473 Fmcg jobs in the United Kingdom

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

The Brand Manager   is a key member of the Brand Team, who are responsible for shaping and delivering a compelling brand strategy that enhances awareness, consideration, and reputation of the Simplyhealth and Denplan brands, aligned to Simplyhealth’s objective of improving access to healthcare for all in the UK.

Reporting to our Head of Brand, you’ll lead the development and execution of comprehensive brand strategies that align with our business objectives and be a guardian of our brands. Your responsibilities will include overseeing and delivering brand campaigns, ensuring brand consistency across channels, and collaborating with cross functional teams to deliver brand growth and market share.   You will leverage insights and market trends to inform decision making, manage budgets effectively and mentor junior team members to foster a high-performing brand function.  

Key responsibilities:

Brand Strategy and Management

• Support the Head of Brand in evolving and delivering brand strategy
• Embed brand values, tone of voice and visual identity across channels
• Lead on brand initiatives including refreshes and strategic projects

Campaign Development, Planning and Execution: 

• Develop and implement a campaign strategy aligned with overarching brand and business objectives
• Brief and interrogate large scale paid media plans e.g. audience analysis, channel strategy, budget splits, proposed partners and formats
• Develop and execute engaging and impactful brand assets across agreed channel plan, e.g. digital, social media, print, events – to achieve specific awareness and consideration objectives 
• Manage campaign budgets, resources and timelines, ensuring effective and efficient delivery 
• Analyse campaign performance and provide insights to inform future campaign development 

  Brand Story & Campaign Integration:  

• Collaborate with other marketing teams to ensure consistent brand messaging and brand story across all communication activities, and meets audience needs. 
• Develop and maintain brand guidelines and templates to ensure consistent brand application. 
• Provide brand expertise and support to other teams as needed. 
• Coordinate the production of high-quality content, such as social media posts, email marketing assets, advertisement and promotional materials.

  Performance Measurement and Reporting

• Track and analyse campaign performance using relevant metrics and tools (putting in place additional tools tracking where required), providing insights and recommendations for improvement.
• Prepare regular reports on campaign outcomes, highlighting successes, challenges, and lessons learned of a standard to be shared with Exco and Board.

  Collaboration and Stakeholder Engagement

• Partner with internal teams, including product, sales, and customer service, to ensure campaigns align with broader business initiatives.
• Maintain strong relationships with external agencies, vendors, and partners to drive campaign and brand success

We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.  

The Brand Manager   is a key member of the Brand Team, who are responsible for shaping and delivering a compelling brand strategy that enhances awareness, consideration, and reputation of the Simplyhealth and Denplan brands, aligned to Simplyhealth’s objective of improving access to healthcare for all in the UK.

Reporting to our Head of Brand, you’ll lead the development and execution of comprehensive brand strategies that align with our business objectives and be a guardian of our brands. Your responsibilities will include overseeing and delivering brand campaigns, ensuring brand consistency across channels, and collaborating with cross functional teams to deliver brand growth and market share.   You will leverage insights and market trends to inform decision making, manage budgets effectively and mentor junior team members to foster a high-performing brand function.  

Key responsibilities:

Brand Strategy and Management

• Support the Head of Brand in evolving and delivering brand strategy
• Embed brand values, tone of voice and visual identity across channels
• Lead on brand initiatives including refreshes and strategic projects

Campaign Development, Planning and Execution: 

• Develop and implement a campaign strategy aligned with overarching brand and business objectives
• Brief and interrogate large scale paid media plans e.g. audience analysis, channel strategy, budget splits, proposed partners and formats
• Develop and execute engaging and impactful brand assets across agreed channel plan, e.g. digital, social media, print, events – to achieve specific awareness and consideration objectives 
• Manage campaign budgets, resources and timelines, ensuring effective and efficient delivery 
• Analyse campaign performance and provide insights to inform future campaign development 

  Brand Story & Campaign Integration:  

• Collaborate with other marketing teams to ensure consistent brand messaging and brand story across all communication activities, and meets audience needs. 
• Develop and maintain brand guidelines and templates to ensure consistent brand application. 
• Provide brand expertise and support to other teams as needed. 
• Coordinate the production of high-quality content, such as social media posts, email marketing assets, advertisement and promotional materials.

