What Delivery Station Jobs are in the United Kingdom?

Delivery Station Supervisor / Warehouse Supervisor

5 out of 7 days (to be confirmed). Must be flexible and able to work weekends.

17.32 per hour

Temporary to Permanent (After 12 successful weeks)

Sheffield- S93AJ



As a Delivery Station Supervisor, you will oversee the parcel handling operation in a high-volume e-commerce environment. Your role is critical in ensuring fast, accurate, and safe delivery of packages from the station to the final destination.



Key Responsibilities;

• Supervise daily inbound, sorting, and outbound operations to ensure timely and accurate delivery.
• Lead a team of colleagues, assigning tasks and monitoring productivity.
• Optimise resources across shifts based on volume forecasts and real-time data.
• Maintain operational KPIs including on-time dispatch, error rates, and package accuracy.
• Support the onboarding and performance management processes for Delivery Station staff.
• Conduct daily briefings
• Ensure compliance with safety regulations, and internal operational standards.
• Collaborate with transportation partners and regional logistics teams to resolve delivery issues.
• Create daily shift reports and escalate incidents or operational risks as necessary.
• Solve daily problems and report any issues to management.

Your Experience:

• Previous experience in a senior warehouse, delivery, or logistics role.
• Good communication and organisational skills.
• Basic computer skills (Excel, email, etc.).

Apply oinline or call ACS Staffing Solutions on (phone number removed)

Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
Manage and develop a team of Area Managers
Own your site, deal with issues and positively impact site performance
Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
Design and deliver initiatives across the sites to improve operational performance
A day in the life
You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- Experience in English-language communication skills, both written and verbal
- A degree or relevant experience in people and stakeholder management
- Experience developing and managing a high-performing team
- Experience using data analysis to drive business decisions
- Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
Preferred Qualifications
- Experience leading change in a multiple site environments
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
**Job title -** Customer Service Delivery Station Liaison
**Location** - DPN1 - Unit A&B Woodlands Indstril Storage Estate,Longtown, 1N51, Carlisle, CA6 5TR
**Pay Rate** - £12.70
**Shift** - Wednesday-Saturday 10:00-20:45pm
Our mission at Amazon is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that's why you'll find we approach things differently here. You won't be asked to read from a script or learn dialogue by heart. Instead we'll provide you with the training you need to problem solve for our customers. You'll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.
**What will you do as a Delivery Station Liaison?**
You will provide the best in class customer service from within our delivery station by organising successful re-delivery attempts for customers' parcels. As a Delivery Station Liaison, you will call customers to confirm crucial delivery details and prevent further delivery delays. Upon finishing your call with the customer, you will work with warehouse teams on the ground as well as Delivery Service Partners to ensure that packages are re-delivered successfully on the same day. Additionally, you will work to pre-emptively solve delivery defects to reduce customer effort.
Basic Qualifications
**What are your hours?**
This role requires working variable hours to match when customers need us most. You will work Wednesday-Saturday 10:00 - 20:45pm
**What qualifications do we need from you?**
+ Have the right to work in the United Kingdom without restrictions
+ Experience in customer service, retail or hospitality industry
+ Flexible with regards to shift work (this role has non-negotiable time schedule of 10am-8:45pm).
+ Exceptional communication skills in English, including the ability to clearly and concisely communicate in writing and speech listening and interpreting customer needs.
+ Excellent time-management, organisational, and prioritisation skills.
+ Experience working under pressure in a high-volume environment whilst maintaining standards for productivity, quality and service.
+ Ability to take ownership and be proactive.
+ Intermediate computer literacy.
**What strengths will you bring?**
+ Hard-working, articulate, and detail-orientated
+ Friendly and customer-focused in every situation
+ Ability to learn quickly and embrace change
+ Comfortable multi-tasking in a high-energy environment.
**What benefits will you receive?**
+ Pension Plan
+ Competitive holiday allowance
+ Health insurance
+ Life insurance
+ Amazon.co.uk discount
+ Employee assistance program
+ Organisational progression options
+ Additional add-on benefits of your choice
**If this role sounds like it's for you, then click on the link below to start the application process!**
You'll need to allow 1-2 hours including an assessment to test your suitability for the role. We recommend using a PC (e.g. laptop) in order to get the best experience.
If successful, we will contact you about the next steps!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central(CS4) to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Description
Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon's Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon's operations running smoothly.
Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.
Key job responsibilities
- Place outbound calls to customers
- Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
- Keep daily, weekly and monthly records of progress with customer queries
- Follow Standard Operating Procedures and keep customer data secure
- Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates. As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can't find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.
DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.
Basic Qualifications
- Knowledge of advanced English at CEFR level B2/C1
- Relevant experience of dealing with customer queries via phone and email
- Relevant experience in an administrative support role involving collaboration with internal or external teams
- Relevant experience of solving problems whether related to customer queries or internal process issues
Preferred Qualifications
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
- Experience in communicating with senior colleagues
- Professional experience in a fast-paced environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.
Key job responsibilities
Manage and develop a team of Area Managers
Own your site, deal with issues and positively impact site performance
Analyse site performance against relevant business objectives, and put in place actions to improve our operational excellence
Work closely with other support teams, including PxT (HR), Finance, Delivery Service Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units
Design and deliver initiatives across the sites to improve operational performance
A day in the life
You have ultimate ownership for an entire Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer experience. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.
A typical day will involve collaboration with different stakeholders, deep diving performance and risk metrics for sites as well as preparing for different levels of demand. You will mentor and coach your team to achieve top level results.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Basic Qualifications
- Experience in English-language communication skills, both written and verbal
- Experience developing and managing a high-performing team
- Experience using data analysis to drive business decisions
- Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
- A degree or relevant experience in people and stakeholder management
Preferred Qualifications
- Experience leading change in a multiple site environments
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To continue to drive process excellence within our Last mile Delivery business, we are currently looking for an Process Excellence Manager.
As an Process Excellence Manager, you will drive process standardization on site. You will be the link between station management and the Process Excellence team. As a member of the Process Excellence team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
As firsthand contact for station management regarding process improvements and bench marking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
Contribute to audit initiatives and support results-driven action planning
Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders
Support development and continuous piloting of process improvements and ongoing bench marking initiatives
Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.
This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights.
Basic Qualifications
- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
- Bachelor's degree, or Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience working in a supply chain, transportation, project management or management consulting role
- Experience with project management
- Experience using Excel and data analysis
- Experience working with multiple groups of stakeholders
Preferred Qualifications
- Experience in process improvement
- Knowledge of analytic tools
- Knowledge of SQL
- Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
To continue to drive process excellence within our Last mile Delivery business, we are currently looking for an Process Excellence Manager.
As an Process Excellence Manager, you will drive process standardization on site. You will be the link between station management and the Process Excellence team. As a member of the Process Excellence team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
Key job responsibilities
As firsthand contact for station management regarding process improvements and bench marking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.
In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction.
Contribute to audit initiatives and support results-driven action planning
Contribute to deployment of Process Standard implementations and upgrades within the delivery station partnering with station management and several stakeholders
Support development and continuous piloting of process improvements and ongoing bench marking initiatives
Ensure station management is understanding benchmark rates and is trained in technical configurations to drive accurate reporting and productivity boosts.
This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights.
Basic Qualifications
- Bachelor's degree, or Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience working in a supply chain, transportation, project management or management consulting role
- Experience managing projects
- Experience using Excel and data analysis
- Experience working with stakeholders
Preferred Qualifications
- Experience in business analytics with demonstrated proficiency in quantitative analysis using SQL, databases, and Excel in a business environment
- Experience defining program requirements and using data and metrics to determine improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Our operations help everything to come together at Amazon. As the Sr. Delivery Station Manager in a fast-paced and challenging environment, you'll be the person who knows your area of the business inside out. You'll own the operational metrics and set the strategy for your area of the business to deliver for our customers and ultimately grow our operations. You'll also develop a large team and coach and mentor team leaders.
Key job responsibilities
Monitor operational metrics and business performance
Contribute to planning the operational budget, considering everything from financial and labour planning
Protect high standards of operational Health and Safety
Strategic planning for the next three, six and twelve months, with a particular focus on peak-season planning
Be accountable for operational leadership by measuring performance, offering feedback, and providing development support
A day in the life
You'll be based at one of our operational sites. You'll split your time across a number of our operational sites. Spending lots of time on site will help you develop your team and collaborate on operational planning. This role has two sides. You'll manage and motivate a team of leaders. At the same time, you'll focus on long-term objectives. This includes creating contingency plans to keep operations running and mitigate against disruptions and driving initiatives that boost quality, safety and productivity. You'll be a source of accountability and a business-wide champion of best practice.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
- Bachelor's degree or equivalent
Preferred Qualifications
- Experience in Engineering, Operations, Business Administration, or a related field
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Overview

