3 Back Of House Manager jobs in Hilton

**Job Identification:**
**Job Category:** Stewarding
**Job Schedule:** Full time
**Salary** Competitive
Waldorf Astoria London - Admiralty Arch is seeking a Back of House Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team and help shape the guest experience at this landmark hotel.
Located at the end of The Mall opposite Buckingham Palace, Waldorf Astoria London - Admiralty Arch will feature 100 elegant rooms and suites and 17,500 sqft of private residences. The hotel will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing together two of the world's most celebrated Michelin-starred chefs. Guests will also enjoy a world-class spa, state-of-the-art fitness facilities, and a collection of grand event spaces, including a ballroom for up to 320 guests.
Waldorf Astoria Hotels & Resorts is Hilton's flagship luxury brand, known for its timeless elegance, iconic properties, and sincerely elevated service that delivers bespoke, once-in-a-lifetime experiences in the world's most sought-after destinations.
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026**
_Proudly voted by our Team Members_
**A World of Rewards**
· Complimentary, nourishing meals provided while on duty
· Exceptional development programmes, designed to support and accelerate your growth at every stage
· Opportunities to make a meaningful impact through our industry‑leading Corporate Responsibility initiatives
· Team Member Travel Programme, offering exclusive discounted stays and 50% off food & beverage
· High street savings through Perks at Work
· 28 days' holiday, including bank holidays, rising to 33 days with length of service
We are looking for hospitality professionals who are passionate about delivering an exceptional fives star guest experience, consistently upholding the worldclass service standards recognised by Forbes.
Here's what you'll do during a typical day:
As Back of House Manager, you will lead and optimise all non‑public operational areas of the hotel, ensuring seamless support of the guest experience through disciplined stock management, strong supplier partnerships, and the development of a high‑performing Back of House team.
In this role, you will be responsible for upholding exceptional operational standards while ensuring efficiency, sustainability, and compliance. Your responsibilities will include performing the following to the highest professional standards:
· Provide overall leadership and accountability for the Back of House function, ensuring consistently high operational standards
· Recruit, train, motivate, and develop the Back of House team to support flawless service delivery
· Manage the procurement and control of crockery, cutlery, and glassware in line with forecasted business volumes for events, conferences, and transient occupancy
· Maintain strict stock control procedures, conducting regular stock takes to minimise loss and variance
· Oversee ordering processes to ensure par levels are accurately maintained while supporting operational efficiency
· Analyse stock discrepancies and implement preventative controls to minimise waste and loss
· Ensure all Back of House areas are maintained to exemplary cleanliness and organisation standards
· Raise purchase orders in line with approved budgets and business forecasts, reconciling invoices in a timely manner
· Liaise professionally with suppliers to ensure quality, consistency, timely delivery, and adherence to budget parameters
· Manage departmental forecasts, budgets, and capital expenditure requests with financial discipline
· Ensure full compliance with all Health & Safety and Hygiene legislation and brand policies
· Collaborate closely with operational and support departments, including Finance, to foster strong cross‑functional relationships
· Undertake additional responsibilities as reasonably directed by Hotel Management
**What are we looking for?**
A Back of House Manager within Hilton brands operates with precision, integrity, and a strong sense of accountability, working collaboratively to support an exceptional guest journey. To succeed in this role, you will demonstrate:
· Working knowledge of relevant IT and inventory management systems
· Excellent organisational, planning, and prioritisation skills
· Clear and professional communication abilities
· Capacity to work independently or collaboratively in a high‑tempo environment
· Flexibility to adapt to changing operational needs and business demands
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
· Previous experience in a Back of House or similar operational leadership role
· Experience within the hotel or leisure sector
· Proven background managing stock control, supplier relationships, and operational logistics in a service‑driven environment
**What It Takes to Make the Stay**
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of London’s history with every bite.

Salary: £33,743 a year + Service charge

A WORLD OF REWARDS

• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

What will I be doing?

• Responsible for Back of House Department and ensuring consistent high standards
• Manage, train and develop the Back of House team
• Ensure crockery, cutlery and glassware are ordered and controlled in line with business levels for both conferences/events and transient customers
• Control stock levels and complete stock takes to ensure minimum stock losses
• Manage stock ordering to ensure par levels are maintained
• Understand stock loss occurrences and implement measures to prevent losses
• Ensure back of house areas are maintained to the highest cleanliness standards
• Raise all purchase orders in line with business forecasts and reconcile invoices regularly
• Liaise with suppliers to ensure best quality products are received within budget
• Manage forecasts, budgets and capital equipment requests
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Work with all departments, including finance, to ensure good working relationships
• Carry out any other reasonable task set by the Hotel's Management

What are we looking for?

• A baseline understanding of IT systems
• Excellent organisational and planning skills
• Good communication skills
• Ability to work under pressure on own or in teams
• Flexibility to respond to a range of various work situations

Additional capabilities and distinctions

• Previous experience in same or similar role
• Experience in hotel/leisure industry
• Previous experience in the same or similar role as well as experience in the hotel or leisure industries is a plus

About Hilton

EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Schedule: Full-time

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