What Customer Service Representative Jobs are in the United Kingdom?

Shift Pattern: Full Time

Start date:

Sales Advisors

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our Glasgow  team’s full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our Glasgow  contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

• Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.

• It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.

• People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn. 

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, discounted parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Customer Service Representative About the Role

We are currently advertising for 2 x 9 month FTCs in our Protection Existing Business team and a permanent role in our Pensions and Annuities team.

At LV= Life and Pensions, were fully committed to ensuring that our customers trust us to protect their families, finances, and futures thats why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

We offer a hybrid working model; however, your presence will be required in our Bournemouthoffice.(Full time office working until after an initial training period of 6 months).

Salary is . Your salary will also have the potential to increase as you progress through our career development framework when milestones are reached.

About You
Were looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, youre who were looking for. We thrive on the benefit of everyones differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, youre welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. Some of these calls may be a little difficult, but well always support you and youll be providing care and support to people during challenging points in their lives your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. Youll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing were good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Dont miss your chance to join us!

Key Responsibilities
Whether youre joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. Youll need to:


Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits

This Role is a Band A in the LV= Structure

At LV= Life and Pensions, youll go above and beyond to do the right thing for our customers and well reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

26 days' holiday which increases after two years service to 28 days (adjusted for your shorter contracts).
The opportunity to buy or sell up to five days holiday
An annual bonus scheme based on company and personal performance
Cycle to work scheme
A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
Youll receive up to 20% discount on our life products for you and your immediate family.
Free parking is available on-site, offered on a first come first served basis
We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note all salary sacrifice benefits are subject to National Minimum Wage requirements i.e. you are unable to select any benefits that would reduce your base pay below the minimum wage threshold.

Were proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if its right for you, our members and customers, and our business, then well do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Go on, bring your true self to LV=.

General Responsibilities
Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.

Customer Service Representative

Oldbury

Monday to Thursday from 8.30am to 4.30pm - Friday from 8.30am to 4pm

Salary from £35,000 to £40,000 Depending on Experience

My client, who is a global leader in water chemistry, is looking for an experienced Customer Service Representative to join their team.

The Role:

•  Processing and following-up Customer orders.
•  Answering Customers' requests and ensuring Customer intimacy
•  Executing related import / export activities
•  Ensuring compliance with internal and local rules & regulations, in order to ensure business continuity

Responsibilities:

- Daily interaction with Customers, Sales Managers, Credit Control, Order Fulfilment

depts.

- Replying to customers enquiries and connecting them with correct contacts

internally when required

- Checking daily report to progress status of the outstanding orders

- Order Entry related to the company site, including O&G orders from other

production sites

- Confirming details to customers

- Keeping customers update on delivery issues/dates etc.

- Credit & Debit notes

- Returns requests

- Input of Complaints 

- Input/updating of pricing, customer records

- Assisting to raise new accounts/Ship to etc

- Arranging credit release of orders with accounts department

- Chasing customers for payment when required

- Cover and offer assistance to fellow CSRs at holiday times etc.

- Preparation of documentation for banking systems Letters of credit - and

collections.

- Maintaining orders with OTIF codes where necessary.

The Candidate:

- Strong experience in Customer Service

- Resourceful, result driven, analytical skills, team spirit, customer oriented

- IT knowledge (MS office), ERP systems are appreciated 

- Knowledge of shipping incoterms, letter of credit, bank collections, export

requirements, particularly with respect to Hazardous goods.

- Fluent in English, another language would be beneficial

Please contact Marie Brisson at Winsearch UK for further information - (url removed)

Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

View our latest jobs today on our website(url removed) and follow us on LinkedIn.

Manh

INDWIN

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

Customer Service Representative – Night Shift

Wirral

£25,000 per annum

Permanent Nights | 4 On / 4 Off (12-Hour Shifts)

ASPLIV

Are you an experienced Customer Service Advisor, Service Coordinator or Call Centre professional looking for a role where every shift makes a real difference?

Do you remain calm under pressure and enjoy solving problems whilst delivering exceptional customer service?

Are you looking to join a growing business where you'll play a vital role in supporting customers during critical situations?

If so, I'd love to hear from you!

My client is a well-established and growing business within the power generation industry. Due to continued growth, they are looking to appoint a Customer Service Representative to join their busy 24/7 operations team on a permanent night shift.

This is an excellent opportunity for someone who enjoys working in a fast-paced operational environment, coordinating multiple priorities and providing first-class customer service during emergency and out-of-hours situations.