  Performance Measurement and Reporting

• Track and analyse campaign performance using relevant metrics and tools (putting in place additional tools tracking where required), providing insights and recommendations for improvement.
• Prepare regular reports on campaign outcomes, highlighting successes, challenges, and lessons learned of a standard to be shared with Exco and Board.

  Collaboration and Stakeholder Engagement

• Partner with internal teams, including product, sales, and customer service, to ensure campaigns align with broader business initiatives.
• Maintain strong relationships with external agencies, vendors, and partners to drive campaign and brand success

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job summary/Purpose

The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint.

The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.

Primary Responsibilities

Demonstrates role model customer behaviour

• Acts as an inspiring role model across the team in the delivery of great customer service
• Always demonstrates positive behaviour when discussing or interacting with customers
• Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly
• Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way
• Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone    

Achievement of business objectives and priorities

• Works independently to resolve issues, tasks and complaints within the required SLA timeframe
• Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress
• Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA
• Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person
• Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints
• Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering

Committed to continuous improvement

• Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance
• Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these
• Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement
• Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers

Experience, Qualifications, Technical Requirements

• Previous experience of working in a fast-paced Customer Service environment
• Strong interpersonal and relationship building skills
• Proven ability to work collaboratively
• Proven ability to work independently, prioritise work and take initiative to find solutions to problems
• Proven ability to remain calm, measured and resilient in challenging situations
• Experience of working in the housebuilding industry

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Customer Support Operative is responsible for the inspection and remediation of issues and defects in customers’ homes, working in collaboration with the Customer Support Coordinators to ensure the required materials and supplies have been ordered and always keeping customers informed on the progress of their issues.
The Customer Support Operative should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.

Primary Responsibilities

Demonstrates role model customer behaviour

• Acts as an inspiring role model across the team in the delivery of great customer service
• Always demonstrates positive behaviour when discussing or interacting with customers
• Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly
• Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone

Drives operational performance to achieve key business objectives and priorities

• May carry out inspections of potential remedial works in order to understand if work is required, what needs doing and how many people will be required
• Undertakes remedial works that might encompass a range of trades e.g. carpentry, painting, dry-lining, and any other remedial works as requested by the Customer Support Manager or Senior Customer Support Operative
• If required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support Operative
• Keeps the Customer Support Coordinators updated of progress on customer remediation works
• Builds relationships with other functions and works collaboratively with them to resolve issues and prevent re-occurrence.

Committed to continuous improvement

• Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing improvement
• Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these
• Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement
• Keeps up to date

Experience, Qualifications, Technical Requirements

• Qualified City & Guilds carpenter or painter 
• Able to demonstrate ability to work flexibly, efficiently and reliably
• Proven ability to work independently, prioritise work and take initiative to find solutions to problems
• Proven ability to remain calm, measured and resilient in challenging situations
• Clean driving licence. 
• Previous experience of working in the housebuilding industry
• Experience of other trades than carpentry and painting

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

• Strong understanding of brand delivery principles and how brand comes to life across channels, environments and behaviours.
• Good grasp of project management techniques, with the ability to plan, sequence and deliver multi-stakeholder initiatives.
• Comfortable navigating brand guidelines, tone of voice and visual identity systems, and applying them pragmatically.
• Understanding of the difference between internal and external brand expression, and the sensitivities of working across both.
• Awareness of marketing KPIs and how to support brand consistency within performance- or reputation-led initiatives.

Transport Customer Support Agent

Salary 2,000 to 4,000 depending on experience   

Permanent   

Hybrid - Folkestone 

As part of the Transport Department, I am responsible for supporting the Transport Delivery Team in talking directly to both our internal and external customers and maintaining our journey data to ensure we are delivering a 1st class chauffeur driven car service to our customers. 

We work in a hybrid way at Saga both at home and in the office. In this team we work mainly from Folkestone and tend to have a pattern of 3 days a week in the office. When we do come together as a team, it allows us to grow and learn plus it is a great opportunity to socialise and celebrate too!

•    Completing outbound calls to all customers booked for our Chauffeur Car Service to ensure all components of their journey are correct and identify any errors that may impact the exceptional service we aim to always provide.

•    Taking inbound calls from both our customers and suppliers and take ownership of any queries that require completion. 

•    Managing Microsoft outlook shared and individual mail adhering to agreed SLAs.

