0 Training jobs in the United Kingdom

Training, Learning & Development Specialist

West Midlands, West Midlands £27 Hourly Jonathan Lee Recruitment Ltd

Posted 7 days ago

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Job Description

contract

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

This advertiser has chosen not to accept applicants from your region.

Training, Learning & Development Specialist

Coventry, West Midlands Futura Design

Posted 7 days ago

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Job Description

contract

Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.

Umbrella Pay Rate: £27.03 per hour.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

  • Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
  • Conduct training needs analysis to identify skill gaps and learning opportunities.
  • Create learning materials, guides, and e-learning content tailored to customer service operations.
  • Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
  • Support leadership development through coaching, workshops, and targeted learning interventions.
  • Monitor training effectiveness and gather feedback to continuously improve learning experiences.
  • Collaborate with Operational Leaders to align training with business goals and customer expectations.
  • Champion a culture of continuous learning and professional growth.
  • Help develop a yearly core skills programme for all levels in the CRC.

Skills  & Experience Required:

  • Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
  • Strong facilitation and presentation skills with the ability to engage diverse audiences.
  • Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
  • Excellent communication and interpersonal skills.
  • Ability to assess training impact and adapt programmes based on feedback and performance data.
  • Strong organisational and time management skills; self-motivated and proactive.

 Preferred Qualifications:

  • Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
  • Experience with Learning Management Systems (LMS) and Digital Learning Tools.
  • Familiarity with customer experience principles and service excellence frameworks.
This advertiser has chosen not to accept applicants from your region.

Training, Learning & Development Specialist

CV1 Coventry, West Midlands Futura Design

Posted 4 days ago

Job Viewed

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Job Description

contract

Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.

Umbrella Pay Rate: £27.03 per hour.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

  • Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
  • Conduct training needs analysis to identify skill gaps and learning opportunities.
  • Create learning materials, guides, and e-learning content tailored to customer service operations.
  • Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
  • Support leadership development through coaching, workshops, and targeted learning interventions.
  • Monitor training effectiveness and gather feedback to continuously improve learning experiences.
  • Collaborate with Operational Leaders to align training with business goals and customer expectations.
  • Champion a culture of continuous learning and professional growth.
  • Help develop a yearly core skills programme for all levels in the CRC.

Skills  & Experience Required:

  • Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
  • Strong facilitation and presentation skills with the ability to engage diverse audiences.
  • Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
  • Excellent communication and interpersonal skills.
  • Ability to assess training impact and adapt programmes based on feedback and performance data.
  • Strong organisational and time management skills; self-motivated and proactive.

 Preferred Qualifications:

  • Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
  • Experience with Learning Management Systems (LMS) and Digital Learning Tools.
  • Familiarity with customer experience principles and service excellence frameworks.
This advertiser has chosen not to accept applicants from your region.

Training, Learning & Development Specialist

Jonathan Lee Recruitment Ltd

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

This advertiser has chosen not to accept applicants from your region.

Training, Learning & Development Specialist

Coventry, West Midlands Jonathan Lee Recruitment

Posted today

Job Viewed

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Job Description

contract
Training, Learning & Development Specialist - - £27.30/hr Umbrella rate (Inside IR35) Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful. What You Will Do: - Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually. - Conduct training needs analyses to identify skill gaps and learning opportunities. - Create tailored learning materials, guides, and e-learning content for customer service operations. - Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business. - Support leadership development through coaching sessions, workshops, and targeted learning interventions. - Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs. What You Will Bring: - Proven experience in training, learning, and development, ideally within a customer service or contact centre environment. - Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively. - Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning. - Excellent communication and interpersonal skills, with the ability to inspire and motivate learners. - A proactive and self-motivated approach, paired with strong organisational and time management skills. As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential. Location: This role is based in Whitley, offering a dynamic and collaborative environment for professional development. Interested?: If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary! Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
This advertiser has chosen not to accept applicants from your region.

