1,013 Training jobs in the United Kingdom
Training, Learning & Development Specialist
Posted today
Job Viewed
Job Description
Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.
Umbrella Pay Rate: £27.03 per hour.
We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.
You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.
Key Responsibilities:
- Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
- Conduct training needs analysis to identify skill gaps and learning opportunities.
- Create learning materials, guides, and e-learning content tailored to customer service operations.
- Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
- Support leadership development through coaching, workshops, and targeted learning interventions.
- Monitor training effectiveness and gather feedback to continuously improve learning experiences.
- Collaborate with Operational Leaders to align training with business goals and customer expectations.
- Champion a culture of continuous learning and professional growth.
- Help develop a yearly core skills programme for all levels in the CRC.
Skills & Experience Required:
- Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
- Excellent communication and interpersonal skills.
- Ability to assess training impact and adapt programmes based on feedback and performance data.
- Strong organisational and time management skills; self-motivated and proactive.
Preferred Qualifications:
- Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
- Experience with Learning Management Systems (LMS) and Digital Learning Tools.
- Familiarity with customer experience principles and service excellence frameworks.
Training, Learning & Development Specialist
Posted today
Job Viewed
Job Description
Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)
Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.
What You Will Do:
- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.
- Conduct training needs analyses to identify skill gaps and learning opportunities.
- Create tailored learning materials, guides, and e-learning content for customer service operations.
- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.
- Support leadership development through coaching sessions, workshops, and targeted learning interventions.
- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.
What You Will Bring:
- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.
- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.
- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.
- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.
- A proactive and self-motivated approach, paired with strong organisational and time management skills.
As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.
Location: This role is based in Whitley, offering a dynamic and collaborative environment for professional development.
Interested?: If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Training, Learning & Development Specialist
Posted today
Job Viewed
Job Description
Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)
Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.
What You Will Do:
- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.
- Conduct training needs analyses to identify skill gaps and learning opportunities.
- Create tailored learning materials, guides, and e-learning content for customer service operations.
- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.
- Support leadership development through coaching sessions, workshops, and targeted learning interventions.
- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.
What You Will Bring:
- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.
- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.
- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.
- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.
- A proactive and self-motivated approach, paired with strong organisational and time management skills.
As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.
Location: This role is based in Whitley, offering a dynamic and collaborative environment for professional development.
Interested?: If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Training, Learning & Development Specialist
Posted today
Job Viewed
Job Description
Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.
Umbrella Pay Rate: £27.03 per hour.
We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.
You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.
Key Responsibilities:
- Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
- Conduct training needs analysis to identify skill gaps and learning opportunities.
- Create learning materials, guides, and e-learning content tailored to customer service operations.
- Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
- Support leadership development through coaching, workshops, and targeted learning interventions.
- Monitor training effectiveness and gather feedback to continuously improve learning experiences.
- Collaborate with Operational Leaders to align training with business goals and customer expectations.
- Champion a culture of continuous learning and professional growth.
- Help develop a yearly core skills programme for all levels in the CRC.
Skills & Experience Required:
- Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
- Strong facilitation and presentation skills with the ability to engage diverse audiences.
- Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
- Excellent communication and interpersonal skills.
- Ability to assess training impact and adapt programmes based on feedback and performance data.
- Strong organisational and time management skills; self-motivated and proactive.
Preferred Qualifications:
- Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
- Experience with Learning Management Systems (LMS) and Digital Learning Tools.
- Familiarity with customer experience principles and service excellence frameworks.
Training Specialist
Posted 1 day ago
Job Viewed
Job Description
New Training Partner role, based in Uxbridge!
Do you posses a passion for training & development within the engineering or manufacturing sector?
Location: Uxbridge
Term: Full time & Permanent
Salary: Up to £45k
Working Pattern: 4.5 days a week (Friday is half a day)
I am working with one of my clients as they look to recruit a Training Partner to join them on an a permanent basis.
The Training Partner will develop and deliver training experiences for all colleagues across the business, supporting team leaders and managers with their training requirements.
The Role: Training Partner
Key Responsibilities:
- Create and develop training programmes around skill requirements, including creating development pathways, identifying training course options, always supporting personal development of colleagues and overall development plans across teams.
- Define and deliver training session content including materials, exercises and identifying the required skill levels and standards.
- Develop tools and relevant assessment methods needed to establish competence and to certify skills.
- Ensure that training records are collated and inputted within the learning management system, also maintaining KPI and metric reporting including quality assurance and peer review of training resources.
- Continually connect with stakeholders relating to critical training requirements.
About You:
- Experience of manufacturing processes in Engineering - Aerospace / Defence / Automotive industries (Preferable)
- Level 4 (HNC) or higher-level qualification in Mechanical / Electrical Engineering, or equivalent technical training.
- Proven experience working as a trainer or similar.
- Experience of training and developing people.
- Excellent communication and presentation skills.
- Ability to develop strong internal and external relationships.
- Understanding of engineering drawings used by manufacturing teams.
