49 Contentwriter jobs in the United Kingdom

Digital Content Writer

Manchester, North West Adria Solutions

Posted 5 days ago

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Job Description

permanent
Digital Content Writer

A Manchester-based SaaS company transforming the way people engage with their finances. Our platform helps employees take control of their financial wellbeing through smart tools, education, and real-time insights.

With a growing customer base across the UK, we're passionate about building digital experiences that empower users and make complex financial decisions easier to un.



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Digital Content Creator - Life Sciences (JR100659)

Clarion Events

Posted 456 days ago

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Job Description

Permanent

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION , CARE , IMAGINATION , and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

The Opportunity:

We have an exciting opportunity for a commercially driven Digital Content Creator to join the digital content arm for Phacilitate.

The Digital Content Creator will lead the way in how we plan and execute impactful, creative content across the portfolio. Part of an ambitious Marketing team and working closely with the Sales and Research teams. You will be at the forefront of initiating; creating; and monetising original content, driving engagement, brand equity and brand reach, embracing all forms of content creation that serve the cell and gene therapy community.

The ideal candidate will have a scientific background and an interest in Life Sciences. They will be a creative project leader, who understands and enjoys engaging with people through social media and other digital outlets, with the ability to tell a compelling story in a creative way.

Key Responsibilities:

Content Creation:

  • Writing, editing, proofreading, and publishing original content that is highly relevant and topical to our target audience.
  • Researching topics for blog posts or other pieces of written content.
  • Managing SEO keywords on all blog posts/articles.
  • Conceptualising and producing content through research, drafting and analysing surveys, engaging authors and other vendors, editing written work, video and infographics.
  • Presenting and moderating at events to position yourself as a thought leader.
  • Executing organic content strategy in line with brand strategy, including SEO.
  • Developing organic content to drive leads to support content marketing for events.
  • Build and deliver the weekly newsletter using Pardot.
  • Responsible for posting organic content on social media in order to drive web traffic.
  • Attending and reporting from key industry events.

Sponsor Content

  • Collaborating on proposals with internal teams, instigating distinctive ideas and deliverables that meet client needs and our business values (onsite content and webinars).
  • Establishing and managing project schedules for commissioned content to ensure publication to agreed budgets and deadlines.
  • Analysing the success of client campaigns, evidenced through reports and data analysis.

Organic Content:

  • Creating and managing the editorial strategy and calendar in line with our customer playbook.
  • Managing the newsletter calendar ensuring that the content aligns with the portfolios key milestones and audience engagement goals.

General :

  • Supporting the Head of Marketing to manage an annual budget for the digital product.
  • Producing regular team updates to communicate upcoming content.
  • Supporting the team in adopting and communicating with an appropriate brand voice.
  • Developing and executing the digital content strategy.

Customer Centricity:

  • Building strong relationships with our customers, delivering great customer success.
  • Creating and delivering content that aligns with the customer value journey, ensuring each campaign is delivering on set KPIs.

 Strategy and Execution:

  • Providing continuous feedback to management through data on key customer trends and making recommendations on adapting the brand marketing strategy.
  • Producing reports and predictive analysis surrounding engagement and key performance indicators relating to content performance.
  • Identifying areas for improvements in digital content and present solutions.

Requirements

Knowledge, Skills & Behaviour:

  • Experience in design processes and the user experience (UX).
  • Experience in using marketing automation platforms, such as Pardot are desirable.
  • A dynamic writer able to create compelling headlines and content pieces.
  • Excellent project management within budget and timeline.
  • A strategic and commercial skillet for developing campaign proposals.
  • Able to react and respond positively to feedback from various stakeholders.
  • Self-motivated, proactive, and able to anticipate business needs and take action.
  • Fluent in today’s digital media landscape, key trends, and challenges.
  • High level of accuracy and attention to detail.
  • Entrepreneurial and able to spot new business opportunities

Benefits

    • 25 days’ holiday plus bank holidays
    • End of year wellbeing shutdown (closed for the last week of the year)
    • Celebration day off (e.g. birthday, Diwali, Eid, etc)
    • Summer Hours in August (3pm finish on Fridays)
    • Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
    • Pension Scheme
    • Private Medical Insurance
    • Health Cash Plan
    • Wellbeing Library (MYNDUP)
    • Mentoring Programme
    • Subsidised Café
    • Season Ticket Loan
    • Cycle to Work Schemes
    • Free on-site gym and shower facilities
    • Free eyesight tests
    • Free flu vaccination – offered on site once a year for all employees
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Digital Content Lead

Brighton and Hove, South East £33000 - £35000 Annually Poolhall Recruitment Ltd

Posted 5 days ago

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Job Description

permanent

Poolhall Recruitment is hiring on behalf of a dynamic PR and marketing agency seeking a Digital Content Lead to elevate their digital presence and campaign impact.

