What Part Time Customer Service Advisor Jobs are in the United Kingdom?

Potential Varied Hours Available

• Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30
• Weekday mornings: 07:00 – 09:00
• Saturday: 08:00 - 22:00 - 6-12 hour shifts available.
• Sunday: 08:00 - 22:00 - 6-12 hour shifts available.
• Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays. Times are flexible and will be discussed / arranged in interview.

Flexibility may be required to complete a training period for up to 35 hours per week.

To provide excellent customer service to our clients by ensuring all telephone calls are answered promptly and dealt with professionally, while adopting a proactive approach to claim handling. To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice.

• Answer telephone calls and sign off calls in accordance with WNS’ agreed procedures.
• Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
• Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
• Maintain compliance with industry regulations, internal policies, and data protection standards.
• Assess urgency and direct calls appropriately, including escalating complex or high‑priority cases.
• Ensure correct prioritization of workload and time‑management schedules are adhered to.
• Communicate clearly and professionally, explaining the next steps and managing customer expectations.
• Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
• Make all liability enquiries necessary to allow negotiation of settlement of customer claims on the best possible terms.
• Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
• Handle complaint within agreed company procedures.
• Keep the policyholder informed both verbally and in writing of the status of the claim.
• Carry out administration on files including general typing of emails and keeping a well‑organised and up‑to‑date portfolio of claims, which you will manage proactively and efficiently.

High school or lower.

Shift Pattern: Full Time

Start date:

Sales Advisors

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our Glasgow  team’s full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our Glasgow  contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

• Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

• It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

• People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn. 

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £27,976.00 annual salary
• Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)
• Cut down on daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• Details
• Start date: Various start dates from Aug 2026
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history

Part-Time Hours Available

We offer part-time positions; however, you must be available to complete full-time training , Monday to Friday, 9:00am – 5:30pm .

Part-Time Working Pattern (20 hours per week):

• Monday: 09:30 – 13:45
• Tuesday: 09:30 – 13:45
• Wednesday: Off
• Thursday: 09:30 – 13:45
• Friday: 09:30 – 13:45
• Saturday: Off
• Sunday: 09:30 – 13:45

*Please note that after successful completion of an assessment an interview via teams will take place*

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
• Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1,200 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

        Values we look for you to have:

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work. 
• Collaboration - You enjoy working with others and you like working as a team player. 
• Communication- You can speak and write clearly and in a confident manner.
• Emotional Intelligence -  You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking- You are able to think logically when making decisions.
• Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

Customer Service Advisor/ Business Development Advisor – Saffron Building Society is seeking a motivated and highly-organised Customer Service Advisor/ Business Development Advisor to join their team in Saffron Walden, Essex , on a full-time permanent basis.

Fantastic Company Benefits Include:

• Competitive Salary: Up to £28,000 per annum , depending on experience
• Holiday: 33 days holiday
• Pension:  5 % employee contribution 8.5% employer contribution (subject to eligibility, T&Cs)
• Hybrid Working: Available after initial 6-8 weeks.
• Employee Extras such as:  Life assurance, income protection, flexible working, buy/sell holiday, mental health support, and more.

About the role:

As a Customer Service Advisor/ Business Development Advisor , you will support our dedicated team by engaging with brokers and performing essential administrative tasks. This role is all about fostering relationships and enhancing the broker experience. This role is 35 hours per week, Monday – Friday, hours to cover between 8.30 am – 5.30 pm, with hybrid working.

Key Responsibilities:

• Manage incoming telephone calls, emails, and LifeChat enquiries, prioritising broker support effectively.
• Assist brokers with product information, mortgage submissions, and navigation of the Saffron for Brokers website.
• Process new broker registrations within 24 hours to ensure a smooth onboarding experience.
• Promote the Society's products and services to enhance broker engagement and grow market share.
• Encourage high-quality, right-first-time mortgage submissions to support efficient case processing.

About you:

As a Customer Service Advisor/ Business Development Advisor you will have excellent written and verbal communication skills, with strong problem-solving, decision-making, and time management abilities. You are customer-focused, highly organised, and able to build and maintain effective relationships with mortgage intermediaries. Knowledge of the mortgage intermediary/broker sector and the UK mortgage regulatory framework is desirable. A commitment to delivering outstanding customer service, acting with integrity, and adhering to the individual conduct rules of the PRA and FCA is essential.

Why Saffron Building Society:

At Saffron Building Society, we value our employees and provide a supportive, inclusive working environment. We pride ourselves on delivering excellent member experiences while fostering collaboration, diversity, and personal growth. We provide opportunities for professional development, competitive benefits, and a chance to make a meaningful impact in the lives of our customers. This is more than just a job; it’s an opportunity to make a difference while developing your career within a values-led organisation.

If you have all the relevant skills and experience for the Customer Service Advisor/ Business Development Advisor role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: business development, customer services advisor, business advisor, broker, mortgage intermediary, customer service, client relations, building society, member support, banking, administration, compliance.

This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Customer Service Advisor

Warndon - Worcester

£13.46 per hour

Temporary Ongoing Contract

Working hours

40 hours per week

1-hour unpaid lunch

Working 5 days out of 7

Shift rota within:

Monday – Friday: 7:00am – 6:00pm

Saturday: 8:00am – 5:00pm

Sunday: 9:00am – 12:00pm

Rota pattern:

5-week rotation

Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend)

The Company

Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers.

This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate.

The Role

You will be part of a busy customer service team, delivering a high level of support to customers.

Customer Service

Key Responsibilities

• Handle inbound and outbound customer enquiries
• Provide clear and accurate information on products and services
• Resolve customer queries and complaints in a professional manner
• Log customer interactions accurately on the system (CRM)
• Identify customer needs and offer suitable solutions
• Carry out basic troubleshooting where required
• Work closely with other teams to resolve issues
• Ensure all processes are followed, including data protection and compliance

Customer service

The Candidate

• Good communication skills (both written and verbal)
• Confident using IT systems, including Microsoft Office
• Strong attention to detail and accuracy
• Able to stay calm and professional under pressure
• Good problem-solving skills
• Positive and customer-focused attitude
• Previous experience in customer service, retail, or similar
• Experience using CRM systems or SAP
• GCSE Maths & English (Grade C/4 or above)

Keywords

Customer Service Advisor, Customer Service Representative, Contact Centre Advisor, Call Centre Agent, Customer Support Advisor, Customer Experience Advisor, Helpdesk Advisor, Client Services Advisor, Customer Care Advisor

Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn.

Consultant – Aleksandra Follert

IndWin

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

Customer Service Advisor
Location: Cambuslang - G72 7EL
Salary: 27,000 - 28,000 per annum
Job Type: Full-time | Temp to Permanent

Are you passionate about delivering outstanding customer service and building lasting relationships? We're looking for a friendly, proactive Customer Service & Connections Advisor to join a busy and supportive team in Cambuslang.

This is a fantastic opportunity for someone who enjoys speaking with customers, solving problems, and making a real difference. If you're looking for a role where no two days are the same and there's genuine opportunity to secure a permanent position, we'd love to hear from you.

What you'll be doing

• Acting as the first point of contact for customer enquiries via phone, email and online channels.
• Providing accurate information and resolving customer queries efficiently.
• Building strong relationships with customers and ensuring an exceptional customer experience.
• Maintaining accurate customer records and updating internal systems.
• Escalating complex issues when required and seeing them through to resolution.
• Supporting customer onboarding and account management activities.
• Working closely with colleagues across the business to deliver the best possible service.
• Identifying ways to improve processes and enhance the customer journey.

What we're looking for

• Previous experience in a customer service, contact centre or customer advisor role.
• Excellent communication and relationship-building skills.
• A calm, professional approach with strong problem-solving abilities.
• The ability to prioritise workloads in a fast-paced environment.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office and CRM/customer management systems.
• A positive attitude and a genuine passion for helping customers.

What's in it for you?

• Salary of 27,000 - 28,000 per annum
• Temp-to-permanent opportunity with long-term career prospects.
• Full training and ongoing development.
• Generous holiday allowance.
• Friendly, supportive team environment.
• The opportunity to develop your career within a well-established organisation.

If you enjoy delivering exceptional customer service and are looking for your next opportunity in a collaborative and rewarding environment, we'd love to hear from you. Apply today!