If you are interested in learning more about this exciting new role, please do not hesitate to get in touch for more information on or email
Training Specialist
Posted 5 days ago
Job Viewed
Job Description
**Job Summary:**
Responsible for ensuring high quality execution of controlled procedural documentation management used for the conduct of business in clinical, medical, regulatory, safety and quality assurance organizations in compliance with regulations, laws, company policy and best practices.
**Job Responsibilities:**
Controlled Procedural Documentation Management Responsibilities
Review Local Procedural Documentation:
+ Reviews global procedural documents to understand updates/changes
+ Conducts central review of local procedural documents to determine if they are in compliance with the global procedure (impact analysis)
+ Communicates with local procedural document authors to provide feedback on the central review outcome
+ Documents outcome of central review
Periodic Procedural Document Assessment:
+ Coordinates automated notifications to authors of impacted local procedural documents that periodic assessments are due
+ Completes quality review of periodic assessments and communicates with local procedural document authors to provide feedback
+ Tracks the status assessment completion to ensure implementation and compliance
+ Issues escalation notifications to local authors who are non-compliant with periodic assessment requirements
Quality Control of procedural documents:
+ Performs quality control checks for global procedural documents, by following internal processes and established standards within agreed timelines, including prioritizing multiple tasks for timely completion
+ **Pe** rforms quality control checks of information in the process management relational database.
+ Acts as a subject matter expert for established documentation standards and internal processes for consistency and compliance within a controlled regulatory environment, including providing accurate guidance and information to global procedural document authors
+ Supports documentation life cycle within the Global Document Management System (GDMS) and process management relational database to maintain a state of inspection readiness.
+ Provides other documentation management support including, but not limited to GDMS searches, metrics, technology initiatives and process improvement projects
Process Management Relational Database:
+ Adds data/information into the process management relational database (i.e., a database that includes business process modeling and allows for management of controlled documents and associated information with an end user interface which provides the business access to internal colleagues, auditors, vendors, and regulatory authority inspectors) by collaborating with the SOP authors
+ Completes data quality checks, periodic and ad hoc reviews of the process management relational database content including follow-up on resolution of potential content discrepancies.
+ Supports the following: running of departmental metrics and other reporting activities; provides advice on process enhancements and continuous improvement, support resolution any questions about or issues arising from the Process portal, partake in user acceptance testing of new versions of the underlying portal management software or resolution of technical issues.
**Qualifications:**
+ Minimum of a Bachelor's degree or equivalent
+ Demonstrated strong technical or digital skills in use of digital systems and new software
+ Experience with design and documentation of pharmaceutical business processes (safety, regulatory, medical and/or clinical), or equivalent, such as experience of writing communications or training materials, intended for customers, or experience with process improvement projects and/or implementation of business process change management
+ Experience of completing quality control review of pharmaceutical business process documentation (safety, regulatory, medical and/or clinical), or equivalent, such as quality control review of other types of documentation, training materials, presentations, communications or reports
+ Experience of database maintenance, such as data entry, running reports and conducting data quality checks
**History of achievement in a customer service role with demonstration of meeting customer needs and concerns**
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs
+ Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
+ Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Training Specialist
Posted 9 days ago
Job Viewed
Job Description
Training Specialist - Health & Safety
37 Hours per week
Salary£ per annum
Norse Group have a fantastic opportunity for aTraining Specialist to join our Learning & Development Team working within Health & Safety to support with developing, delivering and maintaining effective compliance training and additional learning requirements across Norse Group.
As Training Specialist, you will work closel.
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Training Specialist
Posted 492 days ago
Job Viewed
Job Description
Role - Training Specialist
Office locations considered: Bristol, Plymouth and Gloucester
Salary: £28,000 - £8,500 depending on experience
Closing Date: 31st May 2024 however we encourage early applications.
Continuing the extremely successful growth of our training consultancy business, we are looking to recruit high calibre individuals with experience or interest in Education, Learning & Development and Training to join our team to enhance our existing capabilities.
You will be working with project teams with clients across a variety of sectors including Defence, Rail, Nuclear, Health and Government.
You will be employed as a training designer, producing learning and training material. You will be given the opportunity to develop your experience and skillset by working alongside our training specialists. You will assist them in the delivery of elements from the education or training lifecycle, covering needs analysis, instructional design, delivery, and assurance.
This may see you working at the client’s site or at one of our offices as part of a multi-disciplinary project team. You will seek to apply innovative and creative skills to your training design work, producing interesting and interactive solutions that reflect the needs of the client.
The training solutions will be varied, and the design solutions may include e-learning, virtual reality, augmented reality, simulation and emulation.
At Frazer-Nash, we will support your career development so that you achieve further professional qualifications including Chartership. You will be assigned a mentor who will work with you to develop your own personal development plan.
You will be supported and receive guidance from experienced and driven training specialists and training consultants.
Requirements
Requirements
The successful applicant will meet the following minimum requirements:
- A degree level of education in a training design relevant subject or proven relevant experience in this field.
- Familiarity and/ or experience of design software (For example Articulate, Captivate, Moodle.)
- You must be willing to travel to client sites and alternative offices to deliver work
- Prepared to work towards a chartered status in either CMI, CIPD, Learning & Performance Institute
Desirables
- A chartered status with either CMI, CIPD, Learning & Performance Institute
- Experience in working to an assured systematic approach to training (ADDIE)
- Experience in developing innovative technology-enabled solutions.
