What Homeserve Jobs are in the United Kingdom?

Electrical Triage Specialist - Field based with office requirement - Competitive salary + company van

We’re looking for an Electrical Triage Specialist to join our Operational Partnerships team within Service Operations. This is a key role responsible for ensuring that electrical repair work across our contractor network is diagnosed correctly, authorised appropriately, and delivered right first time. You’ll play a vital part in balancing customer outcomes, commercial control, and technical quality. If you enjoy solving problems, making informed decisions, and working closely with both contractors and internal teams, this is a great opportunity to have real impact.

• Technical Triage & Decision-Making
• Review and resolve non-standard or escalated electrical queries
• Provide expert guidance on fault diagnosis, repair methods and labour expectations
• Cost Authorisation & Control
• Challenge incomplete or unclear requests and agree next steps
• Product & Policy Application
• Share insights to improve guidance and reduce repeat queries
• Contractor Support & Service Standards
• Provide practical advice to contractors on expected standards of work
• Identify and flag performance or quality concerns
• Collaboration & Stakeholder Engagement
• Support investigations by providing technical insight
• Share learnings to drive consistency across the function
• Track recurring themes and cost drivers
• Identify opportunities to improve processes and guidance
• Contribute to ongoing enhancements across triage and authorisation

We’re looking for someone who brings both technical expertise and strong judgement, with the confidence to make clear, fair decisions.

• Recognised Level 3 Electrical qualification + 18th Edition (BS 7671)
• Eligible for an ECS Gold Card
• Strong experience in electrical fault diagnosis and repair methods
• Confidence in reviewing or authorising work/costs within a policy-driven environment
• Strong stakeholder communication – able to challenge, explain and influence
• A customer‑focused mindset with high standards of service delivery
• Experience working with contractor networks or field‑based service models
• Exposure to complaints or regulated environments
• Coaching, mentoring or quality assurance experience

Why Join HomeServe?

Be part of a customer‑first organisation making a real difference. Work in a role where your technical expertise shapes outcomes. Collaborate with experienced teams across operations and supply. Opportunity to influence process improvement and service excellence. Be part of a values‑driven culture where we:

Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Sheffield
• Salary: £33,220 - £37,810 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

As a Drainage Engineer, you’ll be working in customers’ homes diagnosing and resolving drainage issues.

Your day-to-day will include:

• Clearing blockages using high-pressure water jetting (HPWJ) equipment
• Investigating drainage problems and identifying root causes
• Carrying out repairs to domestic drainage systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

• HPWJ (High Pressure Water Jetting) ticket
• Full UK driving licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

We’ll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

Join HomeServe as a Drainage Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Salary: £34,720 - £39,310 (depending on experience) + £1,500 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Drainage Engineer, you’ll be working in customer’s homes diagnosing and resolving drainage issues.

Your day-to-day will include:

• Clearing blockages using high-pressure water jetting (HPWJ) equipment
• Investigating drainage problems and identifying root causes
• Carrying out repairs to domestic drainage systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £1,500 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

What we’re looking for

• HPWJ (High Pressure Water Jetting) ticket
• Full UK driving licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training and support

We’ll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Drainage Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.

HomeServe has got over 30 years' experience taking care of the nations’ homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.

Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Southampton
• Salary: £38,220 - £41,620 (depending on experience) + £3,000 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Plumbing Engineer, you’ll work in customer’s homes carrying out repairs and maintenance across a range of plumbing systems.

Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

What we’re looking for

• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training and support

We’ll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

HomeServe has got over 30 years' experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.

Join HomeServe as a Plumbing Engineer and play a vital role in keeping our customers’ homes running smoothly.

• Location: Reading
• Salary: £40,720 - £44,120 (depending on experience) + £3,000 guaranteed bonus in your first year
• Hours: You will average 40 hours per week (including evenings, weekends and bank holidays)

What you’ll be doing

As a Plumbing Engineer, you’ll work in customer’s homes carrying out repairs and maintenance across a range of plumbing systems.

Your day-to-day will include:

• Diagnosing and fixing plumbing issues such as leaks, faults and damaged pipework
• Completing 1st and 2nd fix plumbing work in domestic properties
• Repairing and maintaining household plumbing systems
• Managing jobs independently while delivering excellent customer service
• Representing HomeServe in customers’ homes with professionalism and care

This is a field-based role where no two days are the same, giving you variety and autonomy in your work.

What you’ll get

HomeServe offers a competitive package designed to support you both at work and at home:

• Competitive salary + £3,000 guaranteed bonus (year one)
• Paid overtime opportunities
• Pension scheme with income protection
• 33 days holiday (buy/sell options)
• All tools, uniform & PPE provided
• Access to industry-leading training & ongoing development
• Free HomeServe Cover 8 policy
• Smart tech salary sacrifice (Ikea/Currys)

What we’re looking for

• Experience in 1st and 2nd fix plumbing
• Experience working in domestic properties
• Full UK driving licence (max 6 penalty points)
• Ability to work independently and solve problems on site
• A positive, proactive approach to your work

Training and support

We’ll give you everything you need to succeed from day one:

• Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office
• Week 2: On-the-job training alongside an experienced HomeServe Plumbing Engineer

(Where required, we will pay for your accommodation and meal allowance for your induction).

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers’ lives. You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most.

Ready to build a rewarding career with HomeServe? Apply today and take the next step with us.

HomeServe has got over 30 years' experience taking care of the nation’s homes. From home emergency cover to one-off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics, our home experts are ready to get the job done.