Explore customer service helpdesk opportunities, a sector experiencing consistent demand. These roles involve assisting customers, resolving issues, and providing support across various channels. Job seekers can find positions in diverse industries, from technology to retail, requiring strong communication and problem-solving skills. The customer service helpdesk field offers entry-level positions and career growth potential, with many companies seeking dedicated professionals to maintain customer satisfaction.
Positions often include customer service representative, helpdesk analyst, and technical support specialist. These roles require a blend of technical aptitude and interpersonal skills. Successful candidates are patient, empathetic, and able to handle challenging situations with professionalism. Many companies provide training and development opportunities to help employees excel in their roles.
Job boards and company websites are good places to start your search. Consider networking and tailoring your resume to highlight relevant experience. The customer service helpdesk sector is a great option for those seeking stable employment and opportunities to make a positive impact on customer experiences. This field is always looking for individuals who are passionate about helping others.
Positions often include customer service representative, helpdesk analyst, and technical support specialist. These roles require a blend of technical aptitude and interpersonal skills. Successful candidates are patient, empathetic, and able to handle challenging situations with professionalism. Many companies provide training and development opportunities to help employees excel in their roles.
Job boards and company websites are good places to start your search. Consider networking and tailoring your resume to highlight relevant experience. The customer service helpdesk sector is a great option for those seeking stable employment and opportunities to make a positive impact on customer experiences. This field is always looking for individuals who are passionate about helping others.
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What People Ask
| What are the typical responsibilities of a customer service helpdesk role? |
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Typical duties include answering customer inquiries, troubleshooting issues, and providing product or service information. These roles often involve using various communication channels, such as phone, email, and chat. Maintaining accurate records of customer interactions is also a key responsibility.
| What skills are needed to succeed in a customer service helpdesk position? |
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Strong communication, problem-solving, and interpersonal skills are crucial. Patience, empathy, and the ability to remain calm under pressure are also important. Technical proficiency and the ability to learn new systems quickly are beneficial.
| What is the expected salary range for customer service helpdesk roles in the UK? |
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The salary range for customer service helpdesk positions in the UK typically falls between £20,000 to £30,000 per year, depending on experience and location. Entry-level positions may start at the lower end, while more experienced roles can command higher salaries. Benefits packages can also influence total compensation.
| What are the career progression opportunities in customer service helpdesk? |
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Career paths can include moving into team lead or supervisor roles, specializing in a particular area of customer service, or transitioning into training or quality assurance. Some may also move into management positions. Continuous learning and development are key to career advancement.
| Who are the top employers for customer service helpdesk in the UK? |
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Date Posted
View All Jobs in Customer service and helpdesk
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2,235 Customer Service & Helpdesk jobs in the United Kingdom
0
Customer Success Manager
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Full Time
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EC1 London, London London
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We Are Aspire
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15.04.2025
1
Customer Success Manager
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Full Time
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NP10 Rogerstone, Wales
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Yolk Recruitment
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11.04.2025
2
Customer Success Manager
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Full Time
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EC1 London, London London
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We Are Aspire
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09.04.2025
3
Customer Success Manager
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Full Time
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EC1 London, London London
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TalentTech Recruitment Ltd
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05.04.2025
4
Customer Success Manager
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Full Time
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B72 Royal Sutton Coldfield, West Midlands
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Gleeson Recruitment Group
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05.04.2025
5
Customer Success Manager
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Full Time
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BD1 Bradford, Yorkshire and the Humber
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Corecom Consulting
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14.04.2025
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6
Customer Success Manager
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Full Time
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Middleton Park, Scotland
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Bright Purple
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09.04.2025
7
Customer Success Manager
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Full Time
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South East, South East South East
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Som3
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05.04.2025
8
Customer Success Manager
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Permanent
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BR2 9JG
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Bromcom Computers Plc
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13.04.2025
9
Customer Success Manager
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ermanen
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Valsoft Corporation
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11.03.2025
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