What Senior Research Coordinator Jobs are in the United Kingdom?

Join us as Senior Research Manager. We’re searching for a Senior Research Manager to head up our research function at NatWest Boxed. You’ll work under one of our Product Directors, enjoying a high degree of trust and empowerment to set the direction of the research function. Your team will lead research across NatWest Boxed (our B2B2C Embedded Finance Business) and Mettle (our award‑winning neobank for small businesses).

You’ll be running a small team of sharp, accomplished User Researchers, shaping the priorities, ways of working, and direction of the function. You’ll draw on your experiences to inspire the team and the business to achieve first‑class results, ensuring an exceptionally high‑quality bar and maintaining a competitive edge in the market. You’ll be the company‑wide ambassador for customer‑centricity, establishing frameworks that couple research strategy tightly to business goals, while educating and supporting the wider organization. You’ll work closely with customer‑facing (ops, sales) and customer‑focused (product, design) functions to understand our customers, helping leadership have a cohesive understanding to ensure they are making the right strategic bets.

• Overseeing the holistic research roadmap and managing associated budgets, balancing future‑looking discovery work with evaluative experiments that optimize live products.
• Steer research across two distinct business lines, seamlessly guiding your team to understand enterprise partners and their customers, to empathise with the daily realities of sole traders.
• Coach and act as a quality gate for your team, helping researchers hone their craft across complex generative discovery and rigorous evaluative methods.
• Advocate for the irreplaceable value of deep human insight, pushing the business to understand underlying customer emotions and tie them back to product design and commercial opportunity.
• Set your team up for success to navigate a growing organisation, shaping the tools and processes (ResearchOps) to make research effective and scalable.

• Establishing robust frameworks, setting the gold standard for independent research, and fostering a culture of experimentation across all product and design squads.
• Influencing and guiding executive‑level stakeholders through articulating the business implications of your research and communicating the strategic direction of the function.
• Acting as the heartbeat of the customer for the business, encouraging teams to start with customers in everything they do, and delivering improvements in independent research methodologies.
• Evolving the research function, staying at the cutting edge of emerging trends, and building scalable ResearchOps tools.
• Opinionated about what ‘good’ research looks like, and where the craft is heading. Eager to try new practices whilst maintaining research rigour.

• Deeply versed across research frameworks (including Jobs to Be Done), with the judgment to empower the team to select the right approach for each problem.
• Deep experience with mixed‑methods research, encompassing complex qualitative and quantitative analysis, and the ability to coach teams to bring different data streams together into a cohesive story.
• A proven track record of driving business results, demonstrating how your team’s research has led to tangible, positive outcomes and improved product performance as well as business outcomes/metrics.
• Experience leading dynamic research teams as a natural coach, ensuring team members constantly hone their craft and synthesize data into compelling business narratives. You’ll have previously set up and matured a great research function at a scaling organisation.
• Ability to take action, and ownership of ambiguous topics. Bringing teams together, creating alignment and driving change.
• Understanding of the unique challenges B2B research brings, and the impact research has had within SaaS.

• Practical experience integrating emerging AI tools and modern workflows into a research practice to drive team efficiency and enable research beyond the team.
• The ability to thrive with high autonomy, shaping the future of a research function integral to two rapidly changing businesses.

This range is provided by WeAreAspire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Senior Talent Consultant at WeAreAspire | Hiring across Research & Insight throughout the UK and International markets

Are you a Senior Research Manager looking to work on B2B projects? Then you could be the perfect fit for one of our favourite market research partners in this flexible Senior Research Manager role!

JOB TITLE: Senior Research Manager
SALARY: Up to £55k + 20% bonus
LOCATION: London

We are working with an award-winning strategic consultancy, rapidly emerging as a leading voice in research and insight. Method-agnostic and bespoke in approach, they deliver strategies that uncover growth, explore sector futures, and help clients thrive. As a Senior Research Manager you will own key account relationships with a focus on thought leadership, brand research, market understanding, product development and more!

• Owning key account relationships, spending time understanding the priorities and needs for clients
• Being a quality gatekeeper, ensuring that the work delivered is something to be proud of
• Getting involved in the day to day across quantitative projects

• Demonstrates values: friendly, flexible, forthright, fast, while managing projects and supporting junior colleagues effectively.
• Passionate about teamwork, client relationships, and delivering high-quality, bespoke research that uncovers insights and drives results.
• Highly organized, adaptable, and innovative, able to handle both quick-turnaround projects and longer-term strategic initiatives.