We're looking for a strategic thinker with strong writing skills and a passion for digital PR, SEO, and content marketing. You'll work closely with a talented PR team to develop integrated content strategies, drive online engagement, and secure high-authority digital placements.

Key Responsibilities:

  • Develop and execute content strategies across PR, SEO, social, and outreach
  • Create high-performing blogs, thought leadership, press releases, and multimedia content
  • Lead digital PR efforts, building backlinks and securing coverage on authoritative platforms
  • Use analytics to monitor performance and refine content strategies
  • Collaborate on client campaigns, reporting, and digital growth opportunities
  • Support and mentor junior team members on digital best practices

Requirements:

  • Proven track record in link-building and content outreach
  • Strong writing skills and proficiency with tools like Google Analytics, SEMrush, and Ahrefs
  • Solid understanding of SEO and content performance metrics
  • Confident communicator with client-facing experience

Bonus Skills:

  • Experience with paid social campaigns (LinkedIn, Meta)
  • Familiarity with CMS platforms (e.g., WordPress)
  • Knowledge of influencer outreach tools

Perks:

  • 25 days holiday + your birthday off + bank holidays
  • Flexible hours, early finish on Fridays
  • Hybrid working options
  • Commission on new business
  • Training and professional development opportunities
  • Collaborative, friendly team culture

Please apply now below or contact Jay at Poolhall Recruitment. By applying for this role, you are agreeing to Poolhall Recruitment Ltd's Data Protection Policy which can be found on our website.

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Digital Content Lead

BN1 Patcham, South East Poolhall Recruitment Ltd

Posted 19 days ago

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Job Description

full time

Poolhall Recruitment is hiring on behalf of a dynamic PR and marketing agency seeking a Digital Content Lead to elevate their digital presence and campaign impact.

We're looking for a strategic thinker with strong writing skills and a passion for digital PR, SEO, and content marketing. You'll work closely with a talented PR team to develop integrated content strategies, drive online engagement, and secure high-authority digital placements.

Key Responsibilities:

  • Develop and execute content strategies across PR, SEO, social, and outreach
  • Create high-performing blogs, thought leadership, press releases, and multimedia content
  • Lead digital PR efforts, building backlinks and securing coverage on authoritative platforms
  • Use analytics to monitor performance and refine content strategies
  • Collaborate on client campaigns, reporting, and digital growth opportunities
  • Support and mentor junior team members on digital best practices

Requirements:

  • Proven track record in link-building and content outreach
  • Strong writing skills and proficiency with tools like Google Analytics, SEMrush, and Ahrefs
  • Solid understanding of SEO and content performance metrics
  • Confident communicator with client-facing experience

Bonus Skills:

  • Experience with paid social campaigns (LinkedIn, Meta)
  • Familiarity with CMS platforms (e.g., WordPress)
  • Knowledge of influencer outreach tools

Perks:

  • 25 days holiday + your birthday off + bank holidays
  • Flexible hours, early finish on Fridays
  • Hybrid working options
  • Commission on new business
  • Training and professional development opportunities
  • Collaborative, friendly team culture

Please apply now below or contact Jay at Poolhall Recruitment. By applying for this role, you are agreeing to Poolhall Recruitment Ltd's Data Protection Policy which can be found on our website.

This advertiser has chosen not to accept applicants from your region.

Digital Content Publisher

Rickmansworth, Eastern Lorien

Posted 8 days ago

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Job Description

Looking for a Digital Content Publisher to start early August, with experience in CMS & SEO best practices.

Contract - Inside IR35

Rate - £140 per day (via umbrella)

Location- Rickmansworth (1 day a week onsite on Wednesdays and the remaining 4 days a week remotely)

Duration - until Dec end initially


Job Description

We're looking for a bright, enthusiastic and hard-working Digital Content Publisher. The role requires a candidate to work as part of the Digital Platforms team at one of our clients.