Corporate Compliance Training Specialist

New
GE Vernova

Posted today

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Job Description

**Job Description Summary**
The Corporate Compliance Training Specialist blends deep corporate compliance knowledge with adult learning expertise to design, develop, and deliver highly effective and engaging training programs. This role is responsible for creating compliance learning experiences tailored to diverse employee roles and risk profiles, ensuring content is accessible, relevant, and impactful. The specialist employs best practices in instructional design and assessment to measure learner comprehension and continuously improve training effectiveness. Working collaboratively with the Compliance Team, Learning & Development, policy owners, and external vendors, this role manages the deployment and maintenance of compliance training through GE Vernova's LMS and other media to promote a strong culture of integrity and ethical conduct.
**Job Description**
**Essential Responsibilities**
+ **Design & Development** : Create engaging compliance training programs tailored to employee roles and risk profiles, using tools such as Articulate and Vyond, grounded in adult learning theory.
+ **Annual Training Planning** : Support development of the company-wide compliance training plan, including consultation with business segments and engagement with works councils, ensuring alignment with risk profiles and regulatory expectations.
+ **Content Creation** : Develop visually compelling and easy-to-understand materials (presentations, job aids, infographics) in Canva, PowerPoint, or similar tools to simplify complex compliance topics.
+ **Compliance Expertise** : Ensure content accuracy and relevance across key compliance areas.
+ **Training Effectiveness** : Develop and apply methods to measure comprehension and evaluate training impact; track metrics, report results, and implement improvements based on data and feedback.
+ **Translation of Requirements** : Partner with Policy Owners to transform legal and regulatory requirements into practical, learner-friendly content.
+ **Assessment & Measurement** : Design and implement quizzes, knowledge checks, and other evaluation tools to measure comprehension; analyze results to identify gaps and drive improvements.
+ **LMS Management** : Collaborate with Learning and Development to manage compliance courses, audience targeting, enrollment, and reporting in the LMS.
+ **Vendor Coordination** : Oversee external learning vendor relationships to ensure timely, high-quality delivery of compliance training solutions.
+ **Continuous Improvement** : Use learner feedback, training analytics, and industry best practices to refine content, delivery methods, and engagement strategies.
+ **Awareness & Engagement** : Support communications and campaigns to drive participation in compliance training and reinforce a strong culture of integrity.
**Qualifications/Requirements**
+ 7+ years combined experience in corporate compliance and instructional design or adult learning development.
+ Strong knowledge of key compliance topics such as conflicts of interest, anti-bribery, speak-up culture, fair competition, and privacy.
+ Demonstrated ability to develop role- and risk-tailored training content that simplifies complex concepts into engaging, actionable learning experiences.
+ Expertise in eLearning authoring tools (Articulate Storyline, Vyond) and content design platforms (Canva, PowerPoint).
+ Experience managing compliance training programs, audiences, and reporting within enterprise LMS systems.
+ Skilled in designing assessments and measuring learner comprehension and training effectiveness.
+ Strong project management, collaboration, and communication skills, with ability to work cross-functionally and manage external vendors.
**Desired Characteristics**
+ Detail-oriented with a passion for creating high-quality, learner-centric compliance training.
+ Collaborative team player with strong influencing skills.
+ Proactive and adaptable, embracing continuous learning and process improvement.
+ Creative thinker capable of balancing compliance rigor with engaging instructional design.
+ Comfortable working in a dynamic, fast-paced environment.
_If contracted in the US:_
_The base pay range for this position is $126,300.00 - 210,000 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for a performance bonus. This posting is expected to close on 10/1/2025._
_*The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas._
_Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness._
_General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual._
**Additional Information**
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
Application Deadline: October 01, 2025
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.