Package

• £25,000 per annum
• Permanent Night Shift – 4 On / 4 Off
• 12-Hour Shifts
• 25 Days Holiday + Bank Holidays
• Company Pension Scheme
• Free or Subsidised Meals
• On-site Gym Facilities
• Stable and Growing Business
• Long-term Career Opportunities

The Role

As the Customer Service Representative, you'll be the first point of contact for customers requiring emergency assistance, generator hire, breakdown support and service updates outside of normal business hours.

Working closely with engineers, transport and operations teams, you'll coordinate responses, manage customer enquiries and ensure service level agreements are consistently achieved.

This is an ideal opportunity for someone who enjoys working under pressure, thinking on their feet and delivering outstanding customer service when it matters most.

Key Responsibilities

• Answer and manage customer calls, emails and emergency enquiries.
• Log breakdowns, service requests and callouts accurately.
• Coordinate engineers and operational resources to meet customer requirements.
• Monitor ongoing jobs and provide regular updates to customers.
• Escalate urgent issues in line with company procedures.
• Prepare detailed shift handover reports.
• Maintain accurate customer records and operational documentation.
• Process generators hire enquiries and support quotation requests.
• Support multiple divisions across the business, including Sales, Hire, Projects, Service and Fuel.
• Ensure service level agreements (SLAs) are consistently achieved.
• Deliver professional, friendly and efficient customer service at all times.

What We're Looking For

• Previous experience within Customer Service, Service Desk, Operations Coordination or Call Centre environments.
• Excellent telephone manner and communication skills.
• Ability to remain calm and make decisions under pressure.
• Strong organisational and multitasking skills.
• Good IT skills, including Microsoft Office and CRM systems.
• High attention to detail and accurate data entry.
• A proactive and solutions-focused approach.
• Ability to work independently whilst contributing to a wider team.

Desirable Experience

• Power Generation
• Plant Hire
• Engineering
• Utilities
• Construction
• Transport & Logistics
• Industrial Services
• 24/7 Operations or Night Shift Environments

Why Apply?

• Join a growing business with an excellent reputation.
• Be part of a supportive and collaborative operations team.
• Play a key role in supporting customers during critical situations.
• Enjoy a varied role where no two shifts are the same.
• Excellent long-term career opportunities.
• Secure a permanent position within a growing organisation.

If you're a calm, organised and customer-focused professional looking for a rewarding night shift opportunity, I'd love to speak with you.

To Contact Direct:

Jasmine Williams – Commercial Director

(phone number removed)

At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with the General Data Protection Regulation (GDPR) to make it easier for you to understand how we collect, store and handle your data. These can be viewed on our website.

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.
**Position Summary** **:**
The Customer Service Representative is the main contact for customers, field sales and distributor reps through order entry and telephone support by performing the following duties.
**Essential Functions** **:**
+ Receive orders by phone, fax, or e-mail. Process incoming orders for products within 24 hours.
+ Schedule loaners and coordinate surgery coverage.
+ Ensure loaners are returned promptly after surgery.
+ Assist sales group with obtaining purchase orders from hospitals.
+ Process proposals/quote requests from field sales.
+ Track shipped orders and resolve late shipments.
+ Notify accounting to bill for lost/damaged equipment.
+ Order placement and order management of Human Tissue products as defined by existing regulations and procedures
+ Overview of customers ordering and using Human Tissue products to ensure full compliance with existing regulations and procedures
+ Determine appropriate pricing, terms and shipping method for products by following Company guidelines. Enter and/or update all pertinent data regarding complaints, customer information or change orders.
+ Resolve routine customer complaints with product upgrades or price adjustments as required.
+ Resolve issues with customers concerning order status, credit and shipping problems.
+ Fulfill literature and other requests for information.
+ Advise Regulatory Affairs of priority complaints or those that involve regulatory agencies such as the FDA.
+ Perform duties in compliance with applicable FDA and state regulations as well as standards including, but not limited to, ISO 13485.
_Reasonable accommodations may be made to enable individuals with disabilities to perform these_ essential _functions._
**Qualifications** **:**
+ Good communication skills and speaks fluent English.
+ Can work independently, has hands on mentality and is highly customer service oriented.
+ Is accurate and finds effective and creative solutions to solve logistic problems.
+ Has worked with SAP modules or other relevant software packages as well as MS Office.
+ Lives in the region.
**Our Values** **:**
Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.
+ **Passionate about Innovation** : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.
+ **Customer Focused** : We listen to our customers' needs and respond with a sense of urgency.
+ **Teamwork** : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.
+ **Driven** : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.
**Equal Employment Opportunity** **:**
Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees' talents and support an environment that is inclusive and respectful.
**Other Duties** **:**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Customer Services Representative
Manchester
Salary: 28,000 + Benefits