The candidate will work a hybrid model, 1 day a week onsite with the team at their premises (near Rickmansworth, Herts), and the remaining 4 days a week remotely

Responsibilities

  • Input and edit supplied website content from the Central team and internal stakeholders using a range of content management systems
  • Deploy quarterly new vehicle offers and oversee sign-off process
  • Work closely with business stakeholders to ensure product information shown on landing pages is correct and compliant
  • Regularly audit and update digital assets
  • Ensure SEO metadata/ Google Analytics tracking is in place for content created
  • Proactive approach to spotting business opportunities and website development opportunities
  • Maintenance of day-to-day website inbox and requests in collaboration with the other team members

Requirements

Essential:

  • Previous experience with web publishing and knowing your way around a CMS (Adobe Experience Manager & Umbraco preferred, however, training will be provided)
  • Adaptable, ability to multi-task and work in a fast-paced environment
  • Attention to detail and an independent, proactive approach


Nice-to-have:

  • Familiarity with Digital Marketing tools (Google Analytics, Content Square preferred)
  • Understanding of SEO best practices
  • Basic image editing skills
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Digital Content Designer

London, London Edgewell Personal Care

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Job Description

Edgewell is not just a company, but a vibrant global community of **6,800 visionaries, doers, and makers** . Our family of over **25 personal care brands** serves people in more than **50 countries** . We are dedicated to infusing joyfulness into every aspect of our work. Our pledge goes beyond our products, with our fundamental value of **People First** guiding us to foster a diverse, inclusive, and respectful environment where every team member can flourish and celebrate our shared achievements.
**Content Manager**
**London, UK**
**Hybrid Working**
**Attractive salary & benefits**
**Let's Talk About You**
You're ambitious, but you want a career with purpose-we love that. You're up for a challenge and ready to write the next chapter of your career story with a great group of encouraging colleagues. You want to make your mark and let your personality shine. Well, if you're interested in our Content Manager role, this might be your next step! We are looking for an experienced Digital Content Producer Professional to join Edgewell Personal Care - a global consumer goods business with a portfolio of over 25 brands (Wilkinson Sword, Schick, Hawaiian Tropic, Carefree, Bulldog Skincare for Men, Jack Black and recently acquired Cremo Grooming. just to name a few!).
**Now, Let's Get Down to Business**
The Digital Content Producer for our brands is an experienced and creatively skilled storyteller who helps positively position the brand through the creation and timely execution of marketing and communications programs, campaigns, and tactics that improve equity, affinity and preference among our consumers and consistency among internal audiences as well.
We are looking for a versatile person that specializes in digital video content, fully understanding how the digital world works along with the ability to support in-house design on media and activation projects. This person would have experience in multimedia projects, which may include design, animation, illustration, editing video, art directing and photography projects.
If there's one thing, you'll get here at Edgewell, it's a collaborative group full of likeable, diverse and nurturing colleagues. They're an inspiring bunch.
**Here's a sample of what you'll get up to:**
With oversight and direction from the Head of Digital Content and Media to work collaboratively with stakeholders (the European Brand teams and external agencies) to create a wide range of digital content which may include, but not limited to: video assets, Digital Banners, PDP's, Landing Pages and social media visual assets.
Conduct UX research and apply insights to create accessible, consumer centric content.
Track performance metrics and use data to inform content improvements
Design, create, and optimize digital content for performance media and retail channels (such as Amazon)
Is efficient and effective at project and time management, is able to effectively balance competing priorities and consistently meets deadline expectations.
Able to have a good understanding of brand guidelines and can execute outstanding collateral that meets our Brands and their needs.
To foster rapidly some very strong relationships within our organization / cross functional teams, be a brand Ambassador that breathe the brand with style.
Positively creates high visibility marketing and outreach campaigns and communications to showcase the unique brand attributes of our Brands.
Lead (as skill set allows) or manage outsourced creative projects as needed. This may include filming, photography or multimedia projects.
**Are You Ready to Show Us What You've Got?**
While your experience is of course important, we're all about making useful things joyful, so we love when our prospective candidates are passionate about this too.
**Here's what we are looking for:**
- Experience in strong design and creative skills, producing work that is innovative and engaging.
- Experience in shooting stills of products or other marketing assets.
- Excellent knowledge of Adobe CC software, with particular focus on After Effects, Photoshop, Illustrator, InDesign, Adobe Animate and or equivalent tools.
- Good knowledge of UX (User Experience).
- Good understanding of graphic design
- Knowledge and appreciation of what makes a successful digital experience.
- Excellent command of the English language and editing/proofreading skills
- Good relationship building skills.
- Aptitude to learn fast, to absorb and integrate new facts and methodologies.
- Good attention to detail and ability to spot potential problems and plan to avoid them in advance.
- Entrepreneurial mindset and having a bias for action, results-oriented, community-focused, and prioritization of people
- Excellent judgement, strong work ethic and close attention to detail.
- The ability to thrive in a fast-paced environment and stay calm under pressure.
- A willingness to roll up your sleeves to get the work done.
- Results focused with strong business acumen.
- Experience working with cross functional teams.
**What we offer**
Competitive salary, Hybrid working possible (2 days in the office), bonus, employee assistance programme, life assurance, discounted Edgewell branded products, core working hours, 25 days annual leave, free beverage & snacks, sports & social club membership, casual smart dress code and a great boss!
**Now Take the Next Step**
If you're looking forward to progressing your career with us, then we're looking forward to hearing from you. Please email an up-to-date CV in English along with your salary expectations. Alternatively, feel free to pass onto your teammates who may be interested. For information about this great company, visit .
**#INT**
Edgewell is an equal opportunity employer. We do all we can to create a collaborative and diverse global team, where good ideas can thrive, and our colleagues can learn and lead. We prohibit discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any legally protected status in accordance with applicable federal, state and local laws. We listen deeply and speak directly to create an environment that's open to difference. We aim to bring joy to not only the products we create and the people we serve, but our colleagues across the globe too.
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Digital Content Manager