Training Specialist

Cardiff, Wales GE Aerospace

Posted today

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Job Description

**Job Description Summary**
The Training and Early Careers Department at GE Aerospace Wales is looking for a dynamic and passionate Training Specialist to lead the development of the next generation of people leaders. This role combines strategic planning with hands-on delivery, as you will design leadership development pathways and facilitate engaging training sessions across all levels of the organisation within the highly regulated Aerospace Industry.
This position is ideal for someone enthusiastic about people development, learning, and driving organisational growth. You will work with a diverse group of colleagues, from apprentices and early-career professionals to aspiring leaders and senior executives, helping them unlock their potential and achieve their career goals.
**Job Description**
**Role and Responsibilities:**
+ Develop and implement structured development pathways and training programs tailored to all pay bandings.
+ Design and update training materials, including slide decks, activities, and e-learning content.
+ Collaborate with subject matter experts and senior trainers to ensure training content aligns with organisational goals.
+ Coordinate and deliver training programs for:
+ Apprentices and placement students
+ Graduate trainees and early-career professionals
+ Emerging and aspiring leaders
+ Newly appointed team leaders and managers
+ Senior and executive-level leaders
+ Facilitate both classroom-based and virtual training sessions, adapting delivery to suit diverse audiences.
+ Gather and analyse feedback to continuously improve training effectiveness and learner experience.
+ Maintain accurate training records, schedules, and attendance logs using the company's Learning Management System (LMS).
+ Promote development opportunities through internal communications such as newsletters, intranet posts, and presentations.
+ Participate in learning & development events, workshops, and internal projects as needed.
**Required Qualifications and Experience:**
+ Educated to degree level or possessing equivalent practical experience in Learning and Development.
+ Proven experience delivering presentations to groups (both virtual and in-person).
+ Basic understanding of leadership principles & behaviours (formal training is advantageous but not required).
**Desired Characteristics:**
+ Strong verbal and written communication skills.
+ Enthusiastic, confident, and eager to learn.
+ Highly organised with excellent time management skills.
+ Flexible and adaptable delivery style to suit a range of audiences.
+ Collaborative mindset, able to work effectively across the global network and with peers.
+ Proactive and self-motivated attitude.
+ Familiarity with MS Teams, Office packages, and LMS platforms is preferred.
**Flexible Working**
GE Aerospace supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.
**Total Reward**
At GE Aerospace we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.
As a new joiner to GE Aerospace we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
+ Non-contributory Pension
+ Performance related bonus
+ Life Assurance
+ Group income protection
+ Private medical cover
+ Holiday Hourly equivalent of 26 days, with flexible option to buy or sell
**Equal Opportunities**
GE Aerospace Wales is an Equal Opportunity Employer. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
GE Aerospace Wales is a Disability Confident Committed employer, and welcomes applications from disabled candidates. We are dedicated to ensuring our recruitment processes are accessible to all. Should you require any adjustments to our recruitment processes or would like to ask us a question please contact _._
**Security Clearance**
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS ( to Work**
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, under the applicable UK immigration rules as may be in place from time to time, it may be that candidates who do not currently have the right to work in the UK may not be appointed to a post if a suitably qualified, experienced and skilled candidate who does not require sponsorship is available to take up the post. For further information please visit the UK Visas and Immigration website. ( Information**
**Relocation Assistance Provided:** No
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
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Training Specialist

