Customer service representative roles are widely available throughout Great Britain, catering to diverse industries. These positions typically involve interacting with customers via phone, email, or chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. Strong communication skills and a customer-centric approach are essential for success in these roles.46,558 Customer Service Representative jobs in the United Kingdom
Customer Service Representative
Posted 16 days ago
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Job Description
Position Overview
We're seeking a proactive, empathetic Customer Service Representative to join our team and deliver exceptional support across multiple channels—phone, email, live chat, and face-to-face. You’ll be the trusted voice of our organization, resolving inquiries, processing requests, and representing our values every day.
Key Responsibilities
- Respond to customer inquiries with courtesy and efficiency across platforms (phone, email, chat, social media)
- Process orders, payments, and returns accurately
- Resolve complaints by identifying issues and providing clear, effective solutions
- Collaborate with internal teams to escalate technical or policy-related concerns
- Maintain accurate records of customer interactions and outcomes
- Aim for high first-contact resolution and consistent customer satisfaction
Essential Skills & Attributes
- Excellent written and verbal communication
- Strong empathy, active listening, and patience
- Problem‑solving mindset and ability to stay calm under pressure
- Proficiency with CRM systems and Microsoft Office / Google Workspace
- Ability to multitask and manage time effectively
- Prior customer service or retail experience favored
Work Environment
- Flexible arrangements such as in-office, remote, or hybrid setups depending on team needs
- A supportive, team-oriented culture focused on continuous improvement and quality service
- Opportunities for growth into supervisory or specialist roles with performance recognition
Company Details
Customer Service Representative
Posted 1 day ago
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Job Description
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including weekend work) 8:30am until 5:00pm
Salary: 13.91 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
Provide first-class support by answering customer queries professionally via phone and email.
Take and process customer orders using SagePay or online
Customer Service Representative
Posted 1 day ago
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Job Description
Customer Service Representative / Member Representative – Saffron Building Society is seeking a Customer Service Representative / Member Representative to join our team on a full-time permanent basis in our Saffron Walden, Essex branch.
Why Saffron Building Society
At Saffron Building Society, we believe that financial well-being is a journey, not just a destination. As a mutual organisation, we exist solely for our members, prioritising their needs above all else. We are committed to building meaningful connections, delivering outstanding experiences, and making a positive impact in our communities. If you are passionate about helping others and want to be part of a team that truly makes a difference, we would love to hear from you.
Fantastic Company Benefits Include:
- Competitive Salary: On offer is a competitive salary of £24,375 per annum
- Holiday: 33 days holiday
- Pension: 5 % employee contribution 8.5% employer contribution
- Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes
About the role:
Following three weeks of Academy training at Saffron House (Head Office), you will join the branch as a Customer Service Representative / Member Representative . Acting as the first point of contact for our members, you will deliver exceptional customer service, identify needs, and manage end-to-end member transactions and administration in line with our quality assurance and operational standards.
This role is 35 hours per week, Monday – Friday 9am – 5pm with 2 x Saturdays per month 9am – 12pmm which is paid at time and half (overtime rate)
Main Duties and responsibilities:
- Stay informed about Saffron’s products and third-party services to enhance customer interactions, confidently discussing savings, mortgages, and general inquiries.
- Achieve first contact resolution, adding value for both the member and the Society.
- Ensure compliance with regulatory, audit, and operational standards while meeting defined processes and service KPIs.
- Handle customer transactions accurately, keep members informed of any delays or issues, and manage complaints appropriately, taking ownership and providing effective resolutions.
- Identify and support vulnerable customers, ensuring their needs are met with empathy and care.
- Contribute to team objectives, including booking Financial Wellbeing Reviews and collaborating with colleagues and partners.
About you:
You will have experience in a similar Customer Service Representative / Member Representative role, with a good understanding of financial products and services. Excellent verbal and written communication skills, self-motivation, and a proactive approach are essential. You will thrive both independently and as part of a team, demonstrating strong organisational skills to manage multiple priorities. Technical proficiency with Microsoft applications is required, and knowledge of complaint handling and supporting vulnerable customers is desirable. You will also be able to commute daily into the Saffron Walden, Essex branch daily.
