Discover 7 Resident Liaison Officer jobs in Build Recruitment
Job Description
Resident Liaison Officer
Cheltenham
Temporary Contract
Immediate Start Available
Weekly payments
About UsBuild Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment — from executive to operative level.
With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales.
We are currently working with a leading social housing contractor who is looking to appoint an experienced Resident Liaison Officer to support planned maintenance and refurbishment works across occupied social housing properties throughout the Cheltenham area.
The RoleAs Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring clear communication throughout planned maintenance works.
Working closely with residents, site managers, operatives and client representatives, you will help minimise disruption, resolve resident queries and maintain excellent customer satisfaction while ensuring works are completed efficiently.
Day-to-Day Responsibilities- Acting as the main point of contact for residents before, during and after planned works.
- Providing regular updates to residents regarding programme dates, access requirements and any changes to scheduled works.
- Arranging property access and coordinating appointments with residents.
- Handling resident enquiries, concerns and complaints in a professional and timely manner.
- Building positive relationships with residents, housing officers and client representatives.
- Supporting site teams to ensure works progress with minimal disruption to residents.
- Maintaining accurate records of resident interactions, appointments and project updates.
- Using internal IT systems to record information, update databases and produce reports.
- Carrying out resident visits across multiple sites within the Cheltenham area.
- Promoting excellent customer service and ensuring high levels of resident satisfaction throughout the project.
- Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer within the social housing or construction sector.
- Excellent communication and interpersonal skills.
- Strong customer service experience with the ability to build rapport with residents.
- Good organisational skills and the ability to manage a busy workload.
- IT literate , with experience using Microsoft Office and internal databases/CRM systems.
- Full UK driving licence and access to a vehicle, with the ability to travel between sites.
- Experience working within occupied social housing properties is highly desirable.
- Ability to work independently and as part of a wider project team.
- Temporary contract.
- Immediate start available.
- Weekly payments.
- Opportunity to work with a leading social housing contractor.
- Varied role supporting planned maintenance projects across the Cheltenham area.
Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
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Resident Liaison Officer
Posted 1 day ago
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Job Description
Resident Liaison Officer
Location: Cheltenham | Role type: Temporary
Day to Day:- Site visits liaising with tenants and contractors
- Assisting with the selection of products for installation works
- Sending out email and letter correspondence
- Dealing with customers face to face and over the phone
- Dealing with complaints
- Attending site meetings for programme updates with contractors
- Excellent communication skills
- Understanding around maintenance and construction would be beneficial
- Ability to work under pressure
- It Literate
- Experience of working in the Social housing sector would be beneficial
- Full UK driving licence essential
Please apply or contact Chelsie Fowler at Build Recruitment for further details.
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Resident Liaison Officer
Posted 2 days ago
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Job Description
I'm looking to speak to experienced Resident Liaison Officers for a minimum of 12 months work with a reputable contractor, due to commence mid July in Morecambe.
The ideal candidate will have experience working within the social housing sector.
The salary on offer is £18.59 per hour.
Please contact Josh Wakefield on (phone number removed) to discuss this opportunity in further detail - I look forward to hearing from you
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Resident Liaison Officer
Posted 4 days ago
Job Viewed
Job Description
Resident liaison Officer
Cheltenham
Temporary role
The Company:
Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment – from executive to operative level.
With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a Company who are looking for a Resident Liaison Officer covering Cheltenham.
Our client is looking for someone with experience of property maintenance and customer service to be liaising tenants and workforce on site, whilst works are being completed.
Experience within the housing sector is advantageous.
Day to Day:
- Site visits liaising with tenants and contractors
- Assisting with the selection of products for installation works
- Sending out email and letter correspondence
- Dealing with customers face to face and over the phone
- Dealing with complaints
- Attending site meetings for programme updates with contractors
Requirements (Skills & Qualifications):
- Excellent communication skills
- Understanding around maintenance and construction would be beneficial
- Ability to work under pressure
- It Literate
- Experience of working in the Social housing sector would be beneficial
- Full UK driving licence essential
Please apply or contact Chelsie Fowler at Build Recruitment for further details - (url removed) // (phone number removed)
We’ll take the time to understand your career history and motivations for a new role. We’ll also take references and may ask for proof of eligibility to work in the UK.
We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process.
From there our commitment to you is all about being your career partner. We’ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking.
Is this job a match or a miss?
Job Description
I'm looking to speak to experienced Resident Liaison Officers for a minimum of 12 months work with a reputable contractor, due to commence mid July in Morecambe.
The ideal candidate will have experience working within the social housing sector.
The salary on offer is £18.59 per hour.
Please contact Josh Wakefield on (phone number removed) to discuss this opportunity in further detail - I look forward to hearing from you.
Is this job a match or a miss?
Resident Liaison Officer
Posted 4 days ago
Job Viewed
Job Description
I'm looking to speak to experienced Resident Liaison Officers for a minimum of 12 months work with a reputable contractor, due commence mid July in Wakefield.
The ideal candidate will have experience working within the social housing sector.
The salary on offer is £18.59 per hour.
Please contact Josh Wakefield on (phone number removed) to discuss this opportunity in further detail - I look forward to hearing from you.
Is this job a match or a miss?