Peterborough, Eastern CDW

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At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Service Enablement Support Specialist is responsible for ensuring that all Service Desk coworkers are trained to the same level in terms of undertaking activities within the processes, tools and systems. It plays a key role in enabling coworkers to meet performance expectations, deliver quality support, and evolve in their roles through structured learning plans and collaboration with internal and external stakeholders. The role will also work closely with the Learning and Development team to assist in the delivery of non-Service Desk specific training What you will do Provide training and coaching to Service Desk coworkers on providing excellent customer service Provide training on ITIL processes Provide full systems training to all Service Desk staff and users of the Service Management tools, to include ServiceNow, telephony, rostering, etc. Work with the L&D Training team to help to deliver soft skills training Ensure that all Service Desk staff are trained to the same high standards Create and maintain training documentation for Service Management and Service Desk processes to provide consistency across IT Work with the Service Desk management team to create and maintain operational procedures and guidelines Work with internal support teams, customers and third-party suppliers to ensure that Service Desk staff have the appropriate technical training to support end users of the services Provision of training and development plans for the IT Service Desk Ensure 1st/2nd line support is in a constant cycle of improvement through internal training; ensuring support documentation is updated Evaluate the effectiveness of training and adapt training plans as required What we expect of you Minimum basic requirements Must be able to gain BPSS and SC clearance Experience in training or enablement environments Analytical and methodical Hands-on experience with the ServiceNow toolsets ITIL experience Training delivery and presentation Documentation and instructional design Ability to manage multiple training initiatives simultaneously Time and resource management Analytical and methodical thinking Stakeholder engagement and influence Preferred skills, experience, and qualities needed Highly organised and detail-oriented Ability to communicate at all levels Proactive and self-motivated Exposure to customer-facing or client service environments We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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Training Specialist

Bristol, South West Frazer-Nash Consultancy

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Title: Training Specialist Role - Training Specialist Office locations considered: Bristol, Middlesbrough, Plymouth and Gloucester Salary: £35,000 - £43,000 depending on experience Closing date: 17th October 2025 We encourage early applications, as vacancies may close once we receive sufficient applications. Continuing the substantial progress of our training consultancy business, we are looking to recruit high calibre individuals with experience or interest in Education, Learning & Development and Training to join our team to enhance our existing capabilities. You will be working with project teams with clients across a variety of sectors including Defence, Rail, Nuclear, Health and Government. You will be employed as a training designer, producing learning and training material. You will be given the opportunity to develop your experience and skillset by working alongside our training specialists. You will assist them in the delivery of elements from the education or training lifecycle, covering needs analysis, instructional design, delivery, and assurance. This may see you working at the client's site or at one of our offices as part of a multi-disciplinary project team. You will seek to apply innovative and creative skills to your training design work, producing interesting and interactive solutions that reflect the needs of the client. The training solutions will be varied, and the design solutions may include e-learning, virtual reality, augmented reality, simulation and emulation. At Frazer-Nash, we will support your career development so that you can obtain further professional qualifications including Chartership. You will be assigned a mentor who will work with you to develop your own personal development plan. You will be supported and receive guidance from experienced and committed training specialists and training consultants. Requirements -We are seeking a motivated educator with a PGCE qualification who is eager to teach and contribute to the design of education and training courses across industries. Experience in visual communication and curriculum development is essential. - A degree level of education in a training design relevant subject or substantial relevant experience in this field. - Familiarity and experience of design software (For example Articulate, Captivate, Moodle.) - You must be willing to travel to client sites and alternative offices to deliver work - Prepared to work towards a chartered status in either CMI, CIPD, Learning & Performance Institute Desirables - A chartered status with either CMI, CIPD, Learning & Performance Institute - Experience in working to an assured systematic approach to training (ADDIE) - Experience in developing innovative technology-enabled solutions. - Experience in online education and training programmes and platforms - Experience in working collaboratively and in multi-disciplinary teams Due to the nature of the work that Frazer-Nash Consultancy undertake, candidates will be required to undergo pre-employment screening and must be able to satisfy clearance criteria for UK National Security Vetting. BENEFITS We provide our people with an excellent benefit and offering package that comprises: - Competitive salary with yearly reviews - 25 days holiday the opportunity to buy 5 days. - A company that has its heart in the right place and a welcoming work culture. - Happy to talk flexible working - Enhanced parental benefits - Company pension scheme - Targeted professional development - Life assurance - Private healthcare membership - Bonus scheme linked into company performance - Paid membership fees to a professional institution - Support in attaining professional membership - Cycle to work scheme - Season rail ticket loan - And further optional benefits you can tailor to your personal requirements
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Training Specialist

