44,868 Sales Skills jobs in the United Kingdom
Freelance Essential Skills Literacy / Communication Tutor - Belfast
Posted 4 days ago
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Job Description
Get Set for Impact: Join a Team That Delivers Futures
We’re looking for freelance Essential Skills Tutors to join us as we embark on an exciting new youth employment contract in Belfast. This is your chance to be part of a purpose-driven organisation, helping young people gain the qualifications and confidence they need to progress into work, training, or further education. You’ll be delivering high-quality Essential Skills sessions in your specialist subject - Literacy / Communication, Numeracy / Application of Number, or ICT -and making a real difference in the local community.
TL;DR: Location: Belfast Contract: Freelance Salary: From £19ph
Role Purpose: You’ll deliver high-quality Essential Skills Literacy / Communication training, supporting young people to gain the qualifications they need to progress into sustainable employment, further education, or training.
Success in this role looks like: Learners achieving Essential Skills qualifications in Literacy / Communication. Strong progression outcomes into work or further learning. Consistently positive feedback from learners and stakeholders.
Your Role: What You’ll Achieve
At Get Set UK, we believe in transforming lives through learning, employability, and community support. This role is designed to deliver results, lead with purpose, and uphold the highest standards of quality and impact.
In this role, you will:
- (Strategic Direction) Planand deliver engaging Literacy / Communication learning sessions aligned to theEssential Skills curriculum and contract outcomes.
- (Deliver Results) Drivelearner achievement and retention through high-quality teaching, assessment,and feedback.
- (People & Communication) Buildstrong, motivating relationships with learners, colleagues, and stakeholders tocreate a positive learning environment.
- (Get It Right) Ensureall delivery meets compliance, quality assurance, and safeguarding standards.
- (Business Acumen) Adapt delivery to meet employer needs and reflect local labour market opportunities.
This is a role with purpose, whether you are working on strategy or delivering day-to-day impact, you'll thrive here if you are motivated by challenge , driven by outcomes, and ready to make a difference .
Who You Are
You’rea purpose-driven, dependable tutor who leads by example. You understand thatsupporting others into work or training starts with modelling reliability,professionalism, and a commitment to progress. You bring:
- A degree where English forms at least 50% of the subject studied (e.g., English Language, English Literature, English with Drama & Media).
- GCSE (A–C) * or equivalent in English (or Essential Skills Level 2 Communication) and Mathematics (or Essential Skills Level 2 Numeracy).
- A recognised teaching qualification in line with ES Circular 01/12.
- Experience delivering Essential Skills Literacy / Communication.
- A commitment to inspiring change, continuous improvement, and learner success.
You Share Our Values
We live our values every day, in every role:
- Be Ambitious : We act with drive and purpose
- Be Inspiring: We empower and uplift those around us
- Be Proud: We take ownership and celebrate our success
- Be Considerate : We collaborate and respect others
- Own it: We show up and do what’s needed
Our customers count on us.and we count on you! That means showing up, being present, communicating clearly, and doing what you say you will. If it sounds like you, you'll thrive here. If it doesn't feel like the right fit, that's ok too, we'd rather help you save time than take the wrong step.
What to Know Before You Apply
- We reserve the right to close this advert early, so apply soon to avoid disappointment.
- We’re a Disability Confident Employer and welcome applicants from all backgrounds. If you need any reasonable adjustments during the recruitment process, just let us know, we’re committed to supporting you.
- This role is subject to our safeguarding and vetting process including enhanced criminal record checks with AccessNI
- We do not accept unsolicited CVs from agencies.
Ready to Get Set?
If you’re excited by this opportunity and believe you can make a difference, apply and help us shape futures…starting with yours!
See the Get Set story here:
Learn more about working at Get Set here:
Customer Service
Posted 12 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted today
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Job Description
Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour
The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.
You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.
This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.
Key Responsibilities:
- Make a high volume of outbound calls to recover overdue payments.
- Review debtor accounts and follow up with clients via phone and email.
- Accurately record call outcomes and update internal CRM and finance systems.
- Liaise with internal teams to escalate queries and gather supporting information.
- Maintain a polite and professional approach in all customer interactions.
- Provide general administrative support to the finance team as required.
About You:
- Confident communicator with a professional telephone manner.
- Energetic, enthusiastic, and comfortable working to targets.
- Strong time management and the ability to work independently.
- Reliable, organised, and eager to learn.
- Access to your own transport is essential, as the office is not accessible via public transport.
- Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.
Additional Information:
- Office-based role in Northampton (NN7)
- 3-month temporary contract
- Immediate start available
Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.
Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.
Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.
Customer Service
Posted today
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Job Description
Key Responsibilities:
- Conducting satisfaction surveys with franchisee owners over the phone
- Asking effective questions to gather valuable insights and feedback
- Recording and managing survey responses using spreadsheets
- Reviewing and interpreting data to identify key themes and trends
- Maintaining a high level of professionalism and excellent customer service throughout
Skills & Experience Required:
- Strong communication skills with a confident telephone manner
- Excellent questioning and probing skills
- Proficient in Microsoft Excel (or similar spreadsheets)
- Ability to read, interpret, and work with data
- Previous experience in a customer service or survey-based role desirable
This is a great opportunity for someone with strong customer service and communication skills who enjoys speaking with people and gathering insights.
Customer service
Posted today
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Job Description
Customer Service - Broadband Advisor
28,000
Monday to Friday, 9:00am - 5:30pm
Location Requirement: Must be local to Brent
We're on the lookout for a personable, dependable, and well-organised individual to join our expanding team as a Broadband Advisor. In this customer-focused role, you'll ensure our clients enjoy a seamless experience, from onboarding to ongoing support, making sure every interaction is smooth and positive.