Banbury, South East Robert Half

Posted 5 days ago

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Job Description

contract

Digital Content Manager - Europe
Salary: £50,000 per annum
Location: Hybrid - 1 day per week in Banbury office

Robert Half LTD are working with a long standing client who have an exciting opportunity has arisen for a seasoned Digital Content Manager to lead and elevate content strategy across European markets. This is a fantastic role for someone passionate about digital storytelling, audience enga.


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Digital Content Writer - Financial or Economics Sector

Norwich, Eastern £32000 - £37000 Annually DMR Personnel Ltd

Posted 5 days ago

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Job Description

permanent

Digital Content Writer - Financial or Economics SectorFinancial 

Please note, you must have produced content writing / articles for the financial or economics sector to be successful in this role.

  • Norwich City Centre
  • li>£32-37K dependant on experience. li>25 days holiday (plus bank holidays), excellent training and development and a fantastic office environment.
  • Excellent pension
  • Free city centre parking (guaranteed everyday)
  • Life Assurance
  • Frequent free office treats
  • Breakfasts
  • Incredible training and career development incentives
  • Fully air conditioned offices

DMR Personnel is proud to be partnered with a Norwich based communications agency to support them in recruiting a talented copywriter to join their growing team.

We're looking for a Digital Content Writer to join our clients SEO team. In this role, you'll be responsible for researching and creating high-quality, informative content related to the payments industry. A global audience will see your work, you'll help educate buyers on a wide range of payment topics and help more businesses discover our clients products.

They are an award-winning organisation whose aim is to tell their clients’ stories to the people that matter, whoever and wherever they are. They provide strategic insight and create and deliver impactful campaigns across PR, creative marketing, digital and social media that influence and engage and you could be a part of it!

This company has recently celebrated a big birthday, an achievement that they are extremely proud of. Their history and heritage means their reputation is second to none, but also that they have the stability to be able to operate differently, and as an employee-owned business, you have the chance to be a real part of the company you work for. They pride themselves on their culture and have created an open, nurturing and supportive environment in terms of balancing work and home life.

As their brilliant new Content Writer you would be:

    < i>Content Creation: Research and write articles, blog posts, guides, and other forms of content related to the payments industry.
  • SEO: Conduct keyword research and implement SEO best practices to maximize the visibility and reach of the content you create.
  • Cross-functional collaboration: Work closely with other teams, including sales, product, and customer service, to ensure that content is accurate, up-to-date, and aligned with business goals.
  • Quality Assurance: Edit and proofread content to ensure it meets the highest standards of quality and accuracy.
  • Analytics and Reporting: Use website analytics and SEO tools to monitor the performance of your content and make data-driven decisions for future projects.