London, London EUTELSAT SA

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Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group - the world's first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat Group You'll Get To: Pioneer the future of Space Technology Bring connectivity to remote frontiers Collaborate with customer-centric experts Embrace cultural diversity in our global team In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we're united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space. Why Eutelsat Group? Commitment to Diversity & Inclusion : With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in having one-third of our executive team and 60% of our board represented by women. Ways of Working That Drive Us : As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles. Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it's woven into our strategy. We're dedicated to balancing social, environmental, and economic growth - both on Earth and in space. Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home. Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology. Who You Are: You have a strong track record in the customer/sales enablement space, ensuring our customers have all the resources and information necessary to drive growth and success. You're great at creating and maintaining relationships with relevant internal and external stakeholders. You're recognized by our customers as someone who covers their needs and help them achieve their business outcomes. Our customer's success is also our success achieved via cross-functional collaboration. You want to make a real difference in the world by revolutionizing technology in Space. What You'll Do: Work with internal and external stakeholders to coordinate the development and execution of an enablement program for our partners, including planning, scheduling and delivery of training sessions for our partners. Deliver training to our Distribution Partners and internal stakeholders. Determine enablement priorities with internal stakeholders. Communicate enablement strategy and KPIs to internal stakeholders. Create reports to demonstrate KPIs to the wider business. Build a trusted relationship with both, partners and internal stakeholders. Coordinate ongoing training with partners and internal stakeholders. Coordinate content creation between internal stakeholders. Prepare and management of the training documentation. Making sure that material is up-to-date and kept updated on all relevant platforms. Regularly gather and relay feedback to continuously iterate on the enablement strategy. Use performance data to identify knowledge or skill gaps across our customer base. Coordinate multiple concurrent projects to completion. Support the development of sales operations strategy, understand priorities, and execute operational plans. Create process documents, process flows, etc Map and evaluate current processes and offer recommendations for areas of improvement. Support with Salesforce management. Support with any ad-hoc request. What It Takes: Ability to work independently in a fast-paced environment. Self-motivated with can do attitude, driven, wanting to learn. Demonstrated capability to build strong working relationships with internal stakeholders. Strong communication, organizational and problem-solving skills. Ability to multitask and prioritize workload in order of importance and manage multiple projects at once with critical deadlines. Excellent oral/written communication skills, fluent in English. Experience using Salesforce (lightning) and Adobe Express. A strong and proactive approach to tasks that can be proven in taking accountability with small and big initiatives. Ability to manage conflicting POVs across various senior stakeholders. A strong understanding of the sales environment, including sales content, tools and training. Experience with content management and learning management systems. Fast learner. Strong sense of responsibility and accountability, results driven. What We'd Love: Experience in Sales Enablement /Sales Operations/ Business Operations/ Revenue Operations/. Demonstrable experience of dealing with complex issues and solution finding. Experience in a multi-national company. Interest in training teams on best practise. Ability to be agile and work within business' growing environment. Experience in delivering cross-functional projects. Salesforce Admin certification (not essential but desired). Skills: Proficiency in English and Spanish (proficiency in other languages is a plus). Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office Applications. Proficiency in CRM system, preferably SFDC. Proficiency in Adobe Express or similar tool (video content creation). Proven ability to work and interact in a fast-paced environment and comfortable with requirement to multi-task. Strong analytical skills with attention to detail. Strong written and verbal communication skills. Successful track record operating, partnering with and influencing stakeholders. Proven experience in managing enablement programmes. Proven experience in creating training materials and delivering training. Experience: Minimum 2-3 years of working in Sales Operations/Business Operations/Revenue Operations/ Sales Enablement preferably at a high-tech, telco or software company. Where You'll Be: London Office (White City) The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat's Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.
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