46,185 E Commerce & Social Media jobs in the United Kingdom

Are you interested in working for a World Class Multi award-winning field marketing agency, who currently hold the title of Agency of the Year?

We have an exciting opportunity for a Territory Sales Manager to join our fantastic company!

This is a Full Time role working 40 hours per week (Monday - Friday)

About us:

As part of the Dee Set group, Tactical Solutions are an energetic team consisting of dedicated and passionate people delivering unrivalled results and return on investment for some of the biggest brands in Fast Moving Consumer Goods.

What will I be doing?

• Visiting the top 4 grocery retailers, working to a defined call file focusing on developing strong relationships with key decision-makers to be recognised as adding value to the store.
• Negotiating with key decision-makers to ensure and increase distribution and maximum availability, for various brands to increase sales and to gain extra space where possible.
• Be the "eyes and ears" of Tactical Solutions and its clients in-store by identifying problems, opportunities and competitor intelligence.
• Strive to "Make a Difference" for our clients by following Tactical Solutions' proven processes. Deliver a professional , efficient and effective set of calls within every sales outlet.
• Accurately record and complete all information on our bespoke tablets using our latest Drive software system. 

We'd love you to join our team if you:

• Have experience in sales or have a background in convenience or retail.
• Thrive working unaided and as part of a team.
• Are a great communicator who loves to build credible relationships in stores.
• Have passion to build brand awareness to the highest standard and to be motivated by results.   

What's in it for you?

• Company Car + Fuel Card 
• Tablet, phone 
• Incentive scheme
• Pension
• Life Assurance
• 30 days holiday 
• Healthshield Care Plan.

If you are passionate and motivated, thrive on building great relationships in store and love to deliver results in a pacy environment, making a difference every day, this is the job for you.

Are you interested in working for a World Class Multi award-winning field marketing agency, who currently hold the title of Agency of the Year?

We have an exciting opportunity for a Territory Sales Manager to join our fantastic company!

This is a Full Time role working 40 hours per week (Monday - Friday)

About us:

As part of the Dee Set group, Tactical Solutions are an energetic team consisting of dedicated and passionate people delivering unrivalled results and return on investment for some of the biggest brands in Fast Moving Consumer Goods.

What will I be doing?

• Visiting the top 4 grocery retailers, working to a defined call file focusing on developing strong relationships with key decision-makers to be recognised as adding value to the store.
• Negotiating with key decision-makers to ensure and increase distribution and maximum availability, for various brands to increase sales and to gain extra space where possible.
• Be the "eyes and ears" of Tactical Solutions and its clients in-store by identifying problems, opportunities and competitor intelligence.
• Strive to "Make a Difference" for our clients by following Tactical Solutions' proven processes. Deliver a professional , efficient and effective set of calls within every sales outlet.
• Accurately record and complete all information on our bespoke tablets using our latest Drive software system. 

We'd love you to join our team if you:

• Have experience in sales or have a background in convenience or retail.
• Thrive working unaided and as part of a team.
• Are a great communicator who loves to build credible relationships in stores.
• Have passion to build brand awareness to the highest standard and to be motivated by results.   

What's in it for you?

• Company Car + Fuel Card 
• Tablet, phone 
• Incentive scheme
• Pension
• Life Assurance
• 30 days holiday 
• Healthshield Care Plan.

If you are passionate and motivated, thrive on building great relationships in store and love to deliver results in a pacy environment, making a difference every day, this is the job for you.

Are you interested in working for a World Class Multi award-winning field marketing agency, who currently hold the title of Agency of the Year?

Join Tactical Solutions and be part of an exciting business working with some of the UK's biggest and best-loved brands, including Kellogg's, Mars, Birdseye, and Arla.

We have an exciting opportunity for a Territory Sales Manager to join our fantastic company!

This is a Full Time role working 40 hours per week (Monday - Friday)

• Are you passionate and motivated?
• Do you thrive on building great relationships?
• Do you want to work with a diverse range of brands and retailers?

About us:

As part of the Dee Set group, Tactical Solutions are an energetic team consisting of dedicated and passionate people delivering unrivalled results and return on investment for some of the biggest brands in Fast Moving Consumer Goods.

What will I be doing?

• Visiting a mix of convenience stores (independent and symbol group) and grocery retailers, working to a defined call file focusing on developing strong relationships with key decision-makers to be recognised as adding value to the store. This may include occasional overnight stays and involve higher than normal mileage when required.
• Negotiating with key decision-makers to ensure and increase distribution and maximum availability through actively selling the Client's products into convenience and working in the grocery retailers to ensure distribution and maximum availability for various brands to increase sales and to gain extra space where possible
• Managing cash taken from convenience retailers and reconciling stock at cash and carry on a weekly basis.
• Be the "eyes and ears" of Tactical Solutions and its clients in-store by identifying problems, opportunities and competitor intelligence.
• Strive to "Make a Difference" for our clients by following Tactical Solutions' proven processes. Deliver a professional, efficient and effective set of calls within every sales outlet.
• Accurately record and complete all information on our bespoke tablets using our latest Drive software system.

We'd love you to join our team if you:

• Have experience in sales or have a background in convenience or retail.
• Thrive working unaided and as part of a team.
• Are a great communicator who loves to build credible relationships in stores.
• Have passion to build brand awareness to the highest standard and to be motivated by results.

What's in it for you?

• Company Car + Fuel Card
• Tablet, phone
• Incentive scheme
• Pension
• Life Assurance
• 30 days holiday
• Healthshield Care Plan.

If you are passionate and motivated, thrive on building great relationships in store and love to deliver results in a pacy environment, making a difference every day, this is the job for you

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority 

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority 

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority 

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority 

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority 

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

• £26,200 annual salary
• Save on commuting costs with only 1 day in the office each week
• Cut down down daily expenses - less spent on travel, lunches and workwear
• Ideal for maintaining a work life balance while still being part of a team

• £5 travel subsidy during training to help with travel costs.

• Details
• Start date: Various through Aug/Sept 2025
• Location: Natwest. Belfast City Centre 
• Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00
• Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history

           Firstly, what you get from us!

• Perks at Work – Savings Discounts / Free Online Classes
• - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
• Critical Illness – up to £10,000
i>Cycle to Work Scheme
• Eyecare support voucher
• Holiday Purchase Scheme
• Length of Service Awards
• Workplace Pension
• Monthly Inspire Awards – For the best of the best
• Refer-A-Friend earns up to £1 00 for you
• Monthly Wellbeing Webinars
• Dedicated Employee Experience Progress – Here to support TP journey 

Now about the Job!  

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. 
 
Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. 

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs 

 
Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience 

 
Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. 

Join us as a Customer Service Advisor

• We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times 
• You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them 
• We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience 

What you'll do 

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. 

Your duties will include: 

• Supporting the bank’s way of working to help as many customers as possible 
• Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business 
• Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored 
• Ensuring each customer interaction leaves the customer satisfied that their needs have been met. 

The skills you'll need 

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. 

We’re also looking for you to demonstrate: 

• Excellent communication skills, both verbal and written 
• A background of working within a regulatory environment 
• Good technology skills with the ability to use Microsoft Office 
• A customer focused attitude

Disclaimer  Please be vigilant against job scams. Teleperformance will never  contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer  Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

#priority