110 E Commerce & Social Media jobs in the United Kingdom

We are now recruiting for a data-driven and detail-oriented Digital Marketing Specialist to join the dynamic team in the Accrington location. This role will focus on managing CRM systems, delivering effective email marketing campaigns, and analysing campaign performance to support marketing objectives.

The ideal candidate will have a strong analytical mindset, experience in A/B testing, and the ability to interpret data to optimise campaigns. They will also bring a general understanding of digital marketing and be comfortable contributing to multi-channel marketing strategies.

This is an exciting opportunity to work across multiple brands within a supportive and collaborative environment.

Qualifications

Bachelor's degree in Marketing, Business, or a related field.
2+ years of experience in CRM management, email marketing, and campaign analytics.
Proficiency with marketing tools (e.g., HubSpot, Salesforce, Google Analytics).
Familiarity with email marketing platforms (e.g., Mailchimp, Klaviyo) is a plus.
Basic experience in digital marketing channels and strategies.

Salary and Benefits:

* 24,000 to 26,000
* Plus 10% Bonus dependent upon company performance
* 21 Days holiday to start plus Bank Holidays
* Plus 1 day off for Volunteering
* Pension

• Developing, implementing, and managing robust SEO strategies to increase organic search rankings and traffic.
• Performing in-depth keyword research and competitor analysis to identify new opportunities.
• Conducting comprehensive technical SEO audits and providing clear, actionable recommendations.
• Working closely with the content team to ensure all new content is optimised for search performance.
• Building and managing off-page SEO strategies, including link building 
• Analysing and reporting on SEO performance using tools like Google Analytics, SEMrush, Ahrefs, and Google Search Console.
• Staying up-to-date with the latest search engine algorithm updates and industry trends.

Join Our Team as an E-commerce Customer Services Agent!

Location: Marlow

Contract Type: Permanent

Working Pattern: Full Time

Are you a customer service superstar with a passion for e-commerce? Do you thrive in a fast-paced environment and love connecting with people? If so, we have an exciting opportunity for you to join our Operations Team as an E-commerce Customer Services Agent!

About the Role:

As a vital member of our UK Operations Team, you'll be the first point of contact for our customers, delivering exceptional service and support. You will report directly to the E-commerce Customer Services Team Leader and play a key role in enhancing our customers' shopping experience.

Key Responsibilities:

• Engage directly with customers via phone and email using our internal Contact Centre Solution and CRM systems.
• Manage customer orders in line with our internal sales order process.
• Respond efficiently to a variety of customer inquiries-both general and order-specific.
• Handle return requests and ensure all relevant systems are updated according to company procedures.
• Provide timely order status updates and assist with delivery tracking queries.
• Manage calls, complaints, and returns while logging all actions in our CRM system for effective case management.
• Tackle complex customer complaints and escalate them to the appropriate stakeholders for swift resolutions.
• Collaborate with internal and third-party stakeholders, including Sales and Marketing, Logistics, and After Sales Support, to resolve queries.
• Carry out additional ad-hoc duties as required to support the team.

Skills Required:

• Proven experience in a customer service role-ideally within the B2C sector and consumer goods.
• Familiarity with CRM systems; experience with Salesforce is highly desirable but not essential.
• Understanding of relevant legislation, including the Consumer Rights Act and Distance Selling Regulations.
• A self-motivated, passionate, and enthusiastic approach to providing outstanding customer service.
• Excellent verbal and written communication skills, with a knack for resolving challenging customer complaints.
• Strong data entry, typing, and analytical skills.
• Proficiency in MS Office.
• Knowledge of SAP and Genesys is a plus.
• Exceptional time management skills and a goal-oriented focus.

Our current benefits are as below, many of which are available on successful completion of first 3 months of service within the role:

• Pension Contributions: Employer 5% of basic salary, subject to employee 4% contribution
• Access to the company's Benefits Hub, our benefits platform to support enrolments
• Private Medical Insurance: Employee Single Cover
• Private Dental Insurance: Employee Single Cover
• 25 days holiday + bank holidays, pro-rated based on your start date in the year
• Group Life Assurance Benefits: 4 X Employee Annual salary, subject to changes based on scheme provisions and renewals
• Discounted products, available to buy from our Friends and Family Webshop
• Gym Allowance of up to 300 annual on submission of a claim
• Support towards eye sight tests and glasses for DSE use, on submission of claims
• Employee Assistance Helpline for employees to access 24X7
• Onsite Office facilities: Free refreshments, weekly fruit baskets, wellbeing room, free parking

How to Apply:

If you're enthusiastic about providing excellent customer service and meet the qualifications listed above, we'd love to see your application! Join our team and help us create amazing experiences for our customers.

Let's make shopping a breeze together! Apply now to embark on your new career journey with us!

Adecco is a disability- confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Do you possess a commercially driven and analytical mindset?

Do you have demonstrable experience in growing an online presence and increasing revenue streams?

We are supporting an exceptional manufacturing business who are looking to really push and invest in their ecommerce offering by recruiting an experienced Channel Manager.