I'm currently recruiting for a Customer Services Representative to join a premium office environment in the heart of Manchester. This is an excellent opportunity for someone with a background in customer service, hospitality, reception or office administration who enjoys working with people and delivering a first-class customer experience.
If you're looking for a varied role where no two days are the same and you can genuinely make an impact, I'd love to hear from you.
The Role As the face of the business, you'll be responsible for ensuring customers and visitors receive an exceptional experience from the moment they arrive. You'll also support the smooth day-to-day running of a busy business centre, working closely with colleagues to provide outstanding service.

Key Responsibilities

• Welcoming customers and visitors, providing a professional front-of-house service
• Managing reception duties and a busy switchboard
• Preparing meeting rooms and ensuring facilities are maintained to a high standard
• Supporting customer move-ins, move-outs and office set-ups
• Completing general administration, filing and reporting
• Carrying out daily building and housekeeping checks
• Ordering office supplies and maintaining communal areas
• Assisting with conference room bookings and AV equipment
• Supporting basic IT and telephony set-ups for customers
• Helping with centre tours and identifying opportunities to promote services where appropriate.

About You We're looking for someone who is friendly, organised and passionate about delivering excellent customer service.
You'll ideally have:

• Previous experience in customer service, reception, hospitality or office administration
• Excellent communication and interpersonal skills
• A professional and confident telephone manner
• Strong organisational skills with the ability to multitask
• Good IT skills, including Microsoft Office
• A positive, proactive attitude and willingness to learn
• The confidence to build relationships with customers and colleagues at all levels.

What's on Offer?

• Salary of 28,000
• Monday to Friday working hours
• Excellent training and development
• A varied, customer-facing role
• Supportive team environment
• Genuine opportunities to develop your career

If you're looking for your next customer service opportunity in Manchester and enjoy working in a professional, fast-paced environment, apply today or get in touch for a confidential chat.

Customer Service Representative

Location: Chelmsford

Salary: 28000 + bonus

Position: Monday 8 - 5:30pm Tuesday - Friday 8:30 - 5:30pm (1 hour lunch)

Benefits: Free onsite Parking, Bonus Incentive, Snacks provided in office + more

Note: You MUST be able to drive due to office location!

Adecco Chelmsford are excited to be working alongside a growing client based close to Chelmsford. We are looking to recruit an experienced customer services executive to join their small and friendly team!

Looking for someone with a high standard of written and spoken English, you'll be outstanding on the phone and able to quickly get to grips with the products and business.

Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team.

This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.

Job Responsibilities

Ensure a high level of customer service by telephone, live chat, and email.

Advising customers on a range of products.

• Processing orders over the phone.
• Resolving delivery issues and tactfully dealing with occasional complaints.
• General administrative tasks.
• Continually develop and increase product knowledge.

Personal Skills

• Able to work on own initiative and as part of a team.
• Experience in complaint handling.
• Confident.
• Positive, can-do attitude.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Are you an experienced administrator or customer service advisor?

We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)

Pay: £14.50 per hour

Duration: Temp ongoing - Could potentially go perm based on performance 

Location:  Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based) 

Main tasks include

• Ensure that orders are received when goods/services have been supplied

• Liaising with suppliers to resolve any invoice queries

• Answering the telephones and passing on messages in a professional manner

• Taking customer orders

• Updating customers on orders and deliveries

• Dealing with any customer queries

• Supporting internal staff with pricing queries

• Data entry

Requirements

• Excellent IT skills and proficient in the use of Google suite 

• Flexible and adaptable attitude with ability to prioritise a range of different tasks.

• Exceptional communication skills, at all levels, both written and verbal.

• Excellent organisational and time management skills.

• Excellent interpersonal skills with other members of staff at all levels of the organisation.

• Confident, enthusiastic and tenacious

• Previous admin or customer service experience

• Ideally you will need a vehicle to get to site as there is no public transport available

Benefits:

• Advice and editing on your current CV

• Dedicated team throughout your journey within the role

• Paid holiday

• Exclusive online services including restaurant and retail discounts

• Chance to receive £25* for referring a friend

• Opportunity for progression into permanent roles

• Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.