What experience are they looking for?

  • An experienced writer who loves technical subject matter and is able to write content for a range of channels.
  • Exceptional writing, communication, and presentation skills with extreme attention to detail.
  • Strong editing and proofreading skills, as well as professional experience.
  • Good understanding of SEO and some SEO writing experience
  • Familiar with using content management systems
  • Familiarity with SEO best practices and experience using website analytics and SEO tools (Google Search Console, Google Analytics, SEMrush etc.).
  • Exidence of writing articles for the financial or economics sector
  • Experience in writing for digital publications and websites.
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Digital Content Writer - Financial or Economics Sector

NR1 Thorpe Hamlet, Eastern DMR Personnel Ltd

Posted 9 days ago

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Job Description

full time

Digital Content Writer - Financial or Economics SectorFinancial 

Please note, you must have produced content writing / articles for the financial or economics sector to be successful in this role.

  • Norwich City Centre
  • li>£32-37K dependant on experience. li>25 days holiday (plus bank holidays), excellent training and development and a fantastic office environment.
  • Excellent pension
  • Free city centre parking (guaranteed everyday)
  • Life Assurance
  • Frequent free office treats
  • Breakfasts
  • Incredible training and career development incentives
  • Fully air conditioned offices

DMR Personnel is proud to be partnered with a Norwich based communications agency to support them in recruiting a talented copywriter to join their growing team.

We're looking for a Digital Content Writer to join our clients SEO team. In this role, you'll be responsible for researching and creating high-quality, informative content related to the payments industry. A global audience will see your work, you'll help educate buyers on a wide range of payment topics and help more businesses discover our clients products.

They are an award-winning organisation whose aim is to tell their clients’ stories to the people that matter, whoever and wherever they are. They provide strategic insight and create and deliver impactful campaigns across PR, creative marketing, digital and social media that influence and engage and you could be a part of it!

This company has recently celebrated a big birthday, an achievement that they are extremely proud of. Their history and heritage means their reputation is second to none, but also that they have the stability to be able to operate differently, and as an employee-owned business, you have the chance to be a real part of the company you work for. They pride themselves on their culture and have created an open, nurturing and supportive environment in terms of balancing work and home life.

As their brilliant new Content Writer you would be:

    < i>Content Creation: Research and write articles, blog posts, guides, and other forms of content related to the payments industry.
  • SEO: Conduct keyword research and implement SEO best practices to maximize the visibility and reach of the content you create.
  • Cross-functional collaboration: Work closely with other teams, including sales, product, and customer service, to ensure that content is accurate, up-to-date, and aligned with business goals.
  • Quality Assurance: Edit and proofread content to ensure it meets the highest standards of quality and accuracy.
  • Analytics and Reporting: Use website analytics and SEO tools to monitor the performance of your content and make data-driven decisions for future projects.

What experience are they looking for?

  • An experienced writer who loves technical subject matter and is able to write content for a range of channels.
  • Exceptional writing, communication, and presentation skills with extreme attention to detail.
  • Strong editing and proofreading skills, as well as professional experience.
  • Good understanding of SEO and some SEO writing experience
  • Familiar with using content management systems
  • Familiarity with SEO best practices and experience using website analytics and SEO tools (Google Search Console, Google Analytics, SEMrush etc.).
  • Exidence of writing articles for the financial or economics sector
  • Experience in writing for digital publications and websites.
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Digital Content Designer - Newcastle Upon Tyne

New
NE15 8NY Newcastle upon Tyne, North East NHS Business Services Authority

Posted today

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Job Description

Digital Content Designer - Newcastle Upon Tyne, NE15 8NY Salary: £38,682 to £46,580 a year Contract: Permanent Working Pattern: Full-time Reference Number: G9914-25-0180  Job summary

We're digitising services in line with the digital transformation of government, being led by the Government Digital Service (GDS), which is working to make public services 'digital by default'.

Services will be online wherever possible, making them simpler, clearer and faster to use. This provides a better experience for our users who are at the centre of everything we do.

This role will have responsibility for making sure that the content of our website and digital platforms is designed and written so that it is clear, easily understood, timely and relevant to our users.

What do we offer?

