United Kingdom. You will join a friendly, experienced team and spend 13 months training in a paid full-time role focused on delivering excellent customer service in-store.

The programme includes quality training and development opportunities, a salary of £8 per hour, 40 hours per week, and 28 days of holiday. You will be supported throughout your progression and guided toward potential career paths in retail or management.

Job Details

Salary: £28,142 - £33,699 (Appointments will be made at the lower salary grade)

Working hours: 37 hours per week

Location: St Ives (main base at 16 Stocks Bridge Way) and from home; occasional support at reception sites in Alconbury Weald and Wisbech.

Closing date: 19/07/2026

Job category: Customer Services

Organisation: Cambridgeshire County Council

We are a Contact Centre that handles inbound calls, emails and online enquiries from customers regarding various Council services. This hybrid role involves working from our main base in St Ives and from home. Occasionally, our advisors provide customer support at our reception sites in Alconbury Weald and Wisbech.

In this role, you will:

• Manage inbound calls from residents.
• Complete administrative tasks with accuracy.
• Deliver excellent customer service and provide effective resolutions.
• Occasionally travel to support reception sites.
• Use multiple IT systems to manage and record customer interactions.

You’ll deal with a wide range of services, including Highways, Libraries, Registration of Births, Deaths & Marriages, Waste Management, Blue Badges, Concessionary Bus Passes, Children’s & Adults Social Care, and School Admissions.

Shift pattern: weekdays 8am–6pm and Saturdays. Part‑time arrangements may be discussed with suitable candidates.

• Able to adapt to change
• Thrive in a fast‑paced environment with the ability to multitask effectively
• Comfortable with a high volume, phone‑based role
• Clear and effective verbal and written communication, with the ability to build rapport with callers
• Able to retain varied and detailed information
• Excellent attention to detail
• Confidence in managing stressful situations
• Personal resilience
• Ability to empathise and remain calm during challenging customer interactions
• Confidence in the use of IT, including Outlook, Teams, and other Microsoft software
• Ability to talk and type simultaneously

No prior contact centre experience is necessary; our bespoke induction includes a comprehensive training programme.

• English qualification: GCSE Grade 4 (C) or equivalent, or able to demonstrate an equivalent level of skill.
• Confidence in ICT.
• You will be required to have business insurance if you drive to work.
• Appointment to this role requires National security vetting through the Baseline Personnel Security Standard (BPSS) pre‑employment screening, as post holders will have access to government assets.

• A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family.
• Buy up to 4 weeks additional annual leave (pro‑rata) through our salary sacrifice scheme.
• Take your bank holidays flexibly to better suit your personal circumstances .
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth .
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network.
• Opportunities to nominate and receive Employee Recognition Awards.
• An Our Cambs Rewards account, giving you access to in‑store and online discounts as well as our Car Lease and Cycle to Work schemes.

We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self‑organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered.

Cambridgeshire County Council is seeking a customer service advisor for their Contact Centre. This hybrid role involves taking calls and managing inquiries from residents. Duties include administrative tasks, providing resolutions, and supporting reception sites as needed.

The ideal candidate should have excellent communication skills and the ability to adapt in a fast-paced environment. A GCSE Grade 4 (C) qualification in English or equivalent is required. The role offers comprehensive training and a wellbeing package.

Shop Volunteer (Till & Customer Service - Wymondham)

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.

We are currently looking for Till and Customer Service volunteers to help us in our shop.

If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.

Till and Customer Service - typical activities:

• Using the shop till to take payment for items
• Promoting Gift Aid to maximise our fundraising potential
• Helping and advising customers
• Undertaking general activities in the shop

No experience is needed. Full training will be provided.

When can I volunteer?

A few hours during the week/weekend- as agreed with the shop manager.

There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.

Interested?

We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives.

We welcome refugees, asylum seekers and others currently in the UK to volunteer with us.

We want volunteering to be accessible to everyone.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.

No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.

• Creating exciting window displays
• Sorting donations for selling in the shop
• Helping customers on the shop floor
• Using the till

• No previous experience is needed
• A warm smile and a friendly outlook
• Complete training (provided) prior to starting

• Meet new people and be part of a dynamic and inclusive team
• Gain or pass on retail experience
• A great opportunity to use your existing skills or gain new ones
• Reasonable pre-agreed travel expenses for the role including for attending training
• An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives

The Bridewell, Norwich Road, Wymondham, Norfolk, Norfolk, NR18 0NS, United Kingdom

Cash Hub in Wymondham is looking for enthusiastic Till and Customer Service volunteers to support our shop. This role includes using the shop till, helping customers, and sorting donations. Full training is provided with no prior experience necessary.

Volunteering offers a chance to meet new people and be part of a team dedicated to making a difference. We aim to create an inclusive environment for all volunteers, offering reasonable travel expenses and a supportive approach to health and safety.

Morrisons is looking for friendly, reliable people to join our Replenishment team on the shop floor, ensuring shelves are fully stocked with fresh and ambient products. Shifts can start from 4am, and you may be trained to support other store areas like Market Street or Customer Service.

We value teamwork and a hands-on approach; you'll work in a fast-paced, structured environment with clear routines to keep operations running smoothly for our customers.

Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC.

At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement—where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations.

As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving retention, expansion, and product adoption. You’ll act as a trusted advisor to security leaders, using AI‑driven insights, CRM systems, and customer success platforms to proactively manage risk, deliver value, and scale impact.

You will work cross‑functionally with Sales, Product, Support, and Operations, and serve as a key voice of the customer within the organization.

This is a UK‑based or European country‑based position, and will be supporting our customers across EMEA.

• Own customer health, satisfaction, and gross/net revenue retention targets
• Drive adoption and value realization using product usage data, health scores, and predictive risk signals
• Identify and mitigate churn risk through proactive, cross‑functional action plans
• Build strong relationships with executive sponsors and day‑to‑day users
• Lead strategic customer reviews using clear, data‑backed insights
• Partner with Sales on renewals, expansions, and growth opportunities
• Manage sales‑to‑delivery transitions and support new product rollouts
• Track and elevate priority support issues while managing customer expectations
• Maintain accurate customer data and success plans in CRM and Customer Success platforms
• Improve CS processes through automation and AI‑enabled workflows

• 5+ years in enterprise B2B software roles; 3+ years in Customer Success managing large customers
• Experience working with complex, technical products; cybersecurity experience preferred
• Proficiency with CRM platforms (Salesforce preferred) and Customer Success tools (e.g., Gainsight, Totango, Planhat)
• Comfort using product usage analytics, dashboards, and customer health metrics
• Strong analytical, communication, and executive‑facing skills
• Ability to thrive in a fast‑paced SaaS environment

• Experience using AI copilots, automation, or predictive analytics in Customer Success
• Background in high‑growth SaaS or cybersecurity environments

This is a remote role based in the UK or the broader Europe region; candidates must currently reside and be a resident of the United Kingdom or a European country to be considered for this position.

• Competitive Benefits & Compensation
• Stock Options
• Training & Professional Development Opportunities
• MacBook Pro
• Great Company Culture
• We value collaboration and innovation

Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:

• Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
• Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.
• Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
• Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
• Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.

What’s the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative, and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries!

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