•    Maintaining and updating all systems and databases with information supplied by other areas of the business that is relevant to the car service provision.

•    Actioning changes, cancellations, queries, with a sharp focus on maintaining the efficiency of journey routing.

•    Consideration of all changes which affect our customers, drivers, vehicles, flights, traffic and weather conditions

•    Maintaining effective communications with customers, colleagues and third-party suppliers with relevant information related to pick up arrangements, luggage and mobility.

•    Working closely with wider operational teams to ensure the support provision is aligned to the service needs of internal & external customers or brands.

•    Supporting other areas of Transport when required to protect the overall delivery of our service provision.

•    Updating Transport Team internal documents and systems for high quality record keeping across all areas of operation

•    Any other duties deemed appropriate by the company in line with the company handbook

•    Exceptional customer service and communication skills.

•    Solid knowledge of Microsoft packages, particularly Excel.

•    Proven ability to work under pressure and to tight deadlines

•    Geographical knowledge of the UK road network and postcode areas is desirable.

•    Good knowledge and understanding of computer systems. 

•    Excellent verbal and written communication skills.

•    Good telephone manner and people engagement skills

•    Analytical approach

•    Excellent administrative, organisational and diligence skills

•    Ability to use judgement, direction, and prioritise duties to deliver efficient and effective results

•    Solid knowledge of Microsoft Excel

•    Analytical approach

•    Self-starter with an adaptable and flexible approach

•    Excellent time management and prioritisation skills

•    Ability to maintain a positive work culture through people engagement.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.  

BENEFITS AVAILABLE TO ALL COLLEAGUES: 

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

In this role you will play a key role in:

• Developing and executing a successful business strategy and plan for our Consumer Products business in Invent UK.
• Managing the financial performance of the Consumer Products sector, in particular focusing on sales, revenue and profitability. 
• Creating innovative propositions that support our clients’ business needs and differentiate Capgemini in the consulting market.
• Advising clients on market trends, consumer and competitor insights and industry leading practices to support their digital transformation.  
• Building deep, long-standing relationships with CxO-level clients to understand their priorities and identify ways in which Capgemini can help.
• Overseeing successful delivery of projects and programmes in the Consumer Products sector working with colleagues from across the Capgemini business.
• Helping run a successful Consumer Products industry team, mentoring and supporting the development of early career professionals.
• Driving eminence in the market through visibility at industry events and demonstrating thought leadership across a range of industry topics.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

Your Profile

• A proven track record in consulting, working with multiple global Consumer Products clients to deliver transformational change. 
• Expertise across different sub-sectors.  We work with clients in the FMCG, Consumer Health, Tobacco, Alcohol and Luxury Goods clients. 
• Domain expertise in one or more areas of the Consumer Products operating model.  Category Management / Commercial skills are of particular interest.
• A strong business development background, bringing together Capgemini’s pre-existing relationships and your own network to generate >£4m of personal sales.
• Breadth of experience delivering a wide variety of consulting services with a strong appreciation of how technology and AI enable transformation. 
• A proactive mindset with a focus on innovation and creating market opportunities, supported by a focus on business outcomes for your clients.
• Ability to lead effectively in a matrix-organisation, building strong internal networks and leading teams with a broad cross section of skills and experience.
• Currently working in a major Consulting firm, and/or in industry but having a significant consulting background.

Need to Know

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI INVENT

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

YOUR ROLE

YOUR ROLE

In this role within our Consumer Products and Retail team, you will be responsible for developing senior and trusted relationships with both our existing client base and new clients. Using the extensive network both within Invent and the broader firm, you will interact directly with clients to share your vision for the future of the industry and develop compelling solutions to meet our clients’ needs.

You will also be part of a diverse and ambitious industry team that is growing rapidly, helpingto foster a supportive and energised Consumer Products and Retail community. In addition, you will take ownership or play a leading role in one or more focus accounts within our portfolio to both sell and deliver our next generation of strategy and transformation consulting services.

In this role you will play a key role in:

• Building trusted client relationships both existing and new accounts
• Demonstrate sector and sub sector experience and knowledge
• Be active and effective in both selling and delivering strategic and transformative consulting solutions to address our client’s business needs
• Support the financial growth of the sector
• Support the growth and expansion of our team and community.