Interested in this Senior Research Manager role? Apply now and let's have a chat!

We Are Aspire Ltd are a Disability Confident Commited employer

Mid-Senior level

Full-time

Marketing

Market Research

Referrals increase your chances of interviewing at WeAreAspire by 2x

London, England, United Kingdom

This range is provided by WeAreAspire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from WeAreAspire

Are you a people driven Senior Insights Manager who is looking for a company with a friendly team culture? Then you could be the perfect fit for a boutique agency in this flexible working Senior Insights Manager role!

JOB TITLE: Senior Insights Manager
SALARY: Up to £55k DOE
LOCATION: London
Length: 1 year FTC

THE COMPANY

A boutique consultancy who focus on shopper insights within the FMCG and eating/drinking out sectors. They provide a unique combination of expert intelligence in their space, providing essential analysis, market data, insight and trends for their prestigious list of clients, including Tesco, Coca-Cola, Kraft Heinz, Costa, among others.

The insight team is responsible for all their research outputs, for both their core syndicated products and bespoke projects. Over the last couple of years, they have undergone a data revolution and have embraced a new data visualisation tools that enable them to build dashboards, visualise data in creative ways and integrate more advanced analytics.

A very people driven business and have stressed that finding people that will fit into their friendly team culture is really important to them, so it's a great chance to join a friendly and collaborative team.

Main Responsibilities:

1. Communicating and delivering presentations, representing the insight team at internal events and being an ambassador for the brand
2. Manage and oversee client or syndicated projects from proposal stage, through to client management and delivery
3. Plan and manage team capacity, matching tasks to capacity, availability, and capability/areas of expertise

Skills & Experience:

1. Experience within the FMCG and Food & Drink sector
2. Excellent data visualisation and an eye for design
3. Technical skills - data literate and comfortable using a data visualization and analysis platform

Interested in this Senior Insights Manager role? Apply now and let's have a chat!

We Are Aspire Ltd are a Disability Confident Commited employer

Mid-Senior level

Full-time

Marketing

Market Research

Join to apply for the Senior Research Manager role at Evident

2 days ago Be among the first 25 applicants

Join to apply for the Senior Research Manager role at Evident

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Direct message the job poster from Evident

Evident is an intelligence platform that benchmarks and tracks AI adoption across the financial services sector. Our mission is to accelerate the adoption of AI across the sector by creating the most complete, unbiased and transparent public benchmarks of AI capability.

Since the launch of our flagship product in January 2023, the Evident AI Index has rapidly become the global standard benchmark for AI maturity in financial services.

• We are index experts. Our Co-Founders Alexandra Mousavizadeh and Annabel Ayles have more than 30 years of experience building complex indices that drive positive change in the world
• We are building a cutting edge research team that uses the latest techniques in machine learning to build faster and better data collection and analysis tools
• We’ve been backed by some of the world’s leading tech investors, including the backers of Revolut and the tech commentator Scott Galloway
• We’re working with some of the world's largest banks, helping them shape their AI strategies impacting millions of customers

If you are interested in advancing your career at a fast-growing, innovative and impact-driven company, you can read about Our Values and Our Commitment to Responsible AI . Our commitments to diversity and inclusion are set out at the end of this job description.

The Role

We are looking for a Senior Research Manager to drive our research agenda specific to the Insurance vertical .

In June, we plan to launch our first expansion to a new industry vertical, publishing an Index which will rank 30 Insurance companies. In addition to publishing a Key Findings Report, the team will launch several recurring data and insight products that enhance the depth and breadth of our continuing coverage of the intersection of AI x Insurance.

Leveraging the data produced by the Evident AI Index, this role will be responsible for end-to-end production of original research insights—spanning ideation, research design, hypothesis testing, analysis, authorship, and continuing updates.