- Experience in online education and training programmes and platforms
- Experience in working collaboratively and in multi-disciplinary teams
Due to the nature of the work that Frazer-Nash Consultancy undertake, candidates will be required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK National Security Vetting
Benefits
We provide our people with an excellent benefits package that comprises:
- Happy To Talk Flexible Working
- Competitive salary: (£28 00 - 8,5000
- 25 days' holiday entitlement
- Holiday sale and purchase scheme
- Company pension scheme
- Targeted professional development
- Life assurance
- Private healthcare membership
- Bonus scheme linked into company performance
- Paid membership fees to a professional institution
- Support in attaining professional membership
- Cycle to work scheme
- Share purchase scheme
- Season rail ticket loan
Individuals from diverse backgrounds are encouraged to apply, as we believe that diversity and inclusion are fundamental to creating a dynamic and thriving workplace culture.
Training Manager
Posted 1 day ago
Job Viewed
Job Description
Training Manager (with Delivery Responsibilities)
Location: Liverpool City Centre (Fully office-based)
Department: Training & Development
Salary: £31,500 – £45,000 DOE
Contract: Full-time, Permanent
Are you passionate about learning and development? Do you have the drive to design, deliver, and shape impactful training programmes that empower people to thrive? We’re looking for an experienced Training Manager to join a growing Legal Company in Liverpool. This is a hands-on role where you’ll combine strategy with delivery, helping to create a culture of continuous learning across the business.
What You’ll Be DoingDesigning and rolling out a comprehensive training strategy that supports both business goals and employee growth.
Delivering engaging training sessions across onboarding, skills development, compliance, and leadership.
Using a mix of delivery methods – in-person, virtual, and blended learning – to reach all learners effectively.
Coaching, mentoring, and supporting employees to help them apply their skills on the job.
Partnering with managers and leadership to make sure training is relevant, impactful, and future-focused.
Tracking and reporting on training performance, making improvements where needed.
Keeping up to date with new learning trends, tools, and technologies.
5 years’ experience in a Training Manager or similar L&D role.
Strong background in training design, delivery, and programme management.
Confident delivering training in classroom, virtual, and on-the-job settings.
Excellent communication and presentation skills – able to inspire and engage all levels.
Organisational skills to manage multiple projects at once.
Knowledge of FCA processes is an advantage but not essential.
Familiarity with Learning Management Systems (LMS) would be a plus.
Degree in HR, Business, Education, or a related field (preferred but not essential).
Training or instructional design certifications (e.g., CPLP, ATD) are a bonus.
On-site parking
Bupa healthcare
Opportunities for professional growth and career progression
Supportive and collaborative work culture
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Training Advisor
Posted 4 days ago
Job Viewed
Job Description
Do you love assisting potential new learners with theenrolment stage of theirtraining course?
Would you thrive in a role that makes use of your great customer services skills?
Do you enjoy making sure documentation is 100% compliant?
As a Training Advisor, you will be accountable for liaising with potential learners and employers, to provide advice and guidance on the nature, duration and commitment required for every course provided by our client, ensuring that both the learner and employer understand the intricacies of the course before they makean informed decision on the correct path for them.
You will be responsible for completing relevant paperwork, ensuring its accuracy and compliance
What you will be doing:
- Providing professional and informative advice and guidance to potential learners
- Ensuring that all learners enrol on to appropriate courses and understand what is expected of them.
- Liaising and building relationships with employers to ensure that training provisions meet their business requirements.
- Discussing funding options with potential learners and employers based on the eligibility criteria and DFE guidelines.
- Carrying out enrolment interviews with potential learners over a virtual platform which are recorded to use as evidence of suitability.
- Facilitating a smooth enrolment process, ensuring learners and employers understand the course content, course duration, mode of delivery and expected weekly amount of study time during and outside of normal working time.
- Ensuring learner hasagreed course details and all detailsare correctly entered onto the Digital Apprenticeship Service for employers to approve.
- Arranging initial online functional skills assessments with learners and providing feedback and advice on their scores as appropriate.
- Presenting enrolment paperwork to both the learner and employer, ensuring both fully understand the terms and conditions of training and who is funding their training.
- Achieving contractual targets as defined by the company, to include a reduction in the number of learner withdrawal statistics each month.
- Provide a positive and warm approach to both new learner and employer.
Administration and compliance
- Setting expectations for when completed course application paperwork needs to be returned by the learner and employer, ensuring internal deadlines are met.
- Maintaining accurate learner records on theinternal database
- Must have extensive administration skills and the ability to move from one software system to another, quickly whilst checking and storing data
- Accurately maintaining the database of candidates, ensuring that all potential learners are informed of exactly where they are in the enrolment process.
- This role requires a positive, upbeat personality to encourage new learners with their enrolment and learning journey
- Completing all relevant company paperwork to a compliant
This role is vacant due to an internal promotion. This is a great opportunity to join a market leader in the provision of training in the workplace.