Customer service representative roles are widely available throughout Great Britain, catering to diverse industries. These positions typically involve interacting with customers via phone, email, or chat, addressing inquiries, resolving issues, and ensuring customer satisfaction. Strong communication skills and a customer-centric approach are essential for success in these roles.
Many customer service opportunities exist within retail, finance, technology, and healthcare, among others. These positions range from entry-level to more specialized roles requiring specific industry knowledge. Companies are seeking individuals who can effectively manage customer relationships and contribute to a positive customer experience.
Career growth within customer service is possible, with opportunities to advance into team leadership, quality assurance, or customer support management. Job seekers should focus on demonstrating their problem-solving abilities, empathy, and commitment to providing excellent service.
Many customer service opportunities exist within retail, finance, technology, and healthcare, among others. These positions range from entry-level to more specialized roles requiring specific industry knowledge. Companies are seeking individuals who can effectively manage customer relationships and contribute to a positive customer experience.
Career growth within customer service is possible, with opportunities to advance into team leadership, quality assurance, or customer support management. Job seekers should focus on demonstrating their problem-solving abilities, empathy, and commitment to providing excellent service.
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What People Ask
| What does a customer service representative do? |
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A customer service representative interacts with customers, addressing their inquiries and resolving issues. They provide support via phone, email, or chat, aiming to ensure customer satisfaction. Daily tasks include processing orders, handling complaints, and providing product information.
| What is the typical salary range for a customer service representative? |
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Salaries for customer service representatives vary based on experience, location, and the company. Generally, the salary range is between £20,000 to £30,000 per year. Entry-level positions often start at the lower end of the range while more experienced representatives may earn more.
| What skills are needed to be a customer service representative? |
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Key skills include strong communication, active listening, and problem-solving abilities. Representatives also need patience, empathy, and good time management skills. Proficiency in using customer service software and basic computer skills are helpful.
| What are the opportunities for career growth within customer service? |
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Customer service roles can lead to various opportunities, such as team lead or supervisor roles. Progression to more senior positions in customer support management is possible. Some representatives move into roles in training, quality assurance, or sales.
| Who are the top employers for customer service representatives in the UK? |
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Date Posted
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43,896 Customer Service Representative jobs in the United Kingdom
0
Customer Service Representative
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Contract
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East Riding of Yorkshire, Yorkshire and the Humber
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Adecco
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Salary : £13 Hourly
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Posted today
1
Customer Service Representative
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Contract
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Merseyside, North West
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Fusion People Ltd
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Posted 1 day ago
2
Customer Service Representative
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Permanent
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West Yorkshire, Yorkshire and the Humber
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Optimise Talent Ltd
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Salary : £24000 - £30000 Annually
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Posted 1 day ago
3
Customer Service Representative
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Permanent
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Aylesbury, South East
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Agria Pet Insurance
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Salary : £23600 Annually
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Posted 1 day ago
4
Customer Service Representative
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Permanent
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Wokingham, South East
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Fortis Recruitment Solutions
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Salary : £26000 Annually
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Posted 1 day ago
5
Customer Service Representative
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Temporary
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Merseyside, North West
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Adecco
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Posted 1 day ago
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6
Customer Service Representative
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Contract
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East Riding of Yorkshire, Yorkshire and the Humber
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Adecco
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Salary : £12 - £13 Hourly
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Posted 1 day ago
7
Customer Service Representative
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Permanent
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Welham Green, Eastern
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Osborne Appointments
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Salary : £24000 - £25000 Annually
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Posted 1 day ago
8
Customer Service Representative
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Contract
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Berkshire, South East
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Marc Daniels
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Salary : £17 Hourly
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Posted 1 day ago
9
Customer Service Representative
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Temporary
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Peterborough, Eastern
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Auto Skills UK
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Salary : £13 Hourly
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Posted 1 day ago
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