If you are passionate about delivering excellent customer service and eager to take the next step in your career, this could be your perfect match! Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered.
Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please
Additional keywords: customer service, financial services, banking, client relations, administration, member representative, client services.
This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
Customer Service Representative
Posted 1 day ago
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Job Description
Customer Service Representative
Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.
The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.
The salary for the role is 26,000 per year and is based in Bristol.
Benefits and Package for a Customer Service Representative:
- Salary: 26,000 per annum and up to 10% additional bonus
- Hours: Monday - Friday, Shift Pattern between 8am -6pm
- Contract Type: Permanent
- Location: Bristol
- Potential hybrid working post probation
- Annual pay review
- 25 days annual leave +
Customer Service Representative
Posted 1 day ago
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Job Description
Overview:
At Morgan Advanced Materials , our rich history and dedication to innovation define who we are. Since our establishment in the UK in 1856, we have expanded globally, now operating across 70 sites in 18 countries. Our goal is to create a more sustainable world and enhance quality of life. We actively pursue this purpose through the development and production of advanced materials.
Within our business unit, we specialise in innovating cutting-edge carbon, graphite, and carbide products that deliver outstanding performance. We use our expertise to tackle complex challenges across many diverse industries to provide effective solutions for our valued customers.
Our products are shaping a better future; from enabling electric cars to charge faster and drive longer distances to maximising the operational efficiency of wind turbines. We are proud to help generate power for billions of people, deliver water to drought-stricken regions, improve the efficiency of industrial pumps, and protect lives both on the land and in the air.
Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
Responsibilities:
Customer relationships:
To communicate with allocated customers on a daily basis :
- To fix the sales conditions with the customers in relationship with external sales and sales manager li>To contact customers : to have a regular phone contact with the allocated customers and update the data in IFS
- To answer to phone calls, mails, of the customers concerning delivery, stocks, current orders, quotes and complaints
- To inform the customer about the follow up of his complaint, his deliveries li>To manage stock orders
- To ask for additional information for the execution of the order upon request of the other departments
- To welcome and to take care of customers during plant tour
- To assist in the preparation of customer budgets in coordination with management and external sales
- To ensure technical support :
external : to customers, to external sales
internal : explanation of customers’ requirements
Quote and orders:
To manage the quote-
- < i>To prepare the quote upon customer’s requirements applying prices and conditions defined by the management : to issue prices, communicate with the customer and to file the quote
- Chasing the quote for getting prices information
- Communicate with PPP department for non standard quotes
Information and communication:
- To handle the data base and all sales information and to file also orders and complaints
- To dispatch any accurate information to the different department and to file it in IFS
- To communicate with external sales :
- To prepare the information required for the visits based on visit planner, to file visit reports and update data in the system. To give external sales all support in term of information, follow up.
- To participate to the organization of sales meetings and to attend them
Additional duties:
- To be the backup of any customer representative when necessary
- To welcome customers and be in charge of their welfare
- To carry out any other reasonable tasks required
- To respect the quality management procedure ISO 9001 version 2000 and the internal rules
- To respect the environment and safety rules
Qualifications / Experience required:
- Minimum of 3 years experience in a customer service environment li>Has experience in a busy office environment
- Experience in Manufacturing would bepreferred
- Educated to A-Level or equivalent
- Has a minimum GCSE of Grade B in Maths and Grade C English GCSE
Morgan Advanced Materials is an EEO/AA/M/W/D/V Employer I
Customer Service Representative
Posted 1 day ago
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Job Description
Customer Support Representative - 26k - Bedford
Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.