Key Responsibilities

• Authoring major research releases profiling the leader of the latest insurance rankings and summarising the overall results.
• Identifying and contextualizing emerging trends across the methodology driving the Evident AI Index
• Partner closely with client strategists to define and iterate Evident’s current point-of-view, prioritizing incoming customer questions
• Launch a series of short-form content summarising need-to-know developments sourced from Evident’s array of data trackers
• Identify, escalate, and thread together interesting nuggets specific to recent Use Cases, Research Papers, Patent Filing, Job Listings, Press Releases, etc.
• Interview subject matter experts and industry practitioners to validate our point-of-view and stay ahead of what the industry zeitgeist
• Liaise with Research Analysts focused on our topical research (Talent, Innovation, Leadership, Responsible AI, Outcomes)
• Ensure key insights from our wider research portfolio are infused into our industry-specific trends and, conversely, ensure critical questions are proactively addressed in ongoing research, thereby reinforcing the relevance and impact of our collective work.

Core Skills

• 5-7 years of research and/or consulting experience
• Direct experience covering the insurance industry
• Strong background in quantitative analysis
• Excellent written communications skills and a proven ability or produce engaging content
• Eligible to work in the United Kingdom or United States without visa sponsorship

Nice to Have

• Understanding of key issues facing leadership teams in global insurers on topics related to artificial intelligence and/or other emerging technologies
• Experience adapting and publishing primary or secondary research in different form factors (written reports, presentations, social media posts, webinars/podcasts)
• Experience working with data scientists, engineers, and design teams to create supporting interactive visualization and/or rich media assets
• Intellectual curiosity about AI topics, trends, and tech impacting the Insurance industry
• Share options: we offer all employees share options over a 4-year vesting period
• Holidays: 28 days of holiday + public bank holidays
• Flexible working: 3-4 days per week in our Central London office, 1-2 days remote
• Pension
• Private health insurance

Our commitments to diversity and inclusion…

• Evident is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating all forms of discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
• During our recruitment process, you will not be discriminated against for any of the following reasons: race (including colour, nationality, ethnic and national origin), age, disability, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, religion or belief, sex or sexual orientation. If you need us to make certain changes (known as reasonable adjustments) to make sure you are not disadvantaged during the recruitment process, you should contact us as soon as possible.
• We strive to create a working environment free of bullying, harassment, victimisation and discrimination, promote dignity and respect for all, and value and recognise individual differences and the contributions of all staff.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research
• Industries Business Consulting and Services, Insurance, and Insurance Carriers

Referrals increase your chances of interviewing at Evident by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

A fast-growing, technology-led insights and strategy business is preparing for a significant upcoming public sector engagement and is looking to appoint a Senior Insights Manager to play a key role in its delivery.

This position sits at the intersection of data, strategy, and communications, with responsibility for turning complex audience and market data into clear, actionable insight.

You will lead the end-to-end insight generation process across key accounts, with a particular focus on public sector work. The role requires someone who can go beyond reporting, drawing out meaningful conclusions that directly inform communications, media planning, and engagement strategies.

You will also act as a senior point of contact for clients, presenting work and helping shape strategic direction.

• Lead insight development and strategic output across major client accounts
• Design and deliver audience and market analysis using a combination of data sources
• Translate findings into clear, actionable recommendations across communications and media strategy
• Present work to senior stakeholders in a confident and engaging manner
• Produce high-quality reports and presentations with a strong narrative focus
• Work closely with internal strategy, planning, and activation teams to ensure delivery of recommendations
• Contribute to the ongoing development of methodologies and ways of working

• 4+ years’ experience in a strategy, insights, or consulting role
• Background in areas such as media strategy, audience insights, research, or communications planning
• Experience working with data‑led tools (e.g. audience intelligence, research platforms, or social listening tools)
• Strong ability to interpret data and translate it into strategic recommendations
• Comfortable working in a hands‑on capacity with data and outputs
• Confident presenter with experience engaging senior stakeholders
• Strong analytical thinking combined with commercial awareness
• Experience working on public sector or government‑related projects

Introduction

As a Senior Research Manager, you will take a leading role in managing research projects, acting as the primary client contact and an internal subject matter expert. You will design and execute research strategies that address complex business challenges, delivering actionable insights that drive growth. With robust expertise in consumer insights, product innovation, branding, and advertising, you will be pivotal in mentoring junior researchers and enhancing team performance while maintaining the gold standard of multi-country studies.