  • 27 days leave (increasing with length of service) plus 8 bank holidays
  • Flexible working (we are happy to discuss options such as compressed hours)
  • Flexi time
  • Hybrid working model (we are currently working largely remotely)
  • Career development
  • Active wellbeing and inclusion networks
  • Excellent pension (23.7% employer contribution)
  • NHS Car lease scheme
  • Access to a wide range of benefits and high street discounts


Main duties of the job

As a Digital Content Designer, you'll be responsible for ensuring the content of our website and digital platforms is clear, easily understood, timely, and relevant to our users. You'll work alongside agile project teams to develop user-journey based content for new digital portals, making sure content is fact-checked and accurate. You'll also run workshops with colleagues to identify and agree on content to be rationalised and archived, and map content to different formats and audiences.

We place our people at the heart of our organisation. Thats why when you join us, you'll be empowered and given the right support to help your career grow. We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected.

Applicants will need to be able to:

  • take complex language and processes and make them simple to understand
  • work with people who don't understand good web usability
  • explain decisions clearly


As part of the Content Design team, the post holder will work as part of agile digitisation teams across the business. This will mean working effectively with developers, designers, policy makers, and senior management.

The post holder will also work with content on our corporate website and digital collaboration platforms, which includes our intranet.

About us

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.

As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job description

Job responsibilities

In this role, you are accountable for:1. Work on needs analysis - taking existing content, identifying content gaps and overlaps etc.

2. Addressing user needs, avoiding complex language and processes

3. Work alongside agile project teams to develop user-journey based content for new digital portals

4. Creating content that is simple to read and easy to understand.

5. Making sure content is fact checked and accurate.

6. Running workshops with colleagues to identify and agree content to be rationalised and archived, and mapping content to different formats and audiences.

7. Develop and manage relationships within the NHSBSA, NHS.UK and gov.uk, developing transition plans and attending meetings with contacts.

8. Actively develop and apply content and format strategies.

9. Be an advocate for the team to train and develop colleagues.

10. Scoping, writing, editing and publishing digital content across all channels (web, mobile, social media and new digital portals).

11. Making sure our customer journeys are the best they can be.

12. Managing relationships with subject matter experts to make sure content is accurate.

13. Accountable for delivering content assets that are accurate, timely, high-quality (based on insight and outputs of user testing, relevant to audience, easily understood, SEO optimised) and to the correct style.

14. Accountable for choosing the best format for displaying information to the user, suggesting ideas where gaps have been identified.

15. Making sure appropriate policy and legal checking takes place and that content is published quickly and efficiently.

16. Monitoring the performance of content and work with a multi-disciplinary team to understand user behaviours and feedback.

Person Specification

Personal Qualities, Knowledge and Skills

Essential

  • Excellent written skills to communicate sometimes complex information in plain English and structured for digital consumption
  • Good interpersonal skills to work with a wide range of colleagues including service managers, IT developers, designers, policy / legal teams and senior management
  • Knowledge of website usability and accessibility issues
  • Knowledge of working within an Agile project management environment, either within delivery teams or through involvement in coordination or strategy
  • Knowledge of content sourcing techniques, such as the use of APIs and automated crawling and understand the impact that using multiple sourcing methods can have on version control and on-going maintenance
  • Knowledge of how to use metrics and user feedback to define/refine content.
  • Knowledge of web application development environments and content management systems.
  • Genuine interest in content design as a career
  • A self-starter
  • Creative and proactive enough to challenge the status quo with a natural curiosity and inquisitive nature
  • Good team player
  • A customer advocate
  • Able to engage with and influence others
  • Positive outlook


Experience

Essential

  • Experience of using metrics and user feedback to define and refine content
  • Experience of writing for the web with proven ability to create content that is both accessible and usable and with an understanding of various standards
  • Experience of working within an evolving publishing flow with responsibility for all fact checking and on-going accountability for error checking
  • Experience of interacting with others to learn about content subject matter. An ability to articulate the benefits of a user-centric approach to content creation
  • Experience of designing and continually improving customer journeys based on user research and iterative user testing
  • Experience of using predefined taxonomy and meta-data when creating content
  • Experience of working in agile teams
  • Experience of working in a similar role


Desirable

  • Experience of Drupal Content Management System
  • Experience of training and/or mentoring others


Qualifications

Essential

  • Degree or equivalent qualifications and experience in content design
 *** When applying for this role, please read the Supporting Documents on the apply page. ***
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  63. psychology Therapy
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