Key Responsibilities:
As the first point of contact for our customers, you'll manage a variety of support and administrative tasks, including:
- Handling customer enquiries via phone and email, covering billing, contracts, and general account support
- Processing orders, returns, and equipment replacements
- Guiding new customers through the onboarding process, ensuring smooth setup and clear communication
- Addressing and resolving complaints with empathy and professionalism
- Collaborating with internal teams (technical support, operations) to deliver a cohesive customer experience
What we're looking for:
- Previous experience in customer service, administration, or operations (telecoms/broadband experience is a plus, but not essential)
- Strong communication skills: confident, clear, and approachable both verbally and in writing
- Excellent organisational skills and attention to detail, with the ability to juggle multiple tasks
- Comfortable using systems to manage orders, returns, and maintain accurate records
- A proactive team player who's dependable and ready to pitch in wherever needed
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service
Posted 3 days ago
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Job Description
Location: Banbury Salary: Up to 34,000 for the right person Job Type: Full-time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key? We are looking for a proactive and enthusiastic Customer Service Representative to join our clients dynamic team.
What You Will Be Doing
Responding to customer enquiries by phone and email, primarily relating to spare parts
Assisting customers with identifying the correct spare parts for their needs
Providing updates on order status, returns and delivery arrangements
Offering insights into spare parts sales history and trends
Processing sales orders for products, ancillary items and spare parts efficiently
Maintaining accurate records in the CRM system, including accounts and contacts
What We Are Looking For
- Excellent communication skills, both written and verbal
- A positive attitude and commitment to high levels of customer service
- Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
- Ability to work collaboratively with colleagues to achieve shared goals
- Flexible and responsive to customer and business needs
- High attention to detail and accuracy
- Basic understanding of the product ranges or willingness to learn
- Strong time management and ability to work independently
Why Apply
This is a fantastic opportunity to join a supportive team where your contributions make a real impact. If you are customer-focused, tech-savvy and ready to grow in a rewarding role, we would love to hear from you.
Apply now and take the next step in your career.
Customer Service
Posted 3 days ago
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Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)
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Customer Service
Posted 10 days ago
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Job Description
HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound/outbound calls from customers relating to the service provided by the business
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters and emails
- Inputting data onto the system
Requirements:
- Previous experience in a similar customer service based role is essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
Find a job in the UK | HRGO Recruitment
Customer Service
Posted 10 days ago
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Job Description
Join Our Team as a Customer Service Representative!
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every call counts? If so, we have an exciting opportunity for you to shine!
About the Role:
We are seeking a motivated Customer Service Representative to be the first point of contact for our valued clients in the Financial Institution & Insurance sector. This is a temporary contract for 3 months, with the possibility of extension. Your primary responsibility will be to manage incoming calls, ensuring each customer feels heard and valued.
Key Details:
- Contract Type: Temporary (3 months, with potential for extension)
- Hours: Monday to Friday, 9 AM - 5 PM
- Location: Just a 10-minute walk from the train station
- Industry: Financial Institution & Insurance
What You'll Do:
- Answer incoming calls promptly and professionally.
- Provide accurate information and resolve customer inquiries effectively.
- Maintain a positive and cheerful demeanour, even in challenging situations.
- Document interactions in a clear and concise manner.
- Collaborate with team members to enhance customer experience.
What We're Looking For:
- Previous call centre experience is a must!
- Strong communication skills with the ability to connect with customers.
- A friendly and enthusiastic approach that embodies our commitment to excellent service.
- Ability to multitask and manage time efficiently.
- A proactive attitude and willingness to learn.
Why Join Us?
- Be part of a dynamic team that values your contributions.
- Gain valuable experience in the financial and insurance sectors.
- Enjoy a supportive work environment that encourages growth.
- Potential for contract extension based on performance.
If you're ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!
How to Apply:
Send your resume and a brief cover letter highlighting your relevant experience to (insert application email/website). Don't miss out on this opportunity to join an organisation that celebrates your skills and dedication!
Get ready to make a positive impact-apply today!
We can't wait to welcome you to our team!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted 10 days ago
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Job Description
Location: Basingstoke - Hybrid
Hours: Full-time
Contract Type: Temporary - 4 - 6 Months
Overview:
We're currently seeking a proactive and personable Customer Service Advisor to support a busy service team on a temporary basis. This is a great opportunity for someone with strong communication skills and a passion for helping people to gain experience in a fast-paced, customer-focused environment.
What You'll Be Doing
- Responding to incoming customer enquiries via phone and email, ensuring each interaction is handled with care and professionalism.
- Gathering relevant information to resolve queries efficiently and accurately.
- Logging all customer interactions clearly and thoroughly in internal systems.
- Processing service requests and claims in line with internal guidelines.
- Explaining product or service details in a clear and easy-to-understand manner.
- Escalating complex issues to the appropriate team when necessary.
- Maintaining a high level of attention to detail to ensure compliance and accuracy.
- Working collaboratively with colleagues to meet team targets and service levels.
- Taking ownership of your own learning and development during the assignment.
What We're Looking For:
- Previous experience in a customer service, contact centre, or administrative role.
- Confident communicator with a friendly and professional telephone manner.
- Strong written communication skills and attention to detail.
- Comfortable using computer systems and Microsoft Office applications.
- Ability to manage your time effectively and work well under pressure.
- A team player who is also capable of working independently.
Why Apply?
- Gain valuable experience in a supportive and structured environment.
- Develop transferable skills in customer service, communication, and administration.
- Opportunity to work with a well-established organisation.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.