The role will lead the day to day strategic management of their online retail platforms as well as launching their entry into Amazon 3P.

You will be tasked with ensuring promotional activity is aligned, listings are optimised and channel performance is improved via regular reporting and analysis. This role is essential in their journey and will play a key part in really developing their digital sales strategy including future DTC channels.

In order to be considered for this role you must:

- 2-4 years experience managing online marketplace channels, especially Amazon Seller Central.

- Experience and ability to manage pricing, margins and promotions

- Strong data analsys skills with the ability to work with Excel/Google Sheets

- Experience of optimising listing and product data

Bonus experience:

- Experience launching an Amazon Seller Central Account

- FBA Workflos, IPI score management and PPC set up

- Experience with DTC platforms such as Shopify or WooCommerce

If this role looks to be of interest, please apply now with an up to date CV and we will be in touch to discuss the role in more length.

Ecommerce Marketing Manager

Birmingham

Up to 55,000 Per Annum (depending on experience)

We are working with a fast-growing ecommerce business to recruit a commercially sharp, data driven Ecommerce Manager to take full ownership of its digital storefronts and drive online revenue growth.

You will lead a talented team of specialists across SEO, PPC, Content, Analytics and Merchandising steering strategy, execution and performance with precision.

The successful candidate will have:

• 5+ years scaling ecommerce on Shopify or similar platforms
• Proven wins in SEO, PPC, email automation and CRO
• Strong grasp of GA4, merchandising and digital campaign strategy
• Confident leadership and coaching skills
• Relentless focus on ROI and commercial outcomes

Key Duties:

• Full P&L responsibility for ecommerce performance
• Leadership of a cross-functional digital team
• Strategy and execution across SEO, PPC, email, CRO and merchandising
• Daily data analysis and agile decision-making
• Weekly reporting on revenue, ROAS, AOV, CPA and keyword rankings
• Collaboration across Development, Ops, Sales and Design to remove blockers and accelerate growth

For immediate consideration, please contact Nicky Murdock at Parna Recruitment

SEO Specialist

Birmingham (Office-Based) - Up to 40,000

A Birmingham-based company is seeking an experienced SEO Specialist to join their in-house marketing team. This is a full-time, office-based role offering up to 40,000 , depending on experience.

About the Role:
As the SEO Specialist, you will be responsible for planning, executing, and optimising SEO strategies to drive organic growth across a range of digital channels. You will play a key part in improving website visibility, increasing traffic, and enhancing overall performance.

Key Responsibilities:

• Develop and implement on-page and off-page SEO strategies
• Conduct keyword research, technical audits, and competitor analysis
• Monitor site performance using tools such as Google Analytics, Search Console, and SEMrush
• Collaborate with content creators, developers, and wider marketing teams to ensure best SEO practices are implemented
• Provide regular performance reports and make data-driven recommendations
• Stay current with search engine algorithm changes and SEO best practices

Requirements:

• Minimum of 2 years' experience in a dedicated SEO role (agency or in-house)
• Solid understanding of technical SEO, content optimisation, and link building
• Proficiency in SEO tools such as Ahrefs, Screaming Frog, Moz, or similar
• Strong analytical skills with the ability to interpret data and trends
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team in a fast-paced environment

What's on Offer:

• Competitive salary up to 40,000
• Full-time, office-based role in Birmingham (Monday to Friday)
• Opportunities for professional development and training
• Supportive, collaborative working environment

This is an excellent opportunity for a driven SEO professional looking to take the next step in their career. If you're passionate about digital marketing and want to work in a company that values expertise and initiative, we'd love to hear from you.

To apply, please submit your CV and a short cover letter outlining your relevant experience.

The Ecommerce Manager role offers an exciting opportunity to lead digital sales strategies in the retail industry. This permanent position requires a results-driven professional with expertise in online marketing and a passion for driving growth.

Client Details

The employer is a well-established organisation in the retail industry, recognised for its commitment to quality and innovation. This medium-sized company focuses on delivering exceptional products to its customers while embracing modern trends in ecommerce.

Description

• Develop and implement ecommerce strategies to maximise online sales and customer engagement.
• Oversee the performance and optimisation of the company's ecommerce platform.
• Collaborate with the wider business to create impactful digital campaigns.
• Monitor and analyse key performance indicators to inform future strategies.
• Manage product listings, pricing, and promotional activities on the ecommerce platform.
• Ensure an excellent user experience across all digital touchpoints.
• Identify and act on emerging trends in the retail industry to maintain a competitive edge.
• Lead and mentor a team to achieve departmental objectives effectively.

Profile

A successful Ecommerce Manager should have:

• Proven experience in ecommerce management within the retail industry.
• A strong understanding of digital marketing strategies and tools.
• Experience working with ecommerce platforms and analytics tools.
• Excellent organisational and leadership skills.
• A proactive approach to problem-solving and decision-making.
• A keen eye for detail and a focus on delivering results.
• Comfortable with an office based role in Greater Manchester (North Manchester)

Job Offer

Ecommerce Manager Offer:

• A competitive salary range of up to 55,000 per annum.
• Private healthcare benefits to support your well-being.
• Generous discounts on the company's high-quality products.
• A permanent position offering stability and growth opportunities.
• A chance to shape the future of ecommerce within a respected retail organisation.

