45,992 Customer Service Representative jobs in the United Kingdom

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Full time : Permanent

Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission

Location:  Merthyr Tydfil Contact Centre

Address:  Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Are you an experienced customer service advisor with strong administration skills? Do you have the organisational skills to manage your own time in a hybrid role working 2 days in the office and 3 days remote?

If this sounds like you then why not apply for ourCustomer Service Representative role, working for one of the UKs largest steel manufacturing companies in the UK.

Your responsibilities would include:

• Providing a high level of customer service to new and existing customers via telephone and email

• Entering numerical and personal data onto the system efficiently and in a timely manner

• Processing pre calculated orders into the system for distribution

• Managing data and coordinating activities to ensure the smooth operation of the department daily

• Supporting the Urban Business team with administrative tasks relevant to the department

• Signposting customers in the right direction for any invoice queries

• Undertaking follow up enquiries

Essential requirements:

• Good IT literacy especially with MS Office

• Previous experience within an office environment

• Strong verbal and written communication skills

• Clear and concise telephone manner

• Ability to work on own initiative

• Great eye for detail

• Previous data/order entry experience (low and high volume)

Desirable requirements:

• Driving licence and use of a car

• SAP experience

Benefits:

1. Office environment in a beautiful part of the county with modern amenities

2. Nature reserve area for time away from your desk

3. Opportunity for progression into permanent roles

4. Advice and editing on your current CV

5. Dedicated team throughout your journey within the role

6. Paid holiday

7. Exclusive online services including restaurant and retail discounts

8. Chance to receive 300* for referring a friend

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

100% office based for training (4 weeks) and hybrid working thereafter. (X2 days office based)

Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis.

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support!

Client Details

Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis.

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support!

Description

As a Sales Order Processor you will be the first point of contact for customers and handling their orders from start to finish.

You will be dealing with the initial enquiry providing quotations whilst taking orders alongside processing onto the system ensuring excellent support and guidance handling any queries and providing the highest standard of service to deliver the best experience.

The role will be corresponding with customers over the phone, email and chat ensuring these queries are actioned within service level agreements and will perform any administrative tasks required for the department.

Profile

Previous customer service/sales order processing experience

Exceptional communication and a confident telephone manner

Passionate about delivering the highest level of customer experience

Able to work in a fast paced environment

A keen eye for detail and good organisation

An excellent team player

Job Offer

Salary of 28000+ yearly bonus+ reputable manufacturing business in Keighley+ exciting time to join the business+ full training provided no industry experience required+ central location in Keighley easily accessible from Skipton and surrounding+ excellent transport links+ free parking+ excellent benefits package+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ supporting team and culture+ immediate interview

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!

This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.

Description

As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.

You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.

The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.

Administrative duties will also be involved and keeping customer records updated.

Profile

Previous customer service/sales order processing experience

Confident telephone manner and excellent communication skills

A keen eye for detail and organisation

The ability to work in a fast paced environment

Able to work as part of a team and independently

Job Offer

Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview

We’re recruiting for an experienced Customer Service Representative for a luxury clothing brand and manufacturer. As Customer Service Representative your role is essential in providing an excellent shopping and service experience to all customers.

Working within the CS Team, you will ensure accurate, on time and safe delivery of orders, as well as driving sales and answering customer enquiries via phone, email and live chat.

Hours of work are based on a shift rotation and include 7-day schedule  (weekends and Bank Holidays).

Customer Service Representative  – The Job Outline

• Providing excellent customer service is a pivotal part of this role. A large proportion of the role is email based which will require the customer service representative to deliver a high level accurate full response. You will communicate with customers via the phone, email and live chat.
li>Work with the warehouse and carriers to ensure that the customer has the best delivery experience. Liaise with couriers to locate lost or missing parcels.  li>Aid with the supervising and maintaining of the customers online shopping journey, ensuring imagery, descriptions, FAQ’s and content are correct.  Look to where at all possible establishing long-term relationships with key customers based on data about their preferences, behaviours and purchases.
• Fraud checking and processing all orders that come through the website.
• Process returns and refunds in a timely manner.
• Confidently liaising with members of the team from other departments, including merchandising, marketing, production and store retail staff 

Customer Service Representative – The Person Specification

Proven track record of working effectively and efficiently within a customer service environment.  li>Experience with an online luxury retailer would be beneficial.  li>Good administration and numerical skills.  li>Excellent IT skills, including Outlook and Microsoft.  li>Experience with using Freshdesk and Shopify would be beneficial.  li>Passionate about your work with a ‘can-do’ attitude. 
• xcellent verbal and written communication skills. 
li>High level of attention to detail
• Well organised, systematic and logical. 
li>Highly motivated with a disciplined approach to problem solving.

Applicants must have full Right to Work in UK as sponsorship cannot be offered.

Customer Service Representative

On-going temporary contract

Hours: Monday to Friday 08.30 - 16.45 & 09.00 - 17.15

14.32 per hour

Working full-time on site for the first 3 months, then hybrid working: 3 days on site and 2 days WFH.

