121 Learning And Development Specialist jobs in the United Kingdom

Learning & Development Specialist

Based in Manchester City
5 days a week on site
Paying 25,000 - 28,000

About the Role

This is an exciting opportunity to play a pivotal role in supporting and developing an online training platform, delivering relevant and engaging learning experiences. You'll be instrumental in ensuring our training reflects the commitment to Equality, Diversity, and Inclusion (EDI) strategies, policies, and initiatives. You will also have the opportunity to lead the in-house peer-to-peer support group, which champions staff wellbeing in relation to EDI subjects.

This role requires high professional standards in a fast-paced corporate environment, where adherence to KPIs and SLAs is crucial. As a valued member of the Training and Coaching team, you will contribute to ensuring that relevant and accessible Continuing Professional Development (CPD) content is available to all departments, with a strong focus on EDI issues.

Day-to-Day Responsibilities

• Support Training and Coaching needs by developing beneficial and accessible training materials for the online learning platform.
• Contribute to EDI needs by supporting with policies, strategies, and initiatives, embedding them into training and induction processes.
• Create learning modules and CPD courses, leveraging content provided by various departments.
• Audit, update, and maintain all learning modules, policies, and procedures in line with EDI requirements.
• Create new, accessible presentations and update outdated content with an EDI focus.
• Effectively plan and manage priorities based on business needs and deadlines.
• Stay current with Learning and Development trends and ensure that the online learning platform is in line with industry standards.
• Take responsibility for ensuring that all learning modules are up-to-date and accurate in response to any changes in policies and procedures.
• Engage and interact with senior-level decision-makers to champion training and development initiatives.
• Lead the peer-to-peer support group by facilitating regular meetings and reporting on outcomes related to EDI and wellbeing.

What You Bring to the Team

• Excellent communication and customer service skills.
• Self-sufficient, adaptable, and goal-focused with the ability to work independently or as part of a team.
• High level of computer literacy, including proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience working with learning management systems (LMS).
• Keen interest in learning and development, including staying abreast of industry trends.
• Confident communication around equality, diversity, and inclusion in an authentic and engaging manner.

50238CH

INDMANJ

Our client, based in Chipping Sodbury , Bristol is one of the largest privately owned national Property Services companies in the UK with offices across England and Wales, in over 18 locations and 32 Business Units and are looking for a Trade/Construction Learning Development Specialist.

Essentially we are looking for someone from a Trades / Construction environment, either a contractor or council / housing association involved in training and developing construction / trade skills. This is a doer rather than strategic. It’s more the hands on experience of developing people on the job we are looking for.

So you may be someone who has worked in construction / property services or Trades in Learning & Development ( L&D) or Organisational Development. If you have worked in Construction / Trades you will probably have knowledge of the CITB (Construction Industry Training Board) .

The salary is £48,668 and as you will be going out into the business they have added a car allowance at £,250 ( 5,918) plus private health, life , pension to 7%, profit share ( 14% last year ) .

You will be living within commute of Head Office in Chipping Sodbury .

• They are an established and leading property services company for over 75 years, based across England and Wales, in over 18 locations and 32 Business Units
li>Their main client base are Housing Associations , Councils and Local Authorities
• They are at the forefront of delivering innovative planned and responsive services to the built environment.

1. Job Purpose:

• To design and develop blended learning programmes and solutions that support improvements in trade and operational skills. Enhance delivery, consistency and compliance, and drive operational excellence across the company .
• Consult with the business and develop the skills and capabilities of operational teams, ensuring training aligns with the organisation's strategic goals.
• Support the building of robust learning pathways, and fostering a high-performance culture
• ·Identification and management of external training partners for qualifications and skill development to upskill trades for effectiveness and efficiency (technical skills)

li>·Source and manage funding solutions with the CITB and other industry partners.

2. Key Accountabilities:

·Support the People Development Manager to ensure the workforce is qualified to deliver services to customers in compliance with the Building Safety Act

·Build robust CITB relationships and proactive management of development and funding opportunities.

·Work closely with Health & Safety Manager to drive safety standards across the operational business (Toolbox talks, comms days, operative behavioural training)

• Consult and collaborate with L&D Business Partners and the Programme Team to schedule operations design and delivery priorities and implement solutions such as Trainee Surveyors, Contracts Managers and Forepersons, to ensure progression opportunities and capability building
• Develop and deliver training on key operational, legal and safety initiatives
• Leverage external funding opportunities and partnerships to enhance the breadth and quality of training initiatives. And utilise funding and partnerships with trades to provide just-in-time training for upcoming projects.

·Design Induction and onboarding processes ensuring effective delivery for all new starters and promotions and automate processes to increase efficiency and unit involvement in early-stage employee engagement

• ontent Curation & Development – Work with subject matter experts to expand the digital learning offer with interactive and engaging modules.
< i>Design and improve mandatory and compliance training and collaborate on initiatives to align with industry regulations and best practices
• Regularly update the skills matrix to reflect current capabilities and future requirements across the organisation
• Deliver training initiatives to improve productivity for operatives and operational management teams, focusing on effective delivery
• Evaluate and enhance the toolbox talk programme, improving materials, delivery, and monitoring for quality and impact
• Support broader OD projects as required, ensuring alignment with organisational goals

3. Key Competencies:

Training Design & Delivery.