• Design research questionnaires that meet project objectives in consultation with clients.
• Lead and manage end-to-end research projects, including survey design, data analysis, and results presentation.
• Analyze and transform data into clear, story-driven reports and presentations that address clients’ research, commercial, and communication goals.
• Work closely with internal operations teams to oversee survey deployment, data collection, and analysis processes and manage timelines, efficiency and budget.

• Strong understanding of client business needs and deliver tailored solutions.
• Act as a thought leader and research expert, demonstrating deep knowledge in consumer insights on topics like product innovation, branding, and advertising.
• Stay updated with industry trends and contribute to business growth by suggesting new methodologies and solutions.
• Contribute to business development by supporting proposals, pitches, and account growth initiatives.
• Mentor and coach junior researchers, providing guidance on project execution, data analysis, and storytelling techniques.
• Review and sign off on team deliverables to ensure excellence.
• Foster a collaborative, innovative, and supportive team environment.
• Most senior team members from the Research & CSM team that collaborates with Client and Commercial Directors to co-lead research-focused client engagements and manage emerging issues.

• 8+ years of experience in quantitative market research, preferably on agency side.
• A results-driven, can-do attitude with a passion for research excellence.
• Strong organizational and project management skills, handling multiple tasks effectively.
• Excellent verbal and written communication skills in English.
• Experience or education in fields such as Marketing, Business, Economics, Communications, Social Sciences, or similar areas. Formal degrees are welcome but not required.
• Proven expertise in designing, managing, and delivering complex research projects.
• Excellent analytical and storytelling skills with a focus on turning complex data into actionable insights and presenting these findings.
• Proven ability to build and manage client relationships.
• Robust coaching and mentoring abilities.
• Collaborative team player who thrives in a dynamic, fast-paced environment. Commitment to fostering an inclusive, empathetic, and transparent work culture.

• A cting with Ownership—Demonstrating individual accountability
• B ringing a forward mindset—Being action-oriented, bold and entrepreneurial
• C ollaborating with Curiosity—Exhibiting teamwork through togetherness
• D iscussing openly, committing jointly—Sharing your views openly
• E mbracing empathy—Being egoless & caring

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Join our global team. We welcome big thinking and reward great work.

Mid‑Senior level

Full‑time

Research

Market Research

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

We are seeking a Senior Insights Manager to be the definitive voice of the market, transforming complexity into winning strategies across our core UK and global expansion territories. You are a curious, relentless, mixed-method research expert ready to drive strategic direction and accelerate commercial growth. If you thrive in a fast-paced environment and are passionate about delivering trusted, actionable insights, you'll feel right at home.

This role sits at the critical intersection of market data, product strategy, and commercial execution, acting as a trusted advisor to leadership.

• Lead end-to-end mixed-method research (Qualitative and Quantitative) to provide a holistic view of the payments landscape, merchant needs, and competitor movements for both the UK and key international markets (e.g., Italy, Spain).
• Translate complex research findings into definitive, actionable insights for Product, Marketing, and Sales, directly shaping product roadmaps, GTM strategies, and campaign efficacy.
• Execute deep-dive qualitative studies (e.g., IDIs) to uncover B2B merchant motivations and manage ad-hoc quantitative studies (e.g., Willingness to Pay, message testing).
• Contribute to methodological excellence and build research as a core competency across the organisation, using advanced frameworks (e.g., Observational Techniques) to tackle complex business questions.
• Apply an inquisitive, creative mindset to challenge the status quo and identify white space opportunities.
• Use compelling storytelling to translate complex data into memorable narratives that drive alignment and commercial impact.

• Proven progressive experience in market research, consumer insights, or strategic planning.
• Highly proficient in running both In-depth Interviews and executing ad-hoc quantitative projects.
• Blend of agency and client-side experience is highly valued.
• Gravitas and confidence to give insight-based opinions that challenge existing assumptions, coupled with a can‑do attitude and strong ownership skills.
• Solid track record of managing and delivering multi-country, international research projects.
• Exposure to B2B environments and the FinTech/Payments industry desirable.

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch‑up? Our social hubs make it easy. Do work that counts, in spaces made for you.

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk:

• You’re curious. You have a real desire to learn and create.
• You’re relentless. You keep going even when it’s easier not to.
• You’re customer‑obsessed. You know how important customers are to what you do.

From local bakeries to well‑known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer‑first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.