Our client is a leading global company seeking a dedicated and professional Customer Service Representative to join their team at the Dunstable site. This role offers an engaging work environment, with the chance to be part of a renowned organisation committed to excellence.

Benefits of the Role: Customer Service Representative

Enjoy a structured schedule with hours from 9am to 5.15pm and 8.30am to 4.45pm, Monday to Friday.
Gain valuable experience in a global company, enhancing your skills in customer service and internal communications.
Work closely with various departments, including production, warehouse, transport, and distribution, fostering a team-oriented atmosphere.
Play a crucial role in ensuring customer satisfaction by managing orders, handling enquiries, and resolving complaints efficiently.

Responsibilities: Customer Service Representative

• Process sales and invoices to ensure customer orders are dispatched, invoiced, and paid accurately and on time.
• Address internal and customer enquiries regarding product availability, prices, delivery times, and order status promptly and accurately.
• Liaise with staff from other areas within the organisation to confirm order status and resolve customer complaints.
• Enter data into databases to maintain up-to-date customer records, track orders and deliveries, and generate sales reports and statistics.
• Draft sales documentation, proposals, reports, and correspondence as required.
• Provide an excellent first point of contact for customers, using all available means of communication.
• Provide accurate volume forecasts and performance analysis to Account Managers, customers, and management.
• Attend and contribute to sales and customer meetings as required.

Skills & Experience: Customer Service Representative

• Proven experience in a customer service role, demonstrating the ability to handle enquiries and resolve issues efficiently.
• Strong verbal and written communication skills, with the ability to interact effectively with customers and internal teams.
• Excellent organisational abilities, with a keen eye for detail and the capacity to manage multiple tasks simultaneously.
• Competence in using databases and other computerised systems to maintain records and generate reports.
• Ability to work collaboratively with various departments to ensure seamless order processing and customer satisfaction.

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, Industrial and Engineering sectors.

For information on other roles, we have available please call (phone number removed) for further details.

Job Title: Customer Service Representative

Location: Watford, Hertfordshire (On Site)

Salary:    Starting: £25,500/annum

               After succesfully passing the 3 months’ probation period: £26,500/annum

               Plus Uncapped Bonus

Job type: Full time, Permanent

We are seeking a proactive individual to join us as a Customer Service Representative.

Your primary role will be to engage with Canadian clients here in our UK office (UK hours: 12PM-9PM BST) via phone and email, ensuring a smooth and compliant onboarding process, and assisting them in understanding key concepts related to trading.

Embark on a rewarding career with us, assisting clients in understanding and accessing the financial markets. We provide 5-day paid training (9AM-6PM) to candidates who are successful in their first interview, ensuring they are equipped with the knowledge required to excel in their role.

Key Responsibilities:

• Communicate with potential clients to provide pre-onboarding information, ensuring that they understand the basics of our services and products.
li>Provide educational material to clients in line with CIRO regulatory requirements, including outlining risks associated with trading.
• Assist clients in the initial steps of setting up accounts while ensuring that all necessary compliance steps are adhered to before full onboarding.
• Ensure compliance with all CIRO regulations, including proper documentation, and the completion of necessary regulatory disclosures.
• Build strong relationships with clients, fostering trust and addressing their inquiries promptly.
• Stay updated on CIRO policies and regulatory developments through in-house training and external professional development initiatives.

Required Qualifications:

• Strong communication skills, both over the phone and via email.
• Proficiency in CRM programs and relevant software for client tracking and compliance management.
• Ability to meet performance targets while ensuring full regulatory compliance during client onboarding.

Employee Benefits:

• Full in-house training & development, including training on CIRO compliance and regulatory standards
• Employee wellbeing program
• Free parking on-site
• Contributory pension scheme
• Fast progression opportunities
• Salary increase each year
• Office incentives based on performance
• Monthly and weekly spending vouchers for top performers

Fortrade Canada Limited is authorized and regulated in Canada by the Canadian Investment Regulatory Organisation.

Ref 11070

Customer Service Representative

Pinxton, Nottinghamshire

Monday to Friday

26,900 plus large company benefits

Our client, a warehouse and distribution centre, is looking to recruit a Customer Service Representative to join their busy team due to increase in business levels and ongoing expansion plans. This would suit someone that has worked in a similar position previously (used to dealing with high volume of calls ideally call centre experience) and is looking for career progression.

Key Responsibilities:

• Dealing with a large volume of inbound calls, processing orders and dealing with stock levels
• Liaising with other areas of the business to resolve issues in a professional manner
• Assisting in the preparation and updating of weekly reports within excel spreadsheets

Experience:

• Proven track record within a Customer Service role within a logistics environment
• Excellent organisational skills
• Ability to work under pressure within a stressful environment
• Confident, self motivated and enthusiastic personality with a passion for excellence
• Professional and dedicated
• Attention to detail is paramount
• Excellent communication skills, both verbal and written
• Strong IT skills including a good level of producing Excel spreadsheets
• Must be able to work as part of a team as well as on own initiative

This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.