CITB Funding Practice.

Stakeholder Engagement & Collaboration.

Operational and Trade Knowledge.

Compliance & Regulatory Awareness.

Digital & Automated Learning Systems.

Project & Programme Management.

Continuous Improvement & Innovation.

Communication & Influence.

4. Core Behaviours

• Excellent communication, influence, facilitation, and stakeholder engagement skills
• Proactive Problem-Solving – Anticipates training needs and develops solutions before issues arise
< i>Collaboration & Relationship Building – Works effectively with internal teams, operational leaders, and external partners < i>Adaptability & Resilience – Adjusts training approaches in response to changing business needs and operational challenges < i>Empathy & Supportiveness – Understands the challenges of operational roles and tailors training to be practical and relevant < i>Accountability & Ownership – Takes responsibility for delivering high-quality training with measurable impact < i>Continuous Improvement Mindset – Regularly reviews training effectiveness and seeks ways to enhance programmes < i>Innovation & Creativity – Finds new ways to engage operatives and improve learning retention

5. Specialist  Behaviours :

Research, Design, Development, Delivery and Facilitation skill
• Skilled in creating engaging, structured training materials and facilitating sessions for diverse audiences
• Excellent facilitation, presentation, and stakeholder engagement skills
• Organised and detail-oriented, with the ability to manage multiple projects simultaneously

6. Other Background Knowledge

Prior Experience

Proven experience in designing and delivering operational training within a trade, construction, or maintenance environment

Strong knowledge of compliance, safeguarding, and risk management in operational settings

Demonstrable experience in developing and implementing trade-specific learning programmes and professional development pathways

Technical Skills:

·IT literacy, confident in use of MS Office applications and other IT software e.g Canva, Articulate, Open AI to design documents

In-depth understanding and ability to apply learning and development methodologies, tools, and best practices

Intellectual Ability:

Relevant qualifications in L&D, training, or a related discipline

Assessor or trainer qualifications (e.g., AET, CTTLS) desirable

Knowledge or experience with Learning Management Systems (LMS) is a plus .

Benefits package:

Be part of the company profit share scheme (14% of base salary achieved last year)

Let us help you prepare for your future with an enhanced employer pension contribution of up to 7%

23 days annual leave (rising to 25) plus buy up to 5 days or sell up to 3 days per year

Annual pay reviews

Life Insurance and Medical Insurance

Enhanced maternity/ paternity pay

Training and development opportunities

Exclusive discounts from our preferred suppliers

Access to the Lighthouse Construction Industry Charity to support your health and wellbeing, including free legal and financial advice.

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Learning & Development Specialist

Based in Manchester City
5 days a week on site
Paying 25,000 - 28,000

About the Role

This is an exciting opportunity to play a pivotal role in supporting and developing an online training platform, delivering relevant and engaging learning experiences. You'll be instrumental in ensuring our training reflects the commitment to Equality, Diversity, and Inclusion (EDI) strategies, policies, and initiatives. You will also have the opportunity to lead the in-house peer-to-peer support group, which champions staff wellbeing in relation to EDI subjects.

This role requires high professional standards in a fast-paced corporate environment, where adherence to KPIs and SLAs is crucial. As a valued member of the Training and Coaching team, you will contribute to ensuring that relevant and accessible Continuing Professional Development (CPD) content is available to all departments, with a strong focus on EDI issues.

Day-to-Day Responsibilities

• Support Training and Coaching needs by developing beneficial and accessible training materials for the online learning platform.
• Contribute to EDI needs by supporting with policies, strategies, and initiatives, embedding them into training and induction processes.
• Create learning modules and CPD courses, leveraging content provided by various departments.
• Audit, update, and maintain all learning modules, policies, and procedures in line with EDI requirements.
• Create new, accessible presentations and update outdated content with an EDI focus.
• Effectively plan and manage priorities based on business needs and deadlines.
• Stay current with Learning and Development trends and ensure that the online learning platform is in line with industry standards.
• Take responsibility for ensuring that all learning modules are up-to-date and accurate in response to any changes in policies and procedures.
• Engage and interact with senior-level decision-makers to champion training and development initiatives.
• Lead the peer-to-peer support group by facilitating regular meetings and reporting on outcomes related to EDI and wellbeing.

What You Bring to the Team

• Excellent communication and customer service skills.
• Self-sufficient, adaptable, and goal-focused with the ability to work independently or as part of a team.
• High level of computer literacy, including proficiency in MS Office (Word, Excel, and PowerPoint).
• Experience working with learning management systems (LMS).
• Keen interest in learning and development, including staying abreast of industry trends.
• Confident communication around equality, diversity, and inclusion in an authentic and engaging manner.

50238CH

INDMANJ

Our client, based in Chipping Sodbury , Bristol is one of the largest privately owned national Property Services companies in the UK with offices across England and Wales, in over 18 locations and 32 Business Units and are looking for a Trade/Construction Development Specialist .

Essentially we are looking for someone from a construction or Trades environment, either a contractor or council / housi
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Please click on the apply button to read the full job description

Our client, based in Chipping Sodbury , Bristol is one of the largest privately owned national Property Services companies in the UK with offices across England and Wales, in over 18 locations and 32 Business Units and are looking for a Trade/Construction Development Specialist .

Essentially we are looking for someone from a construction or Trades environment , either a contractor or council / housi.

Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.

Umbrella Pay Rate: £27.03 per hour.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
• Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with Operational Leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC.

Skills  & Experience Required:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

 Preferred Qualifications:

• Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
• Experience with Learning Management Systems (LMS) and Digital Learning Tools.
• Familiarity with customer experience principles and service excellence frameworks.

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Training, Learning & Development Specialist - (phone number removed) - £27.30/hr Umbrella rate (Inside IR35)

Are you passionate about empowering individuals and driving exceptional customer experiences? This is your chance to join a forward-thinking organisation as a Training, Learning & Development Specialist. In this role, you'll play a pivotal part in shaping the skills, confidence, and knowledge of frontline staff and team leaders, ensuring they deliver outstanding service every time. With a focus on innovation, collaboration, and continuous improvement, this opportunity promises to be both rewarding and impactful.

What You Will Do:  

- Design, develop, and deliver engaging training programmes for frontline agents and team leaders, both in-person and virtually.

- Conduct training needs analyses to identify skill gaps and learning opportunities.

- Create tailored learning materials, guides, and e-learning content for customer service operations.

- Facilitate onboarding programmes for new hires, ensuring they transition smoothly into the business.

- Support leadership development through coaching sessions, workshops, and targeted learning interventions.

- Monitor training effectiveness, gather feedback, and continuously refine learning experiences to meet evolving needs.

What You Will Bring:

- Proven experience in training, learning, and development, ideally within a customer service or contact centre environment.

- Strong facilitation and presentation skills, with the ability to engage diverse audiences effectively.

- Expertise in designing and delivering training content across multiple formats, including classroom, virtual, and e-learning.

- Excellent communication and interpersonal skills, with the ability to inspire and motivate learners.

- A proactive and self-motivated approach, paired with strong organisational and time management skills.

 As a Training, Learning & Development Specialist, you will play a key role in fostering a culture of growth and development. By equipping individuals with the tools they need to succeed, you'll directly contribute to improved team morale, enhanced performance, and increased customer satisfaction. This company is committed to delivering excellence and empowering its workforce to achieve their full potential.

Location:  This role is based in Whitley, offering a dynamic and collaborative environment for professional development.

Interested?:  If you're ready to make a lasting impact and take your career to new heights, apply now to become a Training, Learning & Development Specialist. Don't miss this opportunity to be part of something extraordinary!

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Our OEM Client based in Whitley, Coventry, is searching for Training, Learning & Development Specialist to join their team, Inside IR35. This is a contract position until 1st September 2026.

Umbrella Pay Rate: £27.03 per hour.

We are looking for a passionate and proactive Training, Learning & Development Specialist to join our Customer Relationship Centre Team. This role is key to empowering our Frontline Staff and Team Leaders with the skills, knowledge, and confidence they need to deliver exceptional customer experiences.

You will design and deliver engaging training programmes, support continuous learning, work closely with our Cultural Development Lead and help embed a culture of development across the service centre. Your work will directly contribute to improved performance, customer satisfaction, and team morale.

Key Responsibilities:

• Design, develop, and deliver training programmes for frontline agents and Team Leaders, both in-person and virtually.
• Conduct training needs analysis to identify skill gaps and learning opportunities.
• Create learning materials, guides, and e-learning content tailored to customer service operations.
• Facilitate onboarding programmes for new hires, ensuring a smooth transition into the business.
• Support leadership development through coaching, workshops, and targeted learning interventions.
• Monitor training effectiveness and gather feedback to continuously improve learning experiences.
• Collaborate with Operational Leaders to align training with business goals and customer expectations.
• Champion a culture of continuous learning and professional growth.
• Help develop a yearly core skills programme for all levels in the CRC.

Skills  & Experience Required:

• Proven experience in training, learning & development, ideally within a customer service or contact centre environment.
• Strong facilitation and presentation skills with the ability to engage diverse audiences.
• Experience designing and delivering training content across multiple formats (classroom, virtual, e-learning).
• Excellent communication and interpersonal skills.
• Ability to assess training impact and adapt programmes based on feedback and performance data.
• Strong organisational and time management skills; self-motivated and proactive.

 Preferred Qualifications:

• Certification in Training, Coaching, or Instructional Design (e.g., CIPD, Train the Trainer).
• Experience with Learning Management Systems (LMS) and Digital Learning Tools.
• Familiarity with customer experience principles and service excellence frameworks.