Location: Stratford

Pay: £35,000.00-£38,000.00 per year

About the Role

JD.com are hiring an Assistant Delivery Station Manager for our Stratford operation to assist in leading on our last-mile delivery process. You will play a key role in ensuring that parcels move swiftly and accurately from our distribution network to our customers’ doorsteps.

As the Assistant Manager, you’ll manage shift teams of associates and delivery drivers, coordinate dispatch and inbound activity, monitor KPIs, and ensure safety, quality, and efficiency standards are met.

Responsibilities

• Oversee day-to-day operations at your assigned delivery station
• Supervise and co-ordinate a team of associates and drivers during shifts
• Monitor station performance metrics (parcel volume, dispatch accuracy, failed deliveries)
• Ensure timely sorting, loading, and dispatch of parcels
• Support driver check-in, briefings, and daily route readiness
• Identify and resolve operational issues in real-time
• Maintain high safety standards and ensure compliance with H&S regulations
• Communicate with the central delivery operations team and escalate as needed
• Contribute to a positive team culture focused on efficiency and accountability

Qualifications

• Experience in a logistics, warehouse, or delivery environment
• Previous team leadership or supervisory experience (shift/team leader level or above)
• Comfortable working in a fast-paced, time-critical setting
• Excellent organisational and communication skills
• Strong attention to detail and ability to problem-solve under pressure
• Flexibility to work shift patterns (morning, late, weekend rotation)

Required Skills

• Knowledge of last-mile delivery operations
• Experience with handheld devices, routing software, or WMS
• Valid UK driving licence (optional, but helpful)

Preferred Skills

• Knowledge of last-mile delivery operations
• Experience with handheld devices, routing software, or WMS
• Valid UK driving licence (optional, but helpful)

Pay range and compensation package

Competitive salary + benefits

Seniority level

• Associate

Employment type

• Full-time

Job function

• Distribution and Customer Service

Industries

• Transportation, Logistics, Supply Chain and Storage
• Online and Mail Order Retail
• Warehousing and Storage

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