As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

• You possess strong experience in selling and delivering in the consumer products and/or retail sector with a core capability of either the marketing and commercial aspects of these businesses or the operational manufacturing/supply chain aspect
• Currently working in a major Consulting firm, and/or in industry but having a Consulting background Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.
• Business development – utilising a combination of the organisation’s broader pre-existing relationships, company relationships and your own network, you’ll be generating c.£2m of consulting revenues (Director) /c.4m of consulting revenues (Vice President).

WHAT YOU'LL LOVE ABOUT WORKING HERE?

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

CSR:

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year.  When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.

ABOUT CAPGEMINI

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

About the role you are considering

Capgemini UK is seeking an exceptional leader to join as a Presales Director – CIS - Consumer Products, Retail & Distribution. In this senior role, you will lead the strategic direction and growth of services within our CPR market unit across the UK. These deals may span multiple technology domains including Cloud and Infrastructure Transformation, Platform Engineering, End User Experience/Digital Workplace, Enterprise Service Management, and Cybersecurity.
Orchestrating deals, solutions, and capabilities from across the Capgemini group and our partners, this role requires a C-Suite influencer with experience in delivering proactive deal shaping, pitch, and elements of commercial negotiation – at CxO level. The individual will have familiarity with responding to RFx tenders from large Consumer Products and Retail industry clients.
This role combines experience in the Consumer Products & Retail sectors with expertise in transformation enabled by cloud, infrastructure, and cyber technologies.
 

Your role

•    Grow the Cloud & Infrastructure Services business in the Consumer Products & Retail sectors in line with UK ambition set out in our 3 Year Strategic Plan.
•    Understand client’s business requirements and develop propositions to support those goals, working collaboratively with Industry and Account teams.
•    Build CxO level relationships with clients, partners, and advisors in the market.
•    Develop business and relationships across all parts of Capgemini to develop opportunities and bring the very best of the Group to clients in order to win.
•    Performance KPIs for the role include: Contribution to pipeline, contribution to sales bookings, CPR Industry Solution Go to market, contribution towards Deal Shaping, Client C-Suite engagement, and High-level Solution Proposition Quality.
•    Develop value-based, industry-relevant sales propositions, competitive strategies, with clear pricing & financial strategies.
 

Your experience

•    Understanding of the Consumer Products and/or the Retail industries, including modern business and technology transformation and associated market shifts.
•    Ability to build influential relationships to shape and close opportunities.
•    Experience in a Solution Sales, PreSales, or Technical sales role within the Consumer Products and/or Retail sectors.
•    Understanding of relevant modern and transformational technology solution architectures applicable to the Consumer Products and/or Retail sectors.
•    Experience in originating, structuring, and developing significant deals and winning business with the desired level of profitability within the relevant sectors.
•    Experience in large-scale transformation driven by cloud technologies within the Consumer Products and/or Retail sectors.
•    Knowledge and experience in handling and leading RFPs, ITTs, and advisor-led procurement processes.
•    Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation and Cloud technology solutions.
•    Experience in navigating large matrixed System Integrator or Consulting type organizations.

Key skills

•    Understanding of the Consumer Products and/or the Retail industries, including modern business and technology transformation and associated market shifts.
•    Ability to build influential relationships to shape and close opportunities.
•    Experience in a Solution Sales, PreSales, or Technical sales role within the Consumer Products and/or Retail sectors.
•    Understanding of relevant modern and transformational technology solution architectures applicable to the Consumer Products and/or Retail sectors.
•    Experience in originating, structuring, and developing significant deals and winning business with the desired level of profitability within the relevant sectors.
•    Experience in large-scale transformation driven by cloud technologies within the Consumer Products and/or Retail sectors.
•    Knowledge and experience in handling and leading RFPs, ITTs, and advisor-led procurement processes.
•    Good grasp of the changing markets within the relevant sectors, especially involving Operating model transformation and Cloud technology solutions.
•    Experience in navigating large matrixed System Integrator or Consulting type organizations.

Diversity

Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about.  In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 12th year.  When you join Capgemini, you’ll join a team that does the right thing.
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
 

What does ‘Get The Future You Want ‘ mean for you?

Your wellbeing 
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions.  
To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Impactful Experiences
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini?

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  When you join Capgemini, you’ll join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  We find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future.  By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
 

Get The Future You Want |