Key Responsibilities:
-
Act as the first point of contact for customer enquiries
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Process customer orders and forecasts in SAP
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Provide regular updates on order status and resolve customer issues
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Support monthly forecasting reviews and maintain customer forecast data
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Create internal purchase orders for drop shipments
Key Skills & Experience:
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Strong communication skills
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Excellent attention to detail and organisational skills
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Good working knowledge of Microsoft Office, especially Excel
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Experience in customer service and working cross-functionally
If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.
Customer Service Representative
Posted 21 days ago
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Job Description
**A Day in the Life**
By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.
Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national health care bodies and others) and internally you get to interact with many key stakeholders and functions (sales, pricing, marketing, etc.).
The role is permanent and based at the Watford office (hybrid working model 3/2). Monday and Thursday being office days.
**Responsibilities may include the following and other duties may be assigned:**
Provide day-to-day support in Medtronic's Order-To-Delivery processes as well as Supply Chain through analytical and operational support
Contribute to the company goals in the areas of customer satisfaction
Responsible for handling all incoming calls and e-mails to shared mailboxes, prioritizing urgent enquiries/orders, and taking ownership to resolution
Responsible for issue resolution and reactive communication towards the customer/patient
Contribute to process improvement / standardization (internal/external) and be able to participate or lead projects
Support Strategic Accounts, deliver a seamless, value-added service
Be responsible for capturing and documenting customer/patient specificities in internal systems
**Required Knowledge and Experience:**
Experience in an office team based environment
Computer literate
Good communication skills (telephone and email)
Strong customer relationship buildings skills
Ability to cope with stressful situations
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
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Customer Service Representative
Posted today
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Job Description
The role of Customer Service Representative in the Leisure, Travel & Tourism industry involves providing exceptional support to customers, addressing their queries, and ensuring a seamless experience. Based in Richmond, this permanent position requires a proactive individual with a customer-focused mindset.
Client Details
This opportunity is with a medium-sized company operating in the Leisure, Travel & Tourism sector. The organisation is committed to delivering high-quality services and maintaining strong customer relationships.
Description
- Respond promptly and professionally to customer inquiries via phone, email, and online platforms.
- Resolve customer issues effectively by coordinating with relevant internal teams.
- Maintain accurate records of customer interactions and feedback in the system.
- Provide product and service information to assist customers in making informed decisions.
- Identify and escalate complex issues to the appropriate department for resolution.
- Monitor and follow up on pending customer cases to ensure timely resolution.
- Support the team in achieving customer satisfaction and retention goals.
- Contribute to process improvement initiatives to enhance the customer service experience.
Profile
A successful Customer Service Representative should have:
- Previous experience in a customer-facing role.
- Strong communication and interpersonal skills to build rapport with customers.
- Proficiency in using customer relationship management (CRM) software and other related tools.
- An organised approach to handling multiple tasks and prioritising effectively.
- A problem-solving attitude with the ability to remain calm under pressure.
Job Offer
- A competitive salary ranging from 22,500 to 27,500 per annum.
- A permanent role in the vibrant location of Richmond, West London.
- An opportunity to work in the Leisure, Travel & Tourism industry with a customer-focused team.
- Supportive work environment with a focus on professional growth.
If you are passionate about delivering excellent customer service and are ready to take on this exciting role, we encourage you to apply today.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Customer Service Representative
Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.
The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.
The salary for the role is 26,000 per year and is based in Bristol.
Benefits and Package for a Customer Service Representative:
- Salary: 26,000 per annum and up to 10% additional bonus
- Hours: Monday - Friday, Shift Pattern between 8am -6pm
- Contract Type: Permanent
- Location: Bristol
- Potential hybrid working post probation
- Annual pay review
- 25 days annual leave +
Customer Service Representative
Posted 1 day ago
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Job Description
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Client Details
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Description
As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.
You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.
The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.
Administrative duties will also be involved and keeping customer records updated.
Profile
Previous customer service/sales order processing experience
Confident telephone manner and excellent communication skills
A keen eye for detail and organisation
The ability to work in a fast paced environment
Able to work as part of a team and independently
Job Offer
Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview