What Patient Care Plans Jobs are in the United Kingdom?

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation: $18-$21 per hour, based on experience and qualifications

Responsibilities:

• Greet and check in patients, ensuring accurate and complete patient information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
• Collect and update patient information.
• Assist with administrative tasks such data entry and maintaining patient records.

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Medical, dental, vision insurance
• STD/LTD
• Hospitalization insurance
• Accident insurance
• Life insurance
• 401k with employer match
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)

Role Details

Location: Bennett-Williams Veterinary Centre, Anglesey

Contract: Permanent

Hours: 40

Shift Pattern: 4 days 08:30‑18:30, 3 days 07:50‑17:50, 1 day with a one‑in‑four Saturday morning

• Managing communications : Handle incoming calls and schedule appointments efficiently.
• Inquiry resolution : Respond to queries via phone, email, and in‑person interactions with professionalism.
• Client reception : Greet and register new clients, ensuring a warm welcome.
• Insurance management : Process and manage insurance forms adeptly.
• Medication distribution : Dispense medications as required.
• Financial transactions : Process payments accurately and efficiently.
• Emotional support : Provide empathy and understanding to clients during distressing times while maintaining professionalism.
• System utilisation : Organise patients using the in‑house system efficiently.
• Inter‑practice communication : Liaise with other veterinary practices to address patient needs and queries.
• Debt and refund management : Make necessary phone calls regarding debts, belongings, and refunds.
• Client care : Ensure every client feels welcomed and valued at our practice.

• Past experience as a receptionist is required; veterinary setting experience is a bonus.
• Resilience and ability to handle emotional situations with grace.
• Communication skills paired with genuine empathy.
• Outstanding customer service skills and experience with the public.
• Positive attitude and excellent teamwork abilities.
• Proficiency in Microsoft Office and database systems.

• Salary aligned with the National Minimum Wage.
• Five weeks’ annual leave (pro rata) per annum, plus bank holidays.
• Long Service Award – an extra day of annual leave for each year of service (up to 5 additional days).
• Staff discount scheme on veterinary bills and care.
• Staff discount on Animed Direct, our online dispensary, for pet medicines, products and food.
• Employee Assistance Programme for confidential wellbeing support.
• Additional benefits as part of our commitment to recognition, support and appreciation.

CVS is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We are committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.

Location

Triangle Restoration Dentistry

Are you looking to join an experienced team of dedicated and passionate individuals? Triangle Restoration Dentistry is seeking a Treatment Coordinator who has the uncommon blend of excellent technical and administrative skills along with genuine care and concern for patients and one another.

• Monday - Thursday 8:00 am – 5:00 pm
• Two Fridays per month 8:45 am – 2:15 pm

• Answer phones and redirect to the correct team member as appropriate.
• Patient check‑in / check‑out.
• Schedule appointments to optimize efficiency and patient experience.
• Verify insurance for new patients and update existing patient insurance in advance.
• Check new patient appointments for the coming week, add insurance information to the patient record, and verify insurance benefits.
• Review treatment plans with patients with guidance from the doctor or dental assistant, helping them to understand the sequence of procedures and timing of payments, and assist with third‑party financing applications if desired.
• File claims.
• Answer patient questions about insurance or claims.

• 2+ years of dental experience preferred.
• Outstanding professionalism, high moral standards, and a self‑motivated work ethic.
• Strong communication and interpersonal skills to build trusting relationships with co‑workers and patients.
• Driven personality to strive for excellence in your profession and provide the best care for our patients.

• Competitive hourly rate.
• Paid vacation and paid holidays.
• 401(k) program with matching contributions.
• Competitive health, dental, and vision plans.
• Life and disability insurance.

Non‑Exempt

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status, or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Overview

CVS Group UK is seeking a Patient Care Assistant. CVS Group plc is one of the largest integrated veterinary services providers in the UK, encompassing four main business areas: veterinary practices, diagnostic laboratories, pet crematoria and an e-commerce division. The role is based at Campbells Veterinary Surgery with potential shifts at Tawe Vets in Sketty and Gorseinon.

The salary for this position is up to £25,397 FTE depending on experience.

This role is 37.5 hours per week. Although primarily based at Campbells, there may be the opportunity to take on shifts at our sister practice Tawe Vets in Sketty and Gorseinon.

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments

• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable
• Driving license is essential

• Salary in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Buy/sell up to an additional 4 weeks annual leave
• Staff discount scheme on veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• And more

To apply for this position please click 'Apply Now'.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Veterinary

We are committed to being inclusive and supporting a diverse workforce. We are unable to sponsor visa applications for this role.

Please note: The nearest bus stop is around one mile away, so having access to a car, whether by driving yourself or arranging regular lifts, will make travelling to the office easier.

Hours: Full-time | 8‑hour shifts between 8am–8pm, Monday to Friday (flexible working pattern), plus 1 Saturday per month (8am–12pm or 9am–1pm).

Join our dedicated Lung Cancer Screening team and be the first point of contact for patients booking life‑saving appointments. This is a rewarding opportunity where you can make a real difference in people’s lives while working in a fast‑paced and supportive environment.

• Handle inbound and outbound calls to schedule and manage patient appointments, working toward set KPIs
• Complete telephone triage consultations to assess eligibility
• Maintain accurate patient records and data for reporting
• Escalate issues and ensure follow‑up appointments meet NHS guidelines
• Deliver excellent service while supporting patients from a wide range of backgrounds

• Experience in a customer or patient‑facing role (this is a predominantly phone‑based position)
• Strong communication and organisational skills
• Understanding of patient confidentiality and data protection (GDPR)
• Comfortable working with internal systems and quality assurance processes
• Confident handling queries with empathy and professionalism
• Previous contact centre experience is desirable but not essential

• Complete an application form
• Complete 3 automated video interview questions
• CV & video shortlisting
• Face‑to‑face interview

We offer a fantastic benefits package, which is available through a mobile‑enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

• 25 days annual leave (plus bank holidays)
• Generous company contribution pension scheme
• Fantastic learning and development opportunities
• 24/7 access to a dedicated well‑being hub and an Employee Assistance Programme
• Monthly award programme and online peer‑to‑peer recognition
• Refer a friend bonus
• Discounts on InHealth’s healthcare services
• Smart tech, Cycle to Work and thousands of discounts and cashback options
• Paid‑for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Behind every test, scan and assessment is a team of people helping our services run smoothly, efficiently and with care. With opportunities across community, hospital and office‑based settings, InHealth offers the chance to grow your career in a people‑focused organisation where your work supports millions of patients and helps bring high‑quality healthcare closer to local communities.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

Read more about us here: Who We Are - InHealth Group