If you are passionate about ecommerce and eager to make an impact, we encourage you to apply today!

Chichester College Group has an exciting opportunity for you to join us as a Website Co-ordinator  based in Chichester.  You will join us on a full time basis and in return you will receive a competitive salary of pro rata of £24,791 - £25,935 per annum.

The Website Co-ordinator Role:

We’re looking for a proactive and detail-focused Website Co-ordinator to help shape and maintain the online presence of Chichester College Group.

You’ll keep our websites fresh, accessible, and aligned with our brand, making sure content supports campaigns, drives engagement, and gives users a seamless experience.

Key Responsibilities of our Website Co-ordinator:

• Website Content Management:
li>Maintain and update CCG websites with fresh, accurate, and engaging content, including text, images, graphics, and video.
• Co-ordinate the creation of new pages, ensuring alignment with brand guidelines and user experience principles.
• Check and monitor site content for accuracy, accessibility, and broken links, ensuring high standards across all pages.
• Collaboration & Campaign Integration:
• Liaise with Marketing, PR, Curriculum, Commercial, and Sports teams to integrate content that supports events, campaigns, and recruitment initiatives.
• Support campaign delivery by creating and publishing web assets that align with wider digital and offline efforts.
• Attend internal/external meetings as the website representative, advising on structure, timelines, and content needs.
• Performance Monitoring & Insight:
• Work with the Digital Content Lead to track and analyse web performance using tools like Google Analytics.
• Provide regular reports on website performance, supporting improvements to SEO, engagement, and conversion.
• Assist with tracking and reporting digital advertising campaign results via the website.
• Systems & Supplier Coordination:
• Collaborate with internal teams to ensure website integrations (e.g. enrolment and applications) function smoothly.
• Liaise with suppliers for hosting, CMS support, and technical developments, ensuring cost-effective solutions and value for money.
• Content Support & Brand Alignment:
• Proof-read and edit website content to ensure clarity, tone, and brand consistency.
• Contribute to SEO improvements and metadata management across pages.
• Maintain awareness of best practice in web content, mobile responsiveness, accessibility, and digital UX.

Our ideal Website Co-ordinator should have the following skills and experience:

• Level 3 qualification(s) in related subject(s) e.g. IT, Communications and English
• Experience in producing content and graphics for online use
• Experience in Project management and managing multiple projects
• Experience in uploading and updating content on websites
• Working knowledge of Microsoft Office applications, including Word, Powerpoint and Outlook
• Working knowledge of Content Management Systems e.g WordPress
• Knowledge of preparing images and photos for online use

Our Staff Benefits:

We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:

• Local Government Pension Scheme – the Group contributes 20.4% of your actual pensionable pay.
< i>25 days annual leave, increasing to 28 days in line with continuous service , plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement and a wellbeing day. Plus, the opportunity to purchase up to 5 days additional leave.
• Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
< i>Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service). < i>Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities. < i>And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.

This role can be based at any of our college campuses depending on successful candidate preference. The application form will ask you to select which campus you are interested in working at.

Closing date: 25 August 2025

If you would like to learn more about our Website Co-ordinator  role, then please click ‘apply ’ today!

Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.

The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are an equal opportunities employer.

Ecommerce Manager
£40,000–£45,000 + benefits
 

HeLM Recruit are recruiting for this high-growth FMCG business; HUGE opportunities to develop your skills and build upon a career in a fast moving, high energy business. We’re looking for an Ecommerce Manager who treats ROAS, margin and conversion rate like personal KPIs. Someone who spots a trending keyword and launches a test ad today, not next week.
You’ll lead a team of SEO, PPC, content and analytics specialists — setting targets, coaching performance, and turning insight into action. From campaign strategy to product merchandising, you’ll shape the roadmap and make the calls that move the dial.

What you’ll do:
•     Set and deliver sales, margin and ranking goals
•     Lead and coach a cross-functional digital team
•     Build and execute campaigns across SEO, PPC, email and social
•     Merchandise products, bundles and deals for profit
•     Analyse GA4 dashboards and CRO tools to guide decisions
•     Report weekly on revenue, ROAS, AOV and keyword gains
•     Collaborate across Ops, Dev, Marketing and Sales to remove blockers

What you bring:
•     5+ years scaling ecommerce on Shopify or similar
•     Proven wins in SEO, PPC, email automation and merchandising
•     Strong P&L mindset — every move tracks to ROI
•     Leadership that drives accountability and momentum
•     Fast, data-led execution and commercial instinct

This is a fast-paced, high-impact role with real ownership. Interviews are happening w/c 11th August, with a start date ideally before the 21st.

If you’re ready to lead, launch and